Instant messaging (IM) technology is a type of online chat allowing real-time text transmission over the Internet or another computer network. Messages are typically transmitted between two or more parties, when each user inputs text and triggers a transmission to the recipient(s), who are all connected on a common network. It differs from email in that conversations over instant messaging happen in real-time. Most modern IM applications use push technology and also add other features such as emojis, file transfer, chatbots, Voice over IP, or video chat capabilities.
HCL Notes and HCL Domino are the client and server, respectively, of a collaborative client-server software platform formerly sold by IBM, now by HCL Technologies.
HCL Sametime Premium is a client–server application and middleware platform that provides real-time, unified communications and collaboration for enterprises. Those capabilities include presence information, enterprise instant messaging, web conferencing, community collaboration, and telephony capabilities and integration. Currently it is developed and sold by HCL Software, a division of Indian company HCL Technologies, until 2019 by the Lotus Software division of IBM.
Cognos was an Ottawa, Ontario-based company making business intelligence (BI) and performance management (PM) software. Founded in 1969, at its peak Cognos employed almost 3,500 people and served more than 23,000 customers in over 135 countries until being acquired by IBM on January 31, 2008. While no longer an independent company, the Cognos name continues to be applied to IBM's line of business intelligence and performance management products.
Web conferencing is used as an umbrella term for various types of online conferencing and collaborative services including webinars, webcasts, and web meetings. Sometimes it may be used also in the more narrow sense of the peer-level web meeting context, in an attempt to disambiguate it from the other types known as collaborative sessions. The terminology related to these technologies is exact and agreed relying on the standards for web conferencing but specific organizations practices in usage exist to provide also term usage reference.
Microsoft NetMeeting is a discontinued VoIP and multi-point videoconferencing client included in many versions of Microsoft Windows. It uses the H.323 protocol for videoconferencing, and is interoperable with OpenH323-based clients such as Ekiga, OpenH323, and Internet Locator Service (ILS) as reflector. It also uses a slightly modified version of the T.120 Protocol for whiteboarding, application sharing, and file transfers.
Software as a service is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. SaaS is also known as "on-demand software" and Web-based/Web-hosted software.
IBM Workplace is a discontinued a brand of collaborative software applications from IBM's Lotus Software division. It was intended to be the next generation of collaboration software that would work with IBM's Java EE-based WebSphere Portal server software. Introduced in 2003, the brand was largely disbanded by 2007, with its core technologies and many of its products rebranded as Lotus or WebSphere.
HCL iNotes offers a full-featured web-based version of HCL Technologies's HCL Notes client. Formerly known as IBM Lotus Domino Web Access, HCL iNotes provides HCL Notes users with browser-based access to their HCL Notes mail, calendar, and contacts. The software combines with HCL Domino software to provide a client interface that is available both online and offline. It provides access to collaboration tools using a variety of Web browsers across multiple platforms.
IBM Lotus QuickPlace is a proprietary Web-based collaborative software application distributed by the Lotus Software division of IBM. Lotus QuickPlace is a self-service Web tool that provides non-technical professionals the ability to easily create a browser-accessible workspace to support a task, project, or initiative. QuickPlace also integrates with IBM Lotus Sametime providing presence awareness of other users online and available for conferencing.
Ubique was a software company based in Israel.
HCL Connections is a Web 2.0 enterprise social software application developed originally by IBM and acquired by HCL Technologies in July 2019. Connections is an enterprise-collaboration platform which helps teams work more efficiently. Connections is part of HCL collaboration suite which also includes Notes / Domino, Sametime, Portal and Connections.
WebDialogs, Inc. was founded in 1998 in Billerica, Massachusetts and provides online meeting and communication solutions.
Unified communications (UC) is a business and marketing concept describing the integration of enterprise communication services such as instant messaging (chat), presence information, voice, mobility features, audio, web & video conferencing, fixed-mobile convergence (FMC), desktop sharing, data sharing, call control and speech recognition with non-real-time communication services such as unified messaging. UC is not necessarily a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types.
IBM SmartCloud for Social Business is a suite of business networking and collaboration cloud-based services hosted by the IBM Collaboration Solutions division of IBM. The integrated services include social networking for businesses, online meetings, file sharing, instant message, data visualization and e-mail.
Agile Communication Environment (ACE) is an Avaya software product that uses a service-oriented architecture (SOA) and web services to integrate unified communications capabilities with business applications and processes.
Actiance Inc was an American-based multinational corporation that developed the platforms required to enable the security, management and compliance of unified communications, Web 2.0 and social media channels. Headquartered in Redwood City, California, Actiance supported all leading social networks, unified communications providers and Instant Messaging platforms, including Facebook, LinkedIn, Twitter, AOL, Google, Yahoo!, Skype, Microsoft, IBM and Cisco.
Phase2 International is a privately owned, US-based cloud computing provider headquartered in Honolulu, HI. The company offers hosted business software and cloud servers, including information technology knowledge, security, compliance, and an integrated suite of software applications on a customizable monthly subscription basis. Phase 2 serves the Federal, SMB, and enterprise markets, providing access to IBM, Microsoft and other business software.
UNICOM Global is a US-based IT company, headquartered in Mission Hills, California, that delivers software, services, and solutions to Fortune 500 and Global 2000 companies, as well as federal, state, local and education organizations worldwide. The company was founded by Corry Hong in Los Angeles, California in 1981; he is the CEO and president of the company.
