Multi-step flow theory

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The multi-step flow theory assumes ideas flow from mass media to opinion leaders before being disseminated to a wider population. This theory was first introduced by sociologist Paul Lazarsfeld et al. in 1944 and elaborated by Elihu Katz and Lazarsfeld in 1955. [1]

Contents

The multi-step flow theory offers a larger range of interaction between opinion leaders, information sources and audiences than the two-step model, which argues that information flows from mass media directly to influencers who then directly share it with their audience. This theory accounts more for the social nature of sharing information than the one-step or two-step flow theories. [2] The two-step theory was popular when it was first introduced, but when it became difficult to actually measure opinion leaders' influence on the public's behavior and their opinions, the multi-step theory was developed. The multi-step theory argues that opinion leaders are influenced by multiple sources. [3]

The multi-step flow theory also states opinion leaders are affected more by “elite media” than run-of-the-mill, mass media. This is evident by political opinion leaders receiving their information from unconventional sources such as The Huffington Post, instead of Fox News or MSNBC.

According to the multi-step flow theory, opinion leaders intervene between the “media’s direct message and the audience’s reaction to that message.” Opinion leaders tend to have the great effect on those they are most similar to—based on personality, interests, demographics, or socio-economic factors. These leaders tend to influence others to change their attitudes and behaviors more quickly than conventional media because the audience is able to better identify or relate to an opinion leader than an article in a newspaper or a news program. This was confirmed in Lazarsfeld's 1940 study, The People's Choice , where Lazarsfeld studied Americans' opinions during presidential elections. He found that the mass media did not change people's behaviors much. However, personal attempts did achieve behavioral change. [4] Lasarsfeld did work on another study with Katz published in 1955. This study, “Personal Influence,” proved that opinion leaders look to mass media in their general area of interest, and then share them with their communities. [5]

This media influence theory shows that information dissemination is a social occurrence, which may explain why certain media campaigns do not alter audiences’ attitudes.

An important factor of the multi-step flow theory is how the social influence is modified. Information is affected by the social norms of each new community group that it enters. It is also shaped by conflicting views surrounding it.

Examples in Society

Businesses and politicians have harnessed the power of opinion leaders. An example of this phenomenon is how individuals and companies have turned to Twitter influencers and bloggers to increase hype around specific topics.

During the 2008 Presidential Elections, Sean Combs became an opinion leader for voting with his "Vote or Die" campaign.

Former Vice President, Al Gore also utilized the multi-step flow theory to gain support for his nonprofit, The Climate Project. Gore recruited individuals who were educated on environmental issues and had the ability to be influential in their community and amongst their friends and family. [6] He then trained his opinion leaders on the information he wanted them to disseminate. This ultimately enabled them to educate many Americans about The Climate Project and Gore’s overall ideas about climate change.

Criticisms

One criticism of the multi-step, as well as the two-step and one-step models is that they assume traditional mass media is the only source of information when that isn't always true. [7]

Related Research Articles

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<span class="mw-page-title-main">Two-step flow of communication</span> Model of communication

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<span class="mw-page-title-main">Paul Lazarsfeld</span> Austrian-American sociologist (1901–1976)

Paul Felix Lazarsfeld was an Austrian-American sociologist and mathematician. The founder of Columbia University's Bureau of Applied Social Research, he exerted influence over the techniques and the organization of social research. "It is not so much that he was an American sociologist," one colleague said of him after his death, "as it was that he determined what American sociology would be." Lazarsfeld said that his goal was "to produce Paul Lazarsfelds". He was a founding figure in 20th-century empirical sociology.

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<span class="mw-page-title-main">Spiral of silence</span> Political science and mass communication theory

The spiral of silence theory is a political science and mass communication theory which states that an individual's perception of the distribution of public opinion influences that individual's willingness to express their own opinions. Also known as the theory of public opinion, the spiral of silence theory claims individuals will be more confident and outward with their opinion when they notice that their personal opinion is shared throughout a group. But if the individual notices that their opinion is unpopular with the group, they will be more inclined to be reserved and remain silent. In other words, from the individual's perspective, "not isolating themself is more important than their own judgement", meaning their perception of how others in the group perceive them is more important to themself than the need for their opinion to be heard.

