Infobip

Last updated
Infobip Ltd.
Company typeLimited company
IndustryMobile Communications Telecommunications
Cloud Solutions
Founded2006
FoundersSilvio Kutić (CEO)

Roberto Kutić (COO)

Izabel Jelenić (CTO)
Headquarters
London, United Kingdom (legal)
Vodnjan, Croatia (de facto) [1]
Area served
200+ Countries
Products Communications Platform as a Service (CPaaS)
A2P Messaging
A2P SMS Platform
2-Way SMS
SaaS
CCaaS
2 Factor Authentication
SMS API
Number Validation
Push Notifications
OTT messaging
A2P RCS [2]
RCS Business Messaging Omnichannel messaging
Voice
Email
AIT Fraud detection
Revenue€1.2 bn (2021) [3]
€1.55 bn (2022)
€1.735bn (2023)
Number of employees
4000+ (2021) [4] [5]
Website www.infobip.com

Infobip is a Croatian IT and telecommunications company founded in 2006. [6]

Contents

In July 2020, Infobip raised $200 million in a Series A funding round led by One Equity Partners, having reached a $1 billion valuation. [7] Later that year, Infobip acquired OpenMarket, a Seattle-based cloud messaging provider. [8]

History

Infobip was founded by Silvio Kutić, Roberto Kutić, and Izabel Jelenić in Vodnjan, Croatia, in 2006. [9] [10] Before this, Silvio Kutić developed a platform called Virtual Community, which facilitated group communication via web, email, and SMS. The platform’s first use was for sending a Christmas message from the Vodnjan town hall to members of the diaspora. Recognizing limitations in the platform’s scalability, Kutić began developing a communications API, which eventually led to the formation of Infobip. [11] [12]

In 2014 and 2015, the company expanded operations into Latin America and the Asia-Pacific region. [13] [14] [15]

In 2020, Infobip raised $200 million from One Equity Partners. At the time, its valuation was estimated to exceed $1 billion, making it the first Croatian company to reach "unicorn" status (a term referring to privately held startups valued over $1 billion). [7] [16] That year, Infobip also acquired OpenMarket, a cloud messaging firm based in Seattle, United States. [17]

In 2021, Infobip acquired Shift Conference, a technology conference organizer focused on areas such as software development, fintech, and artificial intelligence. [18]

In July 2022, Infobip finalized its acquisition of Peerless Network, a U.S.-based telecommunications provider founded in 2008. [19] Infobip's revenue reached €1.55 billion in 2022 and €1.735 billion in 2023. [20]  The company's global communications platform handles 453 billion interactions per year, or 37 billion per month, with 301 billion being SMS interactions. [21]  During Cyber Week 2024, Infobip saw a 41% increase in total interactions, growing from 8.2 billion in 2023 to 11.6 billion in 2024. [22] [23] [24]

Infobip Startup Tribe

Since 2023, Infobip has supported more than 300 startups with €1.8 million through the Infobip Startup Tribe, a global perks program supporting startups and providing them with tools and resources to help their growth. [25]

Campuses

In September 2017, the company opened its first high-tech campus, named Pangea, built on 17,000 square meters of land in Vodnjan, Croatia. [26]

Zagreb Campus - Opened in 2022 New Infobip Zagreb campus.png
Zagreb Campus - Opened in 2022

In 2022, Infobip opened its second campus in Zagreb, called Alpha Centauri, designed by 3LHD architectural firm. [27] The 20,000-square-meter Alpha Centauri campus, which was named after the star system closest to Earth, is located near Zagreb's Sveta Klara and Remetinec neighborhoods. [27]

