Air Serbia Flight 324

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Air Serbia Flight 324
Air Serbia Flight 324 investigation image of colllision (cropped2).png
Surveillance footage showing the aircraft overrunning the runway and hitting the ILS localiser antenna
Accident
Date18 February 2024 (2024-02-18)
SummaryRunway overrun on takeoff
Site Belgrade Nikola Tesla Airport, Belgrade, Serbia
44°49′39.8″N20°17′18.5″E / 44.827722°N 20.288472°E / 44.827722; 20.288472
Air Serbia Flight 324
Aircraft
ERJ195 - OY-GDC - AMS - 20231215.jpg
OY-GDC, the aircraft involved in the accident, seen in 2023
Aircraft type Embraer E195
Operator Marathon Airlines, on behalf of Air Serbia
IATA flight No.JU324
ICAO flight No.ASL86C
Call signAIR SERBIA 86 CHARLIE
Registration OY-GDC
Flight origin Belgrade Nikola Tesla Airport, Belgrade, Serbia
Destination Düsseldorf Airport, Düsseldorf, Germany
Occupants111
Passengers105
Crew6
Fatalities0
Survivors111

On 18 February 2024, Air Serbia Flight 324, an Embraer E195 operated by Marathon Airlines as a scheduled flight on behalf of Air Serbia, overran the runway while taking off from Belgrade Airport, striking multiple ground structures before climbing and returning to the airport. None of the 111 people on board the aircraft were injured, however the aircraft was written off.

Contents

The accident led to the termination of the agreement between Air Serbia and Marathon Airlines and the revision of safety procedures at Belgrade Airport. Serbian authorities opened an investigation shortly after the crash which resulted in reports declaring the cause of the accident to be primarily pilot error, and Air Serbia reached an out-of-court settlement with a group of passengers who were on board.

Background

In June 2023, Air Serbia signed a wet-lease agreement with Greek carrier Marathon Airlines, whereby it would operate Embraer aircraft on behalf of Air Serbia and provide the necessary crew, maintenance and insurance. [1] [2] Marathon operated aircraft for five other airlines at the time of the accident and had had no serious incidents since their founding in 2017. [3] A total of five of Marathon Airlines' Embraer aircraft were operating on behalf of Air Serbia, and they were scheduled to operate around 19% of all Air Serbia flights in February. [2]

The aircraft involved was a 16-year-old Embraer E195LR, registered in Denmark as OY-GDC. [4] [5] It had returned from maintenance in Athens two days prior. [3] The jet was flown by a 58-year-old Italian pilot with A320 and E170 type-ratings assisted by a Polish copilot with an E170 type-rating. The pair had just flown the return leg of a flight between Vienna and Belgrade. [6]

Accident

Air traffic control audio during the accident

Flight 324 was scheduled to depart from Belgrade on the afternoon of 18 February 2024, for a flight to Düsseldorf, Germany. [7] The crew were cleared to take off from the point at intersection D6, which would leave them with a 2,349 metre-long takeoff run. The crew, however, mistakenly taxied onto the runway at intersection D5, leaving them with only 1,273 metres available. Air traffic control notified the pilots of their error, and suggested that they taxi back to D6. Around 30 seconds later, the crew confirmed they would take off from D5 anyway. [8] [9] [10]

During its takeoff run, the aircraft overran the runway and struck multiple airport approach lights and the instrument landing system before eventually becoming airborne. The plane was left with a hole in its fuselage and damage to its wing. It then went on to circle above Belgrade for an hour, after which it landed, and was sprayed with foam by firefighters due to fuel leaking from the aircraft. [11] [12] The passengers were evacuated via jet bridge, and no injuries were reported among the 106 passengers and five crew members. [8]

Investigation

Shortly after the accident, the Belgrade High Prosecutor's Office ordered police to determine the circumstances surrounding the collision. The Serbian Centre for Traffic Accident Investigation (Serbian : Центар за истраживање несрећа у саобраћају — ЦИНС, Centar za istraživanje nesreća u saobraćaju — CINS) also opened an investigation. [13] According to the head of CINS, Nebojša Petrović, the investigation was complicated by the involvement of five other countries (Brazil, where the aircraft was manufactured, Denmark, where it was registered, Greece, where the operating airline was based and Italy and Poland, where the two pilots were from). [12] The black boxes were sent to the US for analysis. [14] The CINS released a preliminary report in the form of an Announcement of Investigation Commencement on 22 February 2024 which contained a timeline of events, declared the event an accident and concludes that "one of the most probable causes of the accident was the inadequate assessment of the take-off parameters during the preflight preparation of the crew and after the decision to take-off with a shorter runway length compared to the initially planned one". [6] [15] [16]

Despite statements from the head of the CINS from shortly after the accident that the investigation would be completed within three months, and a legal obligation to issue a report within a year, [17] the agency issued an interim report in August 2025. It showed that the crew had not conducted a proper departure briefing and incorrectly calculated the required take off distance, and noted that the captain exerted pressure on the first officer to depart from the incorrect intersection. The investigation concluded that the cause of the accident was pilot error, the report, however, also criticised the airport procedures enacted after the aircraft landed, noting that the jet was initially parked at the terminal despite the major fuel leak, and only later towed to a remote stand. [18] [9]

