EyeMail

Last updated
EyeMail Inc.
Company type Private
Industry
Founded2004;20 years ago (2004)
Headquarters,
U.S.
Area served
Worldwide
Owner Lisa S. Jones
Website eyemailinc.com

EyeMail Inc. is an American communications technology and digital marketing company based in Atlanta, Georgia. [1] [2] Founded by entrepreneur Lisa S. Jones, EyeMail Inc. is both a black and woman-owned business enterprise (WBE), and is an officially certified Minority Business Enterprise (MBE) by the NMSDC (National Minority Supplier Development Council).

Contents

The company is an "email video" provider, [3] offering a technology that enables up to 60 seconds-long HD videos to be compressed and embedded directly into emails, avoiding the need to click on a link or access a browser to play them. [4] [5] Some of EyeMail Inc.'s chief clients include PepsiCo, Microsoft, Delta Air Lines, The Coca-Cola Company, Porsche North America, and Harvard Business School, although the company also partners with mid-tier and emerging brands, [6] as well as nonprofit organizations. [3] In 2023, EyeMail Inc. appeared on Inc. magazine's annual list of the fastest-growing companies in the US Southeast region at number 181. [7]

History

Origins and growth (2004–2014)

EyeMail Inc. was founded by Lisa S. Jones in 2004 and is headquartered in Atlanta, Georgia. [8] Jones is originally from Montgomery, Alabama, and enrolled at the Alabama A&M University, [3] university from which she received BBA and MBA degrees. [9] She also studied marketing management at the Tuck School of Business at Dartmouth. [10] Before becoming an entrepreneur, Jones worked as a logistics and supply chain expert at NASA, [8] [4] eventually relocating to Atlanta to expand her career in supplier diversity for companies such as AT&T. [8] [3] Jones has revealed that she founded EyeMail Inc. after the unexpected passing away of her mother, [11] making a "vow to start and scale a global company in her honor". [12]

In 2004, Jones filed her first patent focused on video in email. [13] For five years, she developed EyeMail Inc. during her spare time, as she was also working full-time as an executive in telecommunications in Atlanta. [12] [11] Initially, EyeMail Inc. was turned down by a number of American development agencies, so Jones worked with several international technical teams until choosing a final partnership, [12] [5] which developed the product in only six months. [12] During her development process, Jones participated in Microsoft's Mentor/Protégé Innovation Lab Program, which "provided more support and expertise", [12] as well as its Innovation Center, becoming the first African-American woman to do so. [6] [14]

In 2008, Jones presented EyeMail Inc. in the first season of the CBS reality competition show The Next Tycoon , which she won. [6] [15] Jones subsequently contacted Georgia's Greater Women's Business Council (GWBC) and offered to create a free EyeMail Inc. campaign for them. [5] [6] The campaign caught the attention of Time Warner executives, and the company became EyeMail Inc.'s first client. [6] [8] This prompted Jones to leave her day job and fully dedicate herself to the company. [12] Following Time Warner, EyeMail Inc. began to work with other companies like The Coca-Cola Company, Delta Air Lines, Major League Baseball, [5] Porsche North America, Aetna, the Atlanta Braves, [12] and The Home Depot, among others. [6] In 2008, EyeMail Inc. was listed at number 3 on the Atlanta Tribune 's list for the "Top 8 Atlanta Businesses to Watch". [16]

In 2008, EyeMail Inc. began a formal relationship with The Coca-Cola Company as part of their mentor program through the Georgia Minority Supplier Diversity Council (GMSDC). [8] Three years later, the mentorship program with The Coca-Cola Company resulted in EyeMail Inc.'s selection by the Microsoft Corporation as a premier MWBE supplier in digital marketing. [17] EyeMail's business partnership with The Coca-Cola Company was pivotal to the growth of the company, purportedly causing its revenue to quadruple. [8] This allowed Jones' company to expand to Canada, Mexico, Pakistan, India and the United Kingdom. [8]

As both a black-owned and woman-owned business, EyeMail Inc. is a partner of the Billion Dollar Roundtable organization, where it classified as a Minority Women Business Enterprise (MWBE) strategic partner. [18] As EyeMail Inc.'s CEO, Jones took part as a panelist at the 2014 Billion Dollar Summit held by the Minority Business News USA (MBNUSA). [19]

