Mobile workspace

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A mobile workspace is a user's portable working environment that gives them access to the applications, files and services they need to do their job no matter where they are.

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Mobile workspace technology describes a set of software and services that deliver corporate apps, files and services to a user on any device and over any network. This technology was designed for business users that require access to all of their content on both corporate and personally-owned devices, including PCs, smartphones and tablets. Mobile workspace technologies are formed by bringing together a set of software and services including desktop virtualization, application virtualization, enterprise mobility management, file sharing, virtual private networks and more (see the full list below).

Business Need

According to recent research, combined shipments of devices including PCs, tablets, ultramobiles and mobile phones are projected to reach 2.5 billion units in 2014, a 7.6 percent increase from 2013. [1] This trend, which is expected to continue to grow, is being driven by users who utilize more than one device. In fact, today the average user has 3+ different devices that they use for work purposes on a daily basis. [2] These mobile devices entering the enterprise has led to over 60% of information workers working outside of a traditional office. [3] While the shift to mobility seems to be growing, it is causing problems for both the end user and IT department. End users don't feel they are equipped to work outside of the office [4] and IT is forced to manage the security risks presented by data and applications leaving the corporate network. [5]

To address these challenges, organizations are looking to mobile workspace technology that can provide users access to their corporate applications, files and services while maintaining security for their IT department. [6] Mark Bowker, senior analyst, Enterprise Strategy Group said, "Mobile workspaces are playing a key role in addressing the new organizational imperative around secure mobility". [7]

Components

Applications Microsoft (particularly Microsoft Office) have been the dominant office software suite for enterprise along with numerous other Windows applications. Newer to the market is the growth of Software-as-a-Service [8] and web-based applications such as Salesforce.com, LinkedIn and Evernote. Additionally, mobile applications have seen growth of 200% from 2011 to 2012, a trend that is expected to continue into 2013. [9] A mobile workspace includes access to all types of applications (Windows, mobile, web, SaaS, and HTML5-based) from the user device.

Data Files access is important for business productivity as well as business collaboration. A user's mobile workspace must give a user access to all of their corporate data and allow for this data to be accessible on multiple devices. This requirement for file sync and sharing has led to the growth of many online sharing options [10] including Citrix Sharefile, Dropbox, Google Drive, Box, and iCloud.

Collaboration Due to factors like globalization, telecommuting [11] and employees working outside of traditional offices, collaboration tools are becoming increasingly important. Collaboration tools include electronic communication, online web-conferencing, file sharing and social collaboration software.

Network access People now work from all locations – the office, a coffee shop, the airport, their homes – yet still require access to their content. [12] When outside the office, people still need access to resources behind the firewall generally requiring VPN access. A mobile workspace allows secure access to apps, data and services no matter where the user is or what type of network they are using (LAN, WAN, 3G/4G, etc.).

Cloud As cloud computing becomes more popular, IT organizations are looking to the cloud to host more services than ever before. [13] IT departments now can choose where to host their apps, data, desktops, etc. in the most appropriate location whether that's on-premises in a datacenter or a private, public or hybrid cloud. Users need access to these resources from their mobile workspace.

Any device Research suggests that mobile devices are set to outnumber the total number people on earth by 2014. [14] As device types and manufacturers continue to grow, users still need to access their mobile workspace irrespective of device type, operating system or manufacturer.

Technologies that make up a mobile workspace

Related Research Articles

<span class="mw-page-title-main">Citrix Systems</span> American software company

Citrix Systems, Inc. is an American multinational cloud computing and virtualization technology company that provides server, application and desktop virtualization, networking, software as a service (SaaS), and cloud computing technologies. Citrix products were claimed to be in use by over 400,000 clients worldwide, including 99% of the Fortune 100, and 98% of the Fortune 500.

<span class="mw-page-title-main">VMware</span> Multi-cloud service provider for all apps

VMware, Inc. is an American cloud computing and virtualization technology company with headquarters in Palo Alto, California. VMware was the first commercially successful company to virtualize the x86 architecture.

Workspace is a term used in various branches of engineering and economic development.

<span class="mw-page-title-main">Citrix Online</span>

Citrix Online was the name of the online services division of Citrix Systems. Citrix Online sold web-based remote access, support, and collaboration software and services. Its products are GoToAssist, GoToMeeting, GoToMyPC, GoToTraining, GoToWebinar, Podio, and OpenVoice. Citrix Online used the software as a service (SaaS) and application service provider (ASP) software business models.

Desktop virtualization is a software technology that separates the desktop environment and associated application software from the physical client device that is used to access it.

<span class="mw-page-title-main">GoTo Meeting</span> Video conferencing service

GoTo Meeting is a web conferencing software by GoTo. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients, or colleagues via the Internet in real time. In late 2015, Citrix announced plans to spin off the GoTo Meeting business as a standalone subsidiary with a market value around $4 billion. In July 2016, Citrix and LogMeIn announced plans to merge the GoTo family of products.

<span class="mw-page-title-main">ShareFile</span>

ShareFile is a secure content collaboration, file sharing and sync software that supports all the document-centric tasks and workflow needs of small and large businesses. The company also offers cloud-based or on-premises storage, virtual data rooms and client portals. ShareFile is owned by Citrix Systems.

User environment management is the management of a computer user's experience within their desktop environment.

