PagerDuty

Last updated
PagerDuty, Inc.
Company type Public
NYSE:  PD
Industry Information technology, Incident management, Information technology operations
Founded2009;15 years ago (2009)
FoundersAlex Solomon
Andrew Miklas
Baskar Puvanathasan
[1] [2] [3]
Headquarters San Francisco, California, United States
Key people
Jennifer Tejada, CEO [4]
RevenueIncrease2.svg US$430.7 million (2024) [5]
Number of employees
950 (January 2022) [5]
Website www.pagerduty.com

PagerDuty is an American cloud computing company specializing in a SaaS incident response platform for IT departments. [6] [7]

Contents

PagerDuty is headquartered in San Francisco with operations in Toronto, Atlanta, the United Kingdom, and Australia. Its platform is designed to alert clients to disruptions and outages. [8] The software operates as a standalone service or can be integrated into existing IT systems. [6]

History

The company was founded 2009 in Toronto, Ontario, by University of Waterloo graduates Alex Solomon, Andrew Miklas, and Baskar Puvanathasan. The company was incubated at Y Combinator. [9]

PagerDuty raised a seed funding round of $1.9 million in 2010, followed by a Series A round that raised $10.7 million in January 2013. [10] [11] As of 2018, the company has raised over $170 million in venture funding. [12] [13] [14]

In July 2016, the former CEO of Keynote Systems, Jennifer Tejada, was named CEO of PagerDuty. [15] Later that year, the company held its first PagerDuty Summit, an industry conference. [16] [17] Additional summits were held in San Francisco in 2017 [18] and 2018. [19]

PagerDuty announced a funding round in April 2017 led by Accel. The $43.8 million round included existing investors Andreessen Horowitz, Bessemer Venture Partners, Baseline Ventures and Harrison Metal. [20]

The company was ranked 41st on Forbes's "Cloud 100" list in 2017. [21] [22]

In September 2018, PagerDuty raised $90 million in a round led by T. Rowe Price and Wellington Management. [22]

In June 2018, PagerDuty launched Event Intelligence, a product designed to analyze incoming digital signals and human responses to communicate incident response suggestions to operators when new incidents occur. At its industry conference in September 2018, the company also launched PagerDuty Visibility and PagerDuty Analytics. [23] [24]

In March 2019, PagerDuty filed its S-1 with the SEC in anticipation of its IPO. [25]

In April 2019, PagerDuty went public on the New York Stock Exchange. [26]

In October 2020, PagerDuty completed the acquisition of Rundeck, a provider of DevOps automation. [27]

In March 2022, PagerDuty completed the acquisition of Catalytic, a no-code Automation platform [28]

In November 2023, PagerDuty completed the acquisition of Jeli, an incident management startup. [29]

On January 21, 2023 PagerDuty CEO Tejada's layoff memo was criticized for insensitivity for inappropriately quoting Martin Luther King, announcing promotions of executives, and tone deafness. [30] [31]


