Customer relationship management (CRM) is a process in which a business or another organization administers its interactions with customers, typically using data analysis to study large amounts of information.
A content management system (CMS) is computer software used to manage the creation and modification of digital content . A CMS is typically used for enterprise content management (ECM) and web content management (WCM). ECM typically supports multiple users in a collaborative environment, by integrating document management, digital asset management, and record retention. Alternatively, WCM is the collaborative authoring for websites and may include text and embed graphics, photos, video, audio, maps, and program code that display content and interact with the user. ECM typically includes a WCM function.
Teradata Corporation is an American software company that provides cloud database and analytics-related software, products, and services. The company was formed in 1979 in Brentwood, California, as a collaboration between researchers at Caltech and Citibank's advanced technology group.
Quantum Corporation is a data storage, management, and protection company that provides technology to store, manage, archive, and protect video and unstructured data throughout the data life cycle. Their products are used by enterprises, media and entertainment companies, government agencies, big data companies, and life science organizations. Quantum is headquartered in San Jose, California and has offices around the world, supporting customers globally in addition to working with a network of distributors, VARs, DMRs, OEMs and other suppliers.
OpenText Corporation is a Canadian Information company that develops and sells enterprise information management (EIM) software.
An enterprise portal, also known as an enterprise information portal (EIP), is a framework for integrating information, people and processes across organizational boundaries in a manner similar to the more general web portals. Enterprise portals provide a secure unified access point, often in the form of a web-based user interface, and are designed to aggregate and personalize information through application-specific portlets.
An integrated workplace management system (IWMS) is an ultimate software platform for organizational uses of workplace resources, including the management of real estate portfolio, infrastructure and facilities assets of a company. IWMS solutions are commonly packaged as an integrated suite or as individual modules that can be scaled over time. They are used by corporate occupiers, real estate services firms, facilities services providers, landlords and managing agents. Traditionally focused on supporting real estate and facilities professionals, IWMS solutions are becoming more employee-oriented, expanding their focus to include all building occupants and visitors.
TechTarget, Inc. is an American company which offers data-driven marketing services to business-to-business technology vendors.
Nuxeo is a software company making an open source content management system.
Kaltura, Inc. is a New York-based software company founded in 2006. It operates in several major markets: webinars and virtual events, enterprise video content management and online video platform (OVP), educational technology, and Cloud TV software, and offers products such as video portal, LMS and CMS extension, virtual event and webinar platform, and TV streaming app.
Workfront, Inc., was a Lehi, Utah-based software company that developed web-based work management and project management software that features enterprise work management, issue tracking, document management, time tracking and portfolio management. The company was founded in 2001 by Scott Johnson. Workfront has 1000 employees and approximately 4,000 customers with offices in the United States and EMEA.
Sitecore is a customer experience management company that provides web content management, and multichannel marketing automation software. The company was founded in 2001 in Denmark.
SDL plc was a multinational professional services company headquartered in Maidenhead, United Kingdom. SDL specialized in language translation software and services. It was listed on the London Stock Exchange until it was acquired by RWS Group in November 2020.
Hitachi Data Systems (HDS) was a provider of modular mid-range and high-end computer data storage systems, software, and services. Its operations are now a part of Hitachi Vantara.
HubSpot, Inc. is an American developer and marketer of software products for inbound marketing, sales, and customer service. HubSpot was founded by Brian Halligan and Dharmesh Shah in 2006.
Brainware was an American software company that marketed Automatic identification and data capture and data extraction products. The company was acquired by Hyland Software in 2017. Brainware originally spun out of Dulles, Virginia-based SER Solutions Inc. in February 2006 when SER was acquired by The Gores Group LLC. From February 2006 to March 2012, Brainware's majority owner was San Francisco-based private equity firm Vista Equity Partners.
Cloud collaboration is a method of sharing and co-authoring computer files via cloud computing, whereby documents are uploaded to a central "cloud" for storage, where they can then be accessed by other users. Cloud collaboration technologies allow users to upload, comment and collaborate on documents and even amend the document itself, evolving the document. Businesses in the last few years have increasingly been switching to use of cloud collaboration.
Capterra, Inc. is a free online marketplace vendor serving as an intermediary between buyers and technology vendors within the software industry. The company assists consumers with selecting software for their needs with user reviews and research.
Episerver is a software company offering web content management (WCM), digital commerce, and digital marketing, through the Episerver Digital Experience Platform Cloud Service. In January 2021, Episerver announced that they were rebranding as Optimizely, a company they acquired in October, 2020.
The Trade Desk, Inc. is an American multinational technology company that specializes in real-time programmatic marketing automation technologies, products, and services, designed to personalize digital content delivery to users.
