Formation | 2018 |
---|---|
Type | Trade association |
Purpose | Promoting innovation and collaboration in digital services for US governments |
Headquarters | United States |
Membership | 16 founding members (including Ad Hoc, CivicActions, NAVA PBC, and more) |
Executive Director | Traci Walker |
Website | Official website |
The Digital Services Coalition (DSC) is a trade association based in the United States that facilitates the delivery of digital services to U.S. government entities. Formed in 2018, the coalition's membership includes digital companies with common values, and aim to enhance the quality, accessibility, and efficiency of government technology services. [1]
The Digital Services Coalition was established to address challenges in how digital services are procured and delivered within the U.S. government. The founding members were inspired by the failure of HealthCare.gov and the need to modernize government technology systems, improve procurement processes, and ensure the delivery of user-centered digital services that better meet the needs of the public.
As an industry association, the Digital Services Coalition serves as a forum for companies involved in agile software development, user-centered design, [2] and emerging technologies to learn about public sector digital transformation initiatives.
The coalition's stated mission is to create a fairer and more transparent environment for government technology procurement while ensuring that digital services meet the evolving needs of the public. [3] Its work aligns with broader federal initiatives such as the U.S. Digital Service (USDS) and 18F, which focus on modernizing government technology.
The DSC comprises a range of member organizations, from small startups to established firms, all dedicated to improving the delivery of government services through technology. The coalition requires members to demonstrate a commitment to principles like transparency, collaboration, and human-centered design (HCD). [4]
The founding members of the DSC are: [5]
The Defense Information Systems Agency (DISA), known as the Defense Communications Agency (DCA) until 1991, is a United States Department of Defense (DoD) combat support agency composed of military, federal civilians, and contractors. DISA provides information technology (IT) and communications support to the President, Vice President, Secretary of Defense, the military services, the combatant commands, and any individual or system contributing to the defense of the United States.
E-government is the use of technological communications devices, such as computers and the Internet, to provide public services to citizens and other persons in a country or region. E-government offers new opportunities for more direct and convenient citizen access to government and for government provision of services directly to citizens.
Electronic services or e-services are services that make use of information and communication technologies (ICTs). The three main components of e-services are:
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The New York City Office of Technology and Innovation (OTI), formerly known as the Department of Information Technology and Telecommunications (DoITT), is the department of the government of New York City that oversees the City's "use of existing and emerging technologies in government operations, and its delivery of services to the public". Although the agency's primary purpose is to facilitate the technology needs of other New York City agencies, the department is best known by city residents for running the city's 311 "citizens' hotline," established in 2003. Its regulations are compiled in title 67 of the New York City Rules.
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Los Angeles County Economic Development Corporation (LAEDC) is a public-benefit nonprofit corporation established in 1981 by the Los Angeles County Board of Supervisors. Its mission is “Reinventing our economy to collaboratively advance growth and prosperity for all.” The LAEDC was originally formed to facilitate Los Angeles County's economy with programs to improve and stimulate economic development to ameliorate conditions of poverty, community tensions, and social and economic disparities.
The Reproductive Health Supplies Coalition (RHSC) is a global partnership of public, private and non-governmental organizations. Its aim is to ensure that all people in low- and middle-income countries can choose, obtain and use the supplies and appropriate services they need to safeguard their reproductive health. Since 2004, the Coalition has been part of international efforts to secure reproductive health supplies by increasing resources, strengthening systems, and building effective partnerships.
The Government Digital Service is a unit of the Government of the United Kingdom's Department for Science, Innovation and Technology, tasked with transforming the provision of online public services.
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Nick Sinai is a venture capitalist, adjunct faculty at Harvard Kennedy School, author, and a former senior official in the Obama Administration.
Civic technology, or civic tech, enhances the relationship between the people and government with software for communications, decision-making, service delivery, and political process. It includes information and communications technology supporting government with software built by community-led teams of volunteers, nonprofits, consultants, and private companies as well as embedded tech teams working within government.
The Bangladesh Computer Council (BCC) is a statutory government organization operating under the Information and Communication Technology Division of the Ministry of Posts, Telecommunications, and Information Technology of the government of Bangladesh. Its headquarters are situated in Agargaon, Dhaka, Bangladesh. It was initially known as the National Computer Committee (NCC) in 1983 and transformed into the Bangladesh Computer Council through Act No. 9 of the National Parliament in 1990.
The Connecticut Department of Administrative Services (DAS) is a department of the American state of Connecticut. It oversees many of the state's core functions and acts as a service provider and administrator for other state departments and agencies.
The Department of FISCal, also known as FI$Cal, is a state government department under the California Government Operations Agency of the executive branch of the government of California.
CivicActions, Inc. is a services firm that provides technological support with a focus on free and open-source software to agencies.
Efficiency Office is a government department under the Innovation, Technology and Industry Bureau of the Government of Hong Kong. It is a management consulting agency in the SAR government structure, providing suggestions of general consulting, resource management and information technology for different SAR government departments and agencies.