A message is a discrete unit of communication intended by the source for consumption by some recipient or group of recipients. A message may be delivered by various means, including courier, telegraphy, carrier pigeon and electronic bus. A message can be the content of a broadcast. An interactive exchange of messages forms a conversation.
A document management system (DMS) is usually a computerized system used to store, share, track and manage files or documents. Some systems include history tracking where a log of the various versions created and modified by different users is recorded. The term has some overlap with the concepts of content management systems. It is often viewed as a component of enterprise content management (ECM) systems and related to digital asset management, document imaging, workflow systems and records management systems.
Microsoft Outlook is a personal information manager software system from Microsoft, available as a part of the Microsoft 365 software suites. Though primarily being popular as an email client for businesses, Outlook also includes functions such as calendaring, task managing, contact managing, note-taking, journal logging, web browsing, and RSS news aggregation.
Internet security is a branch of computer security. It encompasses the Internet, browser security, web site security, and network security as it applies to other applications or operating systems as a whole. Its objective is to establish rules and measures to use against attacks over the Internet. The Internet is an inherently insecure channel for information exchange, with high risk of intrusion or fraud, such as phishing, online viruses, trojans, ransomware and worms.
Records management, also known as records and information management, is an organizational function devoted to the management of information in an organization throughout its life cycle, from the time of creation or receipt to its eventual disposition. This includes identifying, classifying, storing, securing, retrieving, tracking and destroying or permanently preserving records. The ISO 15489-1: 2001 standard defines records management as "[the] field of management responsible for the efficient and systematic control of the creation, receipt, maintenance, use and disposition of records, including the processes for capturing and maintaining evidence of and information about business activities and transactions in the form of records".
In library and archival science, digital preservation is a formal process to ensure that digital information of continuing value remains accessible and usable in the long term. It involves planning, resource allocation, and application of preservation methods and technologies, and combines policies, strategies and actions to ensure access to reformatted and "born-digital" content, regardless of the challenges of media failure and technological change. The goal of digital preservation is the accurate rendering of authenticated content over time.
Enterprise content management (ECM) extends the concept of content management by adding a timeline for each content item and, possibly, enforcing processes for its creation, approval, and distribution. Systems using ECM generally provide a secure repository for managed items, analog or digital. They also include one methods for importing content to bring manage new items, and several presentation methods to make items available for use. Although ECM content may be protected by digital rights management (DRM), it is not required. ECM is distinguished from general content management by its cognizance of the processes and procedures of the enterprise for which it is created.
IBM Storage Protect is a data protection platform that gives enterprises a single point of control and administration for backup and recovery. It is the flagship product in the IBM Spectrum Protect family.
Collaborative product development (CPD) is a business strategy, work process and collection of software applications that facilitates different organizations to work together on the development of a product. It is also known as collaborative product definition management (cPDM).
Document and file collaboration are the tools or systems set up to help multiple people work together on a single document or file to achieve a single final version. Normally, it is the software that allows teams to work on a single document, such as a word processor document, at the same time from different computer terminals or mobile devices. Hence, document or file collaboration today is a system allowing people to collaborate across different locations using an Internet, or "cloud", enabled approach such as for Wikis such as Wikipedia.
Active policy management is business-oriented enterprise software that provides an approach for efficiently and effectively addressing the many risks inherent in electronic communication. With the exponential growth in the use of electronic communication, many businesses are exposed to significant risks every day. These risks range from non-compliance with various regulations, to the leakage of intellectual property, and to inappropriate or offensive employee behavior. Active Policy Management enables a business to accurately detect the violations, to take the appropriate action, and to quickly find and review the violation in order to address the situation, preventing further damage.
ND-NOTIS was a office automation suite by Norsk Data introduced in the early 80s, running on the SINTRAN III platform on both ND-100 and ND-500 architectures. It was also available on Microsoft Windows running in networks of Norsk Data servers.
Electronic discovery refers to discovery in legal proceedings such as litigation, government investigations, or Freedom of Information Act requests, where the information sought is in electronic format. Electronic discovery is subject to rules of civil procedure and agreed-upon processes, often involving review for privilege and relevance before data are turned over to the requesting party.
Email archiving is the act of preserving and making searchable all email to/from an individual. Email archiving solutions capture email content either directly from the email application itself or during transport. The messages are typically then stored on magnetic disk storage and indexed to simplify future searches. In addition to simply accumulating email messages, these applications index and provide quick, searchable access to archived messages independent of the users of the system using a couple of different technical methods of implementation. The reasons a company may opt to implement an email archiving solution include protection of mission critical data, to meet retention and supervision requirements of applicable regulations, and for e-discovery purposes. It is predicted that the email archiving market will grow from nearly $2.1 billion in 2009 to over $5.1 billion in 2013.
Proofpoint, Inc. is an American enterprise cybersecurity company based in Sunnyvale, California that provides software as a service and products for email security, identity threat defense, data loss prevention, electronic discovery, and email archiving.
Mimecast Limited is an American–British, Jersey-domiciled company specializing in cloud-based email management for Microsoft Exchange and Microsoft Office 365, including security, archiving, and continuity services to protect business mail.
Digital mailroom is the automation of incoming mail processes. Using document scanning and document capture technologies, companies can digitise incoming mail and automate the classification and distribution of mail within the organization. Both paper and electronic mail (email) can be managed through the same process allowing companies to standardize their internal mail distribution procedures and adhere to company compliance policies.
Fortiva was a software as a service (SaaS) based email archiving company. Founded in 2005 by Paul Chen, the former CEO and founder of FloNetwork. Fortiva's SaaS email archiving service introduced a "hybrid" method, taking advantage of storage and services "in the cloud" while leaving control over email services at the customer site. As a result, the company claimed to offer businesses the benefits of an in-house product with the advantages of a managed solution.
Cloud collaboration is a method of sharing and co-authoring computer files via cloud computing, whereby documents are uploaded to a central "cloud" for storage, where they can then be accessed by other users. Cloud collaboration technologies allow users to upload, comment and collaborate on documents and even amend the document itself, evolving the document. Businesses in the last few years have increasingly been switching to use of cloud collaboration.
Global Relay is a technology services company providing software-as-a-service electronic message archiving, instant messaging, compliance and supervision services with a focus on highly regulated industries. Global Relay is privately held and employee controlled, with no outside or venture funding.
