Addison Lee

Last updated

Addison Lee Limited
Company type Private
Founded1975;50 years ago (1975) in Battersea, London
Founder John Griffin
Headquarters London, W2
United Kingdom
Area served
Greater London
Key people
Liam Griffin, CEO
Services Minicab, Courier, Motorcycle taxi
Revenue£346 million (2017)
Website addisonlee.com

Addison Lee is a British private hire car and courier company headquartered in London, England. The company was founded in 1975 by John Griffin. It has become one of London's largest private hire companies, handling millions of rides annually.

Contents

An Addison Lee Multivan with the latest branding AddLee S01 EV VW Multivan City 0245 v2RGB-Flare.jpg
An Addison Lee Multivan with the latest branding

Founding

The company was established in 1975 by John Griffin initially under the name Pacecroft Limited [1] Griffin chose the name "Addison Lee" because he believed that a company name starting with "A" would increase visibility in telephone directory listings. The name "Addison" was suggested by a colleague who lived in Addison Gardens, a London area considered prestigious at the time. The company's ownership was initially split between Griffin and investor Lenny Foster.


[1] "Companies House Addison Lee Limited - Overview". beta.companieshouse.gov.uk. Retrieved 17 September 2017

[2] https://www.bbc.co.uk/news/uk-england-london-22230868

Currently

As of 2024, Addison Lee operates a fleet of approximately 5,000 vehicles[1] and generates annual revenues exceeding £500 million. The company completes more than 2 million individual rides and courier deliveries each year.

Addison Lee has been recognised for its operational standards, achieving ISO 9002 and receiving accreditation from the Investors in People programme.

History

Takeover

In October 2024, it was announced that ComfortDelGro, a multi-national transport group based in Singapore, acquired Addison Lee for £269.1m. [2]

In April 2020, the Carlyle Group sold Addison Lee back to Liam Griffin, who returned as CEO to lead the company through the challenges of the COVID-19 pandemic.

In April 2013 the Carlyle Group, a private equity firm, purchased the company for an undisclosed sum, reported to be £348m. Liam Griffin replaced Daryl Foster as CEO. The Carlyle Group intended to grow the firm nationally and internationally. [3] During 2014 Addison Lee announced that founder John Griffin had stepped down earlier that year and is no longer involved with the company.

Acquisition

In 2021, Addison Lee acquired black taxi operator ComCab London, making it the largest private hire and taxi company in London.[1] Addison Lee and ComCab merged operations, allowing their customers to book a car, taxi or courier service on one platform.[2]

In 2023, Addison Lee also acquired London-based private hire fleet operator Green Tomato Cars, [3] to support its customers with their sustainability and net zero targets.[4]


[1] https://www.fleetnews.co.uk/news/car-industry-news/2021/06/17/addison-lee-becomes-london-s-largest-taxi-firm-with-comcab-acquisition

[2] https://www.cityam.com/addison-lee-becomes-londons-largest-taxi-firm-with-comcab-deal/

[3] https://www.fleetnews.co.uk/news/latest-fleet-news/electric-fleet-news/2023/07/03/green-tomato-cars-bought-by-addison-lee

[4] https://fleetworld.co.uk/addison-lee-acquires-green-tomato-cars-to-drive-sustainability-focus/

Technology

Addison Lee incorporates advanced technology to manage its fleet and operations, using driver PDAs, GPS tracking and text messaging for efficiency.

The company's focus on reducing emissions was recognised with it won the "Best Large Private Sector Fleet" award at the Energy Saving Trust Fleet Hero Awards 2011. [4] Addison Lee participates in the "Green500" initiative, which aims to reduce carbon emissions across London.

