Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information.
Red Hat, Inc. is an American software company that provides open source software products to enterprises. Founded in 1993, Red Hat has its corporate headquarters in Raleigh, North Carolina, with other offices worldwide.
PTC Inc. is an American computer software and services company founded in 1985 and headquartered in Boston, Massachusetts. The global technology company has over 6,000 employees across 80 offices in 30 countries, 1,150 technology partners and over $1bn in revenue. The company began developing parametric, associative feature-based, solid computer-aided design (CAD) modeling software in 1988, including an Internet-based product for product lifecycle management (PLM) in 1998.
Open Platform Communications (OPC) is a series of standards and specifications for industrial telecommunication. They are based on Object Linking and Embedding (OLE) for process control. An industrial automation task force developed the original standard in 1996 under the name OLE for Process Control. OPC specifies the communication of real-time plant data between control devices from different manufacturers.
BMC Software, Inc. is an American multinational information technology (IT) services and consulting, and Enterprise Software company based in Houston, Texas.
An integrated library system (ILS), also known as a library management system (LMS), is an enterprise resource planning system for a library, used to track items owned, orders made, bills paid, and patrons who have borrowed.
Knowledge-based engineering (KBE) is the application of knowledge-based systems technology to the domain of manufacturing design and production. The design process is inherently a knowledge-intensive activity, so a great deal of the emphasis for KBE is on the use of knowledge-based technology to support computer-aided design (CAD) however knowledge-based techniques can be applied to the entire product lifecycle.
Oracle Fusion Middleware consists of several software products from Oracle Corporation. FMW spans multiple services, including Java EE and developer tools, integration services, business intelligence, collaboration, and content management. FMW depends on open standards such as BPEL, SOAP, XML and JMS.
AVEVA Group plc is a British multinational information technology consulting company headquartered in Cambridge, England. It is listed on the London Stock Exchange and is a constituent of the FTSE 100 Index. The company started as the Computer-Aided Design Centre which was created in Cambridge in 1967 by the UK Ministry of Technology and Cambridge University.
BigMachines, now Oracle Configure, Price, Quote (CPQ), was a software company founded in 2000 by Godard Abel and Christopher Shutts, which was acquired by Oracle in 2013. The software is designed to integrate with enterprise resource planning (ERP), customer relationship management (CRM), and other business systems to help companies automate the sales process. It specializes in software for configure, price and quote (CPQ). It can be used by internal teams, channel partners, VARs, distributors, customers, and outside representatives and partners.
Inductive Automation is a supplier of web-based industrial automation software based in Folsom, California, US. The Ignition SCADA platform is the company's main product line.
Hyland Software is the developer of the enterprise content management (ECM) and process management software suite called OnBase. Applications of the suite are used in healthcare, financial institutions, insurance, government, higher education and manufacturing. The firm has its headquarters in Westlake, Ohio, and offices in Lincoln, Nebraska; Irvine, California; Charlotte, North Carolina; São Paulo, Brazil; London, England; Tokyo, Japan; Andover, Massachusetts; Melbourne, Australia; Kolkata, India; Sydney, Australia; Berlin, Germany; Olathe, Kansas; Bloomington, Minnesota; Salt Lake City, Utah; Phoenix, Arizona; and Tampa, Florida.
Fishbowl is an Orem, Utah-based software company that develops and publishes inventory management software and related software.
Replicon is a California-based software-as-a-service (SaaS) company that makes software for time tracking, advanced project management, task collaboration, resource allocation, and professional services automation. Replicon’s online timesheets and cloud clock are an alternative to paper timesheets or punch cards.
ICONICS is an industrial automation provider. ICONICS software is used by many industries such as Automotive, Transportation, Building Control, Security, Food, Pharmaceutical, Machine Building, Oil, Gas, Petrochemical, Water and Wastewater, Renewable Energy and Manufacturing.
Salesforce Marketing Cloud is a provider of digital marketing automation and analytics software and services. It was founded in 2000 under the name ExactTarget. The company filed for an IPO in 2007, but withdrew its filing two years later and raised $145 million in funding. It acquired CoTweet, Pardot, iGoDigital and Keymail Marketing. In 2012, it raised $161.5 million in an initial public offering, before being acquired by Salesforce for $2.5 billion in 2013. ExactTarget was renamed to Salesforce Marketing Cloud in 2014 after the acquisition by Salesforce.
OpenKBM is a set of computer software for systems management of applications that use knowledge management techniques.
Xpertdoc Technologies Inc. is a global company, established in 2000, which provides document automation and customer communications management services. Xpertdoc is headquartered in Terrebonne, Quebec, Canada. The company has developed Xpertdoc, which provides capabilities for management of documents, building Microsoft word templates, digital data capture, and general content management. It leverages Microsoft's products, such as Word, Dynamics CRM, SharePoint and Microsoft Azure. Xpertdoc is mainly targeted towards insurance companies, but is also suitable for government and the banking, financial, manufacturing, and real-estate industries.
Maverick Technologies is an industrial automation, enterprise integration, operational consulting and sustaining services provider. The company has over 500 employees and 18 U.S. locations and operations worldwide and is the largest independent systems integrator in North America.
Seeq Corporation is a software company, founded in 2013 and headquartered in Seattle, Washington, United States. Seeq provides software with advanced analytics capabilities to the industrial process manufacturing sector including pharmaceutical, oil and gas, mining and minerals, pulp and paper, energy and utilities, IIoT, and chemical industries among others. Seeq's browser-based software is designed specifically for use with time series data, which is most often aggregated in data historians such as OSIsoft's PI system, Inductive Automation's Ignition system and other similar data historians such as Emerson's Ovation and DeltaV, GE Proficy, Honeywell's Uniformance PHD, Wonderware, and AspenTech IP.21, as well as many others.