ZoomCare

Last updated
ZoomCare
Founded2006;19 years ago (2006)
Founders
  • Dave Sanders
  • Albert DiPiero
Headquarters
Tigard, Oregon
,
United States
Number of locations
47 [1]  (2020)
Key people
Jeff Fee (CEO)
Website www.zoomcare.com

ZoomCare is a Portland, Oregon-based chain of health care clinics. The company has 47 clinics in the U.S. states of Oregon and Washington, as of February 2025. [2] [3]

Contents

Zoom was co-founded by Dave Sanders and Albert DiPiero in 2006. [4] Bill Frerichs began serving as chief executive officer in December 2018. [5] In May 2019, Torben Nielsen was named CEO, replacing interim CEO Bill Frerichs. [6] [7] PeaceHealth acquired Zoom in 2019 and appointed Torben Nielsen as CEO. [6] [7] On July 14th, 2021 Jeff Fee was appointed as the new CEO, replacing Torben Nielsen. [8]

History

Clinic in Portland, Oregon's Woodstock neighborhood, 2013 ZoomCare, Woodstock, Portland, Oregon.jpg
Clinic in Portland, Oregon's Woodstock neighborhood, 2013

ZoomCare's first clinic was opened in Tigard, Oregon, in 2006. [9] The company opened its eighth clinic in 2011. [10] In 2012, ZoomCare began offering medical care at no cost at one location for one evening each month. [11]

The company made a minority equity deal with Endeavour Capital in mid 2014. [12] ZoomCare operated 23 clinics in Oregon, Washington, and Idaho at the time. [13] The company also started offering insurance in 2014, [14] but left the market by December 31, 2017. [15] [16] Zoom Health had approximately 2,700 customers. [17]

In March 2015, ZoomCare announced a nine-location expansion. [18] The company announced a name change as well as business model changes in May, [19] becoming known as Zoom+ Performance Health Insurance. [20] By mid 2015, there were 21 clinics in the Portland metropolitan area and Salem, plus six in Seattle. [14]

As of December 1, 2024, ZoomCare began accepting Medicare and Medicare Advantage insurance. However, the company does not accept Medicaid or Oregon Health Plan insurance. [21] [22] [23] In July 2016, ZoomCare settled a trademark infringement lawsuit brought by Blue Cross and Blue Shield in 2015. [24] [25] [26]

ZoomCare was subpoenaed for medical records by the Federal Bureau of Investigation in mid 2017. [27] The company also settled with Oregon insurance officials over a financial statement discrepancy in 2017. [28] In October, Endeavour decided to invest $24 million in ZoomCare, after settling a dispute out of court. [29] [30] ZoomCare was profitable in 2017. [31] The company and Aetna partnered on Aetna Whole Health in 2018. [32]

PeaceHealth, based in Vancouver, Washington, acquired ZoomCare in December 2018. [3] [33]

Recognition

ZoomCare won in the "Best Primary Doctor" category in Willamette Week 's 2017 readers' poll. [34]

