Touch-Tone Terrorists is a series of CDs featuring prank phone calls, released from 1998 to 2015.
The Touch-Tone Terrorists are actually one man, Pete Dzoghi, [1] who also goes by the name RePete. He purchased a series of 1-800 numbers, including ones that were one digit different from actual customer service numbers for companies such as (apparently) UPS, an oil change business, an auto insurance "claims support line", a psychic hotline, a pen manufacturer, a bank, a department store, a phone company, and others. [2] Using a Gentner SPH-3A telephone hybrid and a Yamaha SPX-90 electronic pitch transposer to alter his voice over the phone, he would take incoming calls from people who had misdialed the number and were under the assumption that they had dialed the right number. He created a series of ridiculous exaggerated characters, all of which were voiced by him. [2]
Several Touch-Tone Terrorists calls were featured on Crank Yankers on Comedy Central and MTV2, most notably the Yankerville Parcel Service calls.
At one point UPS tried to stop the sale of the Touch-Tone Terrorists CDs through a series of letters demanding, among other things, that all inventory of Infestation Records' CDs be "delivered" to UPS lawyers "for destruction", because UPS believed that many of the TTT calls involved customers who thought they were speaking to UPS customer service representatives. [2] Infestation Records refused to comply on the basis that the CDs are a protected parody and the calls were recorded legally. [2] RePete consulted with several attorneys regarding various legal issues to make sure that what he was doing was within legal grounds. All subjects give their permission to have their voices on the CDs, and were "paid well." [2]
Pete Dzoghi was also a frequent guest on Howard Stern's radio show, once in person, but usually called upon to crank call Howard Stern staff and Wack Pack members, such as Crazy Alice and High Pitch Eric. When Howard Stern first began airing Touch-Tone Terrorists, the album A Permanent Lapse of Reason peaked as high as No. 5 on Amazon.com's hot 100 albums. [3]
RePete says he has retired from recording prank calls, as he claims the process of recording and releasing the calls as well as dealing with illegal file sharing of his tracks require over two years of full-time work. When the fifth album, Customer Care Creeps, was released, RePete also recorded an alternative, staged version of the calls in which he himself voiced the caller's voices. Many people thought these fake calls were the actual album, but RePete stated that the staged calls were not the real album but rather those that were propagated on illegal P2P file-sharing networks. RePete also says on his website that he can no longer legally record the calls that he used to record due to changes in the law in his home state of California. [4]
An automatic number announcement circuit (ANAC) is a component of a central office of a telephone company that provides a service to installation and service technicians to determine the telephone number of a telephone line. The facility has a telephone number that may be called to listen to an automatic announcement that includes the caller's telephone number. The ANAC facility is useful primarily during the installation of landline telephones to quickly identify one of multiple wire pairs in a bundle or at a termination point.
Phreaking is a slang term coined to describe the activity of a culture of people who study, experiment with, or explore telecommunication systems, such as equipment and systems connected to public telephone networks. The term phreak is a sensational spelling of the word freak with the ph- from phone, and may also refer to the use of various audio frequencies to manipulate a phone system. Phreak, phreaker, or phone phreak are names used for and by individuals who participate in phreaking.
The Jerky Boys are an American comedy act from Queens, New York City, New York, whose routine consists of prank telephone calls and other related skits. The duo was founded in 1989 by childhood friends Johnny Brennan and Kamal Ahmed. After Ahmed left the act in 2000, the Jerky Boys continued on as a solo act featuring only Brennan, before going on a 19-year hiatus after the 2001 release of the franchise's penultimate album, The Jerky Tapes. Brennan released a follow-up album of new material in November 2020.
Plain Old Telephone Service (POTS), or Plain Ordinary Telephone System, is a retronym for voice-grade telephone service employing analog signal transmission over copper loops. Originally POTS stood for Post Office Telephone Service as early phone lines in most parts of the world were operated directly by the local Post Office.
Telemarketing is a method of direct marketing in which a salesperson solicits prospective customers to buy products, subscriptions or services, either over the phone or through a subsequent face to face or web conferencing appointment scheduled during the call. Telemarketing can also include recorded sales pitches programmed to be played over the phone via automatic dialing.
Interactive voice response (IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad. In telephony, IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition, after which services can be inquired about through the IVR dialogue. IVR systems can respond with pre-recorded or dynamically generated audio to further direct users on how to proceed. IVR systems deployed in the network are sized to handle large call volumes and also used for outbound calling as IVR systems are more intelligent than many predictive dialer systems.