Addison Lee's software platform, developed in partnership with Haulmont Technology, has been applied in other industries. For example, the company's technology was used by JBW, an enforcement agency. [5]


[1] https://blog.infinitecab.com/review-addison-lee-taxi-service-company-london/

[2] https://www.fleetnews.co.uk/news/2011/11/24/fleet-hero-2011-awards-winners-announced/41544/

[3] https://www.wired-gov.net/wg/wg-news-1.nsf/0/F160B91655FD1C808025753700440F88

Controversy

In April 2012, Addison Lee's chairman John Griffin instructed all of its drivers to begin using bus lanes, against the will of Transport for London. Griffin argued that allowing only licensed black taxis to use the lanes was "unfair discrimination". Griffin also secured a judicial review against Hackney Carriage legislation saying it was archaic.

John Griffin said the firm would "indemnify any fines or payments" that the firm's drivers would incur. In April 2012 the High Court ruled that Addison Lee could not encourage or instruct its drivers to use bus lanes. [6]

In the April 2012 edition of Addison Lee's corporate magazine Add Lib, [7] John Griffin used his editorial piece to voice his opinion that collisions with cyclists were unavoidable, and not the fault of his drivers. He concluded: "It is time for us to say to cyclists, ‘You want to join our gang, get trained and pay up’." [8] This has caused a reaction from London's cycling community, including the London Cycling Campaign, CTC, Levenes Cycle and the London Fixed-Gear and Single-Speed forum, who have started taking action boycotting Addison Lee cabs by leaving negative reviews on the company's iPhone app, organizing protests, and calling for people to lobby their companies to stop their Addison Lee accounts. [9] [10]

Dr. Belinda Web started an e-petition with HM Government to have Addison Lee's license withdrawn. [11] This caused a reaction from London's cycling community, including the London Cycling Campaign.

On 26 April 2012, the Chief Procurement Officer confirmed that the UK Government (OP71) contract with Addison Lee would be terminated at the end of April 2012. [12]

In 2015, following reports that a small number of Addison Lee drivers had kicked same-sex couples out of their cars, the company introduced a diploma for its drivers, which includes equality training. [13]

In September 2017, Addison Lee lost a tribunal case brought by Leigh Day, which sought to grant employees rights such as the minimum wage and holiday pay. [14]

Accessibility

In October 2015, Addison Lee introduced CycleCab, a service allowing up to two passengers to travel in a cab with one bicycle. [15]

Former operations

Between July 2006 and April 2013, Addison Lee operated the Redwing Coaches business. [16] [17] [18] [19]

Related Research Articles

<span class="mw-page-title-main">Hackney carriage</span> British car for hire

A hackney or hackney carriage is a carriage or car for hire. A hackney of a more expensive or high class was called a remise. A symbol of London and Britain, the black taxi is a common sight on the streets of London. The hackney carriages carry a roof sign TAXI that can be illuminated to indicate their availability for passengers.

<span class="mw-page-title-main">ComfortDelGro</span> Singaporean multinational land transport company

ComfortDelGro Corporation Limited, commonly known as ComfortDelGro, is a multi-national transport group based in Singapore. It is listed on the Singapore Exchange and operates more than 40,000 vehicles across 13 countries. It was formed on 29 March 2003 through a merger of Singaporean land transport companies Comfort Group and DelGro Corporation.

<span class="mw-page-title-main">Taxis of New York City</span>

Taxicabs in New York City come in two varieties: yellow and green; they are widely recognizable symbols of the city. Taxis painted yellow are able to pick up passengers anywhere in the five boroughs. Taxis painted apple green, which began to appear in August 2013, are allowed to pick up passengers in Upper Manhattan, the Bronx, Brooklyn, Queens, and Staten Island. Both types have the same fare structure. Taxicabs are operated by private individuals or companies and licensed by the New York City Taxi and Limousine Commission (TLC). It also oversees over 40,000 other for-hire vehicles, including "black cars", commuter vans, and ambulettes.

