Valuation Office Agency

Last updated

Valuation Office Agency
Region
England and Wales
Parent organization
HM Revenue and Customs
Website www.gov.uk/government/organisations/valuation-office-agency

The Valuation Office Agency is a government body in England and Wales. It is an executive agency of His Majesty's Revenue and Customs.

Contents

The agency values properties for the purpose of Council Tax and for non-domestic rates in England and Wales (in Scotland this function is performed by the Scottish Assessors). This work is undertaken on behalf of the Department for Levelling Up, Housing and Communities in England, and the Welsh Government in Wales.

The agency also provides additional valuation services to HM Revenue and Customs through its District Valuer Services business stream. This includes property valuations for the purpose of assessing taxes, such as capital gains and inheritance tax. District Valuer Services also provide a wide range of valuation services to the public sector, such as asset valuations for resource accounting and compulsory purchase advice on the purchase and sale of property, specialist building surveying advice, and valuation of mineral-bearing property, landfill sites and plant and machinery.

Since April 2008 following a restructure, District Valuer Services has been divided into National and Central Services, who look after the agency's statutory services to HMRC, and Commercial Services who provide commercial property valuation services to the public sector.

The predecessors of the Valuation Office Agency were the separate Valuation Office organisations in England and Wales (established in 1910) and in Scotland (established in 1911). The Valuation Office Agency was created as a merger of these two and became a Next Steps Agency of the Inland Revenue on 30 September 1991.

The VOA employs 3,990 people (full-time equivalent) in 86 offices. [1] It is the largest single employer of Chartered Surveyors in the UK. [2] The current chief executive is Jonathan Russell, appointed in September 2021. [3]

The equivalent body to the VOA for Northern Ireland is the Valuation and Lands Agency. In Scotland it is the Scottish Assessors.

History

The Finance Act 1910 introduced a version of land value tax on that part of the capital appreciation of a property which followed from the expenditure of public money on communal development such as roads or other public services.

In order to apply this tax it was necessary to value all property in the UK and the Inland Revenue set up the Valuation Office to carry out this task. This led to the Valuation Office Survey (1910-1915). [4]

The VO soon began to receive requests from other government departments for valuation assistance - a task which it continues to undertake today. It was this other government work that lead to the VO's retention after the 1910 land value tax was abolished in the 1920s.

During the following years, the VO took on some major tasks such as in 1931 which saw a further proposed tax on land values, and from 1939 to 1945 when it valued property destroyed by enemy action in the UK during the Second World War.

In 1950 the role of the VO was expanded when it took over responsibility for the valuation of property in England and Wales for rating purposes. Prior to this year it had been the task of each local authority to compile and maintain its own rating list but this had led to inconsistencies in valuations. When in 1948 a new system of government equalisation grants to local authorities was introduced uniformity in rating valuation was essential and this could only be provided by a central organisation such as the VO.

It was not feasible to absorb the extra rating staff and work into the hundred existing VO offices so a separate network of 268 new offices were opened with the majority of their staff being transferred from local authorities.

Each local office was headed by a district valuer responsible for all of the rating and revenue work within the geographical responsibility of his office. There were regional offices each headed by a superintending valuer who was responsible for the general management of the district valuers within his region and liaison between the local offices and the Chief Valuer's Office in London.

Over the years the number of offices has reduced as the rating and other functions of the VO were combined into so-called "integrated" offices and the network was slimmed down as the number of local offices were closed and by 1996 there were only 93.

Staffing numbers have varied in accordance with the workload peaking in the years around the times of rating revaluations when it was necessary to increase staff to carry the revaluation and to settle appeals arising from it. So in 1965 there were around 7,000 compared to 2,600 prior to 1950. By 1994/5 there were 4,775 permanent staff.

In 1998 the VO underwent a large scale re-organisation which saw a large reduction in the size of the regional layer of management and the closure of regional offices. The district valuer post in the local office was abolished and there was a reorganisation of the local offices into 24 groups each headed by a group valuation officer. A number of regionally-based specialist rating units were set up to take over responsibility from the local offices for the more complex or higher-value non-domestic rating assessments. As part of this re-organisation further offices were closed leaving a total of 85. As of 2017-2018 the VOA continues to undergo transformation with further office closures in England and Wales. [5]

Revaluations

Rating system revaluations have taken place irregularly. The first was due in 1952 but was postponed until 1956 where unusually the residential rateable assessments were based on 1939 values. The next due in 1961 was postponed until 1963 due to difficulties in valuing houses and the 1973 revaluation took place five years after it was originally scheduled.

