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Although logistics has been mostly utilized in commercial supply chains, it is also an important tool in disaster relief operations. Humanitarian logistics is a branch of logistics which specializes in organizing the delivery and warehousing of supplies during natural disasters or complex emergencies to the affected area and people. However, this definition focuses only on the physical flow of goods to final destinations, and in reality, humanitarian logistics is far more complicated and includes forecasting and optimizing resources, managing inventory, and exchanging information. Thus, a good broader definition of humanitarian logistics is the process of planning, implementing and controlling the efficient, cost-effective flow and storage of goods and materials, as well as related information, from the point of origin to the point of consumption for the purpose of alleviating the suffering of vulnerable people. [2]
This figure presents numerous important aspects in humanitarian logistics, including transport, inventory management, infrastructure, and communications.
Humanitarian logistics plays an integral role in disaster relief for several reasons. First, humanitarian logistics contributes immensely to mitigating the negative impact of natural disasters in terms of loss of life and economic costs. These losses occur in four different ways:
Second, humanitarian logistics is considered the repository of data that can be analyzed to provide post-event learning. Logistics data reflects all aspects, from the effectiveness of suppliers and transportation providers, to the cost and timeliness of response, to the appropriateness of donated goods and the management of information. Thus, it is critical to the performance of both current and future operations and programs. Organizing emergency response plans will help preparation and consequently mobilization in times of disasters. [4] [5]
As can be seen in the above Figure, the process is complicated with the involvement of various actors in different locations. To be more specific, the process connects various actors, including, donors, local/international aid organizations, local governments, and beneficiaries. There are three fundamental flows in this process: the flow of material, the flow of money, and the flow of information.
Developing logistics warehousing to store all essential goods plays a crucial role in disaster response planning. Warehouses should be designed by taking precautions for contamination or waste of materials and organized in order to facilitate deliveries to the desired area at the desired time and quantities. In addition, responsible authorities aim at maximizing responsiveness and minimizing distribution times, total costs, and the number of distribution centers. The entire storage process is of key importance for preserving emergency supplies until they can be delivered to recipients. [9]
Humanitarian Warehouses can be categorized into four main types, depending on their functions and locations.
Humanitarian Warehouses can also be classified as perishables warehouses or 3PL warehouses. [13] However, it is common in humanitarian logistics to have four types of warehouses as mentioned above. Depending on the magnitude of disasters and the urgency, a certain type of warehouses is needed. For example, for unexpected disasters, temporary warehouses are more common than others. In contrast, for planned disasters, general delivery warehouses are needed to store products in beneficiary countries.
When selecting an appropriate site to store goods, two considerations are important:
A logistical technique which can improve responsiveness is inventory pre-positioning. This technique is used for estimating item quantities required according to specific safety stock levels and order frequency, or for searching optimal locations for warehouses using facility location. Logistics is one of the major tools of disaster preparedness, among surveillance, rehearsal, warning, and hazard analysis. There are four primary types of inventory planning:
Each model has different advantages and disadvantages; therefore, it is important for inventory planners to consider all aspects, including total holding costs, service level, and demand variability, to have an efficient strategy.
Transport plays a key role in mobilizing supplies to help emergency humanitarian assistance reach affected regions. In humanitarian logistics, it is important to determine the feasibility of various forms of transport on the basis of the level of urgency, total costs, and geographical characteristics of affected zones.
Types of transport | Characteristics | Advantages | Disadvantages |
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Air (Airplanes) [14] | Used when supplies are needed urgently, or when there is no other way to reach the affected area. |
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Air (Helicopters) [10] | More versatile than planes |
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Land (motor vehicles) [10] | Depends mainly on the physical and safety conditions of the access routes to the delivery points. |
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Land (rail) [15] | Depends on the existence and route of the railroad and its condition |
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Maritime [15] | Used mostly for transporting supplies from abroad. Requires access to a harbor or pier. |
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River [10] | Useful for supplying riverside and nearby communities with moderate amounts of emergency aid, or for moving people and supplies in the event of a flood. |
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Intermodal [15] | A combination of at least two means of transport, with the most common being truck/rail. |
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Human and animal [10] | Used for small loads, generally in remote areas or places (horses or camels). |
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When planning the type and capacity of transport, five major considerations are crucial:
The below table provides a simple formula to help planners forecast transport demand during a disaster. There are three main components: the number of trips for a vehicle, the volume, and the total number of vehicles.
Calculation procedure | Formula |
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Number of possible trips per vehicle | |
Number of loads | |
Number of vehicles |
There are three primary types of transport contracts. Each type has distinct advantages and disadvantages.
