Forex.com

Last updated
Forex.com
Company type Subsidiary
Industry Financial services
Founded2004
FounderMark Galant
Headquarters,
United States
Products
Parent StoneX
Website forex.com

Forex.com is a provider of foreign exchange (FX) and contracts for difference (CFD) trading services. It operates as a brand of GAIN Capital Holdings, a subsidiary of the publicly traded StoneX Group Inc. (NASDAQ: SNEX). The company offers leveraged trading products across various markets including currencies, commodities, indices, and cryptocurrencies.

Contents

History

GAIN Capital was founded in 1999 by Mark Galant and launched the Forex.com brand in 2004 for retail trading clients. [1] [2]

In 2008, Gain Capital acquired a UK FSA-regulated broker, rebranding it as Forex.com UK and launching operations across the UK and continental Europe in May 2009. [3] [4] By then, monthly trading volume had already neared $200 billion. [5] In 2009, the broker entered the Japanese market by acquiring Fortune Capital, [3] and in 2010 opened a Hong Kong office and partnered with Polaris Securities. [6] By the early 2010s, Forex.com operated across North America, Europe, and Asia-Pacific. [6]

Forex.com purchased dbFX from Deutsche Bank in 2011, adding 1,650 clients and $55 million in assets. [6] [7] In 2013, it acquired Sydney-based Global Futures, bringing combined client assets to over $650 million. [8] [9] [10] In 2014, its Japanese division took over the client base of Planex Trade FX. [11]

GAIN Capital agreed to acquire UK-based broker City Index in October 2014, and completed the acquisition in March 2015. [12] [13]

In January 2015, in the aftermath of the Swiss franc cap removal, [14] [15] Gain Capital announced that it would reset all accounts with negative balances. [16] [17] Two years later, the company absorbed more than 47,000 U.S. retail accounts from FXCM, adding $142 million in client assets following FXCM’s regulatory settlement with the CFTC. [18] [19]

Forex.com entered the cryptocurrency market in 2018, launching trading in Ethereum, Litecoin, Ripple, and Bitcoin Cash for clients in the UK, Europe, Australia, and Singapore. [20] In 2020, the company was acquired by StoneX Group for $236 million, becoming part of a publicly traded financial services conglomerate. [21] [22]

In 2021, it obtained a license in the Cayman Islands and entered Latin America. [23] In 2022, it broadened its Canadian offering to more than 2,500 CFD markets. [24] and launched automated trading features for U.S. clients in partnership with Capitalise.ai. [25] As of 2024, the company reported the highest volume of client deposits in the U.S. market, totaling $209.4 million. [26] In May 2025, Forex.com launched operations in Singapore. [27]

In May 2025, Forex.com expanded its partnership with Capitalise.ai to offer automated trading tools to clients in the European Union and the United Kingdom. [28]

In September 2025, Forex.com introduced 24/7 cryptocurrency CFD trading. [29]

In late 2025, StoneX launched the Forex.com brand in Australia as part of consolidating its retail trading businesses under a single global brand, following the rebranding of its City Index business in Australia to Forex.com on 30 August 2025. [30]

Operations

Forex.com is headquartered in Warren, New Jersey, [31] and operates internationally under multiple regulatory regimes, including licenses from the U.S. CFTC and NFA, Australia's ASIC, the UK's FCA, Japan's FSA, Canada's Canadian Investment Regulatory Organization (CIRO; formerly IIROC), and Hong Kong's SFC. [32] As of 2023, the company reported over 750,000 active clients worldwide with customer assets exceeding $8.5 billion. [33]

In January 2026, GAIN Capital UK said it planned to surrender its Financial Conduct Authority (FCA) authorisation; StoneX said that its UK-regulated entity StoneX Financial Ltd would continue operating Forex.com in the UK, and that a Dubai Securities and Commodities Authority (SCA) licence obtained in August 2025 was intended to support growth in the Middle East alongside the group's other licences. [34]

Controversy

Regulatory and compliance issues

The broker has been subject to multiple regulatory actions over the years for various compliance violations. These include a $500,000 fine from the CFTC for illegally onboarding U.S. clients via a UK entity [35] and a $300,000 penalty for supervisory failures over client accounts. [36] In 2010, the NFA fined GAIN Capital $459,000 for unfair slippage practices, margin handling, and poor supervision. [37]

On 31 March 2021, a system error led Forex.com to display outdated quotes for 14 FX pairs for over 10 hours. Dozens of trades were executed at stale prices, resulting in account imbalances. The company reversed $2.84 million in client gains and credited minor adjustments to others. In 2022, the NFA fined the company $700,000 for mishandling the incident, rule violations, and misleading regulators. [38] [31]

In 2013, Gain Capital was sued by UK investors who alleged it enabled trading for Cameron Farley Ltd., an unlicensed broker operating a Ponzi scheme. Between 2004 and 2008, Cameron Farley, founded by Stephen Farley, lost over £10 million via Forex.com, while total client losses exceeded £18 million. [39] [40] [41] Plaintiffs claimed the company failed to perform due diligence and indirectly facilitated fraud by allowing thousands of individuals to trade through an unlicensed intermediary. [42]

In July 2020, a Chinese trader Jun Zhang sued Gain Capital after losing $143,032 while trading at Forex.com. Zhang blamed the negative pricing of WTI futures and Gain's system that halted 22 minutes before the closing of U.S. crude oil trading on 20 April 2020. On 21 April 2020, the platform showed US_OIL at $0.01. [43] [44] [45]

Since 2021, GAIN Capital has been engaged in continuing litigation with Canadian broker OANDA, which accuses Forex.com of infringing patents related to price quoting and trade execution. [46] In February 2024, a U.S. federal court dismissed OANDA's patent claims against StoneX in a separate case, finding the asserted patents were not "sufficiently inventive" to proceed. [47] OANDA's patent infringement lawsuit against GAIN Capital continued in 2025 in the U.S. District Court for the District of New Jersey. [48]

Security and ethical incidents

In April 2020, the Japanese unit of Forex.com suffered a data breach, client personal data were exposed by an unauthorized third party. [49]

In 2020, following the acquisition by StoneX Group, Joseph Conlan, a former GAIN Capital executive, profited from insider information about the deal. In 2023, he settled charges with the U.S. SEC, agreeing to pay $159,389 in disgorgement and penalties. [50] [51]

References

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