Artificial Solutions

Last updated

Artificial Solutions
Company type Public company
Nasdaq:  ASAI
ISIN SE0012323756
Industry
Founded2001
FounderJohan Åhlund, Johan Gustavsson and Michael Söderström
Headquarters Stockholm, Sweden
Number of locations
Offices in Stockholm, Barcelona, and Austin
Key people
Per Ottosson (CEO)
ProductsTeneo platform [1]
Website www.artificial-solutions.com

Artificial Solutions is a multinational technology company that develops technology for conversational AI systems.

The company's products have been deployed in a wide range of industries including automotive, [2] finance, [3] [4] [5] energy, entertainment, telecoms, [6] [7] the public sector, [8] [9] retail [10] [11] and travel. [12] It’s Customers include telecom providers such as AT&T, [13] as well as other organisations such as Circle K [14] and Folksam, [15]

The company was founded in 2001 and became a public company in 2019 [16] after the reverse takeover of Indentive AB. Artificial Solutions is listed on the Nasdaq First North stock exchange under the ticker ASAI.

History

Founded in Stockholm in 2001 by Johan Åhlund, Johan Gustavsson and Michael Söderström the company created interactive web assistants using a combination of artificial intelligence and natural language processing. Artificial Solutions expanded with the development of online customer service optimization products and by 2005 it had several offices throughout Europe supporting the development and sales of its online virtual assistants. [17]

In 2008 Elbot, Artificial Solutions won the Loebner Prize. [18]

In 2010, the company’s management changed, causing the company to focus the basis of its technology on Natural Language Interaction and launched the Teneo Platform, which allows people to hold humanlike, conversations with applications running on electronic devices. [19] [20] [21] In 2013 Artificial Solutions launched Lyra, a mobile personal assistant that is able to operate and remember the context of the conversation across different platforms and operating systems. [22] [23] [24]

A new round of funding was announced in June 2013 to support expansion in the US market. [25]

Since then the company has continued to develop the Teneo Platform and patent technology in the conversational AI sector including a framework for enabling chatbots to interact easily with each other. [26]

In 2018, the company raised a total of 13.7[ quantify ] Euros in equity capital to help support global growth and to accelerate the expansion of Teneo.[ citation needed ]

In 2019, Artificial Solutions Holding completed the Reverse Takeover of Indentive, enabling the business of Artificial Solutions Holding to be traded on Nasdaq First North. Lawrence Flynn remains the CEO. [27]

In November 2020, Per Ottosson took over as CEO. He is based at the company's headquarter in Stockholm together with the newly appointed CFO, Fredrik Törgren. [28]

Related Research Articles

<span class="mw-page-title-main">Chatbot</span> Program that simulates conversation

A chatbot is a software application or web interface that is designed to mimic human conversation through text or voice interactions. Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a conversational partner. Such chatbots often use deep learning and natural language processing, but simpler chatbots have existed for decades.

<span class="mw-page-title-main">NICE Ltd.</span> Surveillance and data analytics company in Israel

NICE Ltd. is an Israeli technology company specializing in customer relations management software, artificial intelligence, and digital and workforce engagement management. The company serves various industries, such as financial services, telecommunications, healthcare, outsourcers, retail, media, travel, service providers, and utilities.

<span class="mw-page-title-main">Virtual assistant</span> Software agent

A virtual assistant (VA) is a software agent that can perform a range of tasks or services for a user based on user input such as commands or questions, including verbal ones. Such technologies often incorporate chatbot capabilities to simulate human conversation, such as via online chat, to facilitate interaction with their users. The interaction may be via text, graphical interface, or voice - as some virtual assistants are able to interpret human speech and respond via synthesized voices.

LivePerson is a global technology company that develops conversational commerce and AI software.

Dialogflow is a natural language understanding platform used to design and integrate a conversational user interface into mobile apps, web applications, devices, bots, interactive voice response systems and related uses.

<span class="mw-page-title-main">Lyra (virtual assistant)</span>

Lyra, until 2017 marketed under the name Indigo, is an intelligent personal assistant developed by Artificial Solutions and which runs on Android and iOS. The application uses natural language understanding to answer a user's questions on a variety of topics, make recommendations and operate the user's device.

