InterContinental

Last updated
InterContinental Hotels & Resorts
Company type Subsidiary
Industry Hotels
Founded4 April 1946;78 years ago (1946-04-04)
Founder Juan Trippe
Number of locations
208 hotels and resorts
Owner Pan Am Corporation (1946–1981)
Grand Metropolitan (1981–1988)
Saison Group (1988–1998)
Bass (1998–2000)
Six Continents (2000–2003)
InterContinental Hotels Group (2003–present)
Website ihg.com/intercontinental

InterContinental Hotels & Resorts is a British-American luxury hotel brand created in 1946 by Pan Am founder Juan Trippe. [1] It has been part of UK-based InterContinental Hotels Group since 1998. [1] As of January 2023, there were 208 InterContinental hotels worldwide, with 70,287 rooms. [2]

Contents

History

Grande Hotel, Belem, Brazil, the chain's first property, seen in 1949 Praca da republica e grande hotel 1949, em Belem do Para.jpg
Grande Hotel, Belém, Brazil, the chain's first property, seen in 1949
The InterContinental Vienna, the oldest continuously operating member of the chain, since 1964. InterContinental Vienna Stadtpark view.jpg
The InterContinental Vienna, the oldest continuously operating member of the chain, since 1964.
Duna Inter-Continental Budapest, seen in 1974 A Vigado es a Hotel Duna Intercontinental a budai also rakpartrol nezve. Fortepan 84826.jpg
Duna Inter-Continental Budapest, seen in 1974

Early years

In 1945, U.S. President Franklin D. Roosevelt and Juan Trippe, President of Pan Am, discussed their concern for Latin America’s need for development funds at a White House breakfast. The two men thought that one way to attract businessmen and tourists would be to offer luxury hotels in key cities. [3] Trippe contacted Statler Hotels' chief executive H.B. Callis, and his company undertook a feasibility study, but the company decided the program would be too expensive. Trippe contacted multiple other US hotel chains, but none showed interest. Roosevelt requested that Pan Am take the lead in developing 5000 hotel rooms in Latin America, with a projected cost of $50,000,000. Pan Am's profit that year was only $3 million, so a $25,000,000 line of credit was arranged for Pan Am with the Export–Import Bank of the United States. [4] Trippe agreed to form a subsidiary company to foster the implementation of the idea. The hotels would also serve to accommodate Pan Am crews and passengers in destinations where upscale hotels were not yet present. [3]

On 4 April 1946, the International Hotels Corporation was founded, with Pan Am owning a 100% stake. [4] Throughout 1946, company executives traveled to cities across Latin America on fact-finding trips to scout potential locations. In early 1947, Pan Am decided that Intercontinental Hotels Corporation would more accurately reflect the chain's eventual global goals for expansion, and the company was renamed. [4] The company signed its first lease that year, for the partially-completed Hotel Victoria Plaza in Montevideo, Uruguay. Construction there would end up continuing for more than five years. [4] Throughout 1948, more locations were scouted, and in early 1949 agreements were signed for properties in Caracas and Maracaibo, Venezuela.

On 1 May 1949, Intercontinental assumed operation of its first hotel, the 85-room Grande Hotel, in Belém, Brazil, which had been constructed in the early 20th Century. [5] On 1 January 1950, Intercontinental assumed operation of its second hotel, the Hotel Carrera, in Santiago, Chile. [6] Over the next three years, the company took over three more existing hotels – the Hotel del Prado in Barranquila, Colombia; the Hotel Reforma in Mexico City and The Princess in Hamilton, Bermuda. In 1953, Intercontinental opened three newly constructed properties – the Hotel Victoria Plaza in Montevideo, the Hotel Tamanaco in Caracas and the Hotel del Lago in Maracaibo. That same year, they also opened the Hotel Tequendama in Bogota, Colombia, the largest hotel in South America and the first hotel to be developed, designed and constructed completely under Intercontinental supervision. [4] All four properties were designed by the Chicago firm of Holabird, Root & Burgee. In 1955, Intercontinental purchased a 47% stake in the Hotel Nacional de Cuba, in Havana. By 1958, the chain had sixteen hotels in operation throughout Latin America and the Caribbean. [4]

Global expansion

In 1961, Intercontinental Hotels opened its first property in the Middle East, the Phoenicia Intercontinental Beirut, in Lebanon. In 1962, the chain expanded to three more continents, assuming management of the Ducor Palace Hotel in Monrovia, Liberia in April, [7] opening the Hotel Indonesia in Jakarta, Indonesia in July, [8] and The Southern Cross in Melbourne, Australia in August. [9] The first properties in Europe followed in May 1963, with simultaneous openings in Dublin, Cork and Limerick, Ireland. [10] In 1964, Intercontinental became the first American hotel chain to operate in Eastern Europe, when it assumed management of the Hotel Esplanade in Zagreb, Yugoslavia. The chain would continue to be unique among western hospitality companies in operating behind the "Iron Curtain", opening properties in Budapest, Bucharest, Prague and Warsaw between 1968-1974. [4]

