David Phillips is an American civil engineer best known for accumulating frequent flyer miles by taking advantage of a promotion by Healthy Choice Foods in 1999. [1] While grocery shopping he calculated that the value of a mail-in promotion for frequent flyer miles exceeded the cost of the pudding on which it was offered. In May 1999, Phillips received 1,253,000 frequent flyer miles.
Phillips is the Associate Vice President of Energy and Sustainability at University of California. [2]
Healthy Choice was running a promotion offering 500 miles for each pack of ten Healthy Choice bar codes (UPC) mailed in as proof of purchase. [3] Valuing each mile at two cents, Phillips calculated that the return per UPC ($1) was worth a significant part of the price of a frozen meal (which were selling for $2), but while shopping he found Healthy Choice soup cans for only $0.90. [3]
He later discovered the same promotion also included individual pudding packages at 25 cents each, while shopping at a nearby Grocery Outlet. [3] He subsequently visited ten Grocery Outlet stores in the Sacramento area, buying every case of pudding available, totaling 12,150 individual servings of pudding, [3] for $3,140. [4] He also had the Grocery Outlet manager order additional cases. In order to divert attention, he claimed he was stocking up for Y2K. [5] Clerks started calling him "Pudding Guy". [6]
The promotion included an early-bird bonus if the packages were mailed during May 1999 (the mileage earned would double from 500 miles to 1,000 miles for every ten UPCs submitted). Phillips failed to remove all the UPCs himself in such a short time. He recruited members of a local Salvation Army branch to cut the UPC codes off the cardboard wrapped around the pudding containers; in exchange, Phillips donated the individual puddings. This donation allowed him to receive $815 in tax write-offs further increasing his return on investment. [3]
Phillips submitted proof of mailing the certificates and Healthy Choice Foods awarded him 1,253,000 frequent flyer miles. [7] He would apply some of the miles to his United, Delta and Northwest frequent flyer accounts, and the majority (over 1 million miles) to his AAdvantage account, in the process earning him lifetime Gold status. [3]
It is also speculated that neither ConAgra, the owners of the Healthy Choice brand, nor the airlines were seriously disadvantaged by the outcome, due to the small price paid by ConAgra to the airlines and the resultant publicity gained. [3]
Since 2000, Phillips continued to take advantage of frequent flyer promotions, and is earning points five times faster than he is spending them, now having reached lifetime Platinum status on his AAdvantage account. [8]
Phillips' pudding story received international attention from news outlets, such as The Wall Street Journal and The Times . The story was the inspiration for a subplot in the 2002 film Punch-Drunk Love . [9]
A frequent-flyer programme (FFP) is a loyalty program offered by an airline.
Loblaw Companies Limited is a Canadian retailer encompassing corporate and franchise supermarkets operating under 22 regional and market-segment banners, as well as pharmacies, banking and apparel. Loblaw operates a private label program that includes grocery and household items, clothing, baby products, pharmaceuticals, cellular phones, general merchandise and financial services. Loblaw is the largest Canadian food retailer, and its brands include President's Choice, No Name and Joe Fresh. It is controlled by George Weston Limited, a holding company controlled by the Weston family; Galen G. Weston, is the chair of the Loblaw board of directors, as well as chair of the board of directors and CEO of Canada-based holding company George Weston.
Sobeys Inc. is a national supermarket chain in Canada with over 1,500 stores operating under a variety of banners. Headquartered in Stellarton, Nova Scotia, it operates stores in all ten provinces and accumulated sales of more than C$25.1 billion in the fiscal 2019 operating year. It is a wholly owned subsidiary of Empire Company Limited, a Canadian business conglomerate.
Punch-Drunk Love is a 2002 American absurdist romantic comedy-drama film written and directed by Paul Thomas Anderson, and starring Adam Sandler, Emily Watson and Philip Seymour Hoffman. It follows an entrepreneur with social anxiety who falls in love with his sister's co-worker. The film was produced by Revolution Studios and New Line Cinema, and distributed by Columbia Pictures.
AAdvantage is the frequent-flyer program of American Airlines. Launched May 1, 1981, it was the second such loyalty program in the world and remains the largest, with more than 115 million members as of April, 2021.
