Remote monitoring and management

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Remote monitoring and management (RMM) is the process of supervising and controlling IT systems (such as network devices, desktops, servers and mobile devices) by means of locally installed agents that can be accessed by a management service provider. [1] [2]

Functions include the ability to:

Traditionally this function has been done on site at a company but many MSPs are performing this function remotely using integrated SaaS platforms.

See also

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References

  1. "Remote monitoring and management software Explained" . Retrieved 2020-10-01.
  2. "RMM software (remote monitoring and management software)" . Retrieved 2017-12-06.
  3. "Remote monitoring and management software technology)" . Retrieved 2020-10-01.