In December 2025 CINS issued its final report, which reiterated that the accident was the result of a sequence of human error, issues with crew resource management and a systematical non-adherence to procedure. [19] It noted issues with the operations manual of Marathon Airlines and made safety recommendations to the countries that issued the crews' pilot licenses, and remarked that the safety recommendation issued to Belgrade Airport pertaining to its emergency response plans was fulfilled. [20]

According to aviation analyst Isa Alkalay, the air traffic controller on duty performed their job "by the book", as according to ICAO Annex 2 ("Rules of the Air") to the Chicago Convention, "The pilot-in-command of an aircraft shall have final authority as to the disposition of the aircraft while in command." Alkalay instead criticises the pilots' "incompetent" reaction and "the system" which allowed them to be certified, as well as the decision to park the aircraft leaking fuel by the terminal. [21] The accident has been called the national airline's "most serious safety incident since the 90s". [20]

Aftermath

Flights were temporarily diverted from Belgrade Airport, [7] and the airport's instrument landing system was downgraded from CAT III to CAT I. [9] As a result of the accident, Air Serbia announced the termination of its wet-lease agreement with Marathon Airlines on February 20, and announced that flights scheduled to be operated by Marathon would be instead operated by other aircraft in the Air Serbia fleet to minimise disruption. [22] Additionally, the aircraft suffered significant damage and was eventually written off. [23] The emergency response plans at Belgrade airport were also revised to require aircraft leaking fuel to be directed away from terminal operations. [9]

Near the end of 2024, Air Serbia reached an out-of-court settlement with a group of around 50 passengers who were on the flight reportedly for a sum of around 1,000,000 Serbian dinars per person (around €8,500 at the time). The group received their money in June 2025, however Air Serbia was criticised for the response, and one passenger was quoted as saying that they were "not really satisfied", with some saying they were traumatised by the incident and left with a fear of flying. Air Serbia was allegedly dismissive during the negotiations, saying that when the passengers were flown to Dusseldorf on a replacement flight, "nobody had a fear of flying then". The passengers that were not part of this group of 50 received only the standard compensation amounting to around €200. [24] [25]

