A content management system (CMS) is computer software used to manage the creation and modification of digital content . A CMS is typically used for enterprise content management (ECM) and web content management (WCM). ECM typically supports multiple users in a collaborative environment, by integrating document management, digital asset management, and record retention. Alternatively, WCM is the collaborative authoring for websites and may include text and embed graphics, photos, video, audio, maps, and program code that display content and interact with the user. ECM typically includes a WCM function.
Documentation is any communicable material that is used to describe, explain or instruct regarding some attributes of an object, system or procedure, such as its parts, assembly, installation, maintenance, and use. As a form of knowledge management and knowledge organization, documentation can be provided on paper, online, or on digital or analog media, such as audio tape or CDs. Examples are user guides, white papers, online help, and quick-reference guides. Paper or hard-copy documentation has become less common. Documentation is often distributed via websites, software products, and other online applications.
The Organization for the Advancement of Structured Information Standards is a nonprofit consortium that works on the development, convergence, and adoption of projects - both open standards and open source - for Computer security, blockchain, Internet of things (IoT), emergency management, cloud computing, legal data exchange, energy, content technologies, and other areas.
Content management (CM) are a set of processes and technologies that support the collection, managing, and publishing of information in any form or medium. When stored and accessed via computers, this information may be more specifically referred to as digital content, or simply as content.
A distributed control system (DCS) is a computerized control system for a process or plant usually with many control loops, in which autonomous controllers are distributed throughout the system, but there is no central operator supervisory control. This is in contrast to systems that use centralized controllers; either discrete controllers located at a central control room or within a central computer. The DCS concept increases reliability and reduces installation costs by localizing control functions near the process plant, with remote monitoring and supervision.
A technical writer is a professional communicator whose task is to convey complex information in simple terms to an audience of the general public or a very select group of readers. Technical writers research and create information through a variety of delivery media. Example types of information include online help, manuals, white papers, design specifications, project plans, and software test plans. With the rise of e-learning, technical writers are increasingly hired to develop online training material.
Technical writing is a specialized form of communication used by many of today's industrial and scientific organizations to clearly and accurately convey complex information to a user. An organization's customers, employees, assembly workers, engineers, and scientists are some of the most common users who reference this form of content to complete a task or research a subject. Most technical writing relies on simplified grammar, supported by easy-to-understand visual communication to clearly and accurately explain complex information.
The Darwin Information Typing Architecture (DITA) specification defines a set of document types for authoring and organizing topic-oriented information, as well as a set of mechanisms for combining, extending, and constraining document types. It is an open standard that is defined and maintained by the OASIS DITA Technical Committee.
Task analysis is a fundamental tool of human factors engineering. It entails analyzing how a task is accomplished, including a detailed description of both manual and mental activities, task and element durations, task frequency, task allocation, task complexity, environmental conditions, necessary clothing and equipment, and any other unique factors involved in or required for one or more people to perform a given task.
Single-source publishing, also known as single-sourcing publishing, is a content management method which allows the same source content to be used across different forms of media and more than one time. The labor-intensive and expensive work of editing need only be carried out once, on only one document; that source document can then be stored in one place and reused. This reduces the potential for error, as corrections are only made one time in the source document.
Ann Rockley is a content manager. She is the founder and President of The Rockley Group, based in the greater Toronto Area. She regularly presents papers and workshops on subjects involving the efficient creation, management and delivery of content for organizations in North America and Europe. She was the lead analyst for The XML & Component Content Management Report on Content Management Systems Watch.
In technical communication, topic-based authoring or topic-based writing is a modular approach to content creation where content is structured around topics that can be mixed and reused in different contexts. It is defined in contrast with book-oriented or narrative content, written in the linear structure of written books.
Minimalism in structured writing, topic-based authoring, and technical writing in general is based on the ideas of John Millar Carroll and others. Minimalism strives to reduce interference of information delivery with the user's sense-making process. It does not try to eliminate any chance of the user making a mistake, but regards an error as a teachable moment that content can exploit.
DITA Open Toolkit (DITA-OT) is an open-source publishing engine for content authored in the Darwin Information Typing Architecture (DITA).
SIGDOC is the Special Interest Group on Design of Communication of the Association for Computing Machinery (ACM), an international learned society for computing. ACM SIGDOC was founded in 1975 by Joseph "Joe" T. Rigo.
Technical documentation is a generic term for the classes of information created to describe the use, functionality or architecture of a product, system or service.
A component content management system (CCMS) is a content management system that manages content at a granular level (component) rather than at the document level. Each component represents a single topic, concept or asset.
The Emergency Data Exchange Language (EDXL) is a suite of XML-based messaging standards that facilitate emergency information sharing between government entities and the full range of emergency-related organizations. EDXL standardizes messaging formats for communications between these parties. EDXL was developed as a royalty-free standard by the OASIS International Open Standards Consortium.
The web content lifecycle is the multi-disciplinary and often complex process that web content undergoes as it is managed through various publishing stages.
Janice "Ginny" Redish is an American usability writer and consultant. She graduated from Bryn Mawr College and holds a Ph.D. in Linguistics from Harvard University.
