Servpro

Last updated
Servpro Industries, LLC
Company type Private, Franchise
Industry Service
Founded1967
FounderTed and Doris Isaacson
Headquarters,
USA
Number of locations
2,200+
Key people
Brett Ponton, CEO
John Sooker, President & COO
Todd Lindsey, CFO
Matt Preston, VP & Chief Legal Officer
Brian Voss, CFOO & VP
Maribeth Bearfield, CHRO & VP
Joy Wald, CIO
Rob Rajkowski, CMO
Number of employees
450 (Corporate), 2,200+ Franchises
Website servpro.com

Servpro is a franchisor of fire and water cleanup and restoration franchises in the United States and Canada. [1] The franchise system provides localized services as well as large-scale disaster recovery. [2] It is headquartered in Gallatin, Tennessee.

Contents

History

Ted and Doris Isaacson launched Servpro Industries in 1967 as a painting business in Sacramento, California. [3] With a background in cleaning and restoration, they transformed the company into a franchisor of cleanup and restoration specialists. After selling its first franchise in 1969, Servpro continued to grow, acquiring the Bristol-Myers Domesticare Division and its 175 franchises in 1979, and developing a highly regarded national franchise. [4] [5] [6]

Servpro relocated its corporate headquarters from Sacramento to Gallatin, Tennessee in 1988. [7] At the time of the relocation, Servpro consisted of 647 franchises. The company sold its 1,000th franchise in 2000.

To accommodate their growth, the Servpro headquarters moved to a facility of 140,000 square feet (13,000 m2) in 2005, which was expanded to 200,000 square feet (19,000 m2) in 2014. The Tennessean has listed Servpro as one of Tennessee's top workplaces eight times since 2015, including 2024. [8]

Servpro consists of 2.250 franchises in the United States and Canada (as of 2024). [9]

In March 2019, The Blackstone Group acquired a majority stake in Servpro Industries, LLC, [10] [11] for an amount reportedly exceeding US$1 billion according to the Wall Street Journal. [12] The Isaacson family reinvested and maintains minority ownership. Brett Ponton is the Chief Executive Officer of SERVPRO. John Sooker is President and Chief Operating Officer. Matt Preston is Chief Legal Officer & VP. Joy Wald is Chief Information Officer. Todd Lindsey is Chief Financial Officer. Brian Voss is Chief Franchise Operating Officer, VP. Maribeth Bearfield is Chief Human Relations Officer & VP, and Rob Rajkowsik has joined the team as Chief Marketing Officer.

Services

Servpro provides residential and commercial water, fire, mold cleanup, and restoration services. Specialty services are provided by many franchises, such as biohazard cleanup, document restoration, electronics restoration, dry cleaning, and construction.

Large-scale disaster recovery

Despite the franchise structure of numerous relatively small entities, Servpro has the capacity and organizational competence to respond to large-scale disasters, including major corporate and government contracts after Hurricane Katrina in 2005 [13] and Hurricane Ike in 2008. [14] [5] Servpro was contracted for drainage and restoration by government, commercial entities and numerous households after the 2010 Tennessee floods. [15] Similarly, Servpro was involved in restoration and reconstruction after Hurricane Sandy in 2012. [16] [17]

See also

Related Research Articles

<span class="mw-page-title-main">Hilton Worldwide</span> American multinational hospitality company

Hilton Worldwide Holdings Inc. is an American multinational hospitality company that manages and franchises a broad portfolio of hotels, resorts, and timeshare properties. Founded by Conrad Hilton in May 1919, the company is now led by Christopher J. Nassetta. Hilton is headquartered in Tysons, Virginia, United States.

<span class="mw-page-title-main">Saginaw, Michigan</span> City in Michigan, United States

Saginaw is a city in and the seat of Saginaw County, Michigan, United States. The city proper had a population of 44,202 at the 2020 census. Located along the Saginaw River, Saginaw is adjacent to Saginaw Charter Township and considered part of Greater Tri-Cities region of Central Michigan. The Saginaw metropolitan area had a population of 190,124 in 2020. The city is also the largest municipality in the Greater Tri-Cities, with a combined population of 377,474 in the combined statistical area in 2020.