Types | Advantages | Disadvantages |
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By the ton or ton/km [19] |
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Per vehicle per journey [19] |
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Per vehicle per day [19] |
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Technology is a key factor to achieve better results in disaster logistics. Setting up a communication mechanism in geographies that are remote and devoid of internet or phone networks, implementing up-to-date information or tracking systems & using humanitarian logistics software which can provide real-time supply chain information, organizations can enhance decision making, increase the quickness of the relief operations and achieve better coordination of the relief effort. Biometrics for identifying persons or unauthorized substances, wireless telecommunications, media technology for promoting donations, and medical technologies are some more aspects of technology applied in humanitarian operations. There are four main developments in this field: bar codes, AMS laser cards, radio frequency tags & satellite based internet services.
Automated manifest system (AMS) cards have been used by the United States government to store substantial amounts of information about shipments. The cards have become more popular in humanitarian logistics as they are able to provide various aspects related to:
The AMS cards are attached to both pallets and containers and inserted to a processing unit which can give all details about a delivery. The use of those cards is beneficial to both shippers and beneficiaries in humanitarian logistics management because beneficiaries can plan resources, especially food and medicines, or find alternatives. Therefore, this application can make the process more flexible and efficient. In addition, AMS cards are cheap, reusable, and resistant to extreme weather. [10]
The tags are useful in identifying information about delivery routes. They are attached to different types of vehicles, including pallets, trucks, vans, and large containers, to position the location of shipments en route. In addition, they can read information when the vehicles pass through points along the route. After that, the information is stored on a label. Together with the AMS cards, they can provide an effective solution to humanitarian logistics to increase its transparency and responsiveness. [20]
One major concern in humanitarian logistics management is the reliability of product sources because the most popularly-procured item is food. In the past, there were cases regarding food unsafety caused by the unclear origins of products. Recently, bar codes have been a feasible solution to address this problem in humanitarian logistics. Bar code labels make it possible to represent alphanumeric characters (letters and numbers) by means of bars and blanks of varying widths that can be read automatically by optical scanners. This system recognizes and processes these symbols, compares their patterns with those already stored in computer memory, and interpret the information. This standardized coding system means that there can be a one-on-one, unique, non-ambiguous relationship between the pattern and that to which it refers. At present, bar codes are mostly used in:
Communication, especially in the remote disaster zones is often difficult due to absence or damage to the mobile communication networks. During the Russian invasion of Ukraine in 2022, Starlink (Satellite internet) services opened a new possibility to restore this vital service capability.
While the primary goal of humanitarian logistics is saving lives, their environmental impact has been a source of concern. [21] Adverse environmental impact can emanate from all the operations throughout the humanitarian supply chain including procurement, transportation, warehousing, delivery, and material waste. Compared to commercial supply chains, addressing environmental issues is more challenging in humanitarian logistics due to volatile context and absence of basic infrastructure such as recycling facilities. [22] However, several humanitarian organizations such as International Committee of Red Cross (ICRC) have recently started to incorporate sustainability in their long-term strategy. [23] Use of digital technologies have shown to provide humanitarian organizations with more visibility across their supply chain and thus lead to more environmentally sustainable supply chains. [24]
In commerce, supply chain management (SCM) deals with a system of procurement, operations management, logistics and marketing channels, through which raw materials can be developed into finished products and delivered to their end customers. A more narrow definition of supply chain management is the "design, planning, execution, control, and monitoring of supply chain activities with the objective of creating net value, building a competitive infrastructure, leveraging worldwide logistics, synchronising supply with demand and measuring performance globally". This can include the movement and storage of raw materials, work-in-process inventory, finished goods, and end to end order fulfilment from the point of origin to the point of consumption. Interconnected, interrelated or interlinked networks, channels and node businesses combine in the provision of products and services required by end customers in a supply chain.
Logistics is the part of supply chain management that deals with the efficient forward and reverse flow of goods, services, and related information from the point of origin to the point of consumption according to the needs of customers. Logistics management is a component that holds the supply chain together. The resources managed in logistics may include tangible goods such as materials, equipment, and supplies, as well as food and other consumable items.
Inventory or stock refers to the goods and materials that a business holds for the ultimate goal of resale, production or utilisation.
Logistics engineering is a field of engineering dedicated to the scientific organization of the purchase, transport, storage, distribution, and warehousing of materials and finished goods. Logistics engineering is a complex science that considers trade-offs in component/system design, repair capability, training, spares inventory, demand history, storage and distribution points, transportation methods, etc., to ensure the "thing" is where it's needed, when it's needed, and operating the way it's needed all at an acceptable cost.
Logistics automation is the application of computer software or automated machinery to logistics operations in order to improve its efficiency. Typically this refers to operations within a warehouse or distribution center, with broader tasks undertaken by supply chain engineering systems and enterprise resource planning systems.
