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Customer relationship management (CRM) is one of many different approaches that allow a company to manage and analyse its own interactions with its past, current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.
Oracle Corporation is an American multinational computer technology corporation headquartered in Redwood Shores, California. The company sells database software and technology, cloud engineered systems, and enterprise software products—particularly its own brands of database management systems. In 2019, Oracle was the second-largest software company by revenue and market capitalization. The company also develops and builds tools for database development and systems of middle-tier software, enterprise resource planning (ERP) software, Human Capital Management (HCM) software, customer relationship management (CRM) software, and supply chain management (SCM) software.
J.D. Edwards World Solution Company or JD Edwards, abbreviated JDE, was an Enterprise resource planning (ERP) software company. Products included World for IBM AS/400 minicomputers, OneWorld for CNC architecture, and JD Edwards EnterpriseOne. The company was founded March 1977 in Denver, Colorado, by Jack Thompson, C.T.P. "Chuck" Hintze, Dan Gregory, and C. Edward "Ed" McVaney.
An application service provider (ASP) is a business providing computer-based services to customers over a network; such as access to a particular software application using a standard protocol.
Microsoft Dynamics NAV is an enterprise resource planning (ERP) app from Microsoft. The product is part of the Microsoft Dynamics family, and intended to assist with finance, manufacturing, customer relationship management, supply chains, analytics and electronic commerce for small and medium-sized companies and local subsidiaries of large international groups. For modifications of the system, the proprietary programming language C/AL is used.
Microsoft Dynamics AX was one of Microsoft's enterprise resource planning software products. It is part of the Microsoft Dynamics family. In 2018, its thick-client interface was removed and the web product was rebranded as Microsoft Dynamics 365 for Finance and Operations as a part of Microsoft's Dynamics 365 suite.
Cincom Systems, Inc., is a privately held multinational computer technology corporation founded in 1968 by Tom Nies, Tom Richley, and Claude Bogardus.
MYOB is an Australian multinational corporation that provides tax, accounting and other business services software to small and medium businesses.
The Reynolds and Reynolds Company is a private corporation based in Dayton, Ohio. Its primary business is providing business forms, management software and professional services to car dealerships. Its software is used to manage sales logistics at dealerships. It also produces forms used in medicine and insurance.
Asset management refers to a systematic approach to the governance and realization of value from the things that a group or entity is responsible for, over their whole life cycles. It may apply both to tangible assets and to intangible assets. Asset management is a systematic process of developing, operating, maintaining, upgrading, and disposing of assets in the most cost-effective manner.
Evergreen is an open source Integrated Library System (ILS), initially developed by the Georgia Public Library Service for Public Information Network for Electronic Services (PINES), a statewide resource-sharing consortium with over 270 member libraries.
Accounting software describes a type of application software that records and processes accounting transactions within functional modules such as accounts payable, accounts receivable, journal, general ledger, payroll, and trial balance. It functions as an accounting information system. It may be developed in-house by the organization using it, may be purchased from a third party, or may be a combination of a third-party application software package with local modifications. Accounting software may be on-line based, accessed anywhere at any time with any device which is Internet enabled, or may be desktop based. It varies greatly in its complexity and cost.
The terms legal case management (LCM), matter management or legal project management refer to a subset of law practice management and cover a range of approaches and technologies used by law firms and courts to leverage knowledge and methodologies for managing the life cycle of a case or matter more effectively. Generally, the terms refer to the sophisticated information management and workflow practices that are tailored to meet the legal field's specific needs and requirements.
Northwind is a privately held company that develops property management systems, as well as GDS/web based booking solutions for the hospitality industry. Maestro Enterprise Suite, the company's flagship product, includes a variety of modules which can be coordinated to comply with a hotel or hotel chain's requirements. Maestro is a multi-platform system, with over 10,000 users, allowing for optimized adaptibility to single or multi-property businesses. Northwind's headquarters are in Markham, Ontario, with sales and support offices located worldwide.
Exigen Services recently merged with Return on Intelligence.
Liberty Accounts is an integrated online accounting and payroll system designed specifically for small and medium enterprises, not-for-profit organisation and charities in the UK. Also described as a software as a service or SaaS cloud computing application, Liberty is available to business owners, treasurers and accountants.
Lightwork Design is a computer software company specialising in 3D Rendering software. Its headquarters are in Sheffield, United Kingdom.
Helix ALM, formerly called TestTrack, is application lifecycle management (ALM) software developed by Perforce. The software allows developers to manage requirements, defects, issues and testing during software development.
Perforce, legally Perforce Software, Inc., is an American developer of software used for developing and running applications, including version control software, web-based repository management, developer collaboration, application lifecycle management, web application servers, debugging tools and Agile planning software.
A human resources management system (HRMS) or human resources information system (HRIS) or human capital management (HCM) is a form of human resources (HR) software that combines a number of systems and processes to ensure the easy management of human resources, business processes and data. Human resources software is used by businesses to combine a number of necessary HR functions, such as storing employee data, managing payroll, recruitment, benefits administration, time and attendance, employee performance management, and tracking competency and training records.
References
- ↑ "Firm's key role in new development". The Star. 22 December 2008. Retrieved 17 March 2009.
- ↑ "Richlyn aid for Easyspace". Sheffield Telegraph. 28 November 2008. Retrieved 17 March 2009.
- ↑ "Firm's brush with success". The Star. 8 January 2009. Retrieved 17 March 2009.
- ↑ "Richlyn filling a gap in the dental IT market". The Star. 20 February 2009. Retrieved 17 March 2009.
- ↑ "Richlyn's dental revolution". Sheffield Telegraph. 27 February 2009. Retrieved 17 March 2009.