Author | Peter A. High |
---|---|
Language | English |
Publisher | Jossey-Bass |
Publication date | 2009 |
Media type | Hardcover |
Pages | 161 |
ISBN | 978-0-470-45018-5 |
OCLC | 935610986 |
LC Class | HD30.2 .H543 2009 |
World Class IT: Why Businesses Succeed When IT Triumphs is a 2009 IT management book by Peter A. High that aims to provide a framework by which CIOs and other executives can promote IT within a business. High outlines five principles which align IT with business strategy and allow companies to monitor and improve IT's performance. [1] The book highlights a 2000s trend that views IT as a digital nervous system which delivers corporate thinking to business units, partners and customers. [2] Since the 2009 publication, the book has also been published in Mandarin and Korean editions.
Using a set of metrics and models, World Class IT crystallizes a strong trend that has emerged across industries in the past decade: the integration of IT and corporate business strategy. CIO Digest recognizes this pattern as key to the long-term organizational growth and development of a company. [3]
In a 2009 IT study, Deloitte finds that IT departments are consistently under pressure to deliver business value in the face of increasingly tighter budgets. IT departments are now expected to synchronize and connect various dimensions of a business-infrastructure, customer service, and project management - yet there is debate within the industry over how to best align information technology with corporate governance. Since corporations spend large portions of their operating budgets on IT, this debate holds a prominent position in business and information technology theory. [4]
CIO Insight notes that the increasing depth and width of IT-business relationships has led to the emergence of IT executives from the corporate structure. Whereas IT executives typically rose from within their technology departments, the need for business-minded CIO's and CTO's has created a demand for leaders versed in corporate strategy. Business theory suggests that this trend will continue as IT moves into the realm of strategic planning. [5]
IT professionals are increasingly looking to congregate around social media as a forum to raise awareness of the importance of IT-business strategy. Brian Blanchard of CIO Magazine notes that CIOs turn to social media not only to share their own innovative ideas, but also to follow industry trends and form valuable connections. [6]
In an effort to expand the discussion surrounding IT-business relationships, prominent IT professionals participate in a series of informational podcast interviews based on the five principles outlined in World Class IT. The discussions are conducted by Peter High and the over 400 interviews are made available on iTunes and other forums such as Technovation with Peter High (formerly The Forum on World Class IT). [7]
IT Business Edge published a review and excerpt of the book. [8]
The author Peter High has followed up the publishing of his book with numerous pieces on related World Class IT topics. Some of those include the following titles:
Chief information officer (CIO), chief digital information officer (CDIO) or information technology (IT) director, is a job title commonly given to the most senior executive in an enterprise who works with information technology and computer systems, in order to support enterprise goals.
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McKesson Corporation is an American company distributing pharmaceuticals and providing health information technology, medical supplies, and care management tools. The company delivers a third of all pharmaceuticals used in North America and employs over 51,000 employees. McKesson had revenues of $276 billion in its fiscal year ending March 31, 2023.
Arthur D. Little is an international management consulting firm originally headquartered in Boston, Massachusetts, United States, founded in 1886 and formally incorporated in 1909 by Arthur Dehon Little, an MIT chemist who extended the applications of cellulose acetate, especially its use as artificial silk. Arthur D. Little pioneered the concept of contracted professional services. The company played key roles in the development of business strategy, operations research, the word processor, the first synthetic penicillin, LexisNexis, SABRE, and NASDAQ. Today the company is a multinational management consulting firm operating as a partnership.
The Weatherhead School of Management is a private business school of Case Western Reserve University located in Cleveland, Ohio. Weatherhead offers programs concentrated in sustainability, design innovation, healthcare, organizational behavior, global entrepreneurship, and executive education. The school is named for benefactor and Weatherchem owner Albert J. Weatherhead III, and its principal facility is the Peter B. Lewis Building.
B. Kevin Turner is an American businessman and investor who is the chairman of Zayo Group and the vice chairman of Albertsons/Safeway Inc.
