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Justine Cassell | |
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Born | |
Alma mater | Université de Besançon Dartmouth College University of Edinburgh University of Chicago |
Known for | Linguistics Artificial Intelligence Human-Computer Interaction |
Scientific career | |
Fields | Linguistics Artificial Intelligence Human-Computer Interaction |
Institutions | Northwestern University MIT Carnegie Mellon University |
Thesis | The Development of the Expression of Time and Event in Narrative (1991) |
Doctoral advisor | David McNeill |
Doctoral students | Kristinn R. Thórisson |
Justine M. Cassell (born March 19, 1960) is an American professor and researcher interested in human-human conversation, human-computer interaction, and storytelling. Since August 2010, she has been on the faculty of the Carnegie Mellon Human Computer Interaction Institute (HCII) and the Language Technologies Institute, with courtesy appointments in Psychology, and the Center for Neural Bases of Cognition. [1] [2] Cassell has served as the chair of the HCII, as associate vice-provost, and as Associate Dean of Technology Strategy and Impact for the School of Computer Science. She currently divides her time between Carnegie Mellon, where she now holds the Dean's Professorship in Language Technologies, and PRAIRIE, the Paris Institute on Interdisciplinary Research in AI, where she also holds the position of senior researcher at Inria Paris. [3]
Justine Cassell was born in New York City and attended Brooklyn's Saint Ann's School. She holds a DEUG in Lettres Modernes from the Université de Besançon (1981), a BA in Comparative Literature/Linguistics from Dartmouth College (1982), an M.LITT. in Linguistics from the University of Edinburgh (1986), and a double PhD in Linguistics and Developmental/Cognitive Psychology from the University of Chicago (1991) where she studied under David McNeill.
Cassell’s first faculty position after graduate school was at Penn. State University, where she was jointly appointed in Linguistics, Psychology and French. She then spent a year as visiting faculty in the department of Computer and Information Science at the University of Pennsylvania, and moved from there to the MIT Media Lab, where she got tenure in 2001. After leaving MIT, she became a full professor in the departments of Electrical Engineering and Computer Science, and Communication Studies at Northwestern University. There she was the founding director of the Technology and Social Behavior Ph.D. program, and the interdisciplinary Center for Technology and Social Behavior. She joined Carnegie Mellon University as the chair of the Human Computer Interaction Institute in 2010.
In 2001, Cassell received the Edgerton Faculty Award at MIT; in 2008 she received the Anita Borg Institute Women of Vision Award for Leadership; in 2009 Cassell was made an ACM Distinguished Lecturer. [4] In 2012, she was named a AAAS Fellow and in 2016 was named both a Royal Society of Edinburgh Fellow and ACM Fellow. In 2018, Cassell was awarded the Henry and Bryna David prize for social science applicable to public policy, and in 2023 was awarded an honorary doctorate by the University of Edinburgh. [5] In between, her work has been awarded a number of best paper prizes, and a "test of time" award, and has received various other kinds of accolades.
