Fetch Pet Insurance

Last updated
Fetch Pet Insurance
Company typePrivately held
Industry Pet insurance
Founded11 September 2003;22 years ago (2003-09-11)
FoundersChris and Natasha Ashton
Headquarters101 Greenwich St., ,
USA
Area served
United States and Canada
Key people
Paul Guyardo (CEO)
Number of employees
200+
Website www.fetchpet.com

Fetch is a pet insurance provider and pet health company headquartered in New York City, helping pet owners cover veterinary bills in the United States and Canada.

Contents

History

Fetch was founded in September 2003 by husband and wife entrepreneurs Chris and Natasha Ashton after experiencing a high veterinary bill. In November 2003, Fetch Inc. was awarded the exclusive license for the Petplan brand in the United States. [1] In 2007, the company began selling its first policies, [2] and started selling policies online later that year. The company formed partnerships with animal shelters, veterinarians, and health insurance providers to help sell 120,000 policies by 2014. [3]

In 2019, Petplan hired Paul Guyardo as the new CEO. [4] The same year it was acquired by private equity firm, Warburg Pincus. At the time, it had 200 employees and $130 million in annual sales. [5] Since the acquisition, the company expanded into technology including a mobile app in 2020 for communication and access to insurance plans and pet health/wellness information. [6] [7]

In 2020, The Dodo, an animal media brand of Group Nine Media Inc., took a minority stake in Petplan. [6] [8] The deal also included a brand-licensing and marketing-services arrangement. [6]

In 2021, AXIS Insurance partnered with Fetch to serve as its key underwriter. [8]

In September 2022, Fetch announced its dog disease database and predictive pet health tool, “Fetch Health Forecast,” which draws clinical data points from medical claims to make predictions about potential future medical conditions and vet expenses. [9]

In 2023, Fetch partnered with pet telehealth platform Vetster to offer virtual veterinary appointments. [10]

Fetch partnered with The Garfield Movie in 2024 as its exclusive pet insurance sponsor, launching a marketing campaign tied to the film's release. [11]

In July 2025, Fetch partnered with SATELLAI to develop an artificial intelligence (AI)-powered dog collar called the “SATELLAI Collar.” The collar offers training options, a virtual fence, and insights into dogs’ behavior, energy levels, and rest patterns. [12]

Products

Fetch offers insurance for pets in the United States and Canada. It insures cats and dogs beginning at six weeks old with comprehensive coverage. [13] [14] Fetch extended its coverage during the COVID-19 pandemic. The new service covered treatment of a COVID-infected pet, boarding of a pet if an owner was infected, and adding a pet guardian to a plan. [15] [16]

In response to customer demand for wellness benefits, Fetch added three tiered preventive care plans in 2023. [13]

Philanthropy

Fetch was selected by North Shore Animal League America, a no-kill animal rescue and adoption organization, as its exclusive pet insurance provider. [17]

Fetch also has partnerships with the Charleston Animal Society, an animal protection organization, and Best Friends Animal Society, a no-kill animal sanctuary. [18] [19]

On October 20, 2025, Fetch hosted an inaugural Fetch Pet Gala at The Carlyle Hotel in New York City. The event raised over $530,000 for several nonprofits, including Broadway Cares/Equity Fights AIDS, Broadway Barks, Project Street Vet, and Wags & Walks. [20] [21] [22]

On December 4, 2025, Heritage Auctions Winter Luxury Accessories Signature® Auction Featured Fetch Pet Insurance's Collars for Cause designer-made pieces. Net proceeds from the collars went toward Broadway Cares, Broadway Barks, Project Street Vet, and Wags & Walks. [23]

Project Street Vet

In December 2022, Fetch collaborated with nonprofit public charity Project Street Vet (PSV) to increase access to free veterinary care in Los Angeles. [24]

Fetch launched the 101 Donations campaign in 2022 to support Project Street Vet in providing free veterinary care, treatment, and support to the pets of individuals experiencing homelessness and housing vulnerability. [25] [26] [27]

In May 2023, Fetch partnered with Torch & Crown Brewing Company, creating a limited-edition craft beer called Fetch Pale Ale to help raise funds for PSV’s first New York chapter. [28] [29]

Recognition

In 2025, Fetch Pet Insurance was named "Best Comprehensive Pet Insurance" by the Finder Pet Insurance Awards 2025. [30]

Also in 2025, Fetch was named "Best for Wellness Coverage" by U.S. News & World Report. [31]