A chief data officer (CDO) is a corporate officer responsible for enterprise-wide governance and utilization of information as an asset, via data processing, analysis, data mining, information trading and other means. CDOs usually report to the chief executive officer (CEO), although depending on the area of expertise this can vary. The CDO is a member of the executive management team and manager of enterprise-wide data processing and data mining.
Macquarie Group Limited is an Australian global financial services group. Headquartered and listed in Australia, Macquarie employs more than 20,000 staff in 34 markets, is the world's largest infrastructure asset manager and Australia's top ranked mergers and acquisitions adviser, with more than A$871 billion in assets under management.
Outsourcing relationship management (ORM) is the business discipline widely adopted by companies and public institutions to manage one or more external service providers as part of an outsourcing strategy. ORM is a broadly used term that encompasses elements of organizational structure, management strategy and information technology infrastructure.
Strategy+Business is a business magazine focusing on management and corporate strategy. Headquartered in New York, it is published by member firms of the PricewaterhouseCoopers (PwC) network. Before the separation of Booz & Company from Booz Allen Hamilton in 2008, strategy+business was published by Booz Allen Hamilton as Strategy & Business since its launch in 1995. Full issues of strategy+business appear in print and digital form every quarter, and other original material is published daily on its website.
Ray O. Johnson is an American business executive. He is currently the chief executive officer of Technology Innovation Institute based in Abu Dhabi, United Arab Emirates. Before this, he served as the Lockheed Martin Corporation's chief technology officer and corporate senior vice president for engineering, technology, and operations.
Nitin Pradhan was the Departmental Chief Information Officer (CIO) for the US Department of Transportation (DOT) as part of the Obama Administration from July 6, 2009 to August 31, 2012. After leaving US DOT, Pradhan established and led the nation's first Federal Technology Accelerator and Partner Consortium called Public Private Innovations and later cofounded GOVonomy, an emerging products technology marketplace for the public sector as well as ScaleUP USA, a Digital Business Growth Accelerator.
Perry Francis Rotella is an American businessman. He is currently a managing director at Box. He previously served as the senior vice president, supply chain group executive and chief information officer of Verisk Analytics, a Jersey City, New Jersey-based corporation. Rotella has held multiple information technology executive positions with different large American companies. He also serves as the elected president of the New York Metro chapter of the Society for Information Management, as a member of the governing body of InfoWorld's Tri-State CIO Forum, and as a mentor in Columbia University's Executive Master of Science in Technology Management program. According to a Verisk press release, he was responsible for overseeing the development and implementation of information technology initiatives such as systems for managing risk and fraud for mortgage, healthcare, insurance, and human resources companies as well as governments.
Kim Stevenson is an American business executive best known for her leadership in managing technology businesses and driving IT digital transformation for some of the largest technology brands in the world over the past three decades including NetApp, Lenovo, Intel, IBM, EDS, and HPE. She currently serves on the board of directors for Ambiq Micro, Mitek Systems, Quarterhill Inc., and Verisk Analytics, Inc. as well as on the advisory board of TruU, a privately held software company.
Jeroen Tas is a Dutch entrepreneur and senior executive in the healthcare, information technology and financial services industries. In February 2017, he assumed the role as Chief Innovation & Strategy Officer at Philips Healthcare, a position he held until July 2021. He currently works on Strategic Business Development and is also a member of the executive committee at Royal Philips.
LaVerne H. Council, MBA, DBA was the Assistant Secretary for Information and Technology and Chief Information Officer for the Office of Information and Technology within the U.S. Department of Veterans Affairs. Council assumed this role in July 2015. President Obama nominated Council to the role in March 2015. Council was confirmed by the 114th Congress on June 23, 2015, making Council the first female CIO of a Cabinet-level federal agency. She managed a $4.2B Information Technology (IT) appropriation, the first centralized and only IT appropriation in the federal government.
Serden Özcan is a professor and holder of the Otto Beisheim Endowed Chair of Innovation and Corporate Transformation at the WHU – Otto Beisheim School of Management in Vallendar near Koblenz. During the 2017/2018 academic year the Chair of Innovation and Corporate Transformation moved from Vallendar to Düsseldorf.