Jacksonville's water and sewer systems have been operated by the city since 1880.
Jacksonville Electric Authority
On August 8, 1967, as part of the consolidation of the City of Jacksonville and Duval County governments, the City of Jacksonville Electric Department became an independent body, renamed Jacksonville Electric Authority, now operating in accordance with Article 21 of the Jacksonville Code of Ordinance.
According to Article 21 of the Jacksonville City Charter,
"JEA is authorized to own, manage and operate a utilities system within and outside the City of Jacksonville. JEA is created for the express purpose of acquiring, constructing, operating, financing and otherwise have plenary authority with respect to electric, water, sewer, natural gas and such other utility systems as may be under its control now or in the future." [3]
During the 1970s, JEAs electric rates were among the highest in the nation. [4] Royce Lyles became JEA Managing Director on September 1, 1979 and the utility began diversifying its fuel mix. Rates began to drop, eventually becoming the lowest in the state and near the bottom in the Southeast. [5]
Walt Bussells was appointed Managing Director on September 8, 1995, following Royce Lyles' retirement.
On June 1, 1997, Jacksonville's Department of Public Utilities, water and sewer operations merged into the Jacksonville Electric Authority. The utility subsequently became known as JEA as it provided a broader range of services beyond electric service.
Bussells embraced new technology and in 2002, JEA introduced online bill payment and implemented network meter reading. In 2003, JEA’s first chilled water facility became fully operational and began providing chilled water for air conditioning in downtown buildings. Since then, JEA has completed three additional facilities and has contracts to provide sixteen (16) locations with chilled water. Chilled water clients include Vystar Veterans Arena, 121 Financial Ballpark, Downtown Public Library, State Attorney Office, Duval County Courthouse and UF Health Hospital Campus, among others.
During Bussells's tenure, Jacksonville's electric rates had remained artificially low throughout the 1990s and into the 2000s, despite large expenditures following the water/sewer acquisition in 1997, technology improvements, and construction of chilled water equipment. These projects were financed with borrowed money.
Jim Dickenson replaced Walt Bussells when Bussells retired on June 15, 2004 after nine years as CEO. [6] Soon after taking over, Dickenson implemented the first of three temporary fuel rate increases to offset rising fuel costs. In 2007, JEA had the second-lowest electric rates in Florida before they announced a four-year base rate increase package that would raise the average bill from $112 to more than $140 in 2010. [7] The additional revenue was designed to reduce debt.
The utility's debt in 2010 was $6.0 billion, against assets of $7.5 billion. Compared to other similar sized municipal utilities, JEA had 60% more debt per customer, which could lower the utility's bond rating and make it more expensive and difficult to borrow money. [8]
In early 2012, Dickenson announced that he would retire February 1, 2013. [9] On September 7, 2012 JEA Board of Directors named Paul McElroy to fill the role of JEA CEO and Managing Director effective October 1, 2012. [10]
In October 2012, Paul McElroy signed a 3-year contract to serve as JEA's CEO and this contract has been extended once; it ends in September 2018. [11]
Aaron Zahn served as CEO from April, 2018 until his termination on January 28, 2020.
COO Melissa Dykes was elevated to Managing Director & CEO on an interim basis until May 5, 2020, when Paul McElroy returned to lead JEA until a permanent replacement was selected. In June 2020, McElroy placed the majority of the leadership team that served under Zahn on paid administrative leave and appointed interim leaders.
Jay Stowe was named Managing Director & CEO in November 2020. Stowe’s new seven-member leadership team was in place by September 2021. Following Stowe's resignation in April 2024, [12] JEA veteran Vickie Cavey was named Interim Managing Director & CEO, and she was elevated to the permanent role [13] in September 2024.