A voicemail system is a computer-based system that allows people to leave a recorded message when the recipient is unable to answer the phone. The caller is prompted to leave a message and the recipient can retrieve said message at a later time.
A telephone call or telephone conversation, also known as a phone call or voice call, is a connection over a telephone network between the called party and the calling party. Telephone calls started in the late 19th century. As technology has improved, a majority of telephone calls are made over a cellular network through mobile phones or over the internet with Voice over IP. Telephone calls are typically used for real-time conversation between two or more parties, especially when the parties cannot meet in person.
Call forwarding, or call diversion, is a telephony feature of all telephone switching systems which redirects a telephone call to another destination, which may be, for example, a mobile or another telephone number where the desired called party is available. Call forwarding was invented by Ernest J. Bonanno.
Crank Yankers is an American adult puppet television show produced by Adam Carolla, Jimmy Kimmel and Daniel Kellison. It features actual crank calls made by show regulars and celebrity guests, with on-screen re-enactments by puppets. The show premiered on June 2, 2002, on Comedy Central. It returned to MTV2 on February 9, 2007, running again until March 30, 2007.
The Tube Bar prank calls are a series of prank calls made in the mid-1970s to the Tube Bar in Jersey City, New Jersey, in which Jim Davidson and John Elmo would ask "Red," the proprietor of the bar, if they could speak to various non-existent customers. The gag names given by the pranksters were puns and homophones for often offensive phrases. Recordings of the calls were circulated widely on duplicated cassette tapes and may have been the inspiration for a long running gag in The Simpsons.
In telecommunications, a callback or call-back occurs when the originator of a call is immediately called back in a second call as a response.
Phone fraud, or more generally communications fraud, is the use of telecommunications products or services with the intention of illegally acquiring money from, or failing to pay, a telecommunication company or its customers.
An intercept message is a telephone recording informing the caller that the call cannot be completed, for any of a number of reasons ranging from local congestion, to disconnection of the destination phone, number dial errors or network trouble along the route.
Broderick Dornell Smiley is an American stand-up comedian, television host, actor, and radio personality, known for his prank phone calls. The calls feature Smiley disguising his voice and carrying on a conversation with the recipient of the call. He is the host of the nationally syndicated Rickey Smiley Morning Show based in Atlanta from its flagship affiliate WHTA "Hot 107.9". Smiley starred in a sitcom, The Rickey Smiley Show, which aired on TV One. He is also a featured columnist on the Fox-produced tabloid nationally-syndicated TV show Dish Nation. In 2015, Smiley started appearing on Rickey Smiley For Real, a reality television series about his life.
James Bernard Florentine is an American comedian, actor, author, and television personality. He is best known for co-hosting That Metal Show on VH1 Classic and voicing several characters on Crank Yankers, including Special Ed and Bobby Fletcher. He hosts The Jim Florentine Show on Sirius XM Satellite Radio and a podcast called Everybody Is Awful . He has released six albums of stand-up comedy, two comedy specials, six installments in the Terrorizing Telemarketers prank call compilation, and three installments of the Meet the Creeps hidden camera show. His 2018 book Everybody is Awful reached No. 1 on the Book Soup nonfiction chart.
Longmont Potion Castle is the stage name of a musician and experimental prankster who has been active in Colorado, Los Angeles, and Seattle since 1986. Details about his personal life are scarce, and his real name is kept a secret. Over the years, his mostly self-released albums have gained a cult following, notably among musicians.
A prank call is a telephone call intended by the caller as a practical joke played on the person answering. It is often a type of nuisance call. It can be illegal under certain circumstances.
Pranknet, also known as Prank University, was an anonymous prank calling virtual community that was involved in a string of malicious pranks and instances of telephone harassment, especially during 2009–2011. Their pranks were coordinated through an online chat room, and convinced others to cause damage to hotels and fast food restaurants of more than $60,000. The group was founded by a man who later referred to himself as "Dex1x1", later identified as a Canadian named Tariq Malik. The group has been linked to nearly 60 separate incidents.
Voice-based marketing automation (VBMA) refers to software platforms designed for marketing, sales, and support departments to measure, manage, and automate their phone conversations. Marketing departments, sales teams, and support agents use VBMA to initiate, manage, monitor, track, route, record, and report on sales and support phone conversations.