Ringing tone (audible ringing, also ringback tone) is a signaling tone in telecommunication that is heard by the originator of a telephone call while the destination terminal is alerting the receiving party. The tone is typically a repeated cadence similar to a traditional power ringing signal (ringtone), but is usually not played synchronously. Various telecommunication groups, such as the Bell System and the General Post Office (GPO) developed standards, in part taken over by the European Telecommunications Standards Institute (ETSI) and other standards bodies. With modern cell phone and smartphone technology ringing tone can be customized and even used for advertising.
When a telephone user initiates a telephone call, typically by dialing or selecting a telephone number on a telephone, the progress or status of the call attempt is indicated to the user audibly by several types of call progress tones. For example, during the period of routing the call across the public switched telephone network (PSTN) the call may encounter congestion on a particular link. If this cannot be automatically resolved, the calling user receives the congestion tone, also called reorder tone. If the called station is already busy and cannot accept a second call via call waiting, the calling party is alerted with a busy signal. When the call routing is successful and the receiving telephone is not already in a call, the destination telephone receives an electrical signal, called power ringing, or the ring tone, to alert the recipient of the incoming call. During this period of alerting, the caller also receives a distinctive signal, audible ringing, also called ringing tone.
Audible ringing is typically a repeated burst of tone that is typically not synchronous with the cadence of the power ringing signal at the destination. [1] It is usually generated in the switching system closest to the calling party, especially when under the control of strict implementations of Signalling System No. 7 and the Customized Application of Mobile Enhanced Logic (CAMEL) signaling system. It may also be generated in the distant switch, transmitted in-band, so that in analog networks the caller could monitor the quality of the voice path of the connection before the call is established. Remote call progress indication permits customized tones or voice announcements by a distant switch in place of the ringing tone.
Ringing tone is often also called ringback tone. However, in formal telecommunication specifications that originate in the Bell System in North America, ringback has a different definition. It is a signal used to recall either an operator or a customer at the originating end of an established telephone call. [2] It is also needed for coin-telephone lines to ring the telephone when the customer has hung up prematurely, for example to collect required overtime charges.
Europe and some other countries follow European Telecommunications Standards Institute (ETSI) guidelines. These are also used worldwide, including in Latin America and in many Asian and African countries.
Many European, Asian, and Latin American countries use tones that follow or take inspiration from the ETSI recommendations. Almost all of these tones have a frequency of 425 Hz.
France uses a slight variation with a higher pitch 440 Hz tone and a cadence of one second of tone followed by three to five seconds of silence.
China uses a version of this tone, but often with at 450 Hz.
The ETSI tone is also part of GSM mobile standards and can be generated by handsets to indicate ringing, and is frequently used on VoIP and PBX equipment, particularly of European origin.[ citation needed ]
Variations of this tone have been used since the introduction of automatic switching in Europe in the early 20th century. Older electromechanical equipment used various frequencies and slightly different cadences.
In North America (excluding Mexico, Central America and parts of the Caribbean), the standard audible ringing tone is a repeated cadence of a two-second tone and four seconds of silence. In Korea, repeated cadence of a one-second tone and two seconds of silence.The signal is composed of the frequencies 440 Hz and 480 Hz. [3]
This ringing tone is also commonly used on VoIP and PBX systems.
The United Kingdom, Ireland, Australia, New Zealand, Hong Kong, and other countries with historical links to British General Post Office (GPO) standards, use a double ring. In many cases, the cadence consists of a double ring of 0.4 seconds separated by 0.2 seconds, and a two second pause after which the cadence repeats (0.4s on, 0.2 s off, 0.4 s on, 2 s off). In many cases the tone is a combination of 400 Hz and 450 Hz sine waves. This more precise tone was adopted in Britain and Ireland when digital switching was introduced in 1980-1981. It was also adopted in New Zealand.
Australia uses up to three different combinations of frequencies. The example shown is created by mixing 400, 425, and 450 Hz sine waves.
Hong Kong uses the North American 440 Hz and 480 Hz tone, with a slightly different cadence, using a 3-second pause between the double rings.
A single 425 Hz tone is used in Malaysia.
Variations are also found in private office PABX and VoIP systems.
Historically, pre-digital systems used the same ringing cadence, but used several different tones depending on the type of equipment in use.
There is no single standard for this double-beat tone, rather countries that were influenced by British GPO standards in the early 20th century adopted similar ringing signals in their automatic switching equipment.
While many of these countries are members of the Commonwealth some, notably Ireland, are not and the Commonwealth has no role in the development of technical standards. Some of its members have never used this tone. Canada for example has always used the North American tone plan and several other members use European ringing tones modelled on ETSI or ITU guidelines.