The next revaluation should have been in 1982 but was again postponed until 1990. This revaluation was purely for commercial property as domestic rating had been abolished. Since then there has been a five-yearly cycle of commercial revaluations, however, on 18 October 2012 the government introduced a new Growth and Structure Bill into the House of Commons which included measures to postpone the next business rates revaluation in England from 2015 to 2017. [6] In the Spring Statement 2018 the Chancellor Philip Hammond announced a move to more frequent revaluations, which would now be held every three years, starting from the next revaluation in 2021. [7]

In 1993 domestic rating returned in the form of the Council Tax where a residential property's sale price, rather than its rental value, is the basis for assessment. It was intended to have a domestic revaluation in England in 2007 but following the domestic revaluation in Wales, where over a third of households saw a banding increase, it was decided to postpone the revaluation of England. The current government announced on 24 September 2010 there will be no revaluation of council tax bands in England during this parliament. In another announcement on 4 December 2010 the Department for Communities and Local Government said the revaluation of the Welsh Council Tax bands, pencilled in for 2015, would not now go ahead, and decisions over any future re-valuations should be taken in Cardiff Bay.[ citation needed ]

The Rent Service

The Rent Service (TRS) was a government agency providing a rental valuation service to local authorities in England supplying them with a range of valuations to assist them in settling claims for housing benefit from claimants living in privately rented housing. Valuations were provided for landlords and tenants for fair rent registrations made under Section 70 of the Rent Act 1977 (amended by the Housing Act 1988) and assisting local authorities with housing renovation grant applications.

The introduction of the new Local Housing Allowance for new claimants in April 2008 had a significant impact on the Rent Service. It was expected that by 2011 its workload would be approximately 75% lower than the level in 2007–8. The residual functions of The Rent Service were transferred from the Department for Work and Pensions to the Valuation Office Agency on 1 April 2009.[ citation needed ]

Working more efficiently

In November 2007, chief executive Andrew Hudson announced to staff a series of measures to improve its service to customers and take account of a reduction in government funding. The plans included more centralisation of routine processing functions; better management of data; a reduction in the space the Agency occupies through digitisation of records; and the introduction of more flexible ways of working, supported by enhanced technology. [8]

VOA 2015

In February 2009 Andrew Hudson was named as the next managing director of the public services and growth directorate in HM Treasury. His replacement at the VOA was Penny Ciniewicz, who had joined the Civil Service in 1997 and since then has worked in the Department of Trade and Industry and the Cabinet Office. Prior to joining the VOA, she was Director, Knowledge, Analysis and Intelligence in HMRC.

Ciniewicz brought across a number of staff from HMRC to assist her with her plan known as 'VOA 2015'. VOA 2015 was a continuation of the search for cost savings by staff reductions (staff numbers reduced by 300 in the year 2009-10), the introduction of new technology, and office closures. The plan took into account the additional 20% cost cuts required by the government.

As part of VOA 2015 the CEO abolished the 'group' structure and its associated group valuation officer position, organising staff by function into business streams rather than by location.

During the period of 2015 - 2020, just about every aspect of the "Targeted Operating Model" used for VOA 2015 was dismantled as the system did not work with such a small Agency, and was also very unpopular with staff. The VOA returned to a regional structure, named Regional Valuation Unit's to save face and Ciniewicz was promoted back into HMRC.

Check Challenge Appeal

In April 2017 launched a new online service, Check Challenge Appeal (CCA). The Valuation Office Agency (VOA) deals with checks and challenges and the independent Valuation Tribunal for England [9] handles any appeals. The online service allows users to "claim" a property and to check the information the VOA hold, this record can then be amended or challenged and if not resolved then they can move to appeal.

The CCA service was heavily criticised by service users, the Treasury Select Committee undertook an inquiry. [10] The Committee heard evidence from a large number of businesses and trade organisations. Their findings were that the service was broken, delays were common, there were issues with staffing in specialist roles and public confidence had been eroded. [10]

The Government promised to make changes at the VOA as part of a fundamental review in its reply in February 2020. [11]

Related Research Articles

A land value tax (LVT) is a levy on the value of land without regard to buildings, personal property and other improvements upon it. Some economists favor LVT, arguing it does not cause economic inefficiency, and helps reduce economic inequality. A land value tax is a progressive tax, in that the tax burden falls on land owners, because land ownership is correlated with wealth and income. The land value tax has been referred to as "the perfect tax" and the economic efficiency of a land value tax has been accepted since the eighteenth century. Economists since Adam Smith and David Ricardo have advocated this tax because it does not hurt economic activity, and encourages development without subsidies.