<span class="mw-page-title-main">Taxis of Singapore</span>

Taxis of Singapore come in two main varieties. Traditional taxi companies offer flag down and call bookings and their drivers are hired employees of the company. Ridesharing companies allow bookings through a smartphone, allowing ease for passengers, these are mostly known as private hire vehicles (PHV). Their apps also allow the flexibility to work and pick up passengers with their own vehicle, be it owned or rented, provided the various requirements are met depending on the company.

Taxicabs within a country often share common properties, but there is a wide variation from country to country in the vehicles used, the circumstances under which they may be hired and the regulatory regime to which these are subject.

<span class="mw-page-title-main">Taxis of the United Kingdom</span> Transportation in form of taxicabs in the United Kingdom

Taxicabs are regulated throughout the United Kingdom, but the regulation of taxicabs in London is especially rigorous with regard to mechanical integrity and driver knowledge. An official report observed that: "Little however is known about the regulation by anyone outside the trade. The Public Carriage Office (PCO), which regulates and licenses taxis and private hire was transferred from the Metropolitan Police to become part of Transport for London in 2000." In 2015, there were around 298,000 licensed drivers in England, of which 164,000 were private hire licences, 62,000 were taxi licences and 72,000 were dual licences.

<span class="mw-page-title-main">TX4</span> Motor vehicle

The TX4 is a purpose-built taxicab manufactured by The London Taxi Company, a subsidiary of Geely Automobile of China. From 2007 until their liquidation in 2013 it was manufactured by LTI. It is the latest in a long line of purpose-built taxis produced by The London Taxi Company and various predecessor entities. The design has evolved via several mutations from the Austin FX3 of the 1950s. TX4's immediate predecessor is the TXII.

<span class="mw-page-title-main">Modec</span>

Modec was an electric vehicle manufacturer in Coventry, in the United Kingdom, specialising in Commercial vehicles in the N2 category. It unveiled its first model in April 2006 and announced its intention to commence series production in March 2007, with the first production vehicles destined for Tesco. Following a long-term decline in sales, it entered administration in March 2011, with all remaining assets and intellectual property sold to Navistar International.

Lex Autolease was created in May 2009 from the merger of HBOS-owned Lex Vehicle Leasing with Lloyds TSB Autolease, and is currently the largest vehicle leasing business in the UK, with a fleet of about 385,000 vehicles. One in every thirty new cars sold in the UK is through Lex Autolease.

<span class="mw-page-title-main">Taxi</span> Type of vehicle for hire with a driver

A taxi, also known as a taxicab or simply a cab, is a type of vehicle for hire with a driver, used by a single passenger or small group of passengers, often for a non-shared ride. A taxicab conveys passengers between locations of their choice. This differs from public transport where the pick-up and drop-off locations are decided by the service provider, not by the customers, although demand responsive transport and share taxis provide a hybrid bus/taxi mode.

Liam Griffin is a British racing driver and businessman. He is the son of John Griffin and was CEO of minicab company Addison Lee for 10 years before carrying out a management buyout with the private equity firm Carlyle. He is currently the Vice Chairman of Addison Lee.

<span class="mw-page-title-main">Ecoigo</span>

Ecoigo is a London-based company which offers corporate taxicab, chauffeur and private hire in the United Kingdom. In April 2014 Ecoigo went into administration and was bought by WestOne Cars, which is owned by Addison Lee.

Climatecars is a London, England private hire car service which uses solely hybrid and electric cars in its fleet. The company promotes itself as a green alternative to black taxi and minicab companies based in London.

<span class="mw-page-title-main">Ola Consumer</span> Indian ridesharing company

Ola Consumer, formerly Ola Cabs, is an Indian transportation company that provides ride-hailing services and operates other business verticals such as financial services and cloud kitchens. It is headquartered in Bangalore, and operates in 250+ Indian cities.

Sir John Patrick Griffin is a British businessman. He is the founder of the cab and courier company Addison Lee.

