The company was founded in 1991 by Packy Hyland Jr. He met with members of the Necedah Bank to discuss its data processing and how electronic information technology could reduce printing costs by storing daily reports directly to optical disks. Packy Hyland created the first version of OnBase for the Necedah Bank, which became Hyland Software's first customer. Because OnBase was created for a bank, a majority of Hyland Software's customers were in the banking industry until recently when the healthcare providers found value from ECM technologies.[2]
Acquisition history
September 1, 2006: Matrix Imaging, a private enterprise content management company in Bloomfield Hills, Michigan specializing in the higher education sector[3]
July 1, 2008: Liberty Information Management Systems (IMS), a private Costa Mesa, California-based enterprise content management company.[4] Hyland acquired the company to gain a larger customer and partner base. The office in California, with a move from Costa Mesa to Irvine, has been maintained.
July 1, 2009: Valco Data Systems, a private, Salem, New Hampshire-based healthcare software and software integration company[5] Valco's software was noted for being strongly integrated with software from MEDITECH.
March 1, 2010: eHealth, a private, Reading, Massachusetts-based provider of hosted medical records workflow [6] Their specific expertise is in the areas of coding and revenue cycle workflow.
March 1, 2010: eWebHealth, a private, Reading, Massachusetts-based provider of hosted medical records workflow [6] Their specific expertise is in the areas of coding and revenue cycle workflow.
September 1, 2010: Hershey Systems, a private, Santa Fe Springs, California maker of Singularity, a document management system marketed to higher education institutions [6]
September 24, 2010: Computer Systems Company, Inc. (dba The CSC Group), a private, Strongsville, Ohio-based provider of healthcare software and document conversion services.[7]
August 29, 2012: SIRE Technologies, Inc., a private, Salt Lake City, Utah-based software developer focused on stuff for county and local governments[8]
December 2012: Enterprise Consulting Partners (ECP), a private, Reston, VA-based software focused on workflow automation and document management solutions[buzzword] that support business processes invoice automation, billing, contract management, purchase requisitioning and Human Resources.
December 2012: Enterprise Consulting Partners (ECP), a private, Reston, VA-based software focused on workflow automation and document management solutions[buzzword] that support business processes invoice automation, billing, contract management, purchase requisitioning and Human Resources.
February 28, 2013: AnyDoc Software, a Tampa, Florida-based software developer focused on automated document, data capture and classification[9]
June 1, 2014: CALYX, a private, Belrose, Australia-based software company
October 13, 2015: LawLogix, a Phoenix, Arizona-based software company specializing in cloud-based immigration and compliance software[10]
May 2016: MicroSoft ECM, a private, Indianapolis, IN- based software company
July 7, 2017: the Perceptive business unit from Lexmark International, Inc. including the products Perceptive Content (formerly ImageNow), Perceptive Capture (formerly Brainware), Acuo VNA, PACSGEAR, Clarion, Nolij, Superion, Pallas Athena, ISYS and Twisting
April 8, 2021: Hyland announced the acquisition of Nuxeo.[12]
Major industries
Healthcare
Government
Higher Education
Commercial
Financial Services
Insurance
Manufacturing
Key people
Packy Hyland, Jr. is the founder of Hyland Software and developed the first version of OnBase for The Necedah Bank in Wisconsin in 1991. He served as CEO and President until 2001, when he was succeeded by his brother, A.J. Hyland, who retired in 2013[13] and was succeed after by Bill Priemer, formerly the firm's Chief Operating Officer.[14] Jitesh Ghai is the current President and CEO, and succeeded Bill Priemer on May 20, 2024.[15] Miguel Zubizarreta served as CTO and joined the company in 1992 and has since retired in 2016, and was responsible for the architecture and product development direction of the OnBase product line. Chris Hyland served as CFO and joined the company in 1992 and retired in 2020.
Product
OnBase Logo
Hyland Software's OnBase product integrates document management, business process automation and records management. Industry analysts such as Forrester Research focus on the product's foundational ECM functionality, like imaging and archiving capabilities, as its strengths.[16]
The OnBase product also offers integrations with Microsoft,[17]SAP, Oracle Corporation[18] and Lawson to gain more value from existing technologies. OnBase is written in .NET, JavaScript. OnBase was named 2015 Best in KLAS for Document Management and Imaging.[19]
Services
The OnBase Cloud
Hyland offers a Software-as-a-Service (SaaS) application of OnBase software known as the OnBase Cloud.[20] This service is a cloud-based version of Hyland's traditional OnBase product offering; applications are hosted at a data center and accessed over a secure Internet connection.
Alfresco Cloud
Hyland offers a Platform as a service (PaaS) cloud-hosted platform of Alfresco Content Services, with customisation via Alfresco Module Packages (AMPs) and Alfresco Developer Framework (ADF) applications.
Nuxeo Cloud
Hyland offers a Platform as a service (PaaS) cloud-hosted platform of Nuxeo Content Services, configuration can be done using Nuxeo Studio.
Nuxeo Studio
Nuxeo Studio is offered as a Software-as-a-Service (SaaS) application for configuration and customisation of Nuxeo Platform.
