WellNow Urgent Care

Last updated
WellNow Urgent Care
Company type Privately Held
Founded2012;13 years ago (2012)
FounderDr. John Radford
Headquarters
Number of locations
213 [2]
Website wellnow.com
Five Star Urgent Care logo Five Star Urgent Care logo 2018.png
Five Star Urgent Care logo

WellNow Urgent Care, formerly Five Star Urgent Care, is a conglomerate of walk-in urgent care clinics that serve as alternatives to emergency rooms across Illinois, Indiana, Michigan, New York and Pennsylvania. [3]

Contents

Background

The organisation is the largest urgent care provider in Central New York. [4] Services provided by WellNow Urgent Care include treatment for non-life-threatening illnesses and injuries. [5] [6]

Unlike most urgent care and medical practices, WellNow employs very few physicians or registered nurses, opting for their practices to be mid-level-driven- by physician assistants, medical assistants, and LPNs being utilized as clinical staff instead.[ citation needed ]

History

WellNow Urgent Care was founded in Big Flats, New York in 2012 as "Five Star Urgent Care" by Dr. John Radford, a former emergency room physician. [7] [4] In 2014, WellNow Urgent Care expanded to six locations. [8] That same year, the company began offering patients the ability to view wait times for its facilities on its website. [9]

In 2016, the company opened another location in Liverpool, New York. The Liverpool location differs from the other locations because it offers specialized pediatric urgent care in addition to the normal urgent care services. In 2017, WellNow Urgent Care opened one more location in Vestal, New York. In 2018, the company rebranded as WellNow Urgent Care. [10]

In 2022, WellNow acquired 55 Physicians Immediate Care centers [11] and relocated its headquarters to Chicago, Illinois, as a result of further expansion.[ citation needed ]

References

  1. Drury, Tracy. "WellNow expansion leads to corporate HQ move from WNY". bizjournals.com/buffalo. Archived from the original on 2022-08-30. Retrieved 2023-07-24.
  2. "Five Star Urgent Care Locations". Archived from the original on 2023-03-23. Retrieved 2023-07-24.
  3. "Chicago-based WellNow Urgent Care acquires 55 Physicians Immediate Care centers". Chicago Tribune. 2022-07-07. Retrieved 2025-12-21.
  4. 1 2 Mulder, James T. (September 9, 2014). "Growing urgent care chain arrives in Fayetteville; next stop Clay". Syracuse.com. Archived from the original on December 24, 2014. Retrieved October 28, 2014.
  5. Epstein, Jonathan D. (August 30, 2012). "Medical facility expands". The Buffalo News. Archived from the original on September 23, 2015. Retrieved October 25, 2014.
  6. Yee, Tracy; Lechner, Amanda E.; Boukus, Ellyn R. (July 2013). "The Surge in Urgent Care Centers: Emergency Department Alternative or Costly Convenience?". Center for Studying Health System Change. 26. Archived from the original on 2014-10-28. Retrieved 2014-10-28.
  7. Mulder, James T. (February 5, 2014). "Urgent care chain expanding in Onondaga County to serve anticipated surge in patients". Syracuse.com. Archived from the original on December 22, 2014. Retrieved October 25, 2014.
  8. Reinhardt, Erin (September 5, 2014). "Five Star Urgent Care opens Fayetteville office". Central New York Business Journal. Archived from the original on October 28, 2014. Retrieved October 28, 2014.
  9. Drury, Tracey (October 3, 2014). "S. Tier urgent care firm intros online tool in real time". Buffalo Business First. Archived from the original on July 2, 2015. Retrieved October 30, 2014.
  10. "Five Star Urgent Care rebrands as WellNow Urgent Care in a partnership with Aspen Dental". Buffalo News. Archived from the original on 1 April 2019. Retrieved 1 April 2019.
  11. "Chicago-based WellNow Urgent Care acquires 55 Physicians Immediate Care centers". Chicago Tribune. 2022-07-07. Retrieved 2025-12-21.