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Evernote was acquired by the Italian technology company Bending Spoons in November 2022.[3]
Usage
Evernote is used for creating and managing textual notes, with the ability to embed photos, audio, and saved web content.
Notes are stored in virtual "notebooks" which can be arranged hierarchically, and can be tagged, annotated, edited, searched, and exported.
Data entry
In addition to textual notes, Evernote supports image capture from cameras on supported devices and voice note recording. In some situations, text that appears in captured images can be recognized using OCR and annotated.
Evernote supports touch and tablet screens with handwriting recognition and the ability to e-mail notes to the service, allowing for automated note entry via email rules or filters.[4]
Where suitable hardware is available, Evernote can automatically add geolocation tags to notes.[5]
Users with internet access and an Evernote account will have their notes automatically synchronized with a master copy held on Evernote's servers.
This approach gives a user access to edit their data across multiple machines and operating system platforms from anywhere, but still view, input, and edit data when an internet connection is not available. Offline changes will only be saved as a draft until internet connection is established.
Evernote uses industry standard security to encrypt and protect users information.[6]
Where Evernote client software is not available, online account holders can access their note archives via a web interface or through a media device. The service also allows selected files to be shared for viewing and editing by other users.[7]
Evernote has various account options, including free and paid tiers.[8]
As of February2025[update], Evernote has a free plan of 50 notes (of a maximum size of 200 MB) and 1 notebook, syncing to 1 device. Paid plans include Personal, Professional and Teams offerings. Enterprise services are also available upon request.
Accounts on the Professional tier have a 20 GB upload limit per month, can export notes as PDF files, and can forward emails directly into Evernote,[9] which includes a 20% discount on Adobe Acrobat Standard.[10]
The free service, meanwhile, does not make files available offline on iOS and Android devices; while sometimes they are available from cache, editing these files can cause conflicts when synchronizing.[11]
Additionally, portable versions of Evernote are available for flash drives and U3 drives. There are no officially supported native clients for BSD or Linux, but the company provides an API for external Linux clients.[13]
There is substantial variation in supported features on different platforms. For example, it is possible to edit Rich Text Format and sketches on Windows, while on Apple Macintosh it is possible to edit rich text, but only view sketches.
Web clipping support is installed by default on the Internet Explorer and Safari browsers when the Evernote software is installed on Windows or macOS.
In 2013, Evernote discontinued its direct integration with Twitter,[23] recommending IFTTT and Zapier as alternatives.[24]
Partnerships
Blinkist
The book-summarizing service Blinkist offers members the ability to synchronize their highlighted text passages to Evernote.
This happens in notes for each book with the title of the book as the note title.[25]
Deutsche Telekom
On March 25, 2013, Evernote announced a partnership with Deutsche Telekom to provide German customers with free access to Evernote Premium for one year.[26]
In January 2014 the partnership was expanded to additional European and Asian markets.[27]
Moleskine
Evernote Smart Notebook
In August 2012, Moleskine partnered with Evernote to produce a digital-friendly notebook with specially designed pages and stickers for smartphone syncing.[28]
On August 13, 2013, The New York Times reported that Telefónica Digital and Evernote entered into a global partnership agreement, giving Brazilian customers free access to Evernote Premium for one year.[32]
Under this global deal, Telefónica users in Costa Rica, Guatemala, Panama, the UK, and Spain were also offered the promotion.[33]
Incidents
Data loss
The service has experienced several cases of losing customer data.[34][35][36]
Denial-of-service attacks
On June 11, 2014, Evernote suffered a distributed denial-of-service attack that prevented customers from accessing their information. The attackers demanded a ransom, which Evernote refused to pay.[37]
A denial-of-service attack on August 8, 2014, resulted in a brief period of downtime for evernote.com; service was quickly restored.[38]
Security breach
On March 2, 2013, Evernote revealed that hackers gained access to their network and accessed user information, including usernames, email addresses, and hashed passwords. All users were asked to reset their passwords.[39][40]
In December 2016, Evernote announced its privacy policy would be changing in January 2017,[44] leading to claims the policy allowed employees of the firm to access users' content in some situations.[45][46]
In response to the concerns, Evernote apologized and announced the policy would not be implemented,[47][48] and that its employees would not have access to users' content unless users opted in.[49][50][51]
Evernote v10
In late 2020, Evernote released Evernote v10, written from scratch in the Electron framework, to replace older versions on multiple platforms.[52][53]
Some users noted the new app was much slower than the previous Windows and iOS versions,[54] had many features removed, and did not work with some default keyboard layouts, including Turkish, Latvian, and Polish, due to a conflict of hardcoded key bindings.[55][56]
This was later changed to allow customization of keyboard shortcuts and some of the previous features were added again.[57][58]
Drastic reduction of free edition
In June 2016, Evernote introduced a new limitation to just 2 devices on the free plan (previously unlimited) and increased the price of their paid plans.[59][60]
From early April 2018, Evernote Plus was no longer available for purchase;[61] However, users who had the Plus subscription can maintain it as long as their subscription is remains active.[62] In July 2024 these users received email saying that their next renewal would automatically upgrade them to the Personal plan.
In December 2023, Evernote reduced its free plan drastically (to a maximum of 50 editable notes), taking effect the same day.[63] This change and the lack of transition period have been considered unfavorable to free users who have used Evernote for years.[64]
In August 2024, Evernote further reduced its free plan to allow only one connected device at a time, with a maximum of two "desyncs" per month. [65][66]
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