Subject-matter expert

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A subject-matter expert (SME) is a person who has accumulated great knowledge in a particular field or topic and this level of knowledge is demonstrated by the person's degree, licensure, and/or through years of professional experience with the subject. For example, a PhD in chemistry could be easily declared as a SME in chemistry, or a person with a Second Class Radiotelegraph License or equivalent issued by the national licensing body could be considered a SME in radiotelegraphy. A person with a master's degree in electronic engineering could be considered a subject-matter expert in electronics, or a person with many years of experience in machining could be considered a SME in machining.

Contents

The term is used when developing materials about a topic (a book, an examination, a manual, etc.), and expertise on the topic is needed by the personnel developing the material. For example, tests are often created by a team of psychometricians and a team of SMEs. The psychometricians understand how to engineer a test while the SMEs understand the actual content of the exam. [1] Books, manuals, and technical documentation are developed by technical writers and instructional designers in conjunctions with SMEs. Technical communicators interview SMEs to extract information and convert it into a form suitable for the audience. SMEs are often required to sign off on the documents or training developed, checking it for technical accuracy. SMEs are also necessary for the development of training materials. [2]

By field

In pharmaceutical and biotechnology areas, ASTM International standard E2500 [3] specifies SMEs for various functions in project and process management. In one project, there will be many SMEs who are experts on air, water, utilities, process machines, process, packaging, storage, distribution and supply chain management.

"Subject Matter Experts are defined as those individuals with specific expertise and responsibility in a particular area or field (for example, quality unit, engineering, automation, development, operations). Subject Matter Experts should take the lead role in the verification of manufacturing systems as appropriate within their area of expertise and responsibility." —ASTM E2500 §6.7.1 and §6.7.2. [3]

In engineering and technical fields, a SME is the one who is an authority in the design concept, calculations and performance of a system or process.

In the scientific and academic fields, SMEs are recruited to perform peer reviews [4] and are used as oversight personnel to review reports in the accounting and financial fields. [5]

A lawyer in an administrative agency may be designated an SME if they specialize in a particular field of law, such as tort, intellectual property rights, etc. A law firm may seek out and use a SME as an expert witness. [6]

In electronic discovery environments, the term "SME" labels professionals with expertise using computer-assisted reviewing technology and technology-assisted review (TAR) to perform searches designed to produce precisely refined results that identify groups of data as potentially responsive or nonresponsive to relevant issues. E-discovery SMEs also typically have experience in constructing the search strings used in the search. It also refers to experts used to "train" the TAR systems. [7]

Domain expert (software)

A domain expert is frequently used in expert systems software development, and there the term always refers to the domain other than the software domain. A domain expert is a person with special knowledge or skills in a particular area of endeavour [8] (e.g. an accountant is an expert in the domain of accountancy). The development of accounting software requires knowledge in two different domains: accounting and software. Some of the development workers may be experts in one domain and not the other.

In software engineering environments, the term is used to describe professionals with expertise in the field of application. The term "SME" also has a broader definition in engineering and high tech as one who has the greatest expertise in a technical topic. SMEs are often asked to review, improve, and approve technical work; to guide others; and to teach. According to Six Sigma, a SME "exhibits the highest level of expertise in performing a specialized job, task, or skill of broad definition." [9]

In software development, as in the development of "complex computer systems" (e.g., artificial intelligence, expert systems, control, simulation, or business software), a SME is a person who is knowledgeable about the domain being represented (but often not knowledgeable about the programming technology used to represent it in the system). The SME tells the software developers what needs to be done by the computer system, and how the SME intends to use it. The SME may interact directly with the system, possibly through a simplified interface, or may codify domain knowledge for use by knowledge engineers or ontologists. A SME is also involved in validating the resulting system. SME has formal meaning in certain contexts, such as Capability Maturity Models.

See also

Related Research Articles

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Computing is any goal-oriented activity requiring, benefiting from, or creating computing machinery. It includes the study and experimentation of algorithmic processes, and development of both hardware and software. Computing has scientific, engineering, mathematical, technological, and social aspects. Major computing disciplines include computer engineering, computer science, cybersecurity, data science, information systems, information technology, and software engineering.

<span class="mw-page-title-main">Expert</span> Person with broad and profound competence in a particular field

An expert is somebody who has a broad and deep understanding and competence in terms of knowledge, skill and experience through practice and education in a particular field or area of study. Informally, an expert is someone widely recognized as a reliable source of technique or skill whose faculty for judging or deciding rightly, justly, or wisely is accorded authority and status by peers or the public in a specific well-distinguished domain. An expert, more generally, is a person with extensive knowledge or ability based on research, experience, or occupation and in a particular area of study. Experts are called in for advice on their respective subject, but they do not always agree on the particulars of a field of study. An expert can be believed, by virtue of credentials, training, education, profession, publication or experience, to have special knowledge of a subject beyond that of the average person, sufficient that others may officially rely upon the individual's opinion on that topic. Historically, an expert was referred to as a sage. The individual was usually a profound thinker distinguished for wisdom and sound judgment.