<span class="mw-page-title-main">Dean Weber</span> American computer scientist

Dean Weber is an American entrepreneur, computer scientist and inventor, described by many as "the father of the intelligent personal assistant" and was credited for the commercial launch of the first virtual assistant called IVAN, in 1999. During that time, Weber was founder of One Voice Technologies, an Artificial Intelligence company founded in 1998 in San Diego, California. At One Voice, Weber was instrumental in launching voice solutions worldwide to millions of users and ultimately sold his patent portfolio to Apple in 2010 prior to Apple's launch of Siri.

<span class="mw-page-title-main">Flok (company)</span> American tech startup based in New York City

Flok was an American tech startup based in New York City that provides marketing services such as chatbots/AI, customer loyalty programs, mobile apps and CRM services to local businesses.

niki.ai Artificial intelligence company

Niki was an artificial intelligence company headquartered in Bangalore, Karnataka. It was founded in May 2015 by IIT Kharagpur graduates Sachin Jaiswal, Keshav Prawasi, Shishir Modi, and Nitin Babel.

Amazon Lex is a service for building conversational interfaces into any application using voice and text. It powers the Amazon Alexa virtual assistant. In April 2017, the platform was released to the developer community, and suggested that it could be used for conversational interfaces including Web, mobile apps, robots, toys, drones, and more. Amazon already had launched Alexa Voice Services, which developers can use to integrate Alexa into their own devices, like smart speakers, alarm clocks, etc.; however, Lex will not require that end users interact with the Alexa assistant per se, but rather any type of assistant or interface. As of February 2018, users can now define a response for Amazon Lex chatbots directly from the AWS management console.

<span class="mw-page-title-main">Witlingo</span> Software as a service company

Witlingo is a B2B Software as a Service (SaaS) company that enables businesses and organization to engage with members of their communities by using the latest innovations in Human Language Technology and Conversational AI, such Speech recognition, Natural Language Processing, IVR, Virtual Assistant apps on Smartphone platforms(iOS and Android), Chatbots, and Digital audio.

Gupshup is an American messaging platform for businesses to communicate. With primary operations in India, United States, Europe, Latin America, Africa, Middle East and South East Asia. It is owned and operated by Webaroo Inc.

<span class="mw-page-title-main">Haptik</span> Indian enterprise conversational AI platform

Haptik is an Indian enterprise conversational AI platform founded in August 2013, and acquired by Reliance Industries Limited in 2019. The company develops technology to enable enterprises to build conversational AI systems that allow users to converse with applications and electronic devices in free-format, natural language, using speech or text. The company has been accorded numerous accolades including the Frost & Sullivan Award, NASSCOM's Al Game Changer Award, and serves Fortune 500 brands globally in industries such as financial, insurance, healthcare, technology and communications.

Yalochat is an artificial intelligence platform specializing in emerging markets. It is based in San Francisco with offices in Mexico City, Mumbai, Shanghai, Bogotá, and São Paulo.

Conversational commerce is e-commerce done via various means of conversation and using technology such as: speech recognition, speaker recognition, natural language processing and artificial intelligence.

Area 120 is Google's in-house incubator in which employees work on 20% Project product ideas. It has helped develop Gmail, AdSense, Google News, and Google Cardboard.

You.com is an AI assistant that began as a personalization-focused search engine. While still offering web search capabilities, You.com has evolved to prioritize a chat-first AI assistant.

LaMDA is a family of conversational large language models developed by Google. Originally developed and introduced as Meena in 2020, the first-generation LaMDA was announced during the 2021 Google I/O keynote, while the second generation was announced the following year. In June 2022, LaMDA gained widespread attention when Google engineer Blake Lemoine made claims that the chatbot had become sentient. The scientific community has largely rejected Lemoine's claims, though it has led to conversations about the efficacy of the Turing test, which measures whether a computer can pass for a human. In February 2023, Google announced Bard, a conversational artificial intelligence chatbot powered by LaMDA, to counter the rise of OpenAI's ChatGPT.

<span class="mw-page-title-main">Yellow.ai</span> Yellow.ai is a company in San Mateo California that focuses on customer service automation

Yellow.ai, formerly Yellow Messenger, is a multinational company headquartered in San Mateo, California focused on customer service automation. It was founded in 2016 and provides an AI platform for automating customer support experiences across chat and voice. The platform supports more than 135 languages across more than 35 channels.

