Social architecture

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Social architecture is the conscious design of an environment that encourages a desired range of social behaviors leading towards some goal or set of goals. The environment social architecture influences may be social systems, or digital spaces such as media tools (sometimes synonymous with Web 2.0) and UX strategy. In building design it can refer to the architecture of social spaces such as bars and restaurant. [1]

Contents

In social systems, "social architects" seek to modify human behaviors (behavior change) through carefully designed programs or workshops that seek to involve the members of a population to improve, for example, the livability and safety or environmental impact of their own communities.

In digital spaces, "social architecture" is sometimes confused with "information architecture" or "interaction design".

The theory of social architecture can be applied to solve talent attraction and retention issues, while simultaneously combating a community's social issues. The Milwaukee-based firm, NEWaukee is the first social architecture firm in the United States.

Architecture of On-Line Communities

In September 2011 Pieter Hintjens presented "Social Architecture 101" at Mix-IT in Lyon. Hintjens defined the term like this: "Social Architecture by analogy with conventional architecture, is the process, and the product, of planning, designing, and growing an online community." [2]

Hintjens' 2016 book, "Social Architecture" [3] provides a theoretical framework and a set of tools for building online communities, including a contribution process [4] for open source software communities. The book refers to the ZeroMQ community as an example built using these tools and processes.

Social architecture on team-building

Social Architecture is different from interaction design and information architecture. Rather, it can be illustrated with the combination of two. Specifically, the idea is to use structural (e.g. software, organizational rule) tools to design a socio-technical infrastructure for participants to behave in the wanted direction of the designer. It can be used as a conceptual framework for directing building a real-world community of which member communication is mostly taking off online. Social architecture aims for creating an effective infrastructure for non-face-to-face communication and management.

As more and more across-devices team-building platform (such as Slack Basecamp\Architecture Social\Teambition\Tower.im) has been used, they provide some empirically-designed communication pattern for new joined teams whose major communications taking off online.

The popular team-building platforms have some common features that their designers see as providing more efficient online communications. Mostly the team leader (or any member) will create a team on the platform with customizable name and invite other team members to join this team. The created team will be able to use designed features from the platform. They include:

Newsfeed: Similar to Facebook's news feed, it is a semi-public feed where all joined team members can post or update their thoughts and get immediate or delayed feedback from other team members.

Discussion Board: Team members can create threads related to topics for all members to participate in discussing.

File Sharing: Team member can upload files from their multi-platform devices and cloud storage.

Chatroom and Private chat: They provide real-time chat among all team members or between specific team members.

Task-distribution and checklist: Team members can(be) distribute tasks and set deadlines.

Calendar: A shared calendar with deadlines and important dates.

Related Research Articles

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<span class="mw-page-title-main">Software architecture</span> High level structures of a software system

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A virtual community is a social work of individuals who connect through specific social media, potentially crossing geographical and political boundaries in order to pursue mutual interests or goals. Some of the most pervasive virtual communities are online communities operating under social networking services.

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Social software, also known as social apps or social platform includes communications and interactive tools that are often based on the Internet. Communication tools typically handle capturing, storing and presenting communication, usually written but increasingly including audio and video as well. Interactive tools handle mediated interactions between a pair or group of users. They focus on establishing and maintaining a connection among users, facilitating the mechanics of conversation and talk. Social software generally refers to software that makes collaborative behaviour, the organisation and moulding of communities, self-expression, social interaction and feedback possible for individuals. Another element of the existing definition of social software is that it allows for the structured mediation of opinion between people, in a centralized or self-regulating manner. The most improved area for social software is that Web 2.0 applications can all promote co-operation between people and the creation of online communities more than ever before. The opportunities offered by social software are instant connections and opportunities to learn.An additional defining feature of social software is that apart from interaction and collaboration, it aggregates the collective behaviour of its users, allowing not only crowds to learn from an individual but individuals to learn from the crowds as well. Hence, the interactions enabled by social software can be one-to-one, one-to-many, or many-to-many.

Computer-supported cooperative work (CSCW) is the study of how people utilize technology collaboratively, often towards a shared goal. CSCW addresses how computer systems can support collaborative activity and coordination. More specifically, the field of CSCW seeks to analyze and draw connections between currently understood human psychological and social behaviors and available collaborative tools, or groupware. Often the goal of CSCW is to help promote and utilize technology in a collaborative way, and help create new tools to succeed in that goal. These parallels allow CSCW research to inform future design patterns or assist in the development of entirely new tools.

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Participatory design is an approach to design attempting to actively involve all stakeholders in the design process to help ensure the result meets their needs and is usable. Participatory design is an approach which is focused on processes and procedures of design and is not a design style. The term is used in a variety of fields e.g. software design, urban design, architecture, landscape architecture, product design, sustainability, graphic design, planning, and health services development as a way of creating environments that are more responsive and appropriate to their inhabitants' and users' cultural, emotional, spiritual and practical needs. It is also one approach to placemaking.

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<span class="mw-page-title-main">Placemaking</span> Approach to public space design

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User experience design defines the experience a user would go through when interacting with a company, its services, and its products. User experience design is a user centered design approach because it considers the user's experience when using a product or platform. Research, data analysis, and test results drive design decisions in UX design rather than aesthetic preferences and opinions. Unlike user interface design, which focuses solely on the design of a computer interface, UX design encompasses all aspects of a user's perceived experience with a product or website, such as its usability, usefulness, desirability, brand perception, and overall performance. UX design is also an element of the customer experience (CX), and encompasses all aspects and stages of a customer's experience and interaction with a company.

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Human-centered design is an approach to problem-solving commonly used in process, product, service and system design, management, and engineering frameworks that develops solutions to problems by involving the human perspective in all steps of the problem-solving process. Human involvement typically takes place in initially observing the problem within context, brainstorming, conceptualizing, developing of concepts and implementing the solution.

Human-centered design is an approach to interactive systems development that aims to make systems usable and useful by focusing on the users, their needs and requirements, and by applying human factors/ergonomics, and usability knowledge and techniques. This approach enhances effectiveness and efficiency, improves human well-being, user satisfaction, accessibility and sustainability; and counteracts possible adverse effects of use on human health, safety and performance.

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Open-source architecture is an emerging paradigm that advocates new procedures in imagination and formation of virtual and real spaces within a universal infrastructure. Drawing from references as diverse as open-source culture, modular design, avant-garde architectural, science fiction, language theory, and neuro-surgery, it adopts an inclusive approach as per spatial design towards a collaborative use of design and design tools by professionals and ordinary citizen users. The umbrella term citizen-centered design harnesses the notion of open-source architecture, which in itself involves the non-building architecture of computer networks, and goes beyond it to the movement that encompass the building design professions, as a whole.

<span class="mw-page-title-main">Enterprise Architect (software)</span> Visual modeling and design tool

Sparx Systems Enterprise Architect is a visual modeling and design tool based on the OMG UML. The platform supports: the design and construction of software systems; modeling business processes; and modeling industry based domains. It is used by businesses and organizations to not only model the architecture of their systems, but to process the implementation of these models across the full application development life-cycle.

References

  1. Claudia Gatsby. "Social Architecture: A New Approach To Designing Social Spaces." Huffington Post 06/05/2014
  2. Social Architecture 101
  3. Pieter Hintjens, "Social Architecture: Building On-line Communities", 2016
  4. (C4)