Ministry of Public and Business Service Delivery (Ontario)

Last updated
Ministry of Public and Business Service Delivery
Ministère des Services au public et aux entreprises
Ministry overview
Formed2005
Preceding agencies
  • Management Board Secretariat
  • Ministry of Consumer and Business Services
  • Ministry of Government and Consumer Services
Jurisdiction Government of Ontario
Minister responsible
Website www.ontario.ca/page/ministry-public-business-service-delivery

The Ministry of Public and Business Service Delivery (MPBSD; formerly the Ministry of Government and Consumer Services) is a ministry of the Government of Ontario. It is responsible for ServiceOntario, which, among other responsibilities, issues driver's licenses, health cards, birth certificates and other provincial documents to Ontario residents. Additionally, it oversees the Archives of Ontario, and numerous boards and administrative authorities charged with consumer protection in specific sectors and industries, such as condominiums and travel.

Contents

The current minister is Todd McCarthy who replaced Kaleed Rasheed in September 2023.

History

Prior to 1972, the Department of Public Works was responsible for the function of providing and maintaining the buildings and facilities that house the operations of the provincial government.

In November 1966, the Department of Financial and Commercial Affairs was established and acquired the responsibility for the regulation of insurance companies, loan and trust companies, and the trading of securities in Ontario. In 1967, a Consumer Protection Division was established to be responsible for a newly created Consumer Protection Bureau. In 1968, it acquired further responsibility over the regulation of credit unions, cemeteries, upholstered and stuffed articles, and the sale of goods and services. In 1970, it further acquired responsibility over the incorporation of companies and the regulation of lotteries.

In 1972, the Government of Ontario was considerably re-organized as the various Departments were restructured and renamed as Ministries.

In 1972, the Ministry of Government Services was created, assuming most of the functions of the former Department of Public Works. Over the years in its various forms, the Ministry assumed various responsibility in support of the operations of the provincial government, including maintenance of government buildings; centralized services for government employees; central mail and translation services; information technology and services, etc.

Also in 1972, the Ministry of Consumer and Commercial Relations and assumed all responsibilities of the Department of Financial and Commercial Affairs. The new Ministry also acquired the functions associated with the promotion of public safety for boilers, elevators, building standards and fuels, the regulation of theatres, the Liquor Control Board of Ontario and the Liquor License Board of Ontario. In 1986, a standalone Ministry of Financial Institutions and assumed the responsibility over the Ontario Securities Commission and the Pension Commission of Ontario.

In 1993, the Management Board Secretariat absorbed the existing Ministry of Government Services, assuming its function in providing internal corporate services to the provincial government.

In February 2001, the Ministry of Consumer and Commercial Relations was renamed the Ministry of Consumer and Business Services.

In 2005, the Ministry of Government Services was re-created from the merger of Management Board Secretariat and the Ministry of Consumer and Business Services. The Ministry was headed by a Minister, who was also chair of the Management Board of Cabinet. When the ministry was created, Premier Dalton McGuinty described it as the "chief operating officer of government." The position combined responsibility for consumer protection, business regulation, management of the civil service, labour negotiations and the central plumbing of government: IT, procurement, and shared services. In 2007, the Ministry was renamed Ministry of Government and Consumer Services.

One of the main projects of the ministry was the creation of ServiceOntario. When it was completed in 2011, ServiceOntario was the one-stop shop for all government retail operations. Any and all routine transactions between the government and the public are performed through ServiceOntario offices, websites, call centres or kiosks. Alongside ServiceOntario, the ministry offers access to its public records through three of its licensed service providers, one of which is ESC Corporate Services.

In June 2022, the Ministry of Government and Consumer Services (MGCS) was renamed to the Ministry of Public and Business Service Delivery (MPBSD) as part of Premier Doug Ford's Cabinet update. [1]

Responsibilities

The ministry is responsible for several key area, including:

The ministry oversees a number of boards and administrative authorities, including: [2]