A warehouse is a building for storing goods. Warehouses are used by manufacturers, importers, exporters, wholesalers, transport businesses, customs, etc. They are usually large plain buildings in industrial parks on the outskirts of cities, towns, or villages.
Vendor-managed inventory (VMI) is an inventory management practice in which a supplier of goods, usually the manufacturer, is responsible for optimizing the inventory held by a distributor.
Cross-docking is a logistical practice of Just-In-Time Scheduling where materials are delivered directly from a manufacturer or a mode of transportation to a customer or another mode of transportation. Cross-docking often aims to minimize overheads related to storing goods between shipments or while awaiting a customer's order. This may be done to change the type of conveyance, to sort material intended for different destinations, or to combine material from different origins into transport vehicles with the same or similar destinations.
Cold chain is a set of rules and procedures that ensure the systematic coordination of activities for ensuring temperature-control of goods while in storage and transit. The objective of a cold chain is to preserve the integrity and quality of goods such as pharmaceutical products or perishable good from production to consumption. Cold chain management earned its name as a "chain" because it involves linking a set of storage locations and special transport equipment, required for ensuring that temperature conditions for goods are met, while they are in storage or in transit from production to consumption, akin to the interconnected links of a physical chain.
The United Nations Humanitarian Response Depot (UNHRD) is humanitarain platform and network of hubs strategically located around the world, that provide supply chain solutions to the international humanitarian community. The hubs are located in Brindisi (Italy), Dubai (UAE), Accra (Ghana), Panama City (Panama) and Kuala Lumpur (Malaysia).
Supply-chain optimization (SCO) aims to ensure the optimal operation of a manufacturing and distribution supply chain. This includes the optimal placement of inventory within the supply chain, minimizing operating costs including manufacturing costs, transportation costs, and distribution costs. Optimization often involves the application of mathematical modelling techniques using computer software. It is often considered to be part of supply chain engineering, although the latter is mainly focused on mathematical modelling approaches, whereas supply chain optimization can also be undertaken using qualitative, management based approaches.
Materials management is a core supply chain function and includes supply chain planning and supply chain execution capabilities. Specifically, materials management is the capability firms use to plan total material requirements. The material requirements are communicated to procurement and other functions for sourcing. Materials management is also responsible for determining the amount of material to be deployed at each stocking location across the supply chain, establishing material replenishment plans, determining inventory levels to hold for each type of inventory, and communicating information regarding material needs throughout the extended supply chain.
A supply-chain network (SCN) is an evolution of the basic supply chain. Due to rapid technological advancement, organizations with a basic supply chain can develop this chain into a more complex structure involving a higher level of interdependence and connectivity between more organizations, this constitutes a supply-chain network.
Co-op Food is a brand used for the food retail business of The Co-operative Group in the United Kingdom.
Merge-in-transit (MIT) is a distribution method in which several shipments from suppliers originating at different locations are consolidated into one final customer delivery. This removes the need for distribution warehouses in the supply chain, allowing customers to receive complete deliveries for their orders. Under a merge-in-transit system, merge points replace distribution warehouse. In today's global market, merge-in-transit is progressively being used in telecommunications and electronic industries. These industries are usually dynamic and flexible, in which products have been developed and changed rapidly.
Agility Public Warehousing Company K.S.C.P. is a publicly traded global logistics company headquartered in Kuwait. Agility owns and operates businesses that include an aviation services company; industrial warehousing and logistics parks in the Middle East, South Asia, and Africa; a commercial real estate business developing a mega-mall in the UAE; a liquid fuel logistics business; and companies specializing in customs digitization, remote infrastructure services, e-commerce enablement, digital logistics, and more.
In supply chain management and transportation planning, the last mile or last kilometer is the last leg of a journey comprising the movement of passengers and goods from a transportation hub to a final destination. The concept of "last mile" was adopted from the telecommunications industry, which faced difficulty connecting individual homes to the main telecommunications network. Similarly, in supply chain management, last-mile describes the logistical challenges at the last phase of transportation getting people and packages from hubs to their final destinations.
Third-party logistics is an organization's long term commitment of outsourcing its distribution services to third-party logistics businesses.
SAP EWM is part of SAP AG's Supply Chain Management Suite of solutions. The Extended Warehouse Management product is an integrated software platform for inflexible, automated support for processing goods movements and managing inventory in the warehouse.
Operations management for services has the functional responsibility for producing the services of an organization and providing them directly to its customers. It specifically deals with decisions required by operations managers for simultaneous production and consumption of an intangible product. These decisions concern the process, people, information and the system that produces and delivers the service. It differs from operations management in general, since the processes of service organizations differ from those of manufacturing organizations.
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