See also

References

  1. ↑ "Zoom+ growth spurt continues, with more clinics, services in the works". Bizjournals.com. Archived from the original on 2022-12-05. Retrieved 2021-11-21.
  2. ↑ HealthLeaders. "Clinic Network Leans Into Medicare Headwinds". www.healthleadersmedia.com. Retrieved 2025-02-27.
  3. 1 2 "Vancouver-based PeaceHealth acquires Zoom+Care". The Columbian . December 18, 2018. Archived from the original on 2019-02-01. Retrieved 2019-01-31.
  4. ↑ Adams-Ockrassa, Suzanne (December 20, 2018). "PeaceHealth purchases Portland urgent care clinic Zoom+Care". The Register-Guard . Archived from the original on 2019-02-01. Retrieved 2019-01-31.
  5. ↑ "Zoom Care names new CEO days after acquisition by PeaceHealth". The Oregonian . 21 December 2018. Archived from the original on 2019-02-01. Retrieved 2019-01-31.
  6. 1 2 "Zoom+ appoints new CEO 5 months after PeaceHealth acquisition". Bizjournals.com. Archived from the original on 2022-12-05. Retrieved 2021-11-21.
  7. 1 2 "ZOOM+Care names new CEO". The Columbian . Archived from the original on 24 September 2021. Retrieved 21 November 2021.
  8. ↑ "ZoomCare board announces appointment of Jeffrey Fee as CEO—Seasoned healthcare executive and entrepreneur to lead ZoomCare's on-demand healthcare platform". www.zoomcare.com. Retrieved 2024-06-26.
  9. ↑ Foden-Vencil, Kristian (April 8, 2011). "Zoomcare: Putting A Price Tag On Health Care". Oregon Public Broadcasting. Archived from the original on February 9, 2019. Retrieved February 7, 2019.
  10. ↑ Budnick, Nick (August 16, 2011). "Ambitious ZoomCare, expanding quickly in the Portland area, sees 'a clinic on every corner'". The Oregonian. Archived from the original on February 9, 2019. Retrieved February 7, 2019.
  11. ↑ Budnick, Nick (May 9, 2012). "Portland clinic chain ZoomCare will offer free medical care at one location, one night per month". The Oregonian. Archived from the original on January 21, 2021. Retrieved February 7, 2019.
  12. ↑ "ZoomCare inks investment deal with Endeavour Capital". Portland Business Journal . July 8, 2014. Archived from the original on 2015-03-22. Retrieved 2019-02-07.
  13. ↑ "Health Care Giants Learn From the Little Guys". U.S. News. June 17, 2014. Archived from the original on 2019-02-09. Retrieved 2019-02-07.
  14. 1 2 Holley, Claire (July 28, 2015). "Temple of Zoom". Willamette Week . Archived from the original on February 9, 2019. Retrieved February 7, 2019.
  15. ↑ "Regulators step in as Zoom prepares to exit". Portland Business Journal. April 5, 2017. Archived from the original on 2017-08-23. Retrieved 2019-02-07.
  16. ↑ Manning, Jeff (June 9, 2017). "Feds come knocking at failed Zoom Health". The Oregonian. Archived from the original on 2019-02-09. Retrieved 2019-02-07.
  17. ↑ Manning, Jeff (April 2017). "State takes Zoom Health into receivership amid financial discrepancy". The Oregonian. Archived from the original on February 9, 2019. Retrieved February 7, 2019.
  18. ↑ "ZoomCare rolls out 9 new clinics as it makes profit". Portland Business Journal. March 2, 2015. Archived from the original on 2022-12-05. Retrieved 2019-02-07.
  19. ↑ "ZoomCare changes name and shifts business model". Portland Business Journal. May 22, 2015. Archived from the original on 2015-09-02. Retrieved 2019-02-07.
  20. ↑ "The making of zoom". Bizjournals.com. 2015. Archived from the original on 2021-01-23. Retrieved 2019-05-27.
  21. ↑ "ZoomCare gears up to take Medicare, expand primary care offerings".
  22. ↑ "Protesters rally at Portland ZOOM+Care clinic". Kgw.com. 11 July 2016. Archived from the original on 2019-02-09. Retrieved 2019-02-07.
  23. ↑ Hayes, Elizabeth (October 8, 2014). "Why doesn't ZoomCare take Medicaid or Medicare? CEO Dave Sanders explains". Portland Business Journal. Archived from the original on 2015-08-25. Retrieved 2019-02-07.
  24. ↑ "Zoom+ settles lawsuit over logo". Portland Business Journal. July 25, 2016. Archived from the original on 2016-07-25. Retrieved 2019-02-07.
  25. ↑ Green, Aimee (October 6, 2015). "Do Zoom+ and Blue Cross logos look too much alike? Blue Cross thinks so and sues (poll)". The Oregonian. Archived from the original on February 9, 2019. Retrieved February 7, 2019.
  26. ↑ Hayes, Elizabeth (October 5, 2015). "Blue Cross sues Zoom+ over logo". Portland Business Journal. Archived from the original on August 11, 2020. Retrieved February 7, 2019.
  27. ↑ "FBI subpoenas Zoom for insurance records". Portland Business Journal. June 12, 2017. Archived from the original on 2017-06-19. Retrieved 2019-02-07.
  28. ↑ "Dave Sanders on Zoom's Painful Year". Portland Business Journal. October 11, 2017. Archived from the original on 2022-12-05. Retrieved 2019-02-07.
  29. ↑ "Endeavour Capital ends dispute with Zoom". Portland Business Journal. October 4, 2017. Archived from the original on 2022-12-05. Retrieved 2019-02-07.
  30. ↑ "Emails reveal war of words between Zoom and Endeavour Capital". Portland Business Journal. September 27, 2017. Archived from the original on 2022-12-05. Retrieved 2019-02-07.
  31. ↑ Hayes, Elizabeth (January 22, 2018). "Zoom+Care shows signs of a comeback after tough 2017". Portland Business Journal. Archived from the original on December 5, 2022. Retrieved February 7, 2019.
  32. ↑ Hayes, Elizabeth (April 26, 2018). "After a rough year, Zoom+Care collaborates with insurance giant". Portland Business Journal. Archived from the original on 2022-09-22. Retrieved 2019-02-07.
  33. ↑ "PeaceHealth to buy Zoom Care after years of legal, financial troubles". The Oregonian. 18 December 2018. Archived from the original on 2019-02-01. Retrieved 2019-01-31.
  34. ↑ "Here are the Winners of the Best of Portland Readers' Poll 2017". Willamette Week. July 12, 2017. Archived from the original on 2019-01-06. Retrieved 2019-02-07.
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