<span class="mw-page-title-main">Council Tax</span> Local taxation system

Council Tax is a local taxation system used in England, Scotland and Wales. It is a tax on domestic property, which was introduced in 1993 by the Local Government Finance Act 1992, replacing the short-lived Community Charge, which in turn replaced the domestic rates. Each property is assigned one of eight bands in England and Scotland, or nine bands in Wales, based on property value, and the tax is set as a fixed amount for each band. The higher the band, the higher the tax. Some property is exempt from the tax, and some people are exempt from the tax, while some get a discount.

A property tax is an ad valorem tax on the value of a property.

<span class="mw-page-title-main">HM Revenue and Customs</span> Non-ministerial department of the UK Government

His Majesty's Revenue and Customs is a non-ministerial department of the UK Government responsible for the collection of taxes, the payment of some forms of state support, the administration of other regulatory regimes including the national minimum wage and the issuance of national insurance numbers. HMRC was formed by the merger of the Inland Revenue and HM Customs and Excise, which took effect on 18 April 2005. The department's logo is the Tudor Crown enclosed within a circle.

Rates are a type of property tax system in the United Kingdom, and in places with systems deriving from the British one, the proceeds of which are used to fund local government. Some other countries have taxes with a more or less comparable role, like France's taxe d'habitation.

Real estate appraisal, property valuation or land valuation is the process of assessing the value of real property. Real estate transactions often require appraisals because every property has unique characteristics. The location also plays a key role in valuation. Appraisal reports form the basis for mortgage loans, settling estates and divorces, taxation, and so on. Sometimes an appraisal report is used to establish a sale price for a property.

<span class="mw-page-title-main">Taxation in the United Kingdom</span> United Kingdom tax codes

In the United Kingdom, taxation may involve payments to at least three different levels of government: central government, devolved governments and local government. Central government revenues come primarily from income tax, National Insurance contributions, value added tax, corporation tax and fuel duty. Local government revenues come primarily from grants from central government funds, business rates in England, Council Tax and increasingly from fees and charges such as those for on-street parking. In the fiscal year 2023–24, total government revenue was forecast to be £1,139.1 billion, or 40.9 per cent of GDP, with income taxes and National Insurance contributions standing at around £470 billion.

<span class="mw-page-title-main">Assets Recovery Agency</span> Former non-ministerial government department in the United Kingdom

The Assets Recovery Agency (ARA) was a non-ministerial government department in the United Kingdom. It was established under the Proceeds of Crime Act 2002 (POCA) to reduce crime by confiscating the proceeds of any crime. It was granted a new power of civil recovery through the High Court, and could also take over the powers of the HM Revenue and Customs (HMRC) to levy tax without identifying a source for taxed income.

Capitalization rate is a real estate valuation measure used to compare different real estate investments. Although there are many variations, the cap rate is generally calculated as the ratio between the annual rental income produced by a real estate asset to its current market value. Most variations depend on the definition of the annual rental income and whether it is gross or net of annual costs, and whether the annual rental income is the actual amount received, or the potential rental income that could be received if the asset was optimally rented.

<span class="mw-page-title-main">Business rates in England</span> English tax

Business rates in England, or non-domestic rates, are a tax on the occupation of non-domestic property. Rates are a property tax with ancient roots that was formerly used to fund local services that was formalised with the Vagabonds Act 1572 and superseded by the Poor Relief Act 1601. The Local Government Finance Act 1988 introduced business rates in England and Wales from 1990, repealing its immediate predecessor, the General Rate Act 1967. The act also introduced business rates in Scotland but as an amendment to the existing system, which had evolved separately to that in the rest of Great Britain. Since the establishment in 1997 of a Welsh Assembly able to pass legislation, the English and Welsh systems have been able to diverge. In 2015, business rates for Wales were devolved.

<span class="mw-page-title-main">Business rates in Scotland</span>

Business rates is the commonly used name of Non-Domestic Rates in Scotland, a tax on occupation of non-domestic property. Rates are a property tax used to fund local services that dates back to the Poor Law.

