Agreement on Journey Continuation

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The Agreement on Journey Continuation (AJC) is a commercial agreement between 17 major European rail operators, to allow international train passengers on the next possible train without additional costs, in case of a missed train connection.

Contents

Background

Before the AJC, there were already other protections for rail passengers who miss a connecting train and lose their seat reservation due to a delay of the first train. These passengers are allowed on the next possible train without additional costs under certain conditions: [1]

Since 2017, the AJC provides a further protection when the above protections are not valid. The AJC protection is similar to the protection of CIV, but covers separate tickets instead of a single ticket (through ticket).

Traditionally, international trains journey could be booked all the way on one booking, then the contract obliged the ticket issuer to rebook passenger who missed a connection. But train operators have to a higher degree avoided selling such tickets, recommending passengers to buy separate tickets from each operator.

Conditions

The passenger who, due to a delay or cancellation of the preceding train, misses a train on which he has a seat reservation, is allowed on the next possible train without additional costs under these conditions: [1] [2] [3] [4]

Participating rail operators

The agreement is developed by the International Rail Transport Committee (CIT).

The signatories are:

Going to join during 2023 or 2024: [5] [6]

The agreement is open to new signatories. [7]

As of 2022, all signatories are European national rail operators. No open-access operators have signed yet.

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References

  1. 1 2 "TRAIN TRAVEL IN EUROPE | A beginner's guide". www.seat61.com. Retrieved 2022-10-29.
  2. "Industry expert warns rail operators must be kinder to delayed travellers". The Independent. 2018-03-05. Retrieved 2022-10-29.
  3. "Railways agree on follow-up journey without extra costs in case of missed connection". RailTech.com. Retrieved 2022-10-29.
  4. "European rail companies sign Agreement on Journey Continuation". Railway PRO. 2022-10-25. Retrieved 2022-10-29.
  5. 1 2 "Eurostar and five more operators join the Agreement on Journey Continuation: what does it entail?". RailTech.com. 2023-10-25. Retrieved 2023-10-26. Next to Eurostar, joining the Agreement on Journey Continuation are Hungarian operator MÁV-Start, the Croatian HŽPP, Lithuanian LTG Link, Polish PKP Intercity, and GYSEV, a regional railway company that offers cross-border public rail passenger services in Western Hungary and Eastern Austria.
  6. "Another step forward in seamless international rail ticketing" (PDF). cit-rail.org. CIT and CER. 2023-10-23. Retrieved 2023-10-26. Six new railway undertakings have or will soon join the CIT Agreement on Journey Continuation (AJC) - MÁV-Start, GYSEV, HŽPP, Eurostar, LTG Link and PKP Intercity.
  7. Carta, Vittorio (2022-05-02). "Rail Session on Through-ticketing - 10th Florence Intermodal Forum Towards EU-wide Intermodal Ticketing" (PDF). Retrieved 2022-10-30.