Off-hook tone

Last updated

The off-hook tone (also off-hook warning, howling tone, or howler tone) is a telephony signal for alerting a user that the telephone has been left off-hook without use for an extended period, effectively disabling the telephone line.

Contents

North America

The off-hook tone in exchanges of the North American Numbering Plan consists of a superposition of tones with the frequencies 1400 Hz, 2060 Hz, 2450 Hz, and 2600 Hz, played at a cadence of 100 ms on and 100 ms off. [1] The signal is applied to the local loop by the switching system for permanent signal treatment to alert an end user (subscriber) of an off-hook condition of the telephone set, i.e. that the telephone handset should be placed on-hook.

Before playing the signal, a certain timeout has to elapse, and on some systems an intercept message is announced (e.g. "If you'd like to make a call, please hang up and try again. If you need help, hang up and then dial your operator. This is a recording.").

A single burst of off-hook tone is sometimes used to indicate to a party that the call is being transferred, notably at 1-800-BELL-SOUTH (800-235-5768).

Some central office switches in the United States, notably older GTD-5 EAX systems, utilize a single frequency tone, 480 Hz, known as High Tone for this purpose. In either case, the tone is substantially louder than any other signal transmitted over a copper POTS circuit; loud enough to be heard across a room from an unused off-hook telephone.

Howler

In the United Kingdom, a warbling signal sounding rather like an alarm siren is played at steadily increasing volume to a telephone left off-hook and unused on telephone lines provided by the BT Group and many PABX extensions. It is sometimes referred to as a howler.

In some cases it is composed of the DTMF tones * and # played alternately.

Telephone lines provided by NTL/Virgin Media tend to use the American-style tones, including a recorded message.

See also

Related Research Articles

In telecommunication, signaling is the use of signals for controlling communications. This may constitute an information exchange concerning the establishment and control of a telecommunication circuit and the management of the network.

A dial tone is a telephony signal sent by a telephone exchange or private branch exchange (PBX) to a terminating device, such as a telephone, when an off-hook condition is detected. It indicates that the exchange is working and is ready to initiate a telephone call. The tone stops when the first dialed digit is recognized. If no digits are forthcoming, the partial dial procedure is invoked, often eliciting a special information tone and an intercept message, followed by the off-hook tone, requiring the caller to hang up and redial.

<span class="mw-page-title-main">Blue box</span> Device for hacking telephone networks

A blue box is an electronic device that produces tones used to generate the in-band signaling tones formerly used within the North American long-distance telephone network to send line status and called number information over voice circuits. This allowed an illicit user, referred to as a "phreaker", to place long-distance calls, without using the network's user facilities, that would be billed to another number or dismissed entirely as an incomplete call. A number of similar "color boxes" were also created to control other aspects of the phone network.

A ringtone is the sound made by a telephone to indicate an incoming telephone call. Originally referring to the sound of electromechanical striking of bells or gongs, the term refers to any sound by any device alerting of an incoming call.

<span class="mw-page-title-main">Answering machine</span> Telephone answering device

An answering machine, answerphone, or message machine, also known as telephone messaging machine in the UK and some Commonwealth countries, ansaphone or ansafone, or telephone answering device (TAD), is used for answering telephone calls and recording callers' messages.

A busy signal in telephony is an audible call-progress tone or audible signal to the calling party that indicates failure to complete the requested connection of that particular telephone call.

Call waiting is a telephone service where a subscriber can accept a second incoming telephone call by placing an in-progress call on hold—and may also switch between calls. With some providers it can be combined with additional features such as conferencing, call forwarding, and caller ID. Call waiting is intended to alleviate the need to have more than one telephone line or number for voice communications.

In telephony, multi-frequency signaling (MF) is a type of signaling that was introduced by the Bell System after World War II. It uses a combination of audible tones for address transport and supervision signaling on trunk lines between central offices. The signaling is sent in-band over the same channel as the bearer channel used for voice traffic.