Cassell has authored more than 150 journal articles, articles in conference proceedings and book chapters on these topics; she has given more than 60 keynote addresses at various conferences, and more than 200 other invited talks at workshops, symposia, universities, and industry research labs. [1]
Cassell's early work involved verbal and nonverbal aspects of human communication, into which she began introducing computational systems in order to deconstruct the linguistic and nonverbal communication to allow machines to interact with humans. Randal Bryant, Dean of Carnegie Mellon's School of Computer Science, commented on her appointment to the directorship of the Human Computer Interaction Institute that she would "expand the horizons of the institute." [1] The Institute studies how people communicate with and through technology. [6] Cassell is credited with developing the Embodied Conversational Agent (ECA), the first conversational agent with a body: an animated human figure that integrates gesture, facial expression and intonation to interact with people. [7] [8] Subsequently, she developed a "virtual child," that has helped children with autism develop advanced social skills in ways that in some respects surpassed those taught by association with real children or teachers. [9] [10]
In other work, Cassell directed the first international online community for young people in 1998. Called the Junior Summit, it gathered more than 3000 young people aged 10 to 16, from 139 different countries. [11] Cassell has opined that "The Internet is not diminishing community activity, but simply transferring it to online communities. Young people who use them are getting just as much practice in leadership and social skills and community involvement as they did before the Internet." [12] Cassell has commented frequently in media on topics related to children and technology. [13]
In parallel, Cassell has carried out research on girls and women in technology. She designed a web-based storytelling system called "Renga, the Cyberstory" to help draw girls into new technology. During 1994-1995 she designed and coordinated workshops on survival skills for women in academia at the University of Pennsylvania and the Linguistic Society of America Summer Institute in Linguistics. She also has worked on research into what constitutes a "normal" career path in linguistics for women. [7]
In 1998 Cassell co-edited and co-wrote a volume called From Barbie to Mortal Kombat: Gender and Computer Games with Henry Jenkins. A New York Times reviewer described the book as an "academic anthology about what women, or rather girls, want from computer games." He writes that they "wisely" ask "why there have to be 'girl games' at all. After all, many games with tremendous appeal to women have no gender affiliation." [14] Commenting on why women were not more involved in computing careers, Cassell has commented that the creation of girls' games had not eliminated "the sense among both boys and girls that computers were 'boys' toys' and that true girls didn't play with computers." Additionally, she has written that women do not want to be identified as a "nerd" or "geek." [15] Cassell contributed to a 2011 New York Times debate on "Where Are the Women in Wikipedia?" writing: "...Wikipedia may feel like a fight to get one's voice heard. One gets a sense of this insider view from looking at the 'talk page' of many articles, which rather than seeming like collaborations around the construction of knowledge, are full of descriptions of 'edit-warring' — where successive editors try to cancel each other's contributions out — and bitter, contentious arguments about the accuracy of conflicting points of view...However, it is still the case in American society that debate, contention, and vigorous defense of one's position is often still seen as a male stance, and women's use of these speech styles can call forth negative evaluations." [16]
More recently, Cassell has built "socially-aware" conversational agents, capable of recognizing and engaging in rapport-building behaviors with people. In 2017 her team was invited to build an example of this work, the Socially Aware Robot Assistant (SARA) for World Economic Forum attendees to interact – the first live demonstration of AI technology in the Davos Congress Center. [17]
As of January 2024, Cassell has been invited to speak about Artificial Intelligence at the World Economic Forum meetings in Davos 9 times. In 2011 she was named to the World Economic Forum Global Agenda Council on Robotics and Smart Devices, which she then chaired. She currently serves as a member of their expert forum. [18]
The School of Computer Science (SCS) at Carnegie Mellon University in Pittsburgh, Pennsylvania, US is a school for computer science established in 1988. It has been consistently ranked among the best computer science programs over the decades. As of 2024 U.S. News & World Report ranks the graduate program as tied for No. 1 with Massachusetts Institute of Technology, Stanford University and University of California, Berkeley.
The University of Madeira is a Portuguese public university, created in 1988 in Funchal, Madeira. The university offers first, second cycle and Doctorate academic degrees in a wide range of fields, in accordance with the Bologna process. It is now under the CMU/Portugal agreement with Carnegie Mellon University, having master programme in Computer Engineering, Human Computer Interaction and Entertainment Technology. Students admitted will be eligible for scholarships and have internship opportunity during the summer break. In addition, Madeira Interactive Technologies Institute, founded in January 2010, is devoted to building international partnership with other educational institutes and industry.
In artificial intelligence, an embodied agent, also sometimes referred to as an interface agent, is an intelligent agent that interacts with the environment through a physical body within that environment. Agents that are represented graphically with a body, for example a human or a cartoon animal, are also called embodied agents, although they have only virtual, not physical, embodiment. A branch of artificial intelligence focuses on empowering such agents to interact autonomously with human beings and the environment. Mobile robots are one example of physically embodied agents; Ananova and Microsoft Agent are examples of graphically embodied agents. Embodied conversational agents are embodied agents that are capable of engaging in conversation with one another and with humans employing the same verbal and nonverbal means that humans do.