List of ministers

NameTerm of officeNameTerm of officePolitical party
(Ministry)
Note
Minister of Financial and Commercial Affairs
Leslie Rowntree November 24, 1966February 5, 1970 PC
(Robarts)
Bert Lawrence February 5, 1970March 1, 1971
Arthur Wishart March 1, 1971December 8, 1971 PC
(Davis)
Gordon Carton February 8, 1971February 2, 1972
Eric Winkler February 2, 1972April 10, 1972
Minister of Government ServicesMinister of Consumer and Commercial Relations
James Snow February 2, 1972October 7, 1975 Eric Winkler April 10, 1972September 28, 1972Snow was named Minister of Government Services on February 2, 1972. Ministry was formally renamed from Public Works to Government Services on April 7, 1972
John Clement September 28, 1972June 18, 1975
Sid Handleman June 18, 1975September 21, 1977
Margaret Scrivener October 7, 1975February 3, 1977
John Smith February 3, 1977June 23, 1977
James Auld June 23, 1977September 21, 1977
George McCague September 21, 1977January 21, 1978 Larry Grossman September 21, 1977October 18, 1978
Lorne Henderson January 21, 1978August 30, 1979
Frank Drea October 18, 1978April 10, 1981
Douglas Wiseman August 30, 1979July 6, 1983
Gordon Walker April 10, 1981February 13, 1982
Robert Elgie February 13, 1982February 8, 1985
George Ashe July 6, 1983February 8, 1985
Bob Runciman February 8, 1985May 17, 1985 Gordon Walker February 8, 1985May 17, 1985 PC
(Miller)
Jim Gordon May 17, 1985June 26, 1985 Bob Runciman May 17, 1985June 26, 1985
Elinor Caplan June 26, 1985June 16, 1986 Monte Kwinter June 26, 1985September 29, 1987 Liberal
(Peterson)
Sean Conway June 17, 1986September 9, 1987
Richard Patten September 29, 1987August 2, 1989 Bill Wrye September 29, 1987August 2, 1989
Chris Ward August 2, 1989October 1, 1990 Greg Sorbara August 2, 1989October 1, 1990
Frances Lankin October 1, 1990April 22, 1991 Peter Kormos October 1, 1990March 18, 1991 NDP
(Rae)
Marilyn Churley March 18, 1991June 26, 1995
Fred Wilson April 22, 1991February 3, 1993
Chair of the Management Board of Cabinet In 1993, most of the functions performed by the Ministry of Government Services were transferred to the Secretariat of the Management Board of Cabinet.
Brian Charlton February 3, 1993June 26, 1995
David Johnson June 26, 1995October 10, 1997 Norm Sterling June 26, 1995August 16, 1996 PC
(Harris)
David Tsubouchi August 16, 1996June 17, 1999
Chris Hodgson October 10, 1997February 8, 2001
Bob Runciman June 17, 1999February 7, 2001
David Tsubouchi February 8, 2001April 15, 2002Minister of Consumer and Business Services
Norm Sterling February 8, 2001April 14, 2002
April 15, 2002October 22, 2003 Tim Hudak April 15, 2002October 22, 2003 PC
(Eves)
Gerry Phillips October 22, 2003June 29, 2005 Jim Watson October 23, 2003June 29, 2005 Liberal
(McGuinty)
Minister of Government and Consumer Services
Gerry Phillips June 29, 2005October 30, 2007
Ted McMeekin October 30, 2007July 8, 2008
Minister of Government ServicesMinister of Small Business and Consumer Services
Ted McMeekin July 8, 2008June 24, 2009 Harinder Takhar July 8, 2008June 24, 2009
Harinder Takhar June 24, 2009November 27, 2012Minister of Consumer Services
Ted McMeekin June 24, 2009January 18, 2010
Sophia Aggelonitis January 18, 2010August 18, 2010
John Gerretsen August 18, 2010October 20, 2011
Margarett Best October 20, 2011February 11, 2013
Dwight Duncan November 27, 2012February 11, 2013Duncan appointed as interim minister upon Takhar's resignation.
Harinder Takhar February 11, 2013May 8, 2013 Tracy MacCharles February 11, 2013June 24, 2014 Liberal
(Wynne)
John Milloy May 8, 2013June 24, 2014
Minister of Government and Consumer Services
David Orazietti June 24, 2014June 13, 2016
Marie-France Lalonde June 13, 2016January 12, 2017
Tracy MacCharles January 12, 2017June 29, 2018
Todd Smith June 29, 2018November 5, 2018 PC
(Ford)
Bill Walker November 5, 2018June 20, 2019
Lisa Thompson June 20, 2019June 18, 2021
Ross Romano June 21, 2021June 24, 2022
Minister of Public and Business Service Delivery
Kaleed Rasheed June 24, 2022September 20, 2023

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References

  1. "Doug Ford Announces New Provincial Cabinet – CHG 2023". capitalhillgroup.ca. 2022-06-25. Retrieved 2023-06-14.
  2. "Agencies and current appointees - Public Appointments Secretariat".