PlaceSpeak

Last updated
PlaceSpeak, Inc. [1]
Company type Private
Industry Public participation, Civic technology
Founded2010
FounderColleen Hardwick
Headquarters
Vancouver, British Columbia
,
Website placespeak.com

PlaceSpeak is a location-based civic engagement platform designed to consult with people within specific geographic boundaries. [2] [3] [4] It is a product of PlaceSpeak Inc., a Canadian technology company headquartered in Vancouver, British Columbia. [5] [6]

Contents

Its suite of feedback collection tools and features was designed with the International Association of Public Participation (IAP2) Spectrum of Public Participation in mind. PlaceSpeak has been used by public and private sector organizations to consult with the public on community plans, parks and recreation, public transit, public health, budgets, and more. As of late, it has supported the emergence of Smart Cities across the world with citizen engagement tools for real time development.

History

Urban geographer Colleen Hardwick founded PlaceSpeak in 2010. [7] The idea came to her while looking at a Google Map of Vancouver’s Arbutus Corridor, and she posed a question about how to best consult with residents based on where they live. [8] She thought that a tool was needed to provide a platform for government, decision makers and developers of public policy “to demonstrate honesty…and authenticity in their desire to respond to the will of the people”. Traditional forms of civic engagement, such as public meetings, often have low attendance with very selective participation; PlaceSpeak initially began as a way to supplement and enhance traditional forms of consultation. Hardwick developed the platform as a way to advance public participation. [9] By 2011, the City of Vancouver was testing it as a way of gathering ideas from residents. [10]

The PlaceSpeak platform was designed to enable open and transparent engagement by connecting people to local issues. [11] By connecting users' digital identity to their physical location, PlaceSpeak keeps them notified of new and relevant public consultations in their communities, creating opportunities for dialogue between citizens and local government. [12] The ability for proponents and participants to engage with each other reflects PlaceSpeak’s two-sided market. Proponents register their organization with PlaceSpeak and set up a topic to consult with the public. [13] [14] Geo-verified users can respond to surveys, polls, discussion forums and participatory maps, providing insight into how residents in a specific area feel about a particular issue. [15]

Technology

PlaceSpeak is a cloud-based public participation platform that generates geo-spatial feedback data, closely related to a form of Volunteered Geographic Information (VGI). [16] It is an e-consultation toolkit that allows proponents to connect with and geo-authenticate citizen users based on their location. [17] [18] [19] It uses a 3-step digital identification process to authenticate a user’s residential address. [20] PlaceSpeak is based on a web application framework which enables GIS scaling and has a built in archiving structure. It has an Application Programming Interface that enables integration with third party applications, such as Facebook and Twitter.

PlaceSpeak was developed with the support of the National Research Council of Canada (NRC-IRAP).

Neighbourhoods

In 2015, PlaceSpeak launched Neighbourhoods, a private civic network that allows users to connect with people who live in their neighbourhood. [21] [22] Neighbourhoods pools together geo-verified users who live in the same area, providing key features like a community noticeboard and an events calendar once logged in. [23] Any communication between registered residents is kept private. [24]

Related Research Articles

<span class="mw-page-title-main">Citizen journalism</span> Journalism genre

Citizen journalism, also known as collaborative media, participatory journalism, democratic journalism, guerrilla journalism or street journalism, is based upon members of the community playing an active role in the process of collecting, reporting, analyzing, and disseminating news and information. Courtney C. Radsch defines citizen journalism "as an alternative and activist form of news gathering and reporting that functions outside mainstream media institutions, often as a response to shortcomings in the professional journalistic field, that uses similar journalistic practices but is driven by different objectives and ideals and relies on alternative sources of legitimacy than traditional or mainstream journalism". Jay Rosen offers a simpler definition: "When the people formerly known as the audience employ the press tools they have in their possession to inform one another." The underlying principle of citizen journalism is that ordinary people, not professional journalists, can be the main creators and distributors of news. Citizen journalism should not be confused with community journalism or civic journalism, both of which are practiced by professional journalists; collaborative journalism, which is the practice of professional and non-professional journalists working together; and social journalism, which denotes a digital publication with a hybrid of professional and non-professional journalism.

<span class="mw-page-title-main">Public participation (decision making)</span> Extent to which societies encourage the people to share in organizational decision-making

Citizen participation or public participation in social science refers to different mechanisms for the public to express opinions—and ideally exert influence—regarding political, economic, management or other social decisions. Participatory decision-making can take place along any realm of human social activity, including economic, political, management, cultural or familial.

<span class="mw-page-title-main">E-democracy</span> Use of information and communication technology in political and governance processes

E-democracy, also known as digital democracy or Internet democracy, uses information and communication technology (ICT) in political and governance processes. The term is credited to digital activist Steven Clift. By using 21st-century ICT, e-democracy seeks to enhance democracy, including aspects like civic technology and E-government. Proponents argue that by promoting transparency in decision-making processes, e-democracy can empower all citizens to observe and understand the proceedings. Also, if they possess overlooked data, perspectives, or opinions, they can contribute meaningfully. This contribution extends beyond mere informal disconnected debate; it facilitates citizen engagement in the proposal, development, and actual creation of a country's laws. In this way, e-democracy has the potential to incorporate crowdsourced analysis more directly into the policy-making process.

Online consultations or e-consultations refer to an exchange between government and citizens using the Internet. They are one form of online deliberation. Further, online consultation consists in using the Internet to ask a group of people their opinion on one or more specific topics, allowing for trade-offs between participants. Generally, an agency consults a group of people to get their thoughts on an issue when a project or a policy is being developed or implemented, e.g. to identify or access options, or to evaluate ongoing activities. This enables governments to draft more citizen-centered policy.

<span class="mw-page-title-main">Civic engagement</span> Individual or group activity addressing issues of public concern

Civic engagement or civic participation is any individual or group activity addressing issues of public concern. Civic engagement includes communities working together or individuals working alone in both political and non-political actions to protect public values or make a change in a community. The goal of civic engagement is to address public concerns and promote the quality of the community.

Civic journalism is the idea of integrating journalism into the democratic process. The media not only informs the public, but it also works towards engaging citizens and creating public debate. The civic journalism movement is an attempt to abandon the notion that journalists and their audiences are spectators in political and social processes. In its place, the civic journalism movement seeks to treat readers and community members as participants.

Electronic participation (e-participation) refers to the use of ICT in facilitating citizen participation in government-related processes, encompassing areas such as administration, service delivery, decision-making, and policy-making. As such, e-participation shares close ties with e-government and e-governance participation. The term's emergence aligns with the digitization of citizen interests and interactions with political service providers, primarily due to the proliferation of e-government.

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<span class="mw-page-title-main">Civic intelligence</span> Intelligence devoted to public issues

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<span class="mw-page-title-main">Participatory Politics Foundation</span> United States non-profit organization

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Spatial citizenship describes the ability of individuals and groups to interact and participate in societal spatial decision making through the reflexive production and use of geo-media. Spatial citizens are lay users who are able to use geo-media to question existing perspectives on action in space and to produce, communicate, and negotiate alternative spatial visions.

Civic technology, or civic tech, enhances the relationship between the people and government with software for communications, decision-making, service delivery, and political process. It includes information and communications technology supporting government with software built by community-led teams of volunteers, nonprofits, consultants, and private companies as well as embedded tech teams working within government.

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References

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