A hosted desktop is a product set within the larger cloud-computing sphere generally delivered using a combination of technologies including hardware virtualization and some form of remote connection software, Citrix XenApp or Microsoft Remote Desktop Services being two of the most common. Processing takes place within the provider's datacentre environment with traffic between the datacentre and the client being primarily display updates, mouse movements and keyboard activity.

Hewlett Packard Enterprise and its predecessor entities have a long history of developing and selling networking products. Today it offers campus and small business networking products through its wholly owned company Aruba Networks which was acquired in 2015. Prior to this, HP Networking was the entity within HP offering networking products.

Mobile application management (MAM) describes the software and services responsible for provisioning and controlling access to internally developed and commercially available mobile apps used in business settings, on both company-provided and 'bring your own' mobile operating systems as used on smartphones and tablet computers.

Cloud collaboration is a method of sharing and co-authoring computer files via cloud computing, whereby documents are uploaded to a central "cloud" for storage, where they can then be accessed by other users. Cloud collaboration technologies allow users to upload, comment and collaborate on documents and even amend the document itself, evolving the document. Businesses in the last few years have increasingly been switching to use of cloud collaboration.

Citrix Workspace is a digital workspace software platform developed by Citrix Systems. Launched in 2018, it is Citrix Systems' flagship product. Citrix Workspace is an information retrieval service where users can access programs and files from a variety of sources through a central application or a Web browser. In addition to Citrix Virtual Apps and Desktops, Citrix Workspace services include Citrix Endpoint Management, Citrix Content Collaboration, Citrix Access Control, microapp capabilities, usage analytics, and single sign-on capabilities to SaaS and Web apps.

<span class="mw-page-title-main">Citrix Workspace App</span>

Citrix Workspace App is the client component of XenDesktop and XenApp, developed by Citrix Systems. It was released initially in 2009.

Citrix Virtual Apps is an application virtualization software produced by Citrix Systems that allows Windows applications to be accessed via individual devices from a shared server or cloud system.

Enterprise file synchronization and sharing refers to software services that enable organizations to securely synchronize and share documents, photos, videos and files from multiple devices with employees, and external customers and partners. Organizations often adopt these technologies to prevent employees from using consumer-based file sharing apps to store, access and manage corporate data that is outside of the IT department’s control and visibility.

Citrix Cloud is a cloud management platform that allows organizations to deploy cloud-hosted desktops and apps to end users. It was developed by Citrix Systems and released in 2015.

A secure access service edge (SASE) is technology used to deliver wide area network (WAN) and security controls as a cloud computing service directly to the source of connection rather than a data center. It uses cloud and edge computing technologies to reduce the latency that results from backhauling all WAN traffic over long distances to one or a few corporate data centers, due to the increased movement off-premises of dispersed users and their applications. This also helps organizations support dispersed users and their devices with digital transformation and application modernization initiatives.

<span class="mw-page-title-main">Microsoft 365</span> Subscription services offered by Microsoft

Microsoft 365 is a product family of productivity software and cloud-based services owned by Microsoft. It encompasses online services such as Outlook.com, OneDrive, Microsoft Teams, programs formerly marketed under the name Microsoft Office, enterprise products and services associated with these products such as Exchange Server, SharePoint, and Yammer. It also covers subscription plans encompassing these products, including those that include subscription-based licenses to desktop and mobile software, and hosted email and intranet services.

References

  1. ↑ van der Meulen, Rob. "Gartner Says Worldwide Traditional PC, Tablet, Ultramobile and Mobile Phone Shipments On Pace to Grow 7.6 Percent in 2014". Gartner.com. Archived from the original on January 8, 2014. Retrieved 19 June 2014.
  2. ↑ "2013 Mobile Workforce Adoption Trends". Forrester Research. February 4, 2013.
  3. ↑ "Application and Collaboration Workforce Survey". Forrester Research Inc's Business Technographics. Fourth Quarter 2013.
  4. ↑ "Telecom and Mobility Workforce Survey". Forrester Business Technographics. Second Quarter 2013.
  5. ↑ "Security Survey". Forrester Business Technographics. Second Quarter 2013.
  6. ↑ Lambert, Natalie. "CIOs: Focus On The Individual (Are You Ready For User-Centric IT?)". Forbes . Retrieved 19 June 2014.
  7. ↑ "Citrix Customers Transform Their Businesses with Mobile Workspace Solutions". Citrix. Retrieved 19 June 2014.
  8. ↑ Kanaracus, Chris (2012-03-27). "Gartner: SaaS market to grow 17.9 percent to $14.5 billion". InfoWorld.com. InfoWorld. Retrieved 19 June 2014.
  9. ↑ "Mobile Applications Futures 2013-2017". portioresearch.com/. Archived from the original on 2014-03-31. Retrieved 2014-06-19.
  10. ↑ McClure, Terri. "Market Landscape Report: Online File Sharing and Collaboration in the Enterprise". esg-global.com. Archived from the original on 10 April 2014. Retrieved 19 June 2014.
  11. ↑ Biro, Meghan. "Telecommuting Is The Future of Work". Forbes. Retrieved 19 June 2014.
  12. ↑ Meister, Jeanne. "The Death Of The Office: What Happens When The Workspace Is Mobile, On-Demand And All About Networking". Forbes. Retrieved 19 June 2014.
  13. ↑ Columbus, Louis. "Predicting Enterprise Cloud Computing Growth". forbes.com. Retrieved 19 June 2014.
  14. ↑ "Mobiles 'to outnumber people next year', says UN agency". BBC News. 2013-05-09.
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