A frequently asked questions (FAQ) list is often used in articles, websites, email lists, and online forums where common questions tend to recur, for example through posts or queries by new users related to common knowledge gaps. The purpose of a FAQ is generally to provide information on frequent questions or concerns; however, the format is a useful means of organizing information, and text consisting of questions and their answers may thus be called a FAQ regardless of whether the questions are actually frequently asked.
Google Search, is a search engine provided by Google. Handling over 3.5 billion searches per day, it has a 92% share of the global search engine market. It is also the most-visited website in the world.
A chatbot or chatterbot is a software application used to conduct an on-line chat conversation via text or text-to-speech, in lieu of providing direct contact with a live human agent. Designed to convincingly simulate the way a human would behave as a conversational partner, chatbot systems typically require continuous tuning and testing, and many in production remain unable to adequately converse, while none of them can pass the standard Turing test. The term "ChatterBot" was originally coined by Michael Mauldin in 1994 to describe these conversational programs.
Ask.com is a question answering–focused e-business founded in 1996 by Garrett Gruener and David Warthen in Berkeley, California.
Akamai Technologies, Inc. is an American content delivery network (CDN), cybersecurity, and cloud service company, providing web and Internet security services. Akamai's Intelligent Edge Platform is one of the world's largest distributed computing platforms. The company operates a network of servers around the world and rents out capacity on these servers to customers who want their websites to work faster by distributing content from locations near the user. When a user navigates to the URL of an Akamai customer, their browser is directed by Akamai's domain name system to a proximal edge server that can serve the requested content. Akamai's mapping system assigns each user to a proximal edge server using sophisticated algorithms such as stable matching and consistent hashing, enabling more reliable and faster web downloads. Further, Akamai implements DDoS mitigation and other security services in its edge server platform.
Answers.com, formerly known as WikiAnswers, is an Internet-based knowledge exchange. The Answers.com domain name was purchased by entrepreneurs Bill Gross and Henrik Jones at idealab in 1996. The domain name was acquired by NetShepard and subsequently sold to GuruNet and then AFCV Holdings. The website is now the primary product of the Answers Corporation. It has tens of millions of user-generated questions and answers, and provides a website where registered users can interact with one another.
Yahoo! Search is an Internet search service provided by the American website Yahoo!. Since 2009, it uses Microsoft's Bing search engine to display web search results.
Baidu, Inc. is a Chinese multinational technology company specializing in Internet-related services and products and artificial intelligence (AI), headquartered in Beijing's Haidian District. It is one of the largest AI and Internet companies in the world. The holding company of the group is incorporated in the Cayman Islands. Baidu was incorporated in January 2000 by Robin Li and Eric Xu. The Baidu search engine is currently the sixth largest website in the Alexa Internet rankings. Baidu has origins in RankDex, an earlier search engine developed by Robin Li in 1996, before he founded Baidu in 2000.
The Text REtrieval Conference (TREC) is an ongoing series of workshops focusing on a list of different information retrieval (IR) research areas, or tracks. It is co-sponsored by the National Institute of Standards and Technology (NIST) and the Intelligence Advanced Research Projects Activity, and began in 1992 as part of the TIPSTER Text program. Its purpose is to support and encourage research within the information retrieval community by providing the infrastructure necessary for large-scale evaluation of text retrieval methodologies and to increase the speed of lab-to-product transfer of technology.
Oracle RightNow is a customer relationship management (CRM) software service for enterprise organizations. It was originally developed by RightNow Technologies, Inc., which was acquired by Oracle Corporation in 2011 in a $1.8 billion deal.
Q&A was a database and word processing software program for IBM PC-compatible computers published by Symantec and partners from 1985 to 1998. It was written by a team headed by Symantec founder Dr. Gary Hendrix, Denis Coleman, and Gordon Eubanks.
Glitch is a software company specializing in project management tools. Its products include project management and content management, and code review tools.
BRS/Search is a full-text database and information retrieval system. BRS/Search uses a fully inverted indexing system to store, locate, and retrieve unstructured data. It was the search engine that in 1977 powered Bibliographic Retrieval Services (BRS) commercial operations with 20 databases ; it has changed ownership several times during its development and is currently sold as Livelink ECM Discovery Server by Open Text Corporation.
Natural-language user interface is a type of computer human interface where linguistic phenomena such as verbs, phrases and clauses act as UI controls for creating, selecting and modifying data in software applications.
WolframAlpha is a computational knowledge engine and answer engine developed by Wolfram Research. It answers factual queries directly by computing the answer from externally sourced data.
Stack Exchange is a network of question-and-answer (Q&A) websites on topics in diverse fields, each site covering a specific topic, where questions, answers, and users are subject to a reputation award process. The reputation system allows the sites to be self-moderating. As of August 2019, the three most actively-viewed sites in the network are Stack Overflow, Super User, and Ask Ubuntu.
Yandex Search (Яндекс) is a search engine. It is owned by Yandex, based in Russia. In January 2015, Yandex Search generated 51.2% of all of the search traffic in Russia according to LiveInternet.
Brainly is a Polish education technology company based in Kraków, Poland, with headquarters in New York City. It provides a peer-to-peer learning platform for students, parents, and teachers to ask and answer homework questions. The platform has elements of gamification in the form of motivational points and ranks. It encourages users to engage in the online community by answering other users’ questions. As of November 2020, Brainly reported having 350 million monthly users, making it the world's most popular education app.
A conversational user interface (CUI) is a user interface for computers that emulates a conversation with a real human. Historically, computers have relied on text-based user interfaces and graphical user interfaces (GUIs) to translate the user's desired action into commands the computer understands. While an effective mechanism of completing computing actions, there is a learning curve for the user associated with GUI. Instead, CUIs provide opportunity for the user to communicate with the computer in their natural language rather than in a syntax specific commands.
Alation Inc. is credited with creating the data catalog product category.