References

  1. DiStefano, Joseph (2019-04-04). "Petplan's married founders say they were fired after she got pregnant again; Investors say sales dragged". Inquirer.com. Retrieved 2025-09-30.
  2. "Fetch by The Dodo pet insurance review 2023 - CBS News". www.cbsnews.com. 2023-03-30. Retrieved 2025-09-30.
  3. Strauss, Karsten (14 April 2014). "Dogs, Cats And A Moneymaking Machine: Meet Petplan". Forbes. Retrieved 7 May 2021.
  4. George, John (24 January 2019). "Petplan fetches new CEO". Philadelphia Business Journal. Retrieved 23 May 2021.
  5. DiStefano, Joseph (October 2, 2019). "Petplan sold to private equity giant; dueling owners exit". The Philadelphia Inquirer.
  6. 1 2 3 Patel, Sahil (2020-10-19). "The Dodo, Group Nine's Animal Brand, Is Getting Into Pet Insurance". Wall Street Journal. ISSN   0099-9660 . Retrieved 2020-11-11.
  7. jhaxell (2020-10-20). "Petplan hopes to reinvent pet insurance through deal with The Dodo". FinTech Global. Retrieved 2025-11-10.
  8. 1 2 Adriano, Lyle (7 March 2022). "Petplan rebrands to Fetch by The Dodo". Insurance Business Canada. Retrieved 7 March 2022.
  9. Verdon, Joan. "Pet Insurer Creates Platform That Can Predict Your Dog's Medical Future". Forbes. Retrieved 2025-11-10.
  10. Bluestein, Adam (2024-08-11). "No more wrangling your cat into a carrier: Pet telehealth is here". Fast Company. Archived from the original on 2025-10-11. Retrieved 2025-11-10.
  11. "Garfield gets Fetch Pet Insurance in campaign tied to new movie". adage.com. Retrieved 2025-09-30.
  12. Bautista-Alejandre, Abi (2025-11-10). "AI-powered dog collar is launched | dvm360". www.dvm360.com. Retrieved 2025-11-10.
  13. 1 2 "Fetch Pet Insurance Review & Pricing (2025)". MarketWatch. Retrieved 2025-09-30.
  14. Randolph, Kayla; Dilmore, John. "Best Pet Insurance Companies of 2025".
  15. Petplan is extending coverage to members amid coronavirus pandemic , retrieved 2020-07-22
  16. Coverager (2020-04-20). "Petplan promotes having a plan". Coverager - Insurance news and insights. Retrieved 2025-09-30.
  17. "Pet Insurance for Dogs & Cats | Fetch®". www.fetchpet.com. Retrieved 2025-12-02.
  18. "Keep Your Pets Covered with Fetch by the Dodo – Charleston Animal Society". 2025-12-03. Retrieved 2025-12-02.
  19. "The Fetch Foundation | Best Friends Animal Society". bestfriends.org. Retrieved 2025-12-02.
  20. Polyn, Glenn (2025-10-23). "Fetch Pet Gala Raises 530K for Pets, People in Need at Star Studded Event Pet Age" . Retrieved 2025-11-10.
  21. "Inside Hugh Jackman and Sutton Foster's date night at New York City Gala". HELLO!. 2025-10-23. Retrieved 2025-11-10.
  22. "Local Event: FetchPet Gala". New York City, NY Patch. 2025-09-11. Retrieved 2025-11-10.
  23. Longman, Hannah (2025-12-06). "Fetch Pet Insurance Elevates Philanthropy with Collars for Cause at Heritage's Winter Luxury Auction". Fashion Week Online®. Retrieved 2026-01-26.
  24. Staff, dvm360 (2025-11-10). "Project Street Vet increases access to free veterinary care in Los Angeles | dvm360". www.dvm360.com. Retrieved 2025-11-10.{{cite web}}: CS1 maint: numeric names: authors list (link)
  25. admin (2022-11-21). "Fetch By The Dodo Launches 101 Donations Campaign". Pet Insight. Retrieved 2025-12-02.
  26. "Fetch Pet Insurance Proudly Supports Project Street Vet". Project Street Vet. Retrieved 2025-12-02.
  27. Staff, dvm360 (2025-12-02). "Fetch Pet Insurance raises over $300,000 for Project Street Vet | dvm360". www.dvm360.com. Retrieved 2025-12-02.{{cite web}}: CS1 maint: numeric names: authors list (link)
  28. "Why Fetch Pet Insurance is Getting into the Beer Business". 2023-05-03. Retrieved 2025-12-02.
  29. "Insurance Brand Beers". TrendHunter.com. Archived from the original on 2023-06-16. Retrieved 2025-12-02.
  30. Erem, Ceyda (2024-04-10). "Finder Pet Insurance Awards 2026". finder.com.au. Retrieved 2026-01-26.
  31. Randolph, Kayla; Darden-King, M.Ed, Quiana (January 1, 2026). "Best Pet Insurance Companies of 2026". U.S. News & World Report.