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Audience theory offers explanations of how people encounter media, how they use it, and how it affects them. Although the concept of an audience predates media, most audience theory is concerned with people’s relationship to various forms of media. There is no single theory of audience, but a range of explanatory frameworks. These can be rooted in the social sciences, rhetoric, literary theory, cultural studies, communication studies and network science depending on the phenomena they seek to explain. Audience theories can also be pitched at different levels of analysis ranging from individuals to large masses or networks of people.

<span class="mw-page-title-main">Media system dependency theory</span> 1976 theory developed by Sandra Ball-Rokeach and Melvin Defleur

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Media studies encompasses the academic investigation of the mass media from perspectives such as sociology, psychology, history, semiotics, and critical discourse analysis. The purpose of media studies is to determine how media affects society.

Selective exposure is a theory within the practice of psychology, often used in media and communication research, that historically refers to individuals' tendency to favor information which reinforces their pre-existing views while avoiding contradictory information. Selective exposure has also been known and defined as "congeniality bias" or "confirmation bias" in various texts throughout the years.

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<span class="mw-page-title-main">Active audience theory</span>

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Suggestion theory is a theory used in the early part of the 20th century to describe how persuasion worked as a phenomenon of human collective behavior. Because a distinctive function of public communication is to advance social consensus, many scholars of the 19th and 20th centuries sought to understand the role of human communication in the process of social influence. Writing in 1904, Roy Park recognized suggestion theory as the "suggestive influence exerted by people on each other." To understand suggestion, Park focused on studies of collective behavior like rallies and crowds, noting that "when two or more people come in contact... a 'circular process' of mutual suggestibility gets triggered" However, scholars used different terms, including imitation, sympathy, reciprocal suggestion and prestige suggestion to describe the role of human communication in consensus formation. During the 1920s and 1930s, rising interest in the nature of propaganda accelerated interest in suggestion theory, which drew upon ideas from the emerging field of psychoanalysis. Yet, by the 1960s, suggestion theory had become a "lost doctrine" as it was effectively marginalized by scholars aiming to establish communication scholarship as a new discipline. Instead of emphasizing how humans engage in reciprocal suggestion to influence each other's attitudes and behavior, communication scholars critiqued studies of propaganda and persuasion, and emphasized the idea that media had only limited effects on individuals in society. A focus on rational argumentation replaced examination of popular suggestibility, propaganda, and persuasion.

References

  1. Straubhaar, Joseph; LaRose, Robert; Davenport, Lucinda (2013). Media Now: Understanding Media, Culture and Technology (8th ed.). Boston, Massachusetts: Cengage Learning. pp. 415–416. ISBN   978-1133311362.
  2. Stansberry, Kathleen (2012). "One-step, two-step, or multi-step flow: The role of influencers in information processing and dissemination in online, interest-based publics". ProQuest Dissertations Publishing.
  3. Foss, Karen; Stephen W., Littlejohn (September 17, 2009). Encyclopedia of Communication Theory. SAGE Publications, Inc.
  4. Pooley, Jefferson (2006). "Fifteen Pages That Shook the Field: Personal Influence, Edward Shils, and the Remembered History of Mass Communication Research". Annals of the American Academy of Political and Social Science. 608: 130. doi:10.1177/0002716206292460. S2CID   144829287.
  5. Livingstone, Sonia (January 11, 2006). "The Influence of "Personal Influence" on the Study of Audiences. The Annals of the American Academy of Political and Social Science" (PDF). The Annals of the American Academy of Political and Social Science. 608: 233–250. doi:10.1177/0002716206292325. S2CID   145678055.
  6. Nisbet, Matthew C.; Kotcher, John E. (2009-03-01). "A Two-Step Flow of Influence?: Opinion-Leader Campaigns on Climate Change". Science Communication. 30 (3): 328–354. doi:10.1177/1075547008328797. ISSN   1075-5470 . Retrieved 2024-11-25.
  7. Stansberry, Kathleen (2012). "One-step, two-step, or multi-step flow: The role of influencers in information processing and dissemination in online, interest-based publics". ProQuest Dissertations Publishing.