Many countries also do not use the full British tone plan. Several use ETSI tones for busy, reorder etc, alongside a UK type ring.
In Japan, the standard audible ringing tone is a repeating one-second tone with a two-second pause between. The tone has a frequency of 400 ± 20 Hz, and the amplitude modulation is 15 to 20 Hz.[ citation needed ]
In India, the ringing tone is called caller ringback tone (CRBT), which varies with different network operators.[ citation needed ]
Some telecommunication carriers have offered a service called of ringback tones, which play a song of the subscriber's choice in lieu of the standard ringing tone.
Patents for personalized ringing tone delivery systems were first filed in Korea by Kang-seok Kim (10-1999-0005344) in October 1999 and in the United States by Mark Gregorek et al. (U.S. patent 5,321,740), and Neil Sleevi (U.S. patent 4,811,382). The first functional ringing tone replacement system was invented by Karl Seelig (U.S. patents 7,006,608 and 7,227,929). In 2001, Seelig's prototype was described in the Orange County Register and the Economist Magazine.[ citation needed ] Onmobile Global Ltd. India filed a patent entitled Method and system for customizing ringing tone in an inter-operator telecommunication system on Nov, 18 2010. [4]
The first US national carrier offering this service was Verizon Wireless in 2004. Because of low sales, AT&T stopped offering ringback tones in 2014. [5]
Also known as caller tunes in some countries, such as India, [6] [ better source needed ] ringback music is a service offered by mobile network operators to permit subscribers to select music or even install personalized recorded sounds for audible ringing. [7] [8]
Ringback tone advertising (AdRBT) was introduced using a range of models in several commercial markets in 2008. In America, Ring Plus offered the first interactive advertisement platform. In Turkey, 4play Digital Workshop launched 'TonlaKazaan' AdRBT with Turkcell, and Xipto AdRBT launched in the United States with Cincinnati Bell wireless; OnMobile launched an Ad-supported Music RBT program in India with Vodafone. 4Play Digital workshop accumulated several hundred thousand users of their service in the first few months of commercial deployment, and received an innovation award in February 2009 at the Mobile World Congress in Barcelona. AdRBT typically rewards the caller or the called party with discounted Music RBT service, free minutes, cash, or other rewards in return for accepting advertising messages integrated with Music Ringback, or for selecting advertisements instead of music as a personalized advertising ringback.
In May 2011, Adfortel started the first ad-sponsored calling service in Austria with Orange, [9] with users hearing a targeted advertisement instead of the regular waiting ring tone.
A Juniper Research report released in January 2011 predicts that ringback tone advertising will reach $780 million annually by 2015. [10]
Interactive reverse ringback tones (IRRBT) are the same as normal ringback tones but have interactive functionalities and are targeted to the person who configures the tone. IRRBTs are heard on the telephone line by the caller who sets the IRRBT while the phone they are calling is ringing. [ citation needed ]
Unlike the RBT, the IRRBT is often generated in the nearest switch and transmitted in-band, so the IRRBT will take precedence if both are configured.[ citation needed ]
Social network ringback tones provide interactive social network content to subscribers. Mixcess is the first platform (social network) using IRRBTs in the United States. The IRRBT was developed by Ring Plus, Inc. (U.S. Patent No. 7,227,929 invented by Karl Seelig, et al.). The IRRBT can be used to share videos, music and messages from friends.[ citation needed ]
Dual-tone multi-frequency signaling (DTMF) is a telecommunication signaling system using the voice-frequency band over telephone lines between telephone equipment and other communications devices and switching centers. DTMF was first developed in the Bell System in the United States, and became known under the trademark Touch-Tone for use in push-button telephones supplied to telephone customers, starting in 1963. DTMF is standardized as ITU-T Recommendation Q.23. It is also known in the UK as MF4.
Frequency-shift keying (FSK) is a frequency modulation scheme in which digital information is encoded on a carrier signal by periodically shifting the frequency of the carrier between several discrete frequencies. The technology is used for communication systems such as telemetry, weather balloon radiosondes, caller ID, garage door openers, and low frequency radio transmission in the VLF and ELF bands. The simplest FSK is binary FSK (BFSK), in which the carrier is shifted between two discrete frequencies to transmit binary information.
In telecommunication, signaling is the use of signals for controlling communications. This may constitute an information exchange concerning the establishment and control of a telecommunication circuit and the management of the network.
Plain old telephone service (POTS), or plain ordinary telephone system, is a retronym for voice-grade telephone service employing analog signal transmission over copper loops. POTS was the standard service offering from telephone companies from 1876 until 1988 in the United States when the Integrated Services Digital Network (ISDN) Basic Rate Interface (BRI) was introduced, followed by cellular telephone systems, and voice over IP (VoIP). POTS remains the basic form of residential and small business service connection to the telephone network in many parts of the world. The term reflects the technology that has been available since the introduction of the public telephone system in the late 19th century, in a form mostly unchanged despite the introduction of Touch-Tone dialing, electronic telephone exchanges and fiber-optic communication into the public switched telephone network (PSTN).
A dial tone is a telephony signal sent by a telephone exchange or private branch exchange (PBX) to a terminating device, such as a telephone, when an off-hook condition is detected. It indicates that the exchange is working and is ready to initiate a telephone call. The tone stops when the first dialed digit is recognized. If no digits are forthcoming, the partial dial procedure is invoked, often eliciting a special information tone and an intercept message, followed by the off-hook tone, requiring the caller to hang up and redial.
Caller identification is a telephone service, available in analog and digital telephone systems, including voice over IP (VoIP), that transmits a caller's telephone number to the called party's telephone equipment when the call is being set up. The caller ID service may include the transmission of a name associated with the calling telephone number, in a service called Calling Name Presentation (CNAM). The service was first defined in 1993 in International Telecommunication Union – Telecommunication Standardization Sector (ITU-T) Recommendation Q.731.3.
The Automatic Voice Network was a worldwide American military telephone system. The system was built starting in 1963, based on the Army's existing Switch Communications Automated Network (SCAN) system.
A ringtone is the sound made by a telephone to indicate an incoming telephone call. Originally referring to the sound of electromechanical striking of bells or gongs, the term refers to any sound by any device alerting of an incoming call.
A telephone keypad is a keypad installed on a push-button telephone or similar telecommunication device for dialing a telephone number. It was standardized when the dual-tone multi-frequency signaling (DTMF) system was developed in the Bell System in the United States in the 1960s that replaced rotary dialing originally developed in electromechanical switching systems. Because of the installed abundance of rotary dial equipment well into the 1990s, many telephone keypads were also designed to produce loop-disconnect pulses electronically, and some could be optionally switched to produce either DTMF or pulses.
A busy signal in telephony is an audible call-progress tone or audible signal to the calling party that indicates failure to complete the requested connection of that particular telephone call.
A telephone call or telephone conversation, also known as a phone call or voice call, is a connection over a telephone network between the called party and the calling party. Telephone calls started in the late 19th century. As technology has improved, a majority of telephone calls are made over a cellular network through mobile phones or over the internet with Voice over IP. Telephone calls are typically used for real-time conversation between two or more parties, especially when the parties cannot meet in person.
Call waiting is a telephone service where a subscriber can accept a second incoming telephone call by placing an in-progress call on hold—and may also switch between calls. With some providers it can be combined with additional features such as conferencing, call forwarding, and caller ID. Call waiting is intended to alleviate the need to have more than one telephone line or number for voice communications.
A ringback number is a telephone number for a telephone line that automatically calls the line that the call was placed from, after the caller has hung up. The typical use of this facility is by telephone company technicians for testing a new installation or for trouble-shooting.
In telephony, call progress tones are audible tones that provide an indication of the status of a telephone call to the user. The tones are generated by a central office or a private branch exchange (PBX) to the calling party.
In telephony, a special information tone (SIT) is an in-band international standard call progress tone consisting of three rising tones indicating a call has failed. It usually precedes a recorded announcement describing the problem.
The precise tone plan is a signaling specification for the public switched telephone network (PSTN) in North America. It defines the call-progress tones used for indicating the status and progress of telephone calls to subscribers and operators.
The reorder tone, also known as the fast busy tone, or the congestion tone, or all trunks busy (ATB) tone is an audible call progress tone in the public switched telephone network (PSTN) that is returned to a calling party to indicate that the call cannot be processed through the network.
A telephone number is a sequence of digits assigned to a landline telephone subscriber station connected to a telephone line or to a wireless electronic telephony device, such as a radio telephone or a mobile telephone, or to other devices for data transmission via the public switched telephone network (PSTN) or other public and private networks.
Ringing is a telecommunication signal that causes a bell or other device to alert a telephone subscriber to an incoming telephone call. Historically, this entailed sending a high-voltage alternating current over the telephone line to a customer station which contained an electromagnetic bell. It is therefore also commonly referred to as power ringing, to distinguish it from another signal, audible ringing, or ringing tone, which is sent to the originating caller to indicate that the destination telephone is in fact ringing.
A telephone exchange, telephone switch, or central office is a telecommunications system used in the public switched telephone network (PSTN) or in large enterprises. It interconnects telephone subscriber lines or virtual circuits of digital systems to establish telephone calls between subscribers.