2600 hertz (2600 Hz) is a frequency in hertz that was used in telecommunication signaling in mid-20th century long-distance telephone networks using carrier systems.

<span class="mw-page-title-main">Hook flash</span> Telephone signal

On analog telephone lines with special services, a flash or register-recall signal is used to control functions on the public telephone exchange, PBX or VoIP ATA.

In telephony, call progress tones are audible tones that provide an indication of the status of a telephone call to the user. The tones are generated by a central office or a private branch exchange (PBX) to the calling party.

In telephony, a special information tone (SIT) is an in-band international standard call progress tone consisting of three rising tones indicating a call has failed. It usually precedes a recorded announcement describing the problem.

Permanent signal (PS) in American telephony terminology, or permanent loop in British usage, is a condition in which a POTS line is off-hook without connection for an extended period of time. This is indicated in modern switches by the silent termination after the off-hook tone times out and the telephone exchange computer puts the telephone line on its High & Wet list or Wetlist. In older switches, however, a Permanent Signal Holding Trunk (PSHT) would play either an off-hook tone or a 480/500 Hz high tone. Off-hook tone is a tone of increasing intensity that is intended to alert telephone users to the fact that the receiver has been left off the hook without being connected in a call. On some systems before the off-hook tone is played, an intercept message may be announced. The most common message reads as follows; "If you'd like to make a call, please hang up and try again. If you need help, hang up and then dial your operator."

The reorder tone, also known as the fast busy tone, or the congestion tone, or all trunks busy (ATB) tone is an audible call progress tone in the public switched telephone network (PSTN) that is returned to a calling party to indicate that the call cannot be processed through the network.

Ringing tone is a signaling tone in telecommunication that is heard by the originator of a telephone call while the destination terminal is alerting the receiving party. The tone is typically a repeated cadence similar to a traditional power ringing signal (ringtone), but is usually not played synchronously. Various telecommunication groups, such as the Bell System and the General Post Office (GPO) developed standards, in part taken over by the European Telecommunications Standards Institute (ETSI) and other standards bodies. With modern cell phone and smartphone technology ringing tone can be customized and even used for advertising.

<span class="mw-page-title-main">Novation CAT</span> Series of computer modems

Novation, Inc., is an early modem manufacturer whose CAT series were popular in the early home computer market in the late 1970s and early 1980s, notably on the Apple II. The Hayes Smartmodem 300, introduced in 1981, helped kill off Novation and many other early modem companies over the next few years.

GE Marc V is a historic U.S. format or protocol of trunked, two-way radio introduced by General Electric Mobile Radio in the early 1980s. This equipment was also sold in Australia. The product name looks and sounds similar to GE-Mark V, a turbine controller made by General Electric. GE developed the EDACS radio system based on its success with Marc V.

In a conventional, analog two-way radio system, a standard radio has noise squelch or carrier squelch, which allows a radio to receive all transmissions. Selective calling is used to address a subset of all two-way radios on a single radio frequency channel. Where more than one user is on the same channel, selective calling can address a subset of all receivers or can direct a call to a single radio. Selective calling features fit into two major categories—individual calling and group calling. Individual calls generally have longer time-constants: it takes more air-time to call an individual radio unit than to call a large group of radios.

Ringing is a telecommunication signal that causes a bell or other device to alert a telephone subscriber to an incoming telephone call. Historically, this entailed sending a high-voltage alternating current over the telephone line to a customer station which contained an electromagnetic bell. It is therefore also commonly referred to as power ringing, to distinguish it from another signal, audible ringing, or ringing tone, which is sent to the originating caller to indicate that the destination telephone is in fact ringing.

<span class="mw-page-title-main">Telephone exchange</span> Interconnects telephones for calls

A telephone exchange, also known as a telephone switch or central office, is a crucial component in the public switched telephone network (PSTN) or large enterprise telecommunications systems. It facilitates the interconnection of telephone subscriber lines or digital system virtual circuits, enabling telephone calls between subscribers.

References