''[[Handbook of Behavioral Operations Management]]''
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: CS1 maint: location missing publisher (link)Elliot Bendoly | |
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Born | 1974 Cleveland, Ohio |
Nationality | American |
Occupation(s) | Academic, author |
Academic background | |
Alma mater | Case Western Reserve University, Indiana University |
Academic work | |
Institutions | Ohio State University,Emory University |
Main interests | Operations Management,Human Behavior,Technology Use |
Notable works | Excel Basics to Blackbelt Handbook of Behavioral Operations Management Visual Analytics for Management |
Notable ideas | OUtCoMES Cycle |
Elliot Bendoly (born December 4,1974,in Cleveland,Ohio) is an American professor of management science at the Fisher College of Business at Ohio State University [1] notable for his work in operations management and collaborations with scholars in management and psychology with economics expert Rachel Croson,Susan Helper and David Levine,as well as system dynamics expert John Sterman. [2] He has served as associate dean for Fisher’s undergraduate program and co-academic director of its Specialized Master in Business Analytics. [3]
A graduate of the Indiana University Bloomington and Case Western Reserve University,Bendoly was on the faculty of Emory University in Atlanta,prior to joining Ohio State University. [4] He is a senior editor at the Production And Operations Management Journal (Behavioral Operations and Management of Technology departments) and associate editor for the Journal of Operations Management. His publications in POM,JOM,Management Science,Information Systems Research,MIS Quarterly and Journal of Applied Psychology,equal 28 published academic articles,with 32 additional articles appearing in other peer-reviewed outlets ( Journal of Business Logistics , Decision Sciences , European Journal of Operational Research ,and the International Journal of Operations and Production Management (Google scholar h-index of 40). [5]
Bendoly is the Operations Management Distinguished Scholar at the Academy of Management,and was formerly the Caldwell Research Fellow at Emory University. In 2020,an article reviewing 15 years of scholarship four top journals (Management Science,Journal of Operations Management,Production and Operations Management,M&SOM),Bendoly was listed as one of the most prolific operations management scholars to enter the field over that period (2000–2015). [6]
Bendoly is the author of seven books,including three editions of Excel Basics to Blackbelt (Cambridge Press 2020,2013,2008). [7] He is the author of Excel Basics to BlackBelt,Strategic ERP Extension and Use, [8] Handbook of Research in Enterprise Systems, [9] Handbook of Behavioral Operations Management, [10] and Visual Analytics for Management. [11]
He is also the developer of the Blackbelt Ribbon add-in,several classroom mobile applications,and the prototype for enterprise student information systems (Navigator).
Bendoly is the originator of the OUtCoMES Cycle for problem structuring and examination,the ‘standard convention’in visualization,among other frameworks and guides in analysis. [12]
Bendoly's work on the fit between operating policies and IT system implementations / post-implementation use began with his work with SAP at Indiana University. Since then,he has worked on interdisciplinary studies with a range of OM and MIS researchers in an attempt to better bridge the knowledge bases of the two fields.
Much of this work deals with the fit between the use of enterprise systems/enterprise bolt-ons and the needs of the operations managers,new product developers,and overarching firm strategy.
His work has also had a focus on the sharing and use of specific forms of information across functions. The findings of his research at the firm level demonstrate the importance of issues such as fit with regards to operating policies and the use of technology. The findings also emphasize the importance of knowledge management,strategy/operations alignment,time-lagged effects and connections both among firms and among a given firm's functional units.
Bendoly co-edited the first special issue on Behavioral Operation in 2006. [13] His interest with regards to the role of human behavior is divided into group-level/collaborative phenomena and individual-level responses to work policy,complexity and uncertainty. His work has investigated a range of dyadic collaborative and group settings primarily in the contexts of technology implementation/project management and supply chain management relationships. His work has investigated a range of worker and managerial task settings primarily in the contexts of technology implementation/project management and revenue management.
Survey and controlled laboratory experiments have been his primary methods applied. His findings have generally found that the interplay between operating and technical/informational conditions,as well as personal characteristics,influence the stress,arousal and general comfort of individuals. This ultimately drives effective motivation,the extent of work done,quality,and overall performance. The discounting of the nuanced interplay of these factors explains otherwise unanticipated losses in performance reported in the field.
The following are three recent representative works of Professor Bendoly’s (authored/co-authored). Additional authors and additional details are available through the associated links,or via his Google Scholar page:
Enterprise resource planning (ERP) is the integrated management of main business processes,often in real time and mediated by software and technology. ERP is usually referred to as a category of business management software—typically a suite of integrated applications—that an organization can use to collect,store,manage and interpret data from many business activities. ERP systems can be local-based or cloud-based. Cloud-based applications have grown in recent years due to the increased efficiencies arising from information being readily available from any location with Internet access.
Game theory is the study of mathematical models of strategic interactions among rational agents. It has applications in many fields of social science,used extensively in economics as well as in logic,systems science and computer science. Traditional game theory addressed two-person zero-sum games,in which a participant's gains or losses are exactly balanced by the losses and gains of the other participant. In the 21st century,game theory applies to a wider range of behavioral relations,and it is now an umbrella term for the science of rational decision making in humans,animals,as well as computers.
Strategy is a general plan to achieve one or more long-term or overall goals under conditions of uncertainty. In the sense of the "art of the general",which included several subsets of skills including military tactics,siegecraft,logistics etc.,the term came into use in the 6th century C.E. in Eastern Roman terminology,and was translated into Western vernacular languages only in the 18th century. From then until the 20th century,the word "strategy" came to denote "a comprehensive way to try to pursue political ends,including the threat or actual use of force,in a dialectic of wills" in a military conflict,in which both adversaries interact.
