MyTime is an American software company headquartered in San Francisco, [[California]. It offers scheduling, marketing, and point of sale software for local and international service businesses.
MyTime was founded by CEO Ethan Anderson, who previously co-founded and was CEO of Redbeacon.[1] In 2010, Anderson was included on Business Insider's Silicon Valley 100 list.[2]
Description
MyTime is an online appointment booking that became available to consumers in 2013.[3] At the time of launch, the platform offered over 500,000 appointments for booking.[4]
Business Focus & Customers
MyTime is a software platform made for service businesses, especially those with several locations or franchises. The platform brings together tools for scheduling, customer communication, sales, and payments, so businesses can handle everything from one system.[5]
MyTime is a cloud-based platform that helps service businesses manage scheduling and appointments easily. It has a calendar that works on both web and mobile, syncing with staff members’ personal calendars and allowing multiple staff to be booked for one appointment.[8]. It also includes built-in point-of-sale (POS) features for handling in-store and online payments. Furthermore, the platform supports appointment ticketing and inventory management to help businesses keep track of sales and stock in one place.[6]
The platform offers client management tools like detailed client profiles, custom fields, recurring appointments, and intake forms. Marketing features include automated emails and text messages for appointment reminders, referral programs, rebooking promotions, and two-way messaging with clients.[6]
MyTime provides analytics with over 50 reports on things such as location performance, staff productivity, and client behavior. It helps businesses manage online reputations by sharing information on platforms like Google, Yelp, and Facebook. The system runs on secure Amazon Web Services with encrypted data, PCI-compliant payment processing, and enterprise-grade controls like custom user roles, audit trails, and IP-based access restrictions. MyTime aims to simplify operations for service businesses and franchises, combining scheduling, sales, marketing, and security features into one platform.[6][9]
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