The company continued constructing new luxury hotels in Pan Am destinations around the world. In its hotel designs, Intercontinental aspired to combine Mid-century modern American luxury with decorative elements drawn from local cultures. [3] Between 1961 and 1985, Intercontinental's head designer, Neal Prince, designed interiors and branding for 135 hotels. [3] [11]

The chain was officially rebranded as Inter•Continental Hotels in 1966, with the name commonly spelled with a hyphen as Inter-Continental when typed. [12]

In 1972, Inter-Continental started a line of moderately priced hotels, called Forum Hotels. [13] The first Forum property was the Lee Gardens Hotel in Hong Kong. [14] Inter-Continental opened its first hotel in the United States in 1973, when it assumed management of the Mark Hopkins Hotel in San Francisco. [15]

Post-Pan Am era

Facing significant financial losses, [16] Pan Am sold their profitable Inter-Continental Hotels division to Grand Metropolitan on 19 August 1981 for $500 million. On 1 April 1982, the new owners merged their existing chain of 17 Grand Metropolitan Hotels into Inter-Continental and its sibling chain Forum Hotels. [17]

Later in 1982, Inter-Continental formed a joint venture with Scanticon International, a Danish company that had opened a highly successful conference hotel near Princeton, New Jersey in 1981. [18] Inter-Continental owned 80% of the business, with Scanticon controlling 20%. Additional Scanticon conference hotels were opened in Minneapolis and Denver, before InterContinental exited the joint venture in 1991.

Grand Metropolitan sold Inter-Continental Hotels to the Tokyo-based Seibu Saison Group on 1 October 1988 for $2.27 billion, for a profit of $850 million after taxes. [19] On 20 February 1998, the Saison Group sold the chain to Bass PLC, for $2.9 billion. [20]

In 2000, Bass sold its namesake brewing business, along with its name and red triangle trademark, to Interbrew, for £2.3 billion. [21] On 27 June 2001, Bass renamed itself Six Continents, focusing on its hotels and its 2000 restaurants and bars. The name Six Continents was chosen from among 10,000 staff submissions, and was already the name of the Inter-Continental Hotels loyalty club. [22] In 2003, Six Continents demerged its bar and pubs business into a separate company, Mitchells & Butlers, and the hospitality company was renamed InterContinental Hotels Group. [23] At the same time, Inter-Continental Hotels dropped the hyphen in its name and became InterContinental Hotels. The chain is one of numerous brands today within the company.

Notable properties

InterContinental Los Angeles Downtown, located within the Wilshire Grand Center in downtown Los Angeles, is the largest InterContinental in the Americas and the tallest building in Los Angeles. [24]

InterContinental manages the Willard InterContinental Hotel in downtown Washington, D.C., two blocks east of the White House. The 177-year-old hotel has hosted many heads of state. [25]

InterContinental briefly operated a hotel in Lagos, but withdrew from Nigeria in 2018, after a disagreement with its local partners over the terms of how to get the property out of receivership, just four years after the hotel opened. [26]

The Inter-Continental Kabul opened in 1969, but ceased operation following the Soviet invasion of Afghanistan in 1979. The hotel continues to operate independently using the Inter-Continental name, but unaffiliated with the chain. [27]

Accommodations

2003-2010

AmericasEurope,
Middle East,
& Africa		Asia-PacificTotal
2003 [28] Properties466326135
Rooms15,07420,8429,13045,046
2004 [29] Properties446226132
Rooms15,08820,2929,13644,516
2005 [30] Properties456527137
Rooms15,32821,4739,46146,262
2006 [31] Properties496633148
Rooms16,52521,42311,65149,599
2007 [32] Properties506237149
Rooms16,62420,01214,12650,762
2008 [33] Properties556440159
Rooms18,50220,83615,39854,736
2009 [34] Properties556546166
Rooms18,49920,58617,03656,121
2010 [35] Properties566451171
Rooms19,12020,11119,19858,429

2011-2017

AmericasEuropeAsia,
Middle East,
& Africa		Greater ChinaTotal
2011 [36] Properties52306423169
Rooms17,5989,66420,4259,91157,598
2012 [37] Properties53306522170
Rooms17,7569,39420,7919,37357,314
2013 [38] Properties51316729178
Rooms17,4539,52521,38311,74260,103
2014 [39] Properties50306733180
Rooms16,8979,37221,42413,54261,235
2015 [40] Properties50326834184
Rooms17,1099,88621,23813,80762,040
2016 [41] Properties48316939187
Rooms16,4089,72421,20316,31563,650
2017 [42] Properties50327240194
Rooms17,5789,88921,90216,62965,998