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References

  1. ↑ "PagerDuty Regains Panache In Covid Era". Markman On Tech. 30 June 2020. Retrieved 2020-08-20.
  2. ↑ "CEO Jennifer Tejada just took PagerDuty public; we talked about the roadshow, the IPO and what comes next". TechCrunch. Retrieved 2020-08-20.
  3. ↑ Visram, Talib (2019-03-18). "How This Company Hopes to Make $100 Million From Your Glitchy Website". Inc.com. Retrieved 2020-08-20.
  4. ↑ PagerDuty. "PagerDuty Leadership". Internet Archive. Archived from the original on 2 October 2019. Retrieved 2 October 2019.
  5. 1 2 "PagerDuty, Inc. – Form 10-K year ending January 31, 2024". U.S. Securities and Exchange Commission. 2024-03-14.
  6. 1 2 Matthew D. Sarrel (27 July 2015). "PagerDuty". PC Magazine.
  7. ↑ Ron Miller (20 August 2015). "Okta Customer Research Finds Office 365 Most Used Cloud Service". TechCrunch.
  8. ↑ Richard Harris (11 September 2017). "PagerDuty Brings Machine Learning to Management Platform". App Developer Magazine.
  9. ↑ "PagerDuty - A Successful Start-up Founded by Software Grads". University of Waterloo. 30 May 2014.
  10. ↑ Alex Williams (January 31, 2013). "PagerDuty Raises $10.7M Round From Andreessen Horowitz For IT Alert Service Modeled On AWS System". Tech Crunch.
  11. ↑ Jordan Novet (January 31, 2013). "Seeking more enterprise clients, PagerDuty takes $10.7M in funding". Gigaom.
  12. ↑ "Mutual Fund Giants Make DevOps Startup PagerDuty a Unicorn" . Retrieved 26 October 2018.
  13. ↑ Mike Wheatley (13 April 2017). "Application Health Monitoring Platform PagerDuty Lands $43.8M Funding". Silicon Angle.
  14. ↑ Michael Carney (31 July 2014). "IT's Best Friend: PagerDuty raises $27.2M Series B to Help All Companies Manage Infrastructure Like Amazon". Pando.
  15. ↑ Kate Cornick (28 November 2017). "PagerDuty's CEO Jennifer Tejada on Selling Software and Demanding Diversity". Techvibes.
  16. ↑ "PagerDuty Bolsters Platform and Integrated Workflow at PagerDuty Summit 2016". Manufacturing Close-Up. September 19, 2016. Archived from the original on April 14, 2018.
  17. ↑ Joe Franscella (September 21, 2016). "Digital Transformation Top of Mind at PagerDuty Summit 2016". Bhava.
  18. ↑ "The PagerDuty Summit 2017 Will Focus on 'Ops Reimagined'". The New Stack. September 1, 2017.
  19. ↑ Hargrave, Christian. "PagerDuty Summit 2018 brings big changes". App Developer Magazine. Retrieved 2020-12-04.
  20. ↑ Berenice Magistretti (April 13, 2017). "PagerDuty raises $43.8 million to help businesses streamline digital operations". Venture Beat.
  21. ↑ Alex Konrad (11 July 2017). "Forbes Cloud 100: Meet the Hottest Companies in Cloud Computing for 2017". Forbes.
  22. 1 2 "New Cloud Unicorn: PagerDuty Scores $1.3 Billion Valuation In $90 Million Round" . Retrieved 26 October 2018.
  23. ↑ "PagerDuty incident response tools loop in business stakeholders" . Retrieved 26 October 2018.
  24. ↑ "PagerDuty Visibility and PagerDuty Analytics Released". 11 September 2018. Retrieved 26 October 2018.
  25. ↑ SEC. "PagerDuty S1". SEC.
  26. ↑ Lauren Feiner; Ari Levy (2019-04-11). "PagerDuty pops nearly 60% in debut as tech IPO market heats up". www.cnbc.com. Retrieved 2019-04-11.
  27. ↑ "PagerDuty Completes Acquisition of DevOps Automation Leader and Innovator Rundeck" (Press release). Retrieved 21 March 2021.
  28. ↑ "PagerDuty to Acquire Catalytic - HPA". 3 March 2022. Retrieved 2023-06-01.
  29. ↑ "PagerDuty Scoops Up Incident Management Startup Jeli - TechCrunch". 2 November 2023. Retrieved 2023-11-02.
  30. ↑ Serrano, Jody (27 January 2023). "PagerDuty CEO Quotes Martin Luther King Jr. in Layoff Email". Gizmodo. Retrieved 28 January 2023.
  31. ↑ Picchi, Aimee (27 January 2023). "CEO faces backlash after quoting Martin Luther King Jr. in announcing layoffs". www.cbsnews.com. Retrieved 28 January 2023.


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