A loyalty program is a marketing strategy designed to encourage customers to continue to shop at or use the services of a business associated with the program. A loyalty program typically involves the operator of a particular program set up an account for a customer of a business associated with the scheme, and then issue to the customer a loyalty card which may be a plastic or paper card, visually similar to a credit card, that identifies the cardholder as a participant in the program. Cards may have a barcode or magstripe to more easily allow for scanning, although some are chip cards or proximity cards.
A frequent-flyer programme (FFP) is a loyalty program offered by an airline.
Virgin Australia, the trading name of Virgin Australia Airlines Pty Ltd, is an airline based in Australia. It is one of two active airlines to use the Virgin brand, as well as the larger by fleet size. It commenced services on 31 August 2000 as Virgin Blue, with two aircraft on a single route. It suddenly found itself as a major airline in Australia's domestic market after the collapse of Ansett Australia in September 2001. The airline has since grown to directly serve 32 cities in Australia, from hubs in Brisbane, Melbourne and Sydney.
Etihad Airways is one of two flag carriers of the United Arab Emirates. Its head office is in Khalifa City, Abu Dhabi, near Zayed International Airport. The airline commenced operations in November 2003, and is the second-largest airline in the UAE after Emirates. The name Etihad is the Arabic word for 'Union'.
Jet Airways (India) Limited, trading as Jet Airways, was an Indian airline based in Delhi, with a training and developmental centre in Mumbai. Incorporated in April 1992 as a limited liability company, the airline began operations as an air taxi operator in 1993. It began full-fledged operations in 1995 with international flights added in 2004. The airline went public in 2005 and in 2007, when it acquired Air Sahara. It was the first and only privately owned Indian airline before the founding of Vistara in 2015. The airline is expected to re-commence its flight operations by the end of 2024, making it the first Indian airline to be revived after ceasing operations.
Air Seychelles is the national airline of the Republic of Seychelles. Its head office is located at Seychelles International Airport on the island of Mahé and it operates inter-island and international flights and charter flights.
AAdvantage is the frequent-flyer program of American Airlines. Launched May 1, 1981, it was the second such loyalty program in the world and remains the largest, with more than 115 million members as of April, 2021.
Housing Development Finance Corporation was an Indian private sector mortgage lender based in Mumbai. It was the biggest housing finance company in India. It also had a presence in banking, life and general insurance, asset management, venture capital and deposits through its associate and subsidiary companies.
Aeroplan is a coalition loyalty program owned by Air Canada, Canada's flag carrier. The Aeroplan program was created in July 1984 by Air Canada as an incentive program for its frequent flyer customers. In 2002 it was spun off as a separate corporate entity and eventually sold to Aimia. On May 11, 2017, Air Canada announced it plans to launch a new loyalty program to replace the Aeroplan program in 2020. On August 21, 2018, Air Canada, along with TD, CIBC and Visa, agreed to acquire Aeroplan from Aimia for CA$450 million in cash. There are approximately 5 million active members in the program. On August 11, 2020, Air Canada released details about its new loyalty program, which was a relaunch of Aeroplan.
Air Macau Company Limited is the flag carrier of Macau. It operates services to 24 destinations in Mainland China, Indonesia, Japan, Singapore, South Korea, Taiwan, Thailand and Vietnam, from the airline's home base at Macau International Airport. In 2014, Air Macau carried 2.12 million passengers with an average load factor of 68.20% and carried 15,900 tonnes of cargo and mail.
Air Miles is a group of loyalty programs operated by different companies in each region where the brand operates - the programs are available in Canada, the Netherlands, and the Middle East. Points are earned on purchases at participating merchants and can be redeemed against flights with specific airlines.
SpiceJet is an Indian low-cost airline headquartered in Gurgaon, Haryana. As of November 2023, it is the fourth largest airline in India by number of domestic passengers carried, with a market share of 6.2% and connects 73 destinations, including 60 Indian and 13 international from its bases at Delhi and Hyderabad.
Airlink, is a regional airline based in Johannesburg, South Africa. Its main business is to provide services between smaller, under-served towns and larger hub airports. It has since expanded to offer flights on larger, mainline routes. The airline has a network of more than 60 routes to over 45 destinations in Southern Africa. In January 2021, it became the second-largest carrier within Africa by number of flights, and third-largest by number of seats.
Asia Miles is a loyalty and frequent-flyer program launched by Cathay Pacific. Launched in February 1999, it allows members to earn miles by making different purchases with co-branded credit cards or on partnered flights, hotels, dining, financial services, retail, and technology products and services. Membership is free and open to individuals aged two or above.
Velocity is the frequent-flyer program of Virgin Australia Holdings.
Alitalia - Società Aerea Italiana S.p.A., operating as Alitalia, was an Italian airline which was once the flag carrier and largest airline of Italy. The company had its head office in Fiumicino, in the Metropolitan City of Rome Capital. The airline was owned by the Government of Italy as a nationalized business from its founding in 1946 until it was privatized in 2009. However, it struggled with profitability whilst operating as a private company, including failed negotiations to sell to other private parties. The airline entered extraordinary administration in 2017 following many years of financial losses. The Italian government eventually took back ownership of the airline in March 2020.
TrueBlue is the frequent-flyer program of JetBlue that offers points to passengers traveling on most fare types, as well as to consumers who utilize JetBlue co-branded credit cards.
The Points Guy (TPG) is an American travel website and blog that produces sponsored news and stories on travel, means of accumulating and using airline points and miles, politics, and credit cards - in particular, credit card reviews. The site was founded in 2010 and was initially a blog written by founder Brian Kelly. By 2017, the site employed 20 full-time staff in addition to 50 freelance contributors.
AwardWallet is frequent flyer miles and points tracking site. It is considered to be the first in the genre, founded in 2004, and tracked more than 400 sites as of 2011. AwardWallet is based out of Bethlehem, Pennsylvania. As of 2021, it has 700,000 users, despite some airlines blocking access to the app citing privacy concerns.