<span class="mw-page-title-main">Blackstone Inc.</span> American alternative investment company

Blackstone Inc. is an American alternative investment management company based in New York City. Blackstone's private equity business has been one of the largest investors in leveraged buyouts in the last three decades, while its real estate business has actively acquired commercial real estate across the globe. Blackstone is also active in credit, infrastructure, hedge funds, secondaries, growth equity, and insurance solutions. As of May 2024, Blackstone has more than US$1 trillion in total assets under management, making it the largest alternative investment firm globally.

<span class="mw-page-title-main">CKE Restaurants</span> American restaurant company

CKE Restaurants Holdings, Inc. is an American fast food corporation and is the parent organization for the Carl's Jr., Hardee's, Green Burrito, and Red Burrito brands. CKE Restaurants is headquartered in Franklin, Tennessee.

MLive Media Group, originally known as Booth Newspapers, or Booth Michigan, is a media group that produces newspapers in the state of Michigan. Founded by George Gough Booth with his two brothers, Booth Newspapers was sold to Advance Publications, a Samuel I. Newhouse property, in 1976.

<span class="mw-page-title-main">Jacobs Solutions</span> American engineering company

Jacobs Solutions Inc. is an American international technical professional services firm. The company provides engineering, technical, professional and construction services, as well as scientific and specialty consulting for a broad range of clients globally, including companies, organizations, and government agencies. Jacobs has consistently ranked No. 1 on both Engineering News-Record (ENR)'s 2018, 2019, 2020, 2021, 2022 and 2023 Top 500 Design Firms and Trenchless Technology’s 2018, 2019, 2020 and 2021 Top 50 Trenchless Engineering Firms. Its worldwide annual revenue reached over $14 billion in the 2021 fiscal year, and earnings rose to $477 million.

ServiceMaster Brands is an American privately held company owned by Roark Capital Group that provides residential and commercial services. Its headquarters are located in Atlanta, Georgia, after moving there in 2020 from Memphis, Tennessee.

Baymont by Wyndham, formerly branded as Baymont Inn & Suites, is a hotel franchise owned by Wyndham Hotels & Resorts and based in the United States. As of December 31, 2023, it has 546 properties with 41,357 rooms.

AshBritt Environmental, commonly referred to as AshBritt or AshBritt, Inc., is located in Deerfield Beach, Florida and is a company specializing in disaster relief operations.

<span class="mw-page-title-main">Chem-Dry</span>

Chem-Dry is an American carpet cleaning and upholstery cleaning franchise chain with main offices in Logan, Utah and Nashville, Tennessee.

<span class="mw-page-title-main">Saginaw Sting</span> American indoor football team

The Saginaw Sting was a professional Indoor Football team based in Saginaw, Michigan. The team was most recently a member of American Indoor Football (AIF). They began play in 2008 as an expansion team in the Continental Indoor Football League and then moved to the Indoor Football League for the 2009 season. They suspended operations for the 2010 season before becoming an inaugural member of the Ultimate Indoor Football League. The following season they were suspended by the UIFL and re-joined the CIFL under new ownership. The team has since moved to the AIF. The owners of the Sting were Stuart Schweigert, Rob Licht and Jim O'Brien. The Sting played their home games at The Dow Event Center in Saginaw, Michigan.

<span class="mw-page-title-main">Shiawassee River Heritage Water Trail</span>

The Shiawassee River Heritage Water Trail started as a 7 miles (11 km) water trail in the Shiawassee River, within Genesee County and Oakland County, Metro Detroit, southeastern Michigan. It now reaches 85.5 miles (137.6 km) from Holly to Chesaning in Saginaw County.

<span class="mw-page-title-main">Happy's Pizza</span> American chain restaurant

Happy's Pizza is an American regional chain of restaurants, serving pizza, ribs, chicken, seafood, sandwiches, pasta and salad.

<span class="mw-page-title-main">Huntington Hammer</span> US professional indoor football team

The Huntington Hammer were a professional indoor football team that began play as a charter member of the Ultimate Indoor Football League (UIFL) for its inaugural 2011 season. The Hammer were based in Huntington, West Virginia, with home games played at the Big Sandy Superstore Arena.

BELFOR is a multinational corporation that provides recovery and restoration services for structures damaged as a result of fires, floods, and other natural disasters.

