A Walmart greeter is an employee whose role is to wait at the front door of a Walmart store and greet all shoppers who enter. [1] CEO and founder Sam Walton implemented the role nationally in the 1980s. [1] The position is considered to be a big part of the company's identity and culture, [2] as well as one of its most recognized hallmarks. [3]
A Walmart greeter stands at the door. The greeter's primary task is to cross-check customers' receipts when they leave, as well as to provide a sunny disposition to welcome customers. [4]
The idea of having dedicated greeters at the front door of a store may have come from an employee of the company, Lois Richard. [3] She was working in the early 1980s as an invoice clerk at the Walmart store in Crowley, Louisiana. [3] [5] The Walmart store in Crowley, which had opened in 1980, was experiencing shoplifting and had a significant "inventory shrinkage" after two years. [3] The initial idea was to have an employee standing at the door in order to try to decrease shoplifting. [6] After a shoplifting sting conducted by the local police showed that piles of merchandise could have been taken away, Lois Richard pitched the idea the next day to her manager and it was accepted. [3] [5]
In 2019, it was announced that on April 26, greeters would be replaced with 'customer hosts' at 1,000 stores. This new position will require that hosts be able to climb up ladders to get products, lift packages weighing 25 pounds, and stand for long periods of time. The announced change was met with disapproval by disabled greeters. [7] Walmart announced that it would make "every effort" to continue to employ disabled workers in other positions. [8]
Walmart Inc. is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores in the United States, headquartered in Bentonville, Arkansas. The company was founded by brothers Sam and James "Bud" Walton in nearby Rogers, Arkansas in 1962 and incorporated under Delaware General Corporation Law on October 31, 1969. It also owns and operates Sam's Club retail warehouses.
Samuel Moore Walton was an American business magnate best known for founding the retailers Walmart and Sam's Club, which he started in Rogers, Arkansas and Midwest City, Oklahoma in 1962 and 1983 respectively. Wal-Mart Stores Inc. grew to be the world's largest corporation by revenue as well as the biggest private employer in the world. For a period of time, Walton was the richest person in the United States. His family has remained the richest family in the U.S. for several consecutive years, with a net worth of around US$240.6 billion as of January 2022. In 1992 at the age of 74, Walton died of blood cancer and was put to rest at the Bentonville Cemetery in his longtime home of Bentonville, Arkansas.
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B. Kevin Turner is an American businessman and investor who is the chairman of Zayo Group and the vice chairman of Albertsons/Safeway Inc.
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