Tracker (business software)

Last updated
Tracker
Acentre logo.png
TSNET project dashboard.gif
Developer(s) Automation Centre
Stable release 2.1.6 (November 5, 2018;7 months ago (2018-11-05) [1] ) [±]
Type Enterprise Software
Website acentre.com

Tracker is a family of business software products developed by Automation Centre. Each product includes applications for various business processes. While these products share a similar process framework, they differ in platform deployment.

Business software is any software or set of computer programs used by business users to perform various business functions. These business applications are used to increase productivity, to measure productivity and to perform other business functions accurately.

Founded in 1993, Automation Centre LLC is a privately held independent software vendor located in Tucson, Arizona, in the United States of America.

A business process or business method is a collection of related, structured activities or tasks by people or equipment which in a specific sequence produce a service or product for a particular customer or customers. Business processes occur at all organizational levels and may or may not be visible to the customers. A business process may often be visualized (modeled) as a flowchart of a sequence of activities with interleaving decision points or as a process matrix of a sequence of activities with relevance rules based on data in the process. The benefits of using business processes include improved customer satisfaction and improved agility for reacting to rapid market change. Process-oriented organizations break down the barriers of structural departments and try to avoid functional silos.

Contents

Products

The Tracker family includes Tracker Suite, TrackerOffice, and TrackerSuite.Net. Tracker Suite and TrackerOffice are groupware, utilizing the Lotus Notes and Microsoft Outlook email systems, respectively.

Microsoft Outlook Personal information manager

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note taking, journal, and web browsing.

Email Method of exchanging digital messages between people over a network

Electronic mail is a method of exchanging messages ("mail") between people using electronic devices. Invented by Ray Tomlinson, email first entered limited use in the 1960s and by the mid-1970s had taken the form now recognized as email. Email operates across computer networks, which today is primarily the Internet. Some early email systems required the author and the recipient to both be online at the same time, in common with instant messaging. Today's email systems are based on a store-and-forward model. Email servers accept, forward, deliver, and store messages. Neither the users nor their computers are required to be online simultaneously; they need to connect only briefly, typically to a mail server or a webmail interface for as long as it takes to send or receive messages.

TrackerSuite.Net is a web application, although it also utilizes email for functions such as notifications and reminders. It is considered a cloud computing application, as it can be configured to interact with software as a service solutions such as QuickBooks Online Edition. TrackerSuite.Net also integrates with email systems, including Lotus Notes and Microsoft Outlook.

Web application application that uses a web browser as a client

In computing, a web application or web app is a client–server computer program which the client runs in a web browser. Common web applications include webmail, online retail sales, and online auction.

Cloud computing form of Internet-based computing that provides shared computer processing resources and data to computers and other devices on demand

Cloud computing is the on-demand availability of computer system resources, especially data storage and computing power, without direct active management by the user. The term is generally used to describe data centers available to many users over the Internet. Large clouds, predominant today, often have functions distributed over multiple locations from central servers. If the connection to the user is relatively close, it may be designated an edge server.

Software as a service is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. It is sometimes referred to as "on-demand software", and was formerly referred to as "software plus services" by Microsoft. SaaS is typically accessed by users using a thin client, e.g. via a web browser. SaaS has become a common delivery model for many business applications, including office software, messaging software, payroll processing software, DBMS software, management software, CAD software, development software, gamification, virtualization, accounting, collaboration, customer relationship management (CRM), Management Information Systems (MIS), enterprise resource planning (ERP), invoicing, human resource management (HRM), talent acquisition, learning management systems, content management (CM), Geographic Information Systems (GIS), and service desk management. SaaS has been incorporated into the strategy of nearly all leading enterprise software companies.

Each Tracker product includes modular applications for typical business divisions including project management, information technology management, human resources and sales. However, the business modules available in each package differ. Similar applications also vary in terms of features offered. For example, the personnel management module in TrackerOffice does not offer as many functions and tools as the same module in Tracker Suite and TrackerSuite.Net.

Modular programming is a software design technique that emphasizes separating the functionality of a program into independent, interchangeable modules, such that each contains everything necessary to execute only one aspect of the desired functionality.

Project management is the practice of initiating, planning, executing, controlling, and closing the work of a team to achieve specific goals and meet specific success criteria at the specified time.

IT management is the discipline whereby all of the information technology resources of a firm are managed in accordance with its needs and priorities. These resources may include tangible investments like computer hardware, software, data, networks and data centre facilities, as well as the staff who are hired to maintain them.

See also

Project management software (PMS) has the capacity to help plan, organize, and manage resource tools and develop resource estimates. Depending on the sophistication of the software, it can manage estimation and planning, scheduling, cost control and budget management, resource allocation, collaboration software, communication, decision-making, quality management and documentation or administration systems. Today, numerous PC and browser-based project management software and contract management software solutions exist, and are finding applications in almost every type of business.

This article is a comparison of notable issue tracking systems used primarily for help desks and service desks rather than for bug tracking or project management.

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Project.net

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LotusLive

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Easy Projects

Easy Projects is a suite of project management software developed by Toronto-based Logic Software. As an example of web based project management software, Easy Projects is designed to enable online project management via a browser, rather than manual tracking or desktop software applications.

iDempiere Enterprise Resource Planning

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References

  1. ↑ "Index of /sources/tracker". 2018-11-05.
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