From 2018

AmericasEurope,
Middle East,
Asia,
& Africa		Greater ChinaTotal
2018 [43] Properties5110647204
Rooms17,75332,29919,22969,281
2019 [44] Properties5111348212
Rooms17,89633,51519,57070,981
2020 [45] Properties4610851205
Rooms16,78932,47420,67869,941
2021 [46] Properties4310853204
Rooms15,65132,56121,19069,402
2022 [47] Properties4211154207
Rooms15,54132,86121,40469,806
2023 [48] Properties4311960222
Rooms15,67434,44323,38373,500

Criticism

Food poisoning

In July 2016, InterContinental Adelaide was responsible for giving at least 70 diners salmonella food poisoning. Twenty-one of these people had to be treated at hospital. [49]

Hygiene standards

In September 2017, a consumer rights group accused InterContinental Beijing Sanlitun of substandard hygiene conditions. Specifically during an undercover operation they had marked bed linen and toilets with an invisible stamp. Upon returning the next day the marks were still there. [50]

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References

  1. 1 2 "History of InterContinental Hotels Group". InterContinental Hotels & Resorts. 17 November 2020. Retrieved 17 November 2020.
  2. ↑ "Our Brands". InterContinental Hotels & Resorts. 26 January 2023. Retrieved 26 January 2023.
  3. 1 2 3 4 Street, Francesca (December 8, 2021). "The inside story of InterContinental Hotels' quest to export 1960s American glamor to the world". CNN. Cable News Network. Retrieved December 9, 2021.
  4. 1 2 3 4 5 6 7 Potter, James E. (1996). A Room With A World View: 50 Years of Inter-Continental Hotels and Its People: 1946-1996. London: Weidenfeld & Nicolson. ISBN   0297-83578-5.
  5. ↑ "Growing up at the Grande: Living at the world's first InterContinental hotel".
  6. ↑ "Page 6".
  7. ↑ "Page 131".
  8. ↑ "Page 144".
  9. ↑ "Page 153".
  10. ↑ "Page 186".
  11. ↑ "Neal Prince". Designing the Luxury Hotel: Neal Prince and the Inter-Continental Hotel Brand. New York School of Interior Design Library. Retrieved December 9, 2021.
  12. ↑ "Archived copy". Archived from the original on 2021-12-10. Retrieved 2020-05-29.{{cite web}}: CS1 maint: archived copy as title (link)
  13. ↑ Pace, Eric (1981-08-20). "Pan Am Unit Is Profitable, and for Sale". The New York Times. ISSN   0362-4331 . Retrieved 2018-01-28.
  14. ↑ "Page 11". digitalcollections.library.miami.edu. Retrieved 2023-01-27.
  15. ↑ "Page 10". digitalcollections.library.miami.edu. Retrieved 2023-01-27.
  16. ↑ Pace, Eric (1981-08-21). "PAN AM IN PACT TO SELL HOTELS". The New York Times. ISSN   0362-4331 . Retrieved 2023-01-27.
  17. ↑ "Page 1".
  18. ↑ "New Income Sources Developed". The Washington Post. 16 April 1983. Retrieved 20 February 2023.
  19. ↑ Sanger, David E.; Times, Special To the New York (1988-10-01). "COMPANY NEWS; Japanese Purchase Of Inter-Continental Set for $2.27 Billion". The New York Times. ISSN   0362-4331 . Retrieved 2023-01-27.
  20. ↑ "Bass Acquires Inter-Continental Hotels / Feb 1998". www.hotel-online.com. Retrieved 2023-01-27.
  21. ↑ Carreyrou, John; BeckStaff, Ernest (2000-06-15). "Interbrew to Buy Bass Operations, Creating the World's No. 2 Brewer". Wall Street Journal. ISSN   0099-9660 . Retrieved 2020-08-07.
  22. ↑ "Bass to become Six Continents". the Guardian. 2001-06-27. Retrieved 2023-01-27.
  23. ↑ "Six Continents split-up to cost £100m". the Guardian. 2003-02-18. Retrieved 2023-01-27.
  24. ↑ Vincent, Roger (23 September 2014). "Hotel under construction in downtown L.A. will be an InterContinental". Los Angeles Times .
  25. ↑ "Discover Our History". Willard. Retrieved 21 October 2021.
  26. ↑ "InterContinental Hotels to Exit Nigeria After Debt Fallout". Hospitality Net. Retrieved 2023-11-13.
  27. ↑ "Gunmen attack major Kabul hotel". BBC News. 20 January 2018. Retrieved 21 January 2018.
  28. ↑ "IHG Annual Report and Financial Statements 2003" (PDF). www.annualreports.com.
  29. ