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IP SLA (Internet Protocol Service Level Agreement) is an active computer network measurement technology that was initially developed by Cisco Systems. IP SLA was previously known as Service Assurance Agent (SAA) or Response Time Reporter (RTR). IP SLA is used to track network performance like latency, ping response, and jitter, it also helps to provide service quality.
Routers and switches enabled with IP SLA perform periodic network tests or measurements such as
The exact number and types of available measurements depends on the IOS version. IP SLA is very widely used in service provider networks to generate time-based performance data. It is also used together with Simple Network Management Protocol (SNMP) and NetFlow, which generate volume-based data.
The Internet Control Message Protocol (ICMP) is a supporting protocol in the Internet protocol suite. It is used by network devices, including routers, to send error messages and operational information indicating success or failure when communicating with another IP address. For example, an error is indicated when a requested service is not available or that a host or router could not be reached. ICMP differs from transport protocols such as TCP and UDP in that it is not typically used to exchange data between systems, nor is it regularly employed by end-user network applications.
Quality of service (QoS) is the description or measurement of the overall performance of a service, such as a telephony or computer network, or a cloud computing service, particularly the performance seen by the users of the network. To quantitatively measure quality of service, several related aspects of the network service are often considered, such as packet loss, bit rate, throughput, transmission delay, availability, jitter, etc.
In computing, traceroute and tracert are computer network diagnostic commands for displaying possible routes (paths) and measuring transit delays of packets across an Internet Protocol (IP) network. The history of the route is recorded as the round-trip times of the packets received from each successive host in the route (path); the sum of the mean times in each hop is a measure of the total time spent to establish the connection. Traceroute proceeds unless all sent packets are lost more than twice; then the connection is lost and the route cannot be evaluated. Ping, on the other hand, only computes the final round-trip times from the destination point.
In computer networking, the User Datagram Protocol (UDP) is one of the core communication protocols of the Internet protocol suite used to send messages to other hosts on an Internet Protocol (IP) network. Within an IP network, UDP does not require prior communication to set up communication channels or data paths.
Simple Network Management Protocol (SNMP) is an Internet Standard protocol for collecting and organizing information about managed devices on IP networks and for modifying that information to change device behavior. Devices that typically support SNMP include cable modems, routers, switches, servers, workstations, printers, and more.
Voice over Internet Protocol (VoIP), also called IP telephony, is a method and group of technologies for voice calls for the delivery of voice communication sessions over Internet Protocol (IP) networks, such as the Internet.
A virtual private network (VPN) is a mechanism for creating a secure connection between a computing device and a computer network, or between two networks, using an insecure communication medium such as the public Internet.
The Internetworking Operating System (IOS) is a family of proprietary network operating systems used on several router and network switch models manufactured by Cisco Systems. The system is a package of routing, switching, internetworking, and telecommunications functions integrated into a multitasking operating system. Although the IOS code base includes a cooperative multitasking kernel, most IOS features have been ported to other kernels, such as Linux and QNX, for use in Cisco products.
A multilayer switch (MLS) is a computer networking device that switches on OSI layer 2 like an ordinary network switch and provides extra functions on higher OSI layers. The MLS was invented by engineers at Digital Equipment Corporation.
Cisco Discovery Protocol (CDP) is a proprietary data link layer protocol developed by Cisco Systems in 1994 by Keith McCloghrie and Dino Farinacci. It is used to share information about other directly connected Cisco equipment, such as the operating system version and IP address. CDP can also be used for On-Demand Routing, which is a method of including routing information in CDP announcements so that dynamic routing protocols do not need to be used in simple networks.
NetFlow is a feature that was introduced on Cisco routers around 1996 that provides the ability to collect IP network traffic as it enters or exits an interface. By analyzing the data provided by NetFlow, a network administrator can determine things such as the source and destination of traffic, class of service, and the causes of congestion. A typical flow monitoring setup consists of three main components:
Catalyst is the brand for a variety of network switches, wireless controllers, and wireless access points sold by Cisco Systems. While commonly associated with Ethernet switches, a number of different types of network interfaces have been available throughout the history of the brand. Cisco acquired several different companies and rebranded their products as different versions of the Catalyst product line. The original Catalyst 5000 and 6000 series were based on technology acquired from Crescendo Communications. The 1700, 1900, and 2800 series Catalysts came from Grand Junction Networks, and the Catalyst 3000 series came from Kalpana in 1994.
Data-Link Switching (DLSw) is a tunneling protocol designed to tunnel unroutable, non-IP based protocols such as IBM Systems Network Architecture (SNA) and NBF over an IP network.
Foundation Fieldbus H1 is one of the FOUNDATION fieldbus protocol versions. Foundation H1 (31.25 kbit/s) is a bi-directional communications protocol used for communications among field devices and to the control system. It utilizes either twisted pair, or fiber media to communicate between multiple nodes (devices) and the controller. The controller requires only one communication point to communicate with up to 32 nodes, this is a significant improvement over the standard 4–20 mA communication method which requires a separate connection point for each communication device on the controller system.
MIMIC Simulator is a product suite from Gambit Communications consisting of simulation software in the network and systems management space.
Web Cache Communication Protocol (WCCP) is a Cisco-developed content-routing protocol that provides a mechanism to redirect traffic flows in real-time. It has built-in load balancing, scaling, fault tolerance, and service-assurance (failsafe) mechanisms. Cisco IOS Release 12.1 and later releases allow the use of either Version 1 (WCCPv1) or Version 2 (WCCPv2) of the protocol.
The program ttcp is a utility for measuring network throughput, popular on Unix systems. It measures the network throughput between two systems using the TCP or optionally UDP protocols. It was written by Mike Muuss and Terry Slattery at BRL sometime before December 1984, to compare the performance of TCP stacks by the Computer Systems Research Group (CSRG) of the University of California, Berkeley and Bolt, Beranek and Newman (BBN) to help DARPA decide which version to place in 4.3BSD.
ITU-T Y.156sam Ethernet Service Activation Test Methodology is a draft recommendation under study by the ITU-T describing a new testing methodology adapted to the multiservice reality of packet-based networks.
ITU-T Y.1564 is an Ethernet service activation test methodology, which is the new ITU-T standard for turning up, installing and troubleshooting Ethernet-based services. It is the only standard test methodology that allows for complete validation of Ethernet service-level agreements (SLAs) in a single test.
Cisco Embedded Event Manager (EEM) is a feature included in Cisco's IOS operating system that allow programmability and automation capabilities inside the device. EEM allows the behavior of a Cisco device to adapt to specific user requirements by allowing scripting, thresholding, proactive actions, data collection and event management inside the Cisco device itself. Using EEM, problems can be identified and resolved automatically in advance by setting event triggers to watch for specific types of situations or thresholds, or run a set of actions periodically.