In information science, an ontology encompasses a representation, formal naming, and definitions of the categories, properties, and relations between the concepts, data, or entities that pertain to one, many, or all domains of discourse. More simply, an ontology is a way of showing the properties of a subject area and how they are related, by defining a set of terms and relational expressions that represent the entities in that subject area. The field which studies ontologies so conceived is sometimes referred to as applied ontology.

An operational definition specifies concrete, replicable procedures designed to represent a construct. In the words of American psychologist S.S. Stevens (1935), "An operation is the performance which we execute in order to make known a concept." For example, an operational definition of "fear" often includes measurable physiologic responses that occur in response to a perceived threat. Thus, "fear" might be operationally defined as specified changes in heart rate, galvanic skin response, pupil dilation, and blood pressure.

Documentation is any communicable material that is used to describe, explain or instruct regarding some attributes of an object, system or procedure, such as its parts, assembly, installation, maintenance, and use. As a form of knowledge management and knowledge organization, documentation can be provided on paper, online, or on digital or analog media, such as audio tape or CDs. Examples are user guides, white papers, online help, and quick-reference guides. Paper or hard-copy documentation has become less common. Documentation is often distributed via websites, software products, and other online applications.

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Domain knowledge is knowledge of a specific discipline or field in contrast to general knowledge. The term is often used in reference to a more general discipline—for example, in describing a software engineer who has general knowledge of computer programming as well as domain knowledge about developing programs for a particular industry. People with domain knowledge are often regarded as specialists or experts in their field.

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<span class="mw-page-title-main">Systems architect</span>

The systems architect is an information and communications technology professional. Systems architects define the architecture of a computerized system in order to fulfill certain requirements. Such definitions include: a breakdown of the system into components, the component interactions and interfaces, and the technologies and resources to be used in its design and implementation.

Competence is the set of demonstrable characteristics and skills that enable and improve the efficiency or performance of a job. Competency is a series of knowledge, abilities, skills, experiences and behaviors, which leads to effective performance in an individual's activities. Competency is measurable and can be developed through training.

<span class="mw-page-title-main">User (computing)</span> Person who uses a computer or network service

A user is a person who utilizes a computer or network service. A user often has a user account and is identified to the system by a username . Some software products provide services to other systems and have no direct end users.

The Data & Analysis Center for Software (DACS) was one of several United States Department of Defense (DoD) sponsored Information Analysis Centers (IACs), administered by the Defense Technical Information Center (DTIC). It was managed by the U.S. Air Force Research Laboratory (AFRL) and operated by Quanterion Solutions Inc. under a long term DoD contract. This organization was consolidated into the Cyber Security and Information Systems Information Analysis Center (CSISAC).

The following outline is provided as an overview of and topical guide to knowledge:

The curse of knowledge is a cognitive bias that occurs when an individual, who is communicating with others, assumes that others have information that is only available to themselves, assuming they all share a background and understanding. This bias is also called by some authors the curse of expertise.

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References

  1. "SME Recruitment". Prometric . Retrieved May 2, 2020.
  2. Don Clark (February 21, 1999). "Subject Matter Experts (SME)".
  3. 1 2 "ASTM E2500 - 13: Standard Guide for Specification, Design, and Verification of Pharmaceutical and Biopharmaceutical Manufacturing Systems and Equipment". ASTM International. 2013. doi : 10.1520/E2500-13
  4. "Expert Network & Recruiting". Oak Ridge Associated Universities. Retrieved May 2, 2020.
  5. "Peer Review Program: Enhanced Oversight Frequently Asked Questions" (PDF). American Institute of Certified Public Accountants. October 29, 2018. Retrieved May 2, 2020.
  6. F. John Reh (June 1, 2019). "What Is a Subject Matter Expert and What Do They Do?". The Balance Careers. Retrieved May 2, 2020.
  7. John Tredennick (November 17, 2013). "Subject Matter Experts: What Role Should They Play in TAR 2.0 Training?". catalystsecure.com.
  8. Costabile, Maria Francesca; Fogli, Daniela; Letondal, Catherine; Mussio, Piero; Piccinno, Antonio (2003). "Domain-Expert Users and their Needs of Software Development". ResearchGate. doi:10.13140/2.1.4737.6325.
  9. "Definition of Subject Matter Expert (SME)". iSixSigma. Retrieved 2012-03-21.

Further reading