The Lyons Inquiry was an independent inquiry into the form, function and funding of local government in England. Appointed jointly by the Chancellor of the Exchequer and the Deputy Prime Minister in the summer of 2004, Sir Michael Lyons produced several reports over the next 3 years, culminating in a final report on the future of local government published alongside the Chancellor's Budget in March 2007.

<span class="mw-page-title-main">Property tax in the United States</span>

Most local governments in the United States impose a property tax, also known as a millage rate, as a principal source of revenue. This tax may be imposed on real estate or personal property. The tax is nearly always computed as the fair market value of the property, multiplied by an assessment ratio, multiplied by a tax rate, and is generally an obligation of the owner of the property. Values are determined by local officials, and may be disputed by property owners. For the taxing authority, one advantage of the property tax over the sales tax or income tax is that the revenue always equals the tax levy, unlike the other types of taxes. The property tax typically produces the required revenue for municipalities' tax levies. One disadvantage to the taxpayer is that the tax liability is fixed, while the taxpayer's income is not.

A property tax known as "rates" has been levied in Hong Kong since 1845. The tax applies to all domestic and commercial properties unless exempted, and is based upon the rental value of the property, re-assessed each year. Formerly part of the revenue went to the Urban Council and, from 1986, the Regional Council, but since 2000 the whole amount goes to the Hong Kong Government.

<span class="mw-page-title-main">Domestic rates in Northern Ireland</span>

Domestic rates are the local government taxation in Northern Ireland. Rates are a tax on property based on the capital value of the residential property on 1 January 2005. Domestic rates consist of two components, a regional rate set by the Northern Ireland Assembly and a district rate set by local councils. Rate levels are set annually. Valuation and rating of property is handled by Land and Property Services. Domestic rates are unique to Northern Ireland, in the rest of the United Kingdom the local taxation is Council Tax.

Rates are a tax on property in the United Kingdom used to fund local government. Business rates are collected throughout the United Kingdom. Domestic rates are collected in Northern Ireland and were collected in England and Wales before 1990 and in Scotland before 1989.

The Local Government (Rating) Act 2002 of New Zealand is an Act of New Zealand's Parliament that empowers Local Government bodies to levy property taxes on property owners within their jurisdictions. These property taxes are called rates. They are assessed annually and usually paid in four equal instalments.

<span class="mw-page-title-main">Business rates in Wales</span>

Business rates is the commonly used name of Non-Domestic Rates in Wales, a tax on occupation of non-domestic property. Rates are a property tax used to fund local services that date back to ancient times.

<span class="mw-page-title-main">Tŷ William Morgan</span> UK Government building

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The Valuer-General of Tasmania is a statutory officer appointed by the Government of Tasmania under the Valuation of Land Act 2001 (Tasmania). The Valuer-General is responsible for overseeing Tasmania's land valuation system, ensuring accurate, impartial, and independent valuations of land and property. These valuations play a critical role in supporting Tasmania's taxation framework, municipal ratings, and other property-related decisions. The office also provides expertise in infrastructure planning, fosters collaborative stakeholder engagement, and supports effective land management strategies.

References

  1. "Annual Report 2007–08" (PDF). Archived from the original (PDF) on 14 January 2009. Retrieved 28 March 2023.
  2. "Report of the 2005 review of the valuation office agency" (PDF). Archived from the original (PDF) on 27 September 2006. Retrieved 28 March 2023.
  3. "New Chief Executive appointed to lead Valuation Office Agency". GOV.UK. Retrieved 10 September 2021.
  4. "Blog Archive » Valuation Office map finder". The National Archives Labs. Retrieved 20 February 2013.
  5. "Valuation Office Agency: Closures:Written question - 117327". UK Parliament. Retrieved 17 July 2018.
  6. "Valuation Office Agency's high level estimates of non-domestic rental and rating assessment movements for England - News". VOA. Archived from the original on 13 February 2013. Retrieved 20 February 2013.
  7. "Move to more frequent business rates revaluations gets a mixed reception". Property Week. Retrieved 17 July 2018.
  8. "VOA - Smaller Valuation Office Agency aims to provide better customer service". Archived from the original on 12 October 2008.
  9. "Valuation Tribunal Service". valuationtribunal.gov.uk. Retrieved 28 March 2023.
  10. 1 2 "The impact of Business Rates on business inquiry - publications". old.parliament.uk. Retrieved 28 March 2023.
  11. "Government response to Treasury Committee business rates inquiry". GOV.UK. Retrieved 3 October 2024.