Private message

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Messages sent between users of Facebook on the Facebook Chat platform Facebook chat screenshot (English).png
Messages sent between users of Facebook on the Facebook Chat platform

In computer networking, a private message, personal message, or direct message (abbreviated as PM or DM) refers to a private communication, often text-based, sent or received by a user of a private communication channel on any given platform. Unlike public posts, PMs are only viewable by the participants. Long a function present on IRCs and Internet forums, and the standard means in email, [1] private channels for PMs have also been prevalent features on instant messaging (IM) and on social media networks. It may be either synchronous (e.g. on an IM) or asynchronous (e.g. on an Internet forum).

Contents

Overview

There are two main types of private messages:

Besides serving as a tool to connect privately with friends and family, PMs have gained momentum in the workplace. Working professionals use PMs to reach coworkers in other spaces and increase efficiency during meetings. Although useful, using PMs in the workplace may blur the boundary between work and private lives. [6] [7] [4] [8]

Some common forms of private messaging today include Facebook messaging (sometimes referred to as "inboxing"), Twitter direct messaging, and Instagram direct messaging. These forms of private messaging provide a private space on a usually public site. For instance, most activity on Twitter is public, but Twitter DMs provide a private space for communication between two users. This differs from mediums like email, texting, and Snapchat, where most or all activity is always private. [9] Modern forms of private messaging may include multimedia messages, such as pictures or videos. [10] [11] [12] [13]

History

The development of computers sparked the information revolution, which changed the way people communicate. Peter Drucker published an article centering on the theme that the computer is to the Information Revolution what the railroad was to the Industrial Revolution; railroads unified travel between the east and west coast of the United States, whereas computers unified communication across the entire globe. This revolutionized many different forms of communication, but particularly the personal message.[ citation needed ][ citation needed ]

The first email system able to send mail between people using different host computers was launched via the ARPANET in 1971, and it revolutionized personal messaging by enabling users to send electronic messages to distant recipients. [14] The popularity of email has since skyrocketed, and it continues to be a widely-used means of personal messaging. The advent of the Internet paved the way for communication through platforms and website portals like Yahoo!, and AOL. Instant messaging systems became popular in the late 1990s, and as Internet communication links improved and personal computers became more capable, this functionality was merged into systems that also included voice and video communication, such as Skype (launched in 2003). In 2008, Facebook Chat launched, which evolved into Facebook Messenger in 2011 and allows users to message each other via the Facebook site. Twitter followed suit and introduced direct messages to their site in 2013.[ citation needed ] Today, private messaging is a staple of established social media platforms and more recently-developed applications.

Privacy concerns

In January 2014, Matthew Campbell and Michael Hurley filed a class-action lawsuit against Facebook for breaching the Electronic Communications Privacy Act. They alleged that private messages which contained URLs were being read and used to generate profit, through data mining and user profiling, and that it was misleading for Facebook to refer to the functionality as "private" with the implication that the communication was "free from surveillance". [15]

In 2012, some Facebook users misinterpreted a redesign of the Facebook wall as publicly sharing private messages from 2008–2009. These were found to be public wall posts from those years, made at a time when it was not possible to like or comment on a wall post, making the notes look like private messages. [16]

Related Research Articles

<span class="mw-page-title-main">AIM (software)</span> Instant messaging service

AIM was an instant messaging and presence computer program created by AOL, which used the proprietary OSCAR instant messaging protocol and the TOC protocol to allow registered users to communicate in real time.

<span class="mw-page-title-main">Chat room</span> Any form of synchronous conferencing

The term chat room, or chatroom, is primarily used to describe any form of synchronous conferencing, occasionally even asynchronous conferencing. The term can thus mean any technology, ranging from real-time online chat and online interaction with strangers to fully immersive graphical social environments.

<span class="mw-page-title-main">Instant messaging</span> Form of computer communication over the internet or locally

Instant messaging (IM) technology is a type of synchronous computer-mediated communication involving the immediate (real-time) transmission of messages between two or more parties over the Internet or another computer network. Originally involving simple text message exchanges, modern IM applications and services tend to also feature the exchange of multimedia, emojis, file transfer, VoIP, and video chat capabilities.

The landscape for instant messaging involves cross-platform instant messaging clients that can handle one or multiple protocols. Clients that use the same protocol can typically federate and talk to one another. The following table compares general and technical information for cross-platform instant messaging clients in active development, each of which have their own article that provide further information.

Internet privacy involves the right or mandate of personal privacy concerning the storage, re-purposing, provision to third parties, and display of information pertaining to oneself via the Internet. Internet privacy is a subset of data privacy. Privacy concerns have been articulated from the beginnings of large-scale computer sharing and especially relate to mass surveillance.

An Internet bot, web robot, robot or simply bot, is a software application that runs automated tasks (scripts) on the Internet, usually with the intent to imitate human activity, such as messaging, on a large scale. An Internet bot plays the client role in a client–server model whereas the server role is usually played by web servers. Internet bots are able to perform simple and repetitive tasks much faster than a person could ever do. The most extensive use of bots is for web crawling, in which an automated script fetches, analyzes and files information from web servers. More than half of all web traffic is generated by bots.

<span class="mw-page-title-main">Social media</span> Virtual online communities

Social media are interactive technologies that facilitate the creation, sharing and aggregation of content amongst virtual communities and networks. Common features include:

<span class="mw-page-title-main">Facebook</span> Social-networking service owned by Meta Platforms

Facebook is a social media and social networking service owned by American technology conglomerate Meta. Created in 2004 by Mark Zuckerberg with four other Harvard College students and roommates Eduardo Saverin, Andrew McCollum, Dustin Moskovitz, and Chris Hughes, its name derives from the face book directories often given to American university students. Membership was initially limited to Harvard students, gradually expanding to other North American universities. Since 2006, Facebook allows everyone to register from 13 years old, except in the case of a handful of nations, where the age limit is 14 years. As of December 2022, Facebook claimed almost 3 billion monthly active users. As of October 2023, Facebook ranked as the third-most-visited website in the world, with 22.56% of its traffic coming from the United States. It was the most downloaded mobile app of the 2010s.

Microblogging is a form of blogging using short posts without titles known as microposts. Microblogs "allow users to exchange small elements of content such as short sentences, individual images, or video links", which may be the major reason for their popularity. Some popular social networks such as X (Twitter), Threads, Tumblr, Mastodon and Instagram can be viewed as collections of microblogs.

Social network advertising, also known as social media targeting, is a group of terms used to describe forms of online advertising and digital marketing that focus on social networking services. A significant aspect of this type of advertising is that advertisers can take advantage of users' demographic information, psychographics, and other data points to target their ads.

<span class="mw-page-title-main">Social media marketing</span> Promotion of products or services on social media

Social media marketing is the use of social media platforms and websites to promote a product or service. Although the terms e-marketing and digital marketing are still dominant in academia, social media marketing is becoming more popular for both practitioners and researchers.

Etiquette in technology, colloquially referred to as netiquette, is a term used to refer to the unofficial code of policies that encourage good behavior on the Internet which is used to regulate respect and polite behavior on social media platforms, online chatting sites, web forums, and other online engagement websites. The rules of etiquette that apply when communicating over the Internet are different from these applied when communicating in person or by audio or video call. It is a social code that is used in all places where one can interact with other human beings via the Internet, including text messaging, email, online games, Internet forums, chat rooms, and many more. Although social etiquette in real life is ingrained into our social life, netiquette is a fairly recent concept.

<span class="mw-page-title-main">Instagram</span> Social media platform owned by Meta Platforms

Instagram is a photo and video sharing social networking service owned by Meta Platforms. It allows users to upload media that can be edited with filters, be organized by hashtags, and be associated with a location via geographical tagging. Posts can be shared publicly or with preapproved followers. Users can browse other users' content by tags and locations, view trending content, like photos, and follow other users to add their content to a personal feed. A Meta-operated image-centric social media platform, it is available on iOS, Android, Windows 10, and the web. Users can take photos and edit them using built-in filters and other tools, then share them on other social media platforms like Facebook. It supports 32 languages including English, Spanish, French, Korean, and Japanese.

Since the arrival of early social networking sites in the early 2000s, online social networking platforms have expanded exponentially, with the biggest names in social media in the mid-2010s being Facebook, Instagram, Twitter and Snapchat. The massive influx of personal information that has become available online and stored in the cloud has put user privacy at the forefront of discussion regarding the database's ability to safely store such personal information. The extent to which users and social media platform administrators can access user profiles has become a new topic of ethical consideration, and the legality, awareness, and boundaries of subsequent privacy violations are critical concerns in advance of the technological age.

<span class="mw-page-title-main">Messenger (software)</span> American instant messaging app

Messenger, also known as Facebook Messenger, is an American proprietary instant messaging service developed by Meta Platforms. Originally developed as Facebook Chat in 2008, the client application of Messenger is currently available on iOS and Android mobile platforms, Windows and macOS desktop platforms, through the Messenger.com web application, and on the standalone Facebook Portal hardware.

Wickr is an American software company based in New York City, known for its instant messenger application with the same name. The Wickr instant messaging apps allow users to exchange end-to-end encrypted and content-expiring messages, and are designed for iOS, Android, Mac, Windows, and Linux operating systems. Wickr was acquired by Amazon Web Services (AWS) mid-2021. They discontinued the free version of the app in December 2023.

Meta Platforms Inc., or Meta for short, has faced a number of privacy concerns. These stem partly from the company's revenue model that involves selling information collected about its users for many things including advertisement targeting. Meta Platforms Inc. has also been a part of many data breaches that have occurred within the company. These issues and others are further described including user data concerns, vulnerabilities in the company's platform, investigations by pressure groups and government agencies, and even issues with students. In addition, employers and other organizations/individuals have been known to use Meta Platforms Inc. for their own purposes. As a result, individuals’ identities and private information have sometimes been compromised without their permission. In response to these growing privacy concerns, some pressure groups and government agencies have increasingly asserted the users’ right to privacy and to be able to control their personal data.

Comparison of user features of messaging platforms refers to a comparison of all the various user features of various electronic instant messaging platforms. This includes a wide variety of resources; it includes standalone apps, platforms within websites, computer software, and various internal functions available on specific devices, such as iMessage for iPhones.

<span class="mw-page-title-main">Story (social media)</span> Function in social networking and instant messaging services

In social media, a story is a function in which the user tells a narrative or provides status messages and information in the form of short, time-limited clips in an automatically running sequence.

References

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