References

  1. "Embraer: E-jets will fuel Air Serbia's growth and tackle seasonality". Ex-YU aviation. 31 July 2023. Retrieved 28 November 2025.
  2. 1 2 Salinger, Igor (20 February 2024). "Air Serbia prekida saradnju sa Marathon Airlines: Embraeri se vraćaju u Grčku" [Air Serbia ends cooperation with Marathon Airlines: Embraers return to Greece]. Aero Telegraf (in Serbian). Retrieved 28 November 2025.
  3. 1 2 Vojinovic, Petar (19 February 2024). "[ANALIZA] Kako je došlo do udesa Embraera 195 na Er Srbijinom letu JU324: Kontrola letenja tri puta pokušala da upozori posadu" [[ANALYSIS] How the Embraer 195 crashed on Air Serbia flight JU324: Air traffic control tried to warn the crew three times]. Tango Six (in Serbian). Retrieved 28 November 2025.
  4. "Обавештење о почетку истраге удеса авиона" [Notice of commencement of aircraft accident investigation](PDF). Center for Investigation of Accidents in Transport of the Republic of Serbia (in Serbian). 21 February 2024. Archived from the original (PDF) on 15 May 2024. Retrieved 1 August 2024.
  5. Vučetić, Predrag (23 August 2025). "CINS objavio privremeni izveštaj o udesu aviona Embraer E190 u Beogradu" [CINS publishes interim report on Embraer E190 plane crash in Belgrade]. Aero Telegraf (in Serbian). Retrieved 28 November 2025.
  6. 1 2 "Preliminary E-jet accident report finds Marathon pilots at fault". Ex-YU Aviation. 23 February 2024. Retrieved 28 November 2025.
  7. 1 2 "Passenger jet hits equipment on takeoff from Belgrade airport and is forced to make emergency return". Associated Press. 19 February 2024. Retrieved 19 February 2024.
  8. 1 2 "Pogrešne odluke posade dovele do udesa na Aerodromu Nikola Tesla, fotografije pokazuju oštećenja aviona" [Crew's wrong decisions led to crash at Nikola Tesla Airport, photos show aircraft damage]. NOVA portal (in Serbian). 23 August 2025. Retrieved 28 November 2025.
  9. 1 2 3 4 "Investigation finds Marathon pilots at fault for 2024 Air Serbia accident". Ex-YU Aviation. 18 August 2025. Retrieved 10 December 2025.
  10. "CINS objavio izveštaj – kako je došlo do udesa aviona "Embraer" na letu "Er Srbije"" [CINS publishes report - how the Embraer plane crash on Air Serbia flight occurred]. РТС (in Serbian). 22 February 2024. Archived from the original on 6 September 2025. Retrieved 10 December 2025.
  11. "(FOTO) Avion koji leti za "Er Srbiju" sleteo s rupom i oštećenjima krila" [(PHOTO) Aeroplane flying for Air Serbia landed with a hole and wing damage]. N1 (in Serbian). 19 February 2024. Retrieved 28 November 2025.
  12. 1 2 "Srbija sa još pet zemalja istražuje udes grčkog aviona u Beogradu" [Serbia, along with five other countries, is investigating the Greek plane crash in Belgrade]. Radio Slobodna Evropa (in Serbo-Croatian). 22 February 2024. Retrieved 29 November 2025.
  13. "Piloti nisu postupili po naredbi - prvi rezultati istrage incidenta u vezi sa letom "Er Srbije"" [Pilots did not follow orders - first results of investigation into incident involving Air Serbia flight]. РТС (in Serbian). 20 February 2024. Retrieved 10 December 2025.
  14. "Istraga nezgode na letu "Er Srbije" – stigle stručne ekipe iz Brazila i Grčke, crne kutije se šalju u SAD" [Investigation into Air Serbia flight accident – expert teams from Brazil and Greece have arrived, the black boxes are being sent to the USA]. РТС (in Serbian). 27 February 2024. Retrieved 10 December 2025.
  15. "Preliminarni izveštaj o udesu aviona u Beogradu: Neadekvatna procena parametara za poletanje" [Preliminary report on the plane crash in Belgrade: Inadequate assessment of takeoff parameters]. NOVA portal (in Serbian). 22 February 2024. Retrieved 10 December 2025.
  16. Salinger, Igor (22 February 2024). "Piloti dva puta upozoreni da poleću sa pogrešne pozicije: Objavljen preliminarni izveštaj udesa na letu JU324" [Pilots warned twice for taking off from wrong position: Preliminary report on JU324 accident released]. Aero Telegraf (in Serbian). Retrieved 10 December 2025.
  17. Vojinovic, Petar (11 June 2025). "Er Srbija se nagodila sa putnicima Embraera koji je doživeo udes na "Nikoli Tesli", CINS (ponovo) kasni sa objavljivanjem izveštaja" [Air Serbia settles with passengers of Embraer that crashed on Nikola Tesla, CINS (again) delays publication of report]. Tango Six (in Serbian). Retrieved 10 December 2025.
  18. "Pogrešne odluke posade dovele do udesa na Aerodromu Nikola Tesla, fotografije pokazuju oštećenja aviona" [Wrong decisions by the crew led to the accident at Nikola Tesla Airport, photos show damage to the plane]. N1 Info RS (in Serbian). 23 August 2025. Retrieved 10 December 2025.
  19. Vučetić, Predrag (17 December 2025). "Konačni izveštaj CINS-a: Niz grešaka u kokpitu doveo do udesa Embraera E190 u Beogradu" [CINS final report: A series of cockpit errors led to the Embraer E190 crash in Belgrade]. Aero Telegraf (in Serbian). Retrieved 24 December 2025.
  20. 1 2 Vojinovic, Petar (16 December 2025). "Centar za istraživanje nesreća objavio konačni izveštaj udesa avio-kompanije "Marathon Airlines" na letu za Er Srbiju: Isključiva krivica na strancima, letačkoj posadi Embraera" [Accident Investigation Center publishes final report on Marathon Airlines crash on Air Serbia flight: Foreigners, Embraer flight crew solely to blame]. Tango Six (in Serbian). Retrieved 24 December 2025.
  21. Alkalaj, Isa (9 December 2025). "[ANALIZA] Da li je kontrolor letenja mogao da spreči udes Embraera na aerodromu "Nikola Tesla"?" [[ANALYSIS] Could the air traffic controller have prevented the Embraer crash at Nikola Tesla Airport?]. Tango Six (in Serbian). Retrieved 14 December 2025.
  22. "'Er Srbija' prekida saradnju sa grčkim prevoznikom posle oštećenja aviona na letu" [Air Serbia ends cooperation with Greek carrier after aircraft damage on a flight]. Radio Slobodna Evropa (in Serbo-Croatian). 20 February 2024. Retrieved 28 November 2025.
  23. "[POSLEDNJA VEST] Nakon raskida saradnje Maratonovi avioni odlaze iz Beograda, avion koji je učestvovao u udesu biće rashodovan" [[LATEST NEWS] After the termination of cooperation, Marathon's planes leave Belgrade, the aircraft involved in the accident will be scrapped]. Tango Six (in Serbian). Petar Vojinovic. 20 February 2024. Retrieved 18 March 2024.
  24. "Er Srbija isplatila milione putnicima umalo kobnog leta - Vreme" [Air Serbia paid millions to passengers of the near-fatal flight]. Vreme (in Serbian). 10 June 2025. Retrieved 4 December 2025.
  25. "Milionska odšteta putnicima umalo kobnog leta Er Srbije, svakom putniku po milion dinara" [Millions in compensation for passengers of the nearly fatal Air Serbia flight, one million dinars for each passenger]. NOVA portal (in Serbian). 12 June 2025. Retrieved 4 December 2025.