<span class="mw-page-title-main">Tristar Worldwide</span>

Tristar Worldwide was a chauffeur-driven private hire car provider. The UK-based company operates in around 80 countries with an annual turnover of £48m and 650 employees. It was founded in 1978, originally for use by business class passengers of Virgin Atlantic. Tristar operates a fleet of 415 Volvo and Mercedes-Benz cars.

<span class="mw-page-title-main">Redwing Coaches</span> British coach tour operator

Redwing Coaches is a coach tour operator in London and Kent.

Green Tomato Cars is a London-based taxi service that focuses on being environmentally friendly. Customers can order a taxi by phone, through the company's website, or by using a smartphone app, similar to Uber. They were the first car service in London to operate the Toyota Prius as their flagship car, and the first to use the Toyota Mirai – a hydrogen fuel cell zero emissions vehicle. As of 2019, Green Tomato Cars had a fleet of more than 600 Toyota Prius hybrids, plug-in hybrids, and zero-emission executive cars. Chauffeur specialist Travelhire acquired Green Tomato Cars from Transdev in February 2019.

<span class="mw-page-title-main">CitySprint</span> UK courier and logistics company

CitySprint is a courier and logistics company based in the UK. The company operates the brands On the dot, CitySprint Health, CitySprint Office, Transworld and CityBags.

A livery cab, private hire, or minicab (London) is a car with a driver available for hire only on a pre-booked basis. These cabs are contrasted with public-hire taxicabs or hackney carriages, hailed or street taxis, licensed to ply streets and for hailing throughout communities. This type of transport may include limousine services and some minibuses and shuttle buses.

References

  1. "Companies House Addison Lee Limited - Overview". beta.companieshouse.gov.uk. Retrieved 17 September 2017.
  2. Lun, Tan Nai (23 October 2024). "ComfortDelGro to acquire UK private hire, black cab provider for £269.1 million". The Business Times. Retrieved 25 October 2024.
  3. "London minicab firm Addison Lee sold for £300m". BBC News. 20 April 2013.
  4. "Fleet Hero Awards 2011". Energy Saving Trust. Archived from the original on 30 July 2012. Retrieved 5 May 2012.
  5. "JBW Group chooses Haulmont Technology for new enforcement control system". Fleet Industry News. Bauer Consumer Media Ltd. 17 February 2011.
  6. "TfL's High Court injunction prevents Addison Lee from instructing its drivers to use bus lanes". TfL. 26 April 2012. Retrieved 5 July 2020.
  7. "AddLib - Addison Lee news and promotions". Addison Lee. Retrieved 19 January 2018.
  8. MacMichael, Simon (19 April 2012). "Addison Lee chairman provokes controversy with his views on London cyclist deaths". road.cc.
  9. Burgess, Kaya (20 April 2012). "Minicab chief: cyclists have to expect to be hurt on roads". The Times.
  10. Walker, Peter (20 April 2012). "Addison Lee minicab boss's criticism of cyclists angers bike lobby". The Guardian. London.
  11. "Petition: Withdraw Addison Lee's license". UK Government and Parliament. Archived from the original on 23 April 2012. Retrieved 21 April 2012.
  12. Mulholland, Helene (27 April 2012). "Addison Lee loses government contract". The Guardian. London.
  13. "Addison Lee introduces equality training for its drivers". Dial2Donate. Archived from the original on 12 August 2018. Retrieved 24 August 2015.
  14. "UK tribunal rules group of Addison Lee drivers deserve workers' rights". Reuters.com. Archived from the original on 25 September 2017. Retrieved 19 January 2018.
  15. Nigel Wynn (7 October 2015). "London taxi firm Addison Lee offers cabs for cyclists and their bikes". cyclingweekly.com. Retrieved 7 June 2023.
  16. Addison Lee acquires Redwing Fleet News 24 July 2006
  17. Addison Lee acquires Redwing Coaches Acquisitions Monthly October 2006
  18. Redwing Coaches Bus & Coach Buyer 17 August 2015
  19. Redwing purchases Reliance [ permanent dead link ]RouteOne 3 June 2015