An information system (IS) is a formal,sociotechnical,organizational system designed to collect,process,store,and distribute information. From a sociotechnical perspective,information systems are composed by four components:task,people,structure,and technology. Information systems can be defined as an integration of components for collection,storage and processing of data of which the data is used to provide information,contribute to knowledge as well as digital products that facilitate decision making.
SWOT analysis is a strategic planning and strategic management technique used to help a person or organization identify Strengths,Weaknesses,Opportunities,and Threats related to business competition or project planning. It is sometimes called situational assessment or situational analysis. Additional acronyms using the same components include TOWS and WOTS-UP.
Business performance management (BPM) is a management approach which encompasses a set of processes and analytical tools to ensure that an organization's activities and output are aligned with its goals. BMP is associated with business process management,a larger framework managing organizational processes.
Behavioral operations management examines and takes into consideration human behaviours and emotions when facing complex decision problems. It relates to the behavioral aspects of the use of operations research and operations management. In particular,it focuses on understanding behavior in,with and beyond models. The general purpose is to make better use and improve the use of operations theories and practice,so that the benefits received from the potential improvements to operations approaches in practice,that arise from recent findings in behavioral sciences,are realized. Behavioral operations approaches have heavily influenced supply chain management research among others.
Robert Engel Machol was an American systems engineer and professor of systems at the Kellogg Graduate School of Management of Northwestern University. Machol wrote the earliest significant books directly related to systems engineering. He was also Chief Scientist for the Federal Aviation Administration,President of the Operations Research Society of America,and an encyclopedia editor.
David John Snowden is a Welsh management consultant and researcher in the field of knowledge management and the application of complexity science. Known for the development of the Cynefin framework,Snowden is the founder and chief scientific officer of The Cynefin Company,a Singapore-based management-consulting firm specialising in complexity and sensemaking.
Microfoundations are an effort to understand macroeconomic phenomena in terms of economic agents' behaviors and their interactions. Research in microfoundations explores the link between macroeconomic and microeconomic principles in order to explore the aggregate relationships in macroeconomic models.
Organizational behavior management (OBM) is a subdiscipline of applied behavior analysis (ABA),which is the application of behavior analytic principles and contingency management techniques to change behavior in organizational settings. Through these principles and assessment of behavior,OBM seeks to analyze and employ antecedent,influencing actions of an individual before the action occurs,and consequence,what happens as a result of someone's actions,interventions which influence behaviors linked to the mission and key objectives of the organization and its workers. Such interventions have proven effective through research in improving common organizational areas including employee productivity,delivery of feedback,safety,and overall morale of said organization.
Leadership studies is a multidisciplinary academic field of study that focuses on leadership in organizational contexts and in human life. Leadership studies has origins in the social sciences,in humanities,as well as in professional and applied fields of study. The field of leadership studies is closely linked to the field of organizational studies.
Varun Grover is an American Information systems researcher,who is the George &Boyce Billingsley Endowed Chair and distinguished professor at the Walton School of Business,University of Arkansas. From 2002-17,he was the William S. Lee Distinguished Professor of Information Systems at Clemson University,where he taught doctoral seminars on methods and information systems. He is consistently in the top 3 IS researchers in the world. He has an h-index of 100,among the top 5 in his field Grover has around 52,000 citations in Google Scholar and over 13,900 citations in Web of Science.
Johannes Adrianus Petrus (Jan) Hoogervorst is a Dutch organizational theorist,business executive,management consultant,and Professor Enterprise Governance and Enterprise Engineering at the University of Antwerp,known for his work in the field of enterprise engineering.
Alan Pilkington is a British engineer and researcher known for his work in technology management,operations management,Manufacturing strategy and enterprise engineering. He has been a professor at the Copenhagen Business School,Hult International Business School and S P Jain School of Global Management. He is currently Professor of Technology Management at Westminster Business School in London. He is past chair of the IEEE Technology Management Council for the UK and Republic of Ireland joint chapter on engineering management.
Victor Ricciardi is an American professor of business and author. He was an assistant professor of financial management at Goucher College. He is currently teaching at Ursinus College as a visiting Assistant Professor of Finance.
Linda Argote is an American academic specializing in industrial and organizational psychology. She is Thomas Lord Professor of Organizational Behavior and Theory in the Tepper School of Business at Carnegie Mellon University,where she directs the Center of Organizational Learning,Innovation and Knowledge.
Nada R. Sanders is an American university professor specializing in forecasting and supply-chain management. She is the Distinguished Professor of Supply Chain Management at the D’Amore-McKim School of Business at Northeastern University. She is also a research scholar,academic editor,reference book author,keynote speaker,business consultant,and corporate board member. Her forecasts describing the impact of the economic crisis on supply disruptions resulting from the COVID-19 pandemic received media coverage. Her latest book The Humachine, as well as her 2023 article published in HBR explore the influence of artificial intelligence over world business,culture and skills.
The Journal of Operations Management is a peer-reviewed academic journal covering research on all aspects of operations management. It was established in 1980 and is published by Wiley on behalf of the Association for Supply Chain Management. It is listed as one of the 50 journals used by the Financial Times to compile its business-school research ranks. The editors-in-chief are Elliot Bendoly and Rogelio Oliva.
Alok Gupta is an American information scientist,economic engineer,and academic. He is the Professor of Information and Decision,a Senior Associate Dean of Faculty,Research and Administration,and Curtis L. Carlson School Wide Chair in Information Management in the Carlson School of Management at the University of Minnesota.
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