See also

References

  1. Stojkovski, Bojan. "The unicorn effect: how Croatian tech giant Infobip gives back to the tech community". The Recursive . Retrieved 3 March 2025.
  2. "Vodafone i Infobip predstavili RCS pilot projekt". ICT Business. 9 March 2018. Retrieved 2018-05-17.
  3. Hu, Krystal (30 July 2020). "Exclusive: European software startup Infobip raises over $200 million in Series A funding - sources". Reuters. Retrieved 3 August 2020.
  4. "Infobip uvršten među deset najinovativnijih kompanija na svijetu".
  5. "Foto: Poznata IT i telekomunikacijska tvrtka gradi novi i još veći kampus u Zagrebu". Poslovni . 29 November 2018. Retrieved 2018-11-29.
  6. "Network International partners Infobip to bring WhatsApp business banking services to Africa". Finextra Research. 2022-07-25. Retrieved 2022-11-14.
  7. 1 2 "Exclusive: European software startup Infobip raises over $200 million in Series A funding - sources". reuters.com. Reuters. 30 July 2020. Retrieved 3 August 2020.
  8. Butcher, Mike (2022-07-26). "Croatian comms platform Infobip acquires VoIP provider Peerless Network for $200M". TechCrunch. Retrieved 2025-05-06.
  9. Entrepreneurial incubator helps start-ups grow Archived 2016-03-15 at the Wayback Machine Istrian Development Agency, April 2006
  10. "Meet the Leaders of Startups 注目スタートアップ CxO インタビュー Infobip : TechMarket". Archived from the original on 2017-11-07.
  11. Kumbhar, Sheetal (2017-05-17). "Snapshot : Silvio Kutic, CEO of Infobip | VanillaPlus - The global voice of Telecoms IT". VanillaPlus - The global voice of Telecoms IT. Archived from the original on 2024-12-04. Retrieved 2025-02-13.
  12. Prakash, Prarthana. "How Croatia's first unicorn grew from a small village with a $16,000 loan from parents to working with WhatsApp and Uber". Fortune Europe. Retrieved 2025-02-13.
  13. "Infobip: gigante croata de SMS monta estrutura no Brasil". Mobile Time. 29 June 2015. Archived from the original on 2015-12-22. Retrieved 2017-05-04.
  14. "本网页已删除". Science.china.com.cn. Retrieved 2017-05-04.
  15. "British telecom firms seek expanded trade ties with PH - Newsbytes Philippines". Newsbytes.ph. 2015-11-22. Archived from the original on 2016-02-19. Retrieved 2017-05-04.
  16. "Infobip: Croatian Company Raises 200 Million US Dollars for Investment". Total Croatia News. 31 July 2020. Retrieved 3 August 2020.
  17. "Infobip to Acquire OpenMarket, creating a leading cloud communications player with unparalleled global reach - Infobip Infobip to Acquire OpenMarket".
  18. Tucker, Charlotte (2021-04-12). "London-based cloud communciations company Infobip acquires Croatia-based Shift". EU-Startups. Retrieved 2025-02-13.
  19. "Information technology company Infobip buys VoIP service provider Peerless Network for $200 million". Insider Apps. Retrieved 2022-07-28.
  20. "Plivo Company Profile". SuperAGI Sales. Retrieved 2025-02-13.
  21. client. "Conversational era demands brands accelerate digital transformation". www.ft.com. Retrieved 2025-02-13.
  22. "Infobip Forecasts Growth in Online Sales This Black Friday | Business Wire". via.tt.se (in Swedish). Retrieved 2025-02-13.
  23. CORRESPONDENT (2024-12-23). "Cyber Week sees 94pc spike in email interactions, Infobip reports". Capital Business. Retrieved 2025-02-13.{{cite web}}: |last= has generic name (help)
  24. "Infobip sets new record with 11.6 billion Cyber Week interactions". The Citizen. 2024-12-30. Retrieved 2025-02-13.
  25. Marzo, Stefano De (2023-12-18). "Croatia-based Infobip supports more than 300 startups with €1.8 million through flagship programme". EU-Startups. Retrieved 2025-02-13.
  26. "News: Pangea Campus presented to the public". Infobip. Retrieved 2022-11-08.
  27. 1 2 "Croatia's first unicorn opens 150 million kuna campus in Zagreb". Croatia Week. 2022-04-15. Retrieved 2022-11-08.