<span class="mw-page-title-main">Steve Guengerich</span> American entrepreneur and academic

Steve Guengerich is an entrepreneur, educator, and author of several books and numerous articles on information technology.

<span class="mw-page-title-main">Disaster Kleenup International</span>

DKI is the largest organization in North America that contracts for disaster restoration. In June 2013, its annual revenue was $1.7 billion. The organization began franchising in 1994. The organization operates a network that supports its member companies, which operate as independent contractors.

Everbridge, Inc. is an American enterprise software company that offers applications which provide information about critical events to help with personal safety and business continuity. Formerly known as 3n Global and the National Notification Network, Everbridge began operations in 2002. In an emergency, Everbridge sends messages via telephone, text message and email, but stop once they know that a person has read a message. An app allows emergency managers to track geotagged tweets that contain specific hashtags and use this information to respond to incidents as they occur.

<span class="mw-page-title-main">All Hands and Hearts</span> Nonprofit organization

All Hands and Hearts (AHAH) is a U.S. 501(c)(3) nonprofit organization. The organization's current structure formed in late 2017, when two existing nonprofits, All Hands Volunteers and Happy Hearts Fund merged to become All Hands and Hearts. All Hands Volunteers was founded in September 2005 by philanthropist and businessman David Campbell to provide relief to residents in areas affected by natural disasters worldwide. Happy Hearts Fund, founded by philanthropist and supermodel, Petra Němcová, sought a similar goal, to help communities recover after a disaster event. All Hands and Hearts is based in Mattapoisett, Massachusetts.

References

  1. Bassler, Erin (30 October 2016). "Damage restoration companies there for your worst day". telegram.com. GateHouse Media, LLC. Retrieved 7 January 2017.
  2. Chung, Heidi (29 October 2015). "El Nino: Some companies to benefit while others get hit". CNBC.com. CNBC LLC. Retrieved 7 January 2017.
  3. "Ted Allen Isaacson - obit". The Wilson Post. 24 January 2017. Retrieved 26 January 2017.
  4. "Entrepreneur 2016 Franchise 500®". Entrepreneur.com. Entrepreneur Media, Inc. 18 August 2016.
  5. 1 2 "10 great franchise bets". cnnmoney.com. Cable News Network. 16 June 2011. Retrieved 7 January 2017.
  6. "Forbes: Top 20 Franchises for the Buck". Forbes . Archived from the original on February 11, 2012.
  7. Morris, Joe (27 June 2008). "ServPro Industries, Inc" (PDF). Nashville Business Journal. Retrieved 7 January 2017.
  8. "Governor Haslam, Commissioner Boyd Announce Servpro To Expand Current Operations In Sumner County". tn.gov. State of Tennessee Department of Economic and Community Development. 5 August 2015. Retrieved 7 January 2017.
  9. McCready, Brian (30 December 2016). "Tenant for Former Connecticut Food Bank Location in East Haven Announced". East Haven Patch. Patch Media. Retrieved 7 January 2017.
  10. "Servpro sold to private-equity group". www.bizjournals.com. Retrieved 2020-01-20.
  11. "Blackstone to acquire majority stake in restoration service franchisor Servpro". www.spglobal.com. Retrieved 2020-01-20.
  12. Gottfried, Jaewon Kang and Miriam. "Blackstone Nears Deal to Acquire Servpro Industries". WSJ. Retrieved 2020-01-20.
  13. Wells, Ken (30 September 2005). "French Quarter Features Little to Eat, but Plenty to Smell". wsj.com. The Wall Street Journal. Retrieved 7 January 2017.
  14. McDougall, Christopher (1 November 2005). "Disaster Cowboys". Inc. Inc. Retrieved 7 January 2017.
  15. Burden, Melissa (6 June 2010). "SERVPRO franchisees in Genesee, Saginaw counties help clean up properties in downtown Nashville, Tennessee damaged in May flood". Flint Journal. MLive Media Group. Retrieved 7 January 2017.
  16. Lynch-Morin, Kathryn (12 November 2012). "Saginaw Servpro team helping with Sandy cleanup in New Jersey". MLive. MLive Media Group. Retrieved 7 January 2017.
  17. Bates, Todd (9 September 2013). "Sandy left N.J. shore with massive mold problem". usatoday.com. USA Today. Retrieved 7 January 2017.