World Class IT

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World Class IT: Why Businesses Succeed When IT Triumphs
IT-Cover-Web.jpg
Front cover
AuthorPeter A. High
Language English
Publisher Jossey-Bass
Publication date
2009
Media type Hardcover
Pages161
ISBN 978-0-470-45018-5
OCLC 935610986
LC Class HD30.2 .H543 2009

World Class IT: Why Businesses Succeed When IT Triumphs is a 2009 IT management book by Peter A. High that aims to provide a framework by which CIOs and other executives can promote IT within a business. High outlines five principles which align IT with business strategy and allow companies to monitor and improve IT's performance. [1] The book highlights a 2000s trend that views IT as a digital nervous system which delivers corporate thinking to business units, partners and customers. [2] Since the 2009 publication, the book has also been published in Mandarin and Korean editions.

Contents

Five principles of World Class IT

Relationship between IT and the business

Using a set of metrics and models, World Class IT crystallizes a strong trend that has emerged across industries in the past decade: the integration of IT and corporate business strategy. CIO Digest recognizes this pattern as key to the long-term organizational growth and development of a company. [3]

In a 2009 IT study, Deloitte finds that IT departments are consistently under pressure to deliver business value in the face of increasingly tighter budgets. IT departments are now expected to synchronize and connect various dimensions of a business-infrastructure, customer service, and project management - yet there is debate within the industry over how to best align information technology with corporate governance. Since corporations spend large portions of their operating budgets on IT, this debate holds a prominent position in business and information technology theory. [4]

CIO Insight notes that the increasing depth and width of IT-business relationships has led to the emergence of IT executives from the corporate structure. Whereas IT executives typically rose from within their technology departments, the need for business-minded CIO's and CTO's has created a demand for leaders versed in corporate strategy. Business theory suggests that this trend will continue as IT moves into the realm of strategic planning. [5]

Forum on World Class IT podcast

IT professionals are increasingly looking to congregate around social media as a forum to raise awareness of the importance of IT-business strategy. Brian Blanchard of CIO Magazine notes that CIOs turn to social media not only to share their own innovative ideas, but also to follow industry trends and form valuable connections. [6]

In an effort to expand the discussion surrounding IT-business relationships, prominent IT professionals participate in a series of informational podcast interviews based on the five principles outlined in World Class IT. The discussions are conducted by Peter High and the over 400 interviews are made available on iTunes and other forums such as Technovation with Peter High (formerly The Forum on World Class IT). [7]

Reviews

IT Business Edge published a review and excerpt of the book. [8]

The author Peter High has followed up the publishing of his book with numerous pieces on related World Class IT topics. Some of those include the following titles:

See also

Related Research Articles

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References

  1. Betts, Mitch (21 December 2009). "Book Review: IT Leadership Boiled Down to 5 Elements". ComputerWorld.com. Retrieved April 27, 2017.
  2. Lea, Graham (1999-04-12). "Digital Nervous System not Bill Gates' idea". TheRegister.co.uk. Retrieved April 27, 2017.
  3. "Symantec - Global Leader In Next-Generation Cyber Security". Symantec.com. Archived from the original on June 7, 2011. Retrieved April 27, 2017.
  4. e728153207594210VgnVCM200000bb42f00aRCRD.htm
  5. "Building a World-Class IT Shop". CIOInsight.com. Retrieved April 27, 2017.
  6. advice.cio.com
  7. "The Forum on World Class IT". MetisStrategy.com. Retrieved April 27, 2017.
  8. "World Class IT Excerpt - ITBusinessEdge.com". ITBusinessEdge.com. 23 April 2010. Retrieved April 27, 2017.
  9. High, Peter (August 2, 2012). "How CIOs at Microsoft and Cisco Realigned IT For A New Era". WSJ.com. Retrieved April 27, 2017.
  10. High, Peter. "CIOs Can Be Chief Innovation Officers, Too". CIO.com. Retrieved April 27, 2017.
  11. "Inside Qualcomm's Integrated IT Infrastructure". CIOInsight.com. Retrieved April 27, 2017.
  12. "Should the CIO Run HR, Too?". CIOInsight.com. Retrieved April 27, 2017.
  13. "McKesson's Randy Spratt: Where IT Nirvana Meets Business Nirvana". CIOInsight.com. Retrieved April 27, 2017.
  14. "Great American Insurance CIO Piyush Singh: Taking Calculated Risks". CIOInsight.com. Retrieved April 27, 2017.
  15. "The New Normal: Proceed with Caution". CIOInsight.com. Retrieved April 27, 2017.
  16. "The New CIO's First Steps". CIOInsight.com. Retrieved April 27, 2017.
  17. "ADP: IT Innovation in Hard Times Pays Off". CIOInsight.com. Retrieved April 27, 2017.
  18. "Flextronics: Keeping IT Running On 'Just Enough'". CIOInsight.com. Retrieved April 27, 2017.
  19. "World Class IT: The best CIOs are full partners in driving and executing business strategy" (PDF). EMC.com. Retrieved April 27, 2017.

Sources