Recent years (2015–present)

Writing for Forbes magazine in 2021, Laurel Donnellan noted that: "EyeMail's next-generation email experience has repeatedly proven with increases to click-through and call-to-action open rates while bringing email to life for a more engaging & memorable experience. Customers have achieved open rates of 60% and click-through rates of 38%, far above the industry average." [12] In 2018, Jones announced that the company would expand its business model of custom-made campaigns, moving towards a software as a service (SaaS) platform. [5] As of 2020, EyeMail Inc. partners with both private businesses—including The Coca-Cola Company and Delta Air Lines—as well as nonprofit organizations, such as the Make-A-Wish Foundation. [3] [12] Recently, EyeMail Inc. has launched a new product called EyeCon, which animates a logo or email signature, [8] [12] which, according to Forbess Lauren Donellan, "brings company logos to life". [12]

The company's business model grew significantly due to the ongoing COVID-19 pandemic, as the need for employers to effectively communicate digitally became more relevant. [20] In 2020, EyeMail Inc. announced the release of new options to support the hearing and visually impaired with close captioning, so they can also engage with the company's video email technology. [12] This new venture was done in collaboration with Senior Architects at Microsoft's Innovation Lab. [21] The company is also developing a "video in text solution" to expand product offerings, expected to be launched in 2022. [3]

In 2020, EyeMail Inc.was chosen by PepsiCo as one of 15 participants in the Stacy's Pita Chips's Rise Project, a mentorship program to support black women business owners. [22] As part of the project, EyeMail was added to a Female Founder Finder directory, which directs consumers to nearby female-founded businesses. [23]

In early 2023, EyeMail's Lisa S. Jones was listed among the "finest email mavens" by Uplers. [24] In May, she was among the winners of the Enterprising Women of the Year Award, [25] and the following month she listed as one of Top 100 Women of the Future in Emerging Tech by Women of the Future. [26] In June, Microsoft dedicated a special case study on EyeMail Inc., noting that it grew 71% in 2 years and delivers managed services projects 40% faster following the adoption of Microsoft 365 Business Premium. [27] The company has thus "[earned] a spot on the Inc. list of fast-growing small companies in the US Southeast region for 2023." [27] Writing for Microsoft the same year, Susanna Ray uses EyeMail Inc. as an example of "black-owned companies [that] are using corporate connections to give back". [28] The writer noted: "When Microsoft announced its Racial Equity Initiative in 2020 and set a goal to double the number of Black suppliers it does business with, a procurement engagement manager for the company remembered Jones and reached out, partnering with EyeMail to integrate video in email marketing communications as part of the Windows 11 launch in 2021." [28] In the same article, Jones stated:

I started crying when I got my first contract with Microsoft, because I was full of gratitude. Everyone told me, "You're a woman, you're a Black woman, you're from Alabama, you don't have the right network, you're not a coder" — I could go on and on. But I said, "I am going to make it." So when I was awarded the Microsoft contract, and the supplier number, the whole process of onboarding was fabulous, and it was exhilarating. We have a lot of Fortune 500 customers on our roster now, and there are so many tangible and intangible benefits to this relationship that continue to evolve and show up. [28]

Jones has recently announced the upcoming launches of EyeMail Software as a Service (SaaS) Storytelling Platform, which also includes new products and features such as EyeCon, EyeViewer Assistant (EVA) and Video in Text. [29] In November 2023, EyeMail Inc. was selected among the winners of Invest Connect, a pitch competition organized by the Technology Association of Georgia (TAG) as part of their Bridge Builders initiative, aimed to link black-owned businesses with investors. [30]