References

  1. ↑ Teneo, Artificial Solutions, 2019
  2. ↑ "Artificial Solutions and RückerLypsa Combine to Build Conversational AI for the Automotive Sector Artificial Solutions and RückerLypsa Combine to Build Conversational AI for the Automotive Sector". AIthority. 8 May 2019. Retrieved 12 August 2019.
  3. ↑ Thompson, Scott. "Agria working with Artificial Solutions". FStech. Perspective Publishing. Retrieved 12 September 2013.
  4. ↑ Savvas, Antony. "Co-operative Bank uses Mia to speed up contact centre calls". Computerworld UK. IDG. Retrieved 12 September 2013.
  5. ↑ Thompson, Scott (29 March 2012). "2012 FStech Awards: winners announced". FStech. Perspective Publishing. Retrieved 12 September 2013.
  6. ↑ Westerholm, Joel. "Telenors elektroniska kundtjänst pressar kostnaderna". ComputerSweden. IDG. Retrieved 12 September 2013.
  7. ↑ Peart, Andy (17 January 2013). "Artificial Solutions powers Online Virtual Assistant for Vodafone Ireland" (Press release). Artificial Solutions.
  8. ↑ Brax, Sofia (18 January 2011). "Digitala kolleger alltid till tjänst". Publik. Fackforbundet ST. Retrieved 12 September 2013.
  9. ↑ Nilsson, Orjan. "Cyber-damene husker deg". Nettavisen. iBergen.
  10. ↑ "Circle K selects Teneo AI platform to enhance shopping experience". Retail Insight Network. 21 August 2019. Retrieved 30 August 2019.
  11. ↑ Travis, Aaron (5 January 2013). "In Defense Of The Humble App Walkthrough". TechCrunch.
  12. ↑ Fox, Linda (16 April 2013). "CWT brings virtual face to mobile service". Phocuswire.
  13. ↑ "Artificial Solutions". Hardman & Co.
  14. ↑ "Circle K selects Teneo AI platform to enhance shopping experience". Retail Insight. 21 August 2019.
  15. ↑ "Artificiell intelligens reglerar skador på Folksam". Breakit.
  16. ↑ "A Conversational AI Leader Is Going Public". Motley Fool. 25 February 2019.
  17. ↑ "Al grano". Elnuevolunes.es. Retrieved 8 September 2013.
  18. ↑ "Elbot". Chatbots. Retrieved 25 September 2019.
  19. ↑ Mike Elgan (9 March 2013). "Smart apps think (so you don't have to)". Computerworld. Retrieved 8 September 2013.
  20. ↑ "Artificial Solutions Unveils a Software Toolkit for Adding Speech to Mobile Apps". SpeechTechMag.com. 17 January 2012. Retrieved 8 September 2013.
  21. ↑ "Så effektiv er Ikeas chat-robot: Har været på 'efteruddannelse' - Computerworld". Computerworld.dk. 10 October 2012. Retrieved 8 September 2013.
  22. ↑ Hoyle, Andrew (24 February 2013). "Indigo brings Siri-like assistance to Android for free (hands-on) | Mobile World Congress - CNET Reviews". Reviews.cnet.com. Retrieved 8 September 2013.
  23. ↑ "Indigo Wants to Be Your Personal Assistant Across Devices". Lifehacker.com. 30 April 2013. Retrieved 8 September 2013.
  24. ↑ Wollman, Dana (26 February 2013). "Indigo is a cloud-based, cross-platform personal assistant for Android and Windows Phone 8 (hands-on)". Engadget.com. Retrieved 8 September 2013.
  25. ↑ "Artificial Solutions raises $9.4m in Scope-led round for US expansion | AltAssets Private Equity News". Altassets.net. 25 June 2013. Retrieved 8 September 2013.
  26. ↑ Trenholm, Rich. "Next generation of personal assistant takes a step towards 'Her'-style super-Siri". Cnet. CBS Interactive.
  27. ↑ Leadership Team, Artificial Solutions, 2019
  28. ↑ Artificial Solutions International AB: Per Ottosson appointed new CEO of Artificial Solutions, Aktiespararna, 2020
This page is based on this Wikipedia article
Text is available under the CC BY-SA 4.0 license; additional terms may apply.
Images, videos and audio are available under their respective licenses.