Pat Fleet | |
---|---|
Born | Patricia Curry September 11, 1943 Dayton, Ohio, U.S. |
Occupation | Voice actress |
Years active | 1981–present |
Spouse(s) | William Fleet (1935–2016) |
Website | patfleet.com |
Pat Trumble Fleet is an American voice actress. Widely recognized for the tens of thousands of recordings she has made for US telephone companies such as AT&T, Verizon, Qwest, the former Bell System companies, and others since 1981, she is still most recognized as the person who says "AT&T" in the company's sound trademark, [1] [2] [3] [4] [5] which played prior to any operator assisted or credit card paid call, and on answer when calling AT&T customer service numbers.
She is also the voice for most "star" services (e.g. last-call return, call blocking, etc.) for AT&T local telephone companies, and the voice heard when making AT&T handled calls through 1-800-CALL-ATT (225-5288) and through international AT&T access numbers such as USADirect.
In 1981, working alongside Jane Barbe, she began recording messages for the Audichron Company (now known as ETC) announcing time, temperature and weather, and was the voice of the Bell System's Automated Coin Toll System, quoting rates and collecting charges for coin paid calls.
In addition, she continues to be the voice for a significant number of telephone company intercept recordings - messages giving reasons for call failure that start with a special information tone and usually begin with the phrase "We're sorry...".
Through the years, her voice became well known through the phone companies' use of her recordings, and through several AT&T internal customer studies it was determined that customers preferred her voice over any other. As a result, she was selected to become the company's signature sound for the AT&T trademark in 1989. [2]
Advanced Mobile Phone System (AMPS) was an analog mobile phone system standard originally developed by Bell Labs and later modified in a cooperative effort between Bell Labs and Motorola. It was officially introduced in the Americas on October 13, 1983, and was deployed in many other countries too, including Israel in 1986, Australia in 1987, Singapore in 1988, and Pakistan in 1990. It was the primary analog mobile phone system in North America through the 1980s and into the 2000s. As of February 18, 2008, carriers in the United States were no longer required to support AMPS and companies such as AT&T and Verizon Communications have discontinued this service permanently. AMPS was discontinued in Australia in September 2000, in India by October 2004, in Israel by January 2010, and Brazil by 2010.
A phonograph, later called a gramophone, and since the 1940s a record player, or more recently a turntable, is a device for the mechanical and analogue reproduction of recorded sound. The sound vibration waveforms are recorded as corresponding physical deviations of a spiral groove engraved, etched, incised, or impressed into the surface of a rotating cylinder or disc, called a "record". To recreate the sound, the surface is similarly rotated while a playback stylus traces the groove and is therefore vibrated by it, very faintly reproducing the recorded sound. In early acoustic phonographs, the stylus vibrated a diaphragm which produced sound waves which were coupled to the open air through a flaring horn, or directly to the listener's ears through stethoscope-type earphones.
A telephone is a telecommunications device that permits two or more users to conduct a conversation when they are too far apart to be easily heard directly. A telephone converts sound, typically and most efficiently the human voice, into electronic signals that are transmitted via cables and other communication channels to another telephone which reproduces the sound to the receiving user. The term is derived from Greek: τῆλε and φωνή, together meaning distant voice. A common short form of the term is phone, which came into use early in the telephone's history. Nowadays, phones are almost always in the form of smartphones or mobile phones, due to technological convergence.
A Regional Bell Operating Company (RBOC) was a corporate entity created as result of the antitrust lawsuit by the U.S. Department of Justice against the American Telephone and Telegraph Company (AT&T) in 1974 and settled in the Modification of Final Judgment on January 8, 1982.
Caller identification is a telephone service, available in analog and digital telephone systems, including voice over IP (VoIP), that transmits a caller's telephone number to the called party's telephone equipment when the call is being set up. The caller ID service may include the transmission of a name associated with the calling telephone number, in a service called Calling Name Presentation (CNAM). The service was first defined in 1993 in International Telecommunication Union – Telecommunication Standardization Sector (ITU-T) Recommendation Q.731.3.
A payphone is typically a coin-operated public telephone, often located in a telephone booth or in high-traffic public areas. Prepayment is required by inserting coins or telephone tokens, swiping a credit or debit card, or using a telephone card.
Jane Barbe was an American voice actress and singer. She was known as the "Time Lady" for the recordings she made for the Bell System and other phone companies. The ubiquity of her recordings eventually made her a pop-culture figure, and her death drew national attention.
An answering machine, answerphone, or message machine, also known as telephone messaging machine in the UK and some Commonwealth countries, ansaphone or ansafone, or telephone answering device (TAD), is used for answering telephone calls and recording callers' messages.
A voicemail system is a computer-based system that allows people to leave a recorded message when the recipient is unable to answer the phone. The caller is prompted to leave a message and the recipient can retrieve said message at a later time.
Antonio Santi Giuseppe Meucci was an Italian inventor and an associate of Giuseppe Garibaldi, a major political figure in the history of Italy. Meucci is best known for developing a voice-communication apparatus that several sources credit as the first telephone.
Call waiting is a telephone service where a subscriber can accept a second incoming telephone call by placing an in-progress call on hold—and may also switch between calls. With some providers it can be combined with additional features such as conferencing, call forwarding, and caller ID. Call waiting is intended to alleviate the need to have more than one telephone line or number for voice communications.
Music on hold (MOH) is the business practice of playing recorded music to fill the silence that would be heard by telephone callers who have been placed on hold. It is especially common in situations involving customer service.
Verizon New York, Inc., formerly The New York Telephone Company (NYTel), was organized in 1896, taking over the New York City operations of the American Bell Telephone Company.
Audichron Company was a company founded in the 1930s by John Franklin in Doraville, Georgia, to produce the Audichron, a talking clock. By the 1970s, there were thousands of Audichron time-of-day announcers in use all over the world. Audichron had also developed a machine to announce the temperature. During the 1970s and 1980s, Audichron began to manufacture other kinds of equipment besides time and temperature machines.
An intercept message is a telephone recording informing the caller that the call cannot be completed, for any of a number of reasons ranging from local congestion, to disconnection of the destination phone, number dial errors or network trouble along the route.
This history of the telephone chronicles the development of the electrical telephone, and includes a brief overview of its predecessors. The first telephone patent was granted to Alexander Graham Bell in 1869.
Phone sex is a conversation between two or more people by means of the telephone which is sexually explicit and is intended to provoke sexual arousal in one or more participants. As a practice between individuals temporarily separated, it is as old as dial telephones, on which no operator could eavesdrop. In the later 20th century businesses emerged offering, for a fee, sexual conversations with a phone sex worker.
The history of the iPhone development by Apple Inc. spans from the early 2000s to about 2010. The first iPhone was released in 2007. By the end of 2009, iPhone models had been released in all major markets.
Nextel Communications, Inc. was an American wireless service operator that merged with and ceased to exist as a subsidiary of Sprint Corporation, which would later be bought by T-Mobile US and folded into that company. Nextel in Brazil, and formerly in Argentina, Chile, Peru, the Philippines, and Mexico, is part of NII Holdings, a stand-alone, publicly traded company not owned by Sprint Corporation.
A sound trademark, sound logo, or audio logo is a trademark where sound is used to perform the trademark function of uniquely identifying the commercial origin of products or services.