Fetch Pet Insurance

Last updated
Fetch Pet Insurance
TypePrivately held
Industry Pet insurance
Founded11 September 2003;23 years ago (2003-09-11)
FoundersChris and Natasha Ashton
Headquarters101 Greenwich St., ,
USA
Area served
United States and Canada
Key peoplePaul Guyardo (CEO)
Number of employees
200+
Website www.fetchpet.com

Fetch is a pet insurance provider and pet health company headquartered in New York City.

Contents

History

Fetch was founded in September 2003 by husband and wife entrepreneurs Chris and Natasha Ashton after experiencing a high veterinary bill. In November 2003, Fetch Inc. was awarded the exclusive license for the Petplan brand in the United States. [1] In 2007, the company began selling its first policies, [2] and started selling policies online later that year. The company formed partnerships with animal shelters, veterinarians, and health insurance providers to help sell 120,000 policies by 2014. [3]

In 2019, Petplan hired Paul Guyardo as the new CEO. [4] The same year it was acquired by private equity firm, Warburg Pincus. At the time, it had 200 employees and $130 million in annual sales. [5] Since the acquisition, the company expanded into technology including a mobile app in 2020 for communication and access to insurance plans and pet health/wellness information. [6] [7]

In 2020, The Dodo, an animal media brand of Group Nine Media Inc., took a minority stake in Petplan. [6] [8] The deal also included a brand-licensing and marketing-services arrangement. [6]

In 2021, AXIS Insurance partnered with Fetch to serve as its key underwriter. [8]

In September 2022, Fetch announced its dog disease database and predictive pet health tool, “Fetch Health Forecast,” which draws clinical data points from medical claims to make predictions about potential future medical conditions and vet expenses. [9]

Since 2022, Fetch has supported Project Street Vet, a nonprofit providing free veterinary care to pets of homeless people, by matching public donations to the charity. [10] [11] In 2023, it also launched a limited-edition Fetch Pale Ale with Torch & Crown Brewing to raise money for the charity. [12]

In 2023, Fetch partnered with pet telehealth platform Vetster to offer virtual veterinary appointments. [13]

Fetch partnered with The Garfield Movie in 2024 as its exclusive pet insurance sponsor, launching a marketing campaign tied to the film's release. [14]

In July 2025, Fetch partnered with SATELLAI to develop an artificial intelligence (AI)-powered dog collar called the “SATELLAI Collar.” The collar offers training options, a virtual fence, and insights into dogs’ behavior, energy levels, and rest patterns. [15]

Since 2025, the company has hosted an annual gala at The Carlyle Hotel in New York in support of animal-welfare and Broadway charities, with performers including Bernadette Peters, Darren Criss and Ariana DeBose in 2026. [16] [17]

Products

Fetch offers insurance for pets in the United States and Canada. It insures cats and dogs beginning at six weeks old with comprehensive coverage. [18] [19] Fetch extended its coverage during the COVID-19 pandemic. The new service covered treatment of a COVID-infected pet, boarding of a pet if an owner was infected, and adding a pet guardian to a plan. [20] [21]

In response to customer demand for wellness benefits, Fetch added three tiered preventive care plans in 2023. [18]

References

  1. ↑ DiStefano, Joseph (2019-04-04). "Petplan's married founders say they were fired after she got pregnant again; Investors say sales dragged". Inquirer.com. Retrieved 2025-09-30.
  2. ↑ "Fetch by The Dodo pet insurance review 2023 - CBS News". www.cbsnews.com. 2023-03-30. Retrieved 2025-09-30.
  3. ↑ Strauss, Karsten (14 April 2014). "Dogs, Cats And A Moneymaking Machine: Meet Petplan". Forbes. Retrieved 7 May 2021.
  4. ↑ George, John (24 January 2019). "Petplan fetches new CEO". Philadelphia Business Journal. Retrieved 23 May 2021.
  5. ↑ DiStefano, Joseph (October 2, 2019). "Petplan sold to private equity giant; dueling owners exit". The Philadelphia Inquirer.
  6. 1 2 3 Patel, Sahil (2020-10-19). "The Dodo, Group Nine's Animal Brand, Is Getting Into Pet Insurance". Wall Street Journal. ISSN   0099-9660 . Retrieved 2020-11-11.
  7. ↑ jhaxell (2020-10-20). "Petplan hopes to reinvent pet insurance through deal with The Dodo". FinTech Global. Retrieved 2025-11-10.
  8. 1 2 Adriano, Lyle (7 March 2022). "Petplan rebrands to Fetch by The Dodo". Insurance Business Canada. Retrieved 7 March 2022.
  9. ↑ Verdon, Joan. "Pet Insurer Creates Platform That Can Predict Your Dog's Medical Future". Forbes. Retrieved 2025-11-10.
  10. ↑ City News Service (November 27, 2023). "'Street Vet' to launch food pantry on Skid Row for pets of homeless". Spectrum News 1. Retrieved November 2, 2026.
  11. ↑ Ireland, Elizabeth (November 27, 2023). "San Diego-Based 'Street Vet' to Launch Food Pantry on Skid Row for Pets of Unhoused". Times of San Diego. Retrieved November 2, 2026.
  12. ↑ Stanley, T. L. (May 3, 2023). "Brew Dog: Why Fetch Pet Insurance Is Getting Into the Beer Business". Adweek. Retrieved November 2, 2026.
  13. ↑ Bluestein, Adam (2024-08-11). "No more wrangling your cat into a carrier: Pet telehealth is here". Fast Company. Archived from the original on 2025-10-11. Retrieved 2025-11-10.
  14. ↑ "Garfield gets Fetch Pet Insurance in campaign tied to new movie". adage.com. Retrieved 2025-09-30.
  15. ↑ Bautista-Alejandre, Abi (2025-11-10). "AI-powered dog collar is launched | dvm360". www.dvm360.com. Retrieved 2025-11-10.
  16. ↑ Grein, Paul (2026-09-17). "Broadway's Best Friend: Bernadette Peters, Darren Criss & Ariana DeBose to Perform at 2nd Annual Fetch Pet Gala in N.Y." Billboard. Retrieved 2026-10-30.
  17. ↑ Chaves, Grace (Oct 20, 2026). "Darren Criss Surprises Fans With 'Glee' Reunion at One-Night-Only London Concert: 'It Was a Bit of a Fever Dream' (Exclusive)". Parade. Retrieved 2026-10-30.
  18. 1 2 "Fetch Pet Insurance Review & Pricing (2025)". MarketWatch. Retrieved 2025-09-30.
  19. ↑ Randolph, Kayla; Dilmore, John. "Best Pet Insurance Companies of 2025".
  20. ↑ Petplan is extending coverage to members amid coronavirus pandemic , retrieved 2020-07-22
  21. ↑ Coverager (2020-04-20). "Petplan promotes having a plan". Coverager - Insurance news and insights. Retrieved 2025-09-30.