Recognition
In 2014, 2015, and 2016 the company was ranked as one of Fortune's 100 Best Companies to Work For list, rising to position 48 in 2016.[21]
Hyland has, however, been the subject of a corruption probe in relation to the sale of its technology to the local government of Cuyahoga County, Ohio.[22][23][24] Notably, the company improperly received a $1.2 million contract from the county, which ultimately resulted in the indictment of a public official on numerous charges.[25]
A document management system (DMS) is usually a computerized system used to store, share, track and manage files or documents. Some systems include history tracking where a log of the various versions created and modified by different users is recorded. The term has some overlap with the concepts of content management systems. It is often viewed as a component of enterprise content management (ECM) systems and related to digital asset management, document imaging, workflow systems and records management systems.
OpenText Corporation is a Canadian Information company that develops and sells enterprise information management (EIM) software.
Lexmark International, Inc. is a privately held American company that manufactures laser printers and imaging products. The company is headquartered in Lexington, Kentucky. Since 2016 it has been jointly owned by a consortium of three multinational companies: Apex Technology, PAG Asia Capital, and Legend Capital.
Enterprise content management (ECM) extends the concept of content management by adding a timeline for each content item and, possibly, enforcing processes for its creation, approval, and distribution. Systems using ECM generally provide a secure repository for managed items, analog or digital. They also include one methods for importing content to manage new items, and several presentation methods to make items available for use. Although ECM content may be protected by digital rights management (DRM), it is not required. ECM is distinguished from general content management by its cognizance of the processes and procedures of the enterprise for which it is created.
Alfresco Software is a collection of information management software products for Microsoft Windows and Unix-like operating systems developed by Alfresco Software Inc. using Java technology. The software, branded as a Digital Business Platform is principally a proprietary & a commercially licensed open source platform, supports open standards, and provides enterprise scale. There are also open source Community Editions available licensed under LGPLv3.
Tungsten Automation, formerly Kofax Inc., is an Irvine, California-based intelligent automation software provider. Founded in 1985, the company's software allows businesses to automate and improve business workflows by simplifying the handling of data and documents.
An integrated collaboration environment (ICE) is an environment in which a virtual team does its work. Such environments allow companies to realize a number of competitive advantages by using their existing computers and network infrastructure for group and personal collaboration. These fully featured environments combine the best features of web-based conferencing and collaboration, desktop videoconferencing, and instant message into a single easy-to-use, intuitive environment. Recent developments have allowed companies include streaming in real-time and archived modes into their ICE.
Perceptive Software is a business unit of Hyland Software, Inc. Hyland announced its acquisition of Perceptive in July 2017.
Nuxeo is a software company making an open source content management system.
Box, Inc. is a public company based in Redwood City, California. It develops and markets cloud-based content management, collaboration, and file sharing tools for businesses. Box was founded in 2005 by Aaron Levie and Dylan Smith. Initially, it focused on consumers, but around 2009 and 2010 Box pivoted to focus on business users. The company raised about $500 million over numerous funding rounds before going public in 2015. Its software allows users to store and manage files in an online folder system accessible from any device. Users can then comment on the files, share them, apply workflows, and implement security and governance policies.
FileNet Corporation, a company acquired by IBM, developed software to help enterprises manage their content and business processes. FileNet P8, their flagship offering, is a framework for developing custom enterprise systems, but it can be used as-is.
Content Management Interoperability Services (CMIS) is an open standard that allows different content management systems to inter-operate over the Internet. Specifically, CMIS defines an abstraction layer for controlling diverse document management systems and repositories using web protocols.
Document capture software refers to applications that provide the ability and feature set to automate the process of scanning paper documents or importing electronic documents, often for the purposes of feeding advanced document classification and data collection processes. Most scanning hardware, both scanners and copiers, provides the basic ability to scan to any number of image file formats, including: PDF, TIFF, JPG, BMP, etc. This basic functionality is augmented by document capture software, which can add efficiency and standardization to the process.
AnyDoc Software, founded in 1989 as Microsystems Technology, Inc., was a company based in Tampa, Florida that developed, sold, installed, and supported enterprise content management (ECM) software which captures data from scanned documents or images into machine-readable text for back-office applications and content/document management systems. The company’s flagship product, OCR for Forms debuted in 1991 after two years of product research and development. AnyDoc Software was purchased in 2013 by Hyland Software, which is best known for its document management and content services software, OnBase. AnyDoc users can find more information about their products on the AnyDoc Community Page.
NetDocuments is a cloud-based document, email, and records management service.
DocuWare is cloud-based Software as a Service (SaaS) provider. DocuWare software provides document management, repository, and workflow automation functions.
DocStar is a software company that provides document management software, enterprise content management, accounts payable automation programs, and electronic forms, available on-premises or as a cloud-hosted service in the SaaS model. Features include document control, records management, document imaging, intelligent data capture, invoice processing, workflow and business process automation. DocStar software integrates with third-party business applications.
HP Business Service Automation was a collection of software products for data center automation from the HP Software Division of Hewlett-Packard Company. The products could help Information Technology departments create a common, enterprise-wide view of each business service; enable the automation of change and compliance across all devices that make up a business service; connect IT processes and coordinate teams via common workflows; and integrate with monitoring and ticketing tools to form a complete, integrated business service management solution. HP now provides many of these capabilities as part of HP Business Service Management software and solutions.
Brainware was an American software company that marketed Automatic identification and data capture and data extraction products. The company was acquired by Hyland Software in 2017. Brainware originally spun out of Dulles, Virginia-based SER Solutions Inc. in February 2006 when SER was acquired by The Gores Group LLC. From February 2006 to March 2012, Brainware's majority owner was San Francisco-based private equity firm Vista Equity Partners.
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