Awards and nominations

YearPresented byAwardResultRef.
2008 Atlanta Tribune Top 8 Atlanta Businesses to WatchWon
Technology Association of GeorgiaTop 40 Innovative CompaniesWon
2009Georgia TechnologyIndustry AwardWon
2010 Black Enterprise Innovator of the YearFinalist
Georgia Minority Technology Industry AwardWon
Stevie AwardsMost Innovative Company of the YearWon
2011Women in Technology HonoreeInnovator of the YearWon
2014Women in Technology HonoreeInnovator of the YearWon
2018 Delta Air Lines Catalyst of the YearWon
2019Minority Business EntrepreneurWBEs Who Rock AwardWon
2021Global Business Leaders Mag20 Innovative Companies Which Everyone Should Know in 2021Won
Upliers EmailTop 29 Experts Email Marketing TrendsWon
2022 Microsoft Supplier Prestige AwardsDiverse-Owned Supplier of the YearFinalist
Women in TechnologyWomen of the Year AwardFinalist
Corporate VisionCorporate Excellence AwardsWon
2023Enterprising WomenEnterprising Women of the Year AwardsWon
Women of the FutureTop 100 Women of the Future in Emerging TechWon
Inc. The Fastest-Growing Companies in the US SoutheastWon
[7]
Women in TechnologyFearless Woman in TechnologyWon
Technology Association of GeorgiaInvest ConnectWon

See also

Related Research Articles

<span class="mw-page-title-main">Coca-Cola</span> Carbonated soft drink

Coca-Cola, or Coke, is a carbonated soft drink with a cola flavor manufactured by the Coca-Cola Company. In 2013, Coke products were sold in over 200 countries worldwide, with consumers drinking more than 1.8 billion company beverage servings each day. Coca-Cola ranked No. 94 in the 2024 Fortune 500 list of the largest United States corporations by total revenue. Based on Interbrand's "best global brand" study of 2023, Coca-Cola was the world's sixth most valuable brand.

<span class="mw-page-title-main">Pepsi</span> Soft drink by PepsiCo

Pepsi is a carbonated soft drink with a cola flavor, manufactured by PepsiCo. As of 2023, Pepsi is the second most valuable soft drink brand worldwide behind Coca-Cola; the two share a long-standing rivalry in what has been called the "cola wars".

<span class="mw-page-title-main">John Sculley</span> American businessman

John Sculley III is an American businessman, entrepreneur and investor in high-tech startups. Sculley was vice-president (1970–1977) and president of PepsiCo (1977–1983), until he became chief executive officer (CEO) of Apple Inc. on April 8, 1983, a position he held until leaving in 1993. In May 1987, Sculley was named Silicon Valley's top-paid executive, with an annual salary of US$10.2 million.

<span class="mw-page-title-main">Cola wars</span> Soft drink marketing rivalry

The Cola wars are the long-time rivalry between soft drink producers The Coca-Cola Company and PepsiCo, who have engaged in mutually-targeted marketing campaigns for the direct competition between each company's product lines, especially their flagship colas, Coca-Cola and Pepsi. Beginning in the late 1970s and into the 1980s, the competition escalated until it became known as the cola wars.

<span class="mw-page-title-main">Tab (drink)</span> Diet cola brand

Tab was a diet cola soft drink produced and distributed by The Coca-Cola Company, introduced in 1963 and discontinued in 2020. The company's first diet drink, Tab was popular among some people throughout the 1960s and 1970s as an alternative to Coca-Cola. Several variations were made, including a number of fruit-flavored, root beer, and ginger ale versions. Caffeine-free and clear variations were released in the late 1980s and early 1990s.

<span class="mw-page-title-main">Fresca</span> Branded diet citrus soft drink

Fresca is a grapefruit-flavored citrus soft drink created by The Coca-Cola Company. Borrowing the word Fresca from Italian, Spanish, and Portuguese, it was introduced in the United States in 1966. Originally a bottled sugar-free diet soda, sugar sweetened versions were introduced in some markets.

<span class="mw-page-title-main">The Coca-Cola Company</span> American multinational beverage corporation

The Coca-Cola Company is an American multinational corporation founded in 1892. It manufactures, sells and markets soft drinks including Coca-Cola, other non-alcoholic beverage concentrates and syrups, and alcoholic beverages. Its stock is listed on the NYSE and is part of the DJIA and the S&P 500 and S&P 100 indexes.

Coca-Cola HBC AG also known as Coca-Cola Hellenic Bottling Company or just Coca-Cola Hellenic is the world's third-largest Coca-Cola anchor bottler in terms of volume with sales of more than 2 billion unit cases. Coca-Cola HBC's shares are primarily listed on the London Stock Exchange with a secondary listing on the Athens Stock Exchange. The company is a constituent of the FTSE 100 Index. Coca-Cola HBC has been named the industry leader among beverage companies in the 2014 Dow Jones Sustainability Index and is also included in the FTSE4Good Index.

<span class="mw-page-title-main">Coca-Cola Zero Sugar</span> Diet cola

Coca-Cola Zero Sugar is a diet cola produced by the Coca-Cola Company.

<span class="mw-page-title-main">Salesforce</span> American software company

Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development.

Supplier diversity refers to the use of minority-owned businesses as suppliers, and a supplier diversity program is a proactive business program which encourages such use within an organisation's supply chain. Minority-owned includes black and minority ethnic business ownership, women owned, veteran owned, LGBT-owned, service disabled veteran owned, historically underutilized business, and Small Business Administration (SBA)-defined small business concerns. The Hackett Group refers to "approximately 16 categories" covering various aspects of supplier diversity. It is not directly correlated with supply chain diversification, although utilizing more vendors may enhance supply chain diversification. Supplier diversity programs recognize that sourcing products and services from previously under-used suppliers helps to sustain and progressively transform a company's supply chain, thus quantitatively reflecting the demographics of the community in which it operates by recording transactions with diverse suppliers.

<span class="mw-page-title-main">John F. Brock</span> American businessman

John F. Brock, is an American businessman who was the chairman and chief executive officer of Coca-Cola Enterprises Inc. (CCE), the world's third-largest marketer, distributor, and producers of Coca-Cola products. He has more than 25 years of experience in the beverage sales industry.

Video email, also referred to as email video or video in email, refers to the embedding of videos directly into the body of an email, without the need to attach files or click on a hyperlink to play them. Although video email providers have existed since the early-to-mid 2000s, it has become an increasingly popular medium for email marketing in recent years due to technological advancements, and is used to boost engagement rates. Several companies use video email to showcase their brand identity, send out newsletters, and announce events, product lines or launches. Examples of video email providers include EyeMail Inc., TailoredMail, MailChimp, Biteable, BombBomb, and SalesMail.

HubSpot, Inc. is an American developer and marketer of software products for inbound marketing, sales, and customer service. HubSpot was founded by Brian Halligan and Dharmesh Shah in 2006.

<span class="mw-page-title-main">Larry Weber</span> American entrepreneur

Larry Weber is an American entrepreneur and the founder, chairman & CEO of Racepoint Global, a communications agency headquartered in Boston, MA. He has served as CEO of both mid-and large-scale companies, and has founded several other public relations and interactive marketing agencies including The Weber Group, ThunderHouse and W2. His clients have included AT&T, Boston Scientific, Coca-Cola, Deere, General Electric, General Motors, IBM, Kaiser Permanente, Lotus, Microsoft, Panasonic, SAP, and Verizon Wireless.

Mailchimp is a marketing automation and email marketing platform. "Mailchimp" is the trade name of its operator, Rocket Science Group, an American company founded in 2001 by Ben Chestnut and Mark Armstrong, with Dan Kurzius joining at a later date.

<span class="mw-page-title-main">Economy of Atlanta</span>

The Atlanta economy is the 10th largest in the country and 18th in the world with an estimated 2014 GDP of over $324 billion. Atlanta is one of ten U.S. cities classified as an "alpha-world city" by a 2010 study at Loughborough University, and ranks fourth in the number of Fortune 500 companies headquartered within city boundaries, behind New York City, Houston, and Dallas. Several major national and international companies are headquartered in metro Atlanta, including seven Fortune 100 companies: The Coca-Cola Company, Home Depot, United Parcel Service, Delta Air Lines, AT&T Mobility, and Newell Rubbermaid. Other headquarters for some major companies in Atlanta and around the metro area include Arby's, Chick-fil-A, Earthlink, Equifax, First Data, Foundation Financial Group, Gentiva Health Services, Georgia-Pacific, NCR, Oxford Industries, RaceTrac Petroleum, Southern Company, Mirant, and Waffle House. Over 75% of the Fortune 1000 companies have a presence in the Atlanta area, and the region hosts offices of about 1,250 multinational corporations. As of 2006 Atlanta Metropolitan Area ranks as the 10th largest cybercity in the US, with 126,700 high-tech jobs.