Healthy Choice is the name of a brand of refrigerated and frozen foods owned by ConAgra Foods. According to ConAgra's official corporate history, it came into being after then-ConAgra CEO Charles "Mike" Harper suffered a heart attack in 1985. Forced to dramatically alter his diet, he came up with the idea of a line of healthier frozen foods.
No Frills is a Canadian chain of discount supermarkets, owned by Loblaw Companies Limited, a subsidiary of George Weston Limited. There are over 200 franchise stores located in nine Canadian provinces.
Lucky Stores is an American supermarket chain founded in San Leandro, California, in 1935. Lucky is currently operated by Albertsons in Utah and Save Mart Supermarkets in Northern California.
Woolworths Supermarkets is an Australian chain of supermarkets and grocery stores owned by Woolworths Group. Founded in 1924, Woolworths today is Australia's biggest supermarket chain with a market share of 33% as of 2019.
No Name is a line of generic brand grocery and household products sold by Loblaw Companies Limited, Canada's largest food retailer. No Name products are available in stores across Canada that include Loblaws, No Frills, Dominion, Real Canadian Superstore, Your Independent Grocer, Valu-mart, Zehrs, Fortinos, Provigo, Extra Foods, Super-Valu, Maxi, Atlantic Superstore, and Shoppers Drug Mart.
David Phillips may refer to:
Grocery Outlet Holding Corp. is an American discount closeout retailer consisting exclusively of supermarket locations that offer deeply discounted, overstocked, and closeout products from name-brand and private-label suppliers. The company has stores in California, Oregon, Washington, Idaho, Nevada, Maryland, Pennsylvania and New Jersey.
Market of Choice is a supermarket chain based in Eugene, Oregon, United States. The store carries traditional grocery products, as well as those that are specifically natural and organic.
Loyalty marketing is a marketing strategy in which a company focuses on growing and retaining existing customers through incentives. Branding, product marketing, and loyalty marketing all form part of the customer proposition – the subjective assessment by the customer of whether to purchase a brand or not based on the integrated combination of the value they receive from each of these marketing disciplines.
A food desert is an area that has limited access to affordable and nutritious food. In contrast, an area with greater access to supermarkets and vegetable shops with fresh foods may be called a food oasis. The designation considers the type and the quality of food available to the population, in addition to the accessibility of the food through the size and the proximity of the food stores.
Everyday Rewards, formerly Woolworths Rewards, is a customer loyalty program owned and operated in Australia and New Zealand by Woolworths Group. Members can earn points in the program from Woolworths Group companies, as well as partner brands like Ampol, Bupa and Origin Energy. Qantas Frequent Flyer program members can convert 2,000 Everyday Rewards points to 1,000 Frequent Flyer points as part of a partnership between the two companies.
MileagePlus is the loyalty program of United Airlines that offers rewards to passengers traveling on certain types of tickets. Following the 2010 merger agreement between United and Continental Airlines, United Mileage Plus was chosen to be the frequent flyer program for the combined airline. The program was subsequently renamed to MileagePlus, and maintains its relationship with its Star Alliance partners, as well as other airline and travel enterprise agreements.
SkyMiles is the frequent-flyer program of Delta Air Lines that offers points to passengers traveling on most fare types, as well as to consumers who utilize Delta co-branded credit cards, which accumulate towards free awards such as airline tickets, business and first-class upgrades, and luxury products. Created in 1981 as the "Delta Air Lines Frequent Flyer Program", its name was changed to SkyMiles in 1995. Originally all airlines including Delta, only gave miles for airline travel and not credit card expenditures. Delta claims to have been the first major U.S. airline without mileage expiration, so travelers can redeem awards at their leisure, but others have since followed. The airline also has a separate SkyBonus program that provides small to mid-sized business owners with a way to earn points for trips taken by employees, good towards free flights, upgrades, Medallion status and other travel awards. It has been ranked fairly high according to some independent news outlets.
This is a list of food desert issues and solutions by country.
The Points Guy (TPG) is an American travel website and blog that produces sponsored news and stories on travel, means of accumulating and using airline points and miles, politics, and credit cards - in particular, credit card reviews. The site was founded in 2010 and was initially a blog written by founder Brian Kelly. By 2017, the site employed 20 full-time staff in addition to 50 freelance contributors.