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The Human–Computer Interaction Institute (HCII) is a department within the School of Computer Science at Carnegie Mellon University (CMU) in Pittsburgh, Pennsylvania. It is considered one of the leading centers of human–computer interaction research, and was named one of the top ten most innovative schools in information technology by Computer World in 2008. For the past three decades, the institute has been the predominant publishing force at leading HCI venues, most notably ACM CHI, where it regularly contributes more than 10% of the papers. Research at the institute aims to understand and create technology that harmonizes with and improves human capabilities by integrating aspects of computer science, design, social science, and learning science.
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The Language Technologies Institute (LTI) is a research institute at Carnegie Mellon University in Pittsburgh, Pennsylvania, United States, and focuses on the area of language technologies. The institute is home to 33 faculty with the primary scholarly research of the institute focused on machine translation, speech recognition, speech synthesis, information retrieval, parsing, information extraction, and multimodal machine learning. Until 1996, the institute existed as the Center for Machine Translation, which was established in 1986. Subsequently, from 1996 onwards, it started awarding degrees, and the name was changed to The Language Technologies Institute. The institute was founded by Professor Jaime Carbonell, who served as director until his death in February 2020. He was followed by Jamie Callan, and then Carolyn Rosé, as interim directors. In August 2023, Mona Diab became the director of the institute.
Manuela Maria Veloso is the Head of J.P. Morgan AI Research & Herbert A. Simon University Professor Emeritus in the School of Computer Science at Carnegie Mellon University, where she was previously Head of the Machine Learning Department. She served as president of Association for the Advancement of Artificial Intelligence (AAAI) until 2014, and the co-founder and a Past President of the RoboCup Federation. She is a fellow of AAAI, Institute of Electrical and Electronics Engineers (IEEE), American Association for the Advancement of Science (AAAS), and Association for Computing Machinery (ACM). She is an international expert in artificial intelligence and robotics.
Louis-Philippe Morency is a French Canadian researcher interested in human communication and machine learning applied to a better understanding of human behavior.
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Chris Harrison is a British-born, American computer scientist and entrepreneur, working in the fields of human–computer interaction, machine learning and sensor-driven interactive systems. He is a professor at Carnegie Mellon University and director of the Future Interfaces Group within the Human–Computer Interaction Institute. He has previously conducted research at AT&T Labs, Microsoft Research, IBM Research and Disney Research. He is also the CTO and co-founder of Qeexo, a machine learning and interaction technology startup.
Darren Robert Gergle is an American Professor in Communication Studies and Computer Science at Northwestern University. He currently holds the AT&T Research Professorship in Communication at Northwestern University where he directs the Collaborative Technology Lab (CollabLab). The locus of his research centers on human-computer interaction and social computing. He focuses on the application of cognitive and social psychological theories to the design, development and evaluation of ground breaking communication technologies. His work is supported through grants from the National Institute of Mental Health, National Science Foundation, Google, Microsoft Research and Facebook.
Jodi L. Forlizzi is a professor and Geschke Director, as well as an interaction designer and researcher, at the Human-Computer Interaction Institute at Carnegie Mellon University. On August 29, 2022, Forlizzi was named a Herbert A. Simon Professor at Carnegie Mellon. Her research ranges from understanding the limits of human attention to understanding how products and services evoke social behavior. Current research interests include interaction design, assistive, social, and aesthetic technology projects and systems, and notification systems. In 2014, Forlizzi was inducted into the CHI Academy for her notable works and contributions to the field of human-computer interaction.
Carolyn Penstein Rosé is an American computer scientist who is a Professor of Language Technologies at Carnegie Mellon University. Her research looks to understand human conversation, and use this understanding to build computer systems that support effective communication in an effort to improve human learning. She has previously served as President of the International Society for the Learning Sciences and a Leshner Fellow of the American Association for the Advancement of Science.