<span class="mw-page-title-main">Lisa S. Jones</span> American businesswoman and entrepreneur

Lisa S. Jones is an American businesswoman and entrepreneur, best known for being the founder of Atlanta-based video email company EyeMail Inc. As both a black and woman-owned business, EyeMail Inc. is classified as a Minority Women Business Enterprise (MWBE). Her company began as a start-up, eventually growing exponentially through partnerships with Microsoft, Delta Air Lines, Time Warner, Porsche North America, the Atlanta Tech Village, PepsiCo and, most notably, The Coca-Cola Company, through which EyeMail Inc. got selected by Microsoft as a premier MWBE supplier in digital marketing. Prior to dedicating herself to entrepreneurship, Jones worked in supplier diversity for telecommunications provider AT&T, and continues to develop a career as a thought leader and public speaker in the matter.

References

  1. Burns, Renita (September 28, 2010). "Tips for Effective E-mail Marketing". Black Enterprise . Retrieved November 3, 2021.
  2. Fisher, Ann (2022). Tech Tuesday - Email Innovation (radio show). All Sides. Ohio: WOSU Public Media via SoundCloud.
  3. 1 2 3 4 5 6 Archie Tucker, Lisa S. Jones (September 16, 2020). Guest Lisa S. Jones, Alumna and Founder/CEO of EyeMail, Inc. Start and Go (audio). Alabama A&M University . Retrieved November 2, 2021.
  4. 1 2 Jim Fitzpatrick, Lisa S. Jones (March 6, 2019). How to Transform Traditional Email into Engaging Experiences – Lisa S. Jones, EyeMail (YouTube video). Atlanta Tech Village: Atlanta Small Business Network. JBF Business Media. Retrieved November 3, 2021.
  5. 1 2 3 4 5 Beilin, Holly (May 9, 2018). "How This Founder Got Execs At Delta, Coca-cola and More to Notice Her Email Marketing Product". Hypepotamus. Retrieved November 3, 2021.
  6. 1 2 3 4 5 6 Neil Howe, Craig Williams (2017). Lisa Jones - Founder and Chief Executive Officer of EyeMail Inc (radio show). Business Authority Radio. Business Innovators Radio Network via iHeartRadio.
  7. 1 2 "Meet the 200 Companies Making an Outsized Impact in the Southeast". Inc. 2023. Archived from the original on June 29, 2023. Retrieved July 12, 2023.
  8. 1 2 3 4 5 6 7 8 Southerland, Randy (2021). "Corporate partnership helps email tech company quadruple its revenue". Atlanta Business Chronicle . Retrieved November 3, 2021.
  9. Blake, Tania (August 20, 2020). "10 Incredible Women of Email (that you may not have heard about yet)". Knak. Retrieved November 3, 2021.
  10. Lowery, Melissa (November 24, 2014). "EyeMail: Lisa Jones Wants To Start An Email Revolution". Women's Enterprise. WE USA. Retrieved November 4, 2021.
  11. 1 2 Gesenhues, Amy (September 30, 2020). "Success Spotlight: Lisa S. Jones". Women of Martech. Retrieved November 30, 2021.
  12. 1 2 3 4 5 6 7 8 9 10 11 12 Donnellan, Laurel (November 4, 2021). "Love Is The Bottom Line At EyeMail Inc". Forbes . Retrieved November 4, 2021.
  13. 1 2 Paul, Logan, ed. (July 2021). "EyeMail Technology: Reshaping the Communication Experience". Global Business Leaders Mag. Atlanta. pp. 72–75. Retrieved March 21, 2022.
  14. Meckling, Kalees (March 8, 2023). "Three challenges that women and minority entrepreneurs face". Microsoft . Retrieved June 12, 2023.
  15. 1 2 3 "EyeMail Inc". Stevie Awards. Retrieved November 3, 2021.
  16. 1 2 Morrow, Candace (2008). "Top 8 Atlanta Businesses to Watch". Atlanta Tribune : 38.
  17. "2011 U.S. Diversity Stewardship Report" (PDF). The Coca-Cola Company. 2011. p. 21.
  18. "M/WBE Partners". Mobile, Alabama, U.S.: Billion Dollar Roundtable (BDR). Retrieved November 3, 2021.
  19. "BDR SUMMIT PANELIST". Minority Business News USA (MBNUSA). IV. Dallas, Texas: TexCorp Communications Inc.: 58 2014.
  20. "The Entrepreneurial Spirit of Lisa S. Jones". Success Knocks. Arizona: Foresight Tech Media LLC. March 8, 2022. pp. 27–30. Archived from the original on March 21, 2022. Retrieved March 21, 2022.
  21. "This Female Technology Innovator Brings Next-Age Innovations to the Email Marketing Space". Mumbai: Humans of Fuzia. June 6, 2022. Retrieved September 20, 2022.
  22. "Stacy's Rise Project Expands Commitment to Female Founders; Partners with Hello Alice to Fund $150,000 in Grants to Black Women Business Owners". PepsiCo. September 22, 2020. Retrieved March 23, 2022.
  23. "Stacy's Pita Chips Help Female Founders Get Found: New Limited-Edition Stacy's Bags Feature QR Code with Geotargeted Women-Owned Business Directory". PR Newswire. Cision. 27 October 2020. Retrieved 20 September 2022.
  24. "23 Experts Share Email Marketing Trends To Keep An Eye Out For In 2023". Uplers Email. 2023. Retrieved February 9, 2023.
  25. 1 2 "Enterprising Women of the Year Awards". Cary: Enterprising Women. May 2023. Archived from the original on 17 June 2023. Retrieved 17 June 2023.
  26. 1 2 "We are honored to continue our journey as we unveil the next 20 remarkable women from our Top 100 Women of the Future in Emerging Tech". Women of the Future. June 2023. Retrieved July 12, 2023 via LinkedIn.
  27. 1 2 "EyeMail brings innovation to email marketing, grows 71 percent in two years with Microsoft 365". Microsoft. June 7, 2023. Retrieved July 12, 2023.
  28. 1 2 3 Ray, Susanna (June 20, 2023). "How Black-owned companies are using corporate connections to give back". Microsoft . Retrieved June 12, 2023.
  29. "Lisa S. Jones - EyeMail Inc: Revolutionizing Email Marketing with Video Engagement". CEO Time Magazine. 2023. Retrieved 20 November 2023.
  30. 1 2 Ehlinger, Maija (November 12, 2023). "Meet The Startup Winners From Invest Connect, A Pitch Competition For Diverse Founders". Hypepotamus. Retrieved November 20, 2023.
  31. 1 2 3 4 5 "Awards". EyeMail Inc. Retrieved August 17, 2022.
  32. Robinson, Tennille M. (June 4, 2010). "Vote for the 2010 Innovator of the Year Nominees". Black Enterprise . Archived from the original on June 4, 2010. Retrieved November 3, 2021.
  33. Kruse, Brian (March 1, 2018). "Diverse suppliers honored at 19th annual Star Awards". Delta News Hub. Delta Air Lines . Retrieved November 3, 2021.
  34. "Honoring WBEs Who Rock!". Minority Business Entrepreneur. 36 (3). MBE: 34–35. 2019. ISSN   1048-0919 . Retrieved November 3, 2021.
  35. "Microsoft celebrates suppliers' bold ambitions empowering communities". Microsoft News Center. Microsoft Corp. May 26, 2022. Retrieved June 28, 2022.
  36. "In our next Women in Tech Global Awards 2022 category we are celebrating the work of professionals contributing to the Rising Star Founder of the Year Award". Global Awards. Women in Tech Network. November 2022. Retrieved December 16, 2022 via LinkedIn.
  37. "EyeMail Inc". Staffordshire: Corporate Vision. AI Global Media Ltd. 2022. Retrieved July 3, 2023.
  38. "Today, we recognize our Fearless Woman in Technology, Lisa S. Jones, with EyeMail, Inc.! Please join us in celebrating Lisa's great work supporting women in #STEAM!". Global Awards. Women in Tech Network. October 2023. Retrieved 20 November 2023 via LinkedIn.