The European Ombudsman is an inter-institutional body of the European Union that holds the institutions, bodies and agencies of the EU to account, and promotes good administration. The Ombudsman helps people, businesses and organisations facing problems with the EU administration by investigating complaints, as well as by proactively looking into broader systemic issues. The current Ombudsman is Emily O'Reilly.
Parliamentary Ombudsman is the name of the principal ombudsman institutions in Finland, Iceland, Denmark, Norway, and Sweden. In each case, the terms refer both to the office of the parliamentary ombudsman and to an individual ombudsman.
The Local Government and Social Care Ombudsman (LGSCO), legally the Commission for Local Administration in England and formerly known as the Local Government Ombudsman (LGO), investigates complaints from members of the public about councils and some other some other authorities and organisations providing public services in England. It also investigates complaints about registered adult social care providers. It is the last stage of the complaints process, for people who have given the council or provider opportunity to resolve the issue first. It is a free service. Similar duties are carried out by the Public Services Ombudsman for Wales, the Scottish Public Services Ombudsman and the Northern Ireland Ombudsman. The current (interim) Local Government and Social Care Ombudsman is Paul Najsarek, whose appoinment commenced on 1 April 2023.
The Office of Ombudsman is a Hong Kong statutory authority, established on 1 March 1989, charged with ensuring that Hong Kong is served by a fair and efficient public administration that is committed to accountable, openness and quality of services. It operates mainly by investigating and giving recommendations to government departments.
A Lokpal is an anti-corruption authority or body of ombudsman who represents the public interest in the Republic of India. The current Chairperson of Lokpal is Pradip Kumar Mohanty. The Lokpal has jurisdiction over central government to inquire into allegations of corruption against its public functionaries and for matters connected to corruption. The Lokpal and Lokayuktas Act was passed in 2013 with amendments in parliament, following the Jan Lokpal movement led by Anna Hazare in 2010. The Lokpal is responsible for enquiring into corruption charges at the national level while the Lokayukta performs the same function at the state level. The age of Lokpal on the date of assuming office as the chairperson or a member should not be less than 45 years.
The Lokayukta is the Indian Parliamentary Ombudsman, executed into power, through and for, each of the State Governments of India. It is brought into effect in a state, after passing the Lokayukta Act in respective state Legislature and a person of reputable background is nominated to the post. The post is created to quickly address grievances against the working integrity and efficiency of the government or its administration. Once appointed, Lokayukta cannot be dismissed or transferred by the government, and can only be removed by passing an impeachment motion by the state assembly, making it a powerful deterrent against corruption and mal-administration of the governing system.
Kerala is a state on the southwestern coast of India. It is known for its high literacy rate, low infant mortality rate, and long life expectancy. Kerala has also been a pioneer in the field of decentralization and participatory local democracy.
Citizens charter in local governments in the Indian state of Kerala refers to a statement of paid and unpaid services, that a local government renders to a citizen residing in the local government area, for improving their living conditions and it includes the granting of financial assistance and the issue of permit, licence or certificate for any purpose. The charter enlists the name of services, the conditions for obtaining that service and the time limit within which the services are made available to the citizen.
An ombudsman, ombud, ombuds, ombudswoman, ombudsperson or public advocate is an official who is usually appointed by the government or by parliament to investigate complaints and attempt to resolve them, usually through recommendations or mediation.
The Jan Lokpal Bill, also referred to as the Citizen's Ombudsman Bill, was a bill drawn up by civil society activists in India seeking the appointment of a Jan Lokpal, an independent body to investigate corruption cases and complete the investigation within a year for envisaging trial in the case getting completed within one year.
The Parliamentary Commissioner Act 1967 is an Act of the Parliament of the United Kingdom.
The Estonian Chancellor of Justice(Estonian: Õiguskantsler) is an independent supervisor of the basic principles of the Constitution of Estonia and the protector of individual rights. The institution seeks to ensure that authorities fulfil the obligations deriving from the principles of the rule of law and protection of human and social rights, human dignity, freedom, equality and democracy. The Chancellor of Justice is appointed to office by the Riigikogu on the proposal of the President.
The Office of the Provedor for Human Rights and Justice, or Provedoria dos Direitos Humanos e Justiça (PDHJ), is the National Human Rights Institution of the Democratic Republic of Timor-Leste. It was established under Section 27 of the Constitution of Timor-Leste in May 2002 and first opened its doors in 2006. The PDHJ has a dual mandate covering human rights and good governance.
Police Complaints Authority (PCA) is a body that adjudicates allegations of improper or shoddy investigations, refusal to file FIRs, custodial torture and high-handedness against the police. But its recommendations are high authorities and recognised governmental authority upon the state government for action against errant police personnel. Seventeen States have established the PCAs through State Police Acts, while ten states have done this through executive orders with a long-term goal of the PCAs is changing the policing culture and making it thoroughly professional.
The Federal Tax Ombudsman evaluates complaints against federal tax agencies. Article 37 of the Constitution of Pakistan calls for inexpensive and expeditious justice. The Federal Tax Ombudsman Ordinance of 2000 and the Federal Ombudsman Institutional Reforms (FOIR) Act of 2013 confer powers, including administrative and financial autonomy. This aligns with the separation of Pakistan's judiciary and executive branches in accordance with the Constitution.
- Andhra Pradesh Lokayukta is formed as the parliamentary ombudsman by the Government of Andhra Pradesh under the Andhra Pradesh Lokayukta and Upa-Lokayuktas Act, 83. Its institution acts as the high-level statutory functionary for the state of Andhra Pradesh and created independent of the governing political and public administration to address the public grievances against the state government and its administration. It came into force with effect from 1st November'83. It functions as a public instrument against corruption and other malpractices by public servants and government authorities of the state.
Chhattisgarh Lokayog is the Parliamentary Ombudsman for the state of Chhattisgarh (India). It is a high level statutory functionary, created to address grievances of the public against ministers, legislators, administration and public servants in issues related to misuse of power, mal-administration and corruption. It was first formed under the Chhattisgarh Lok Ayog Act, 2002 and approved by the president of India. The passage of Lokpal and Lokayukta's Act, 2013 in Parliament had become law from January 16, 2014 and requires each state to appoint its Lokayukta within a year. A bench of Lokayukta should consist of judicial and non-judicial members. An Upa-Lokayukta is a deputy to Lokayukta and assists him in his work and acts in-charge Lokayukta in case the position fells vacant before time.
Punjab Lokayukta is the Parliamentary Ombudsman for the Indian state of Punjab. It is a high level statutory functionary, created to address grievances of the public against ministers, legislators, administration and public servants in issues related to misuse of power, mal-administration and corruption. It was first formed under the Punjab Lokpal Act-1996, and approved by the president of India. The passage of Lokpal and Lokayukta's Act,2013 in Parliament had become law from January 16,2014 and requires each state to appoint its Lokayukta within a year. A bench of Lokayukta should consist of judicial and non-judicial members. An Upa-Lokayukta is a deputy to Lokayukta and assists him in his work and acts in-charge Lokayukta in case the position fells vacant before time.
Sikkim Lokayukta is the Parliamentary Ombudsman for the state of Sikkim (India). It is a high level statutory functionary, created to address grievances of the public against ministers, legislators, administration and public servants in issues related to misuse of power, mal-administration and corruption. It was first formed under the Sikkim Lokayukta and Deputy Lokayukta Act-2012 and approved by the president of India. The passage of Lokpal and Lokayukta's Act,2013 in Parliament had become law from January 16, 2014 and requires each state to appoint its Lokayukta within a year. A bench of Lokayukta should consist of judicial and non-judicial members. An Upa-Lokayukta is a deputy to Lokayukta and assists him in his work and acts in-charge Lokayukta in case the position fells vacant before time.
Vigilance and Anti-Corruption Bureau, Kerala (VACB) is an agency of Government of Kerala constituted to investigate offences of bribery and corruption falling within the purview of Prevention of Corruption Act, 1988 in the state of Kerala. The VACB was established in 1964 and operates under the control of the Vigilance Department of the Government of Kerala. The VACB has its headquarters in Thiruvananthapuram, the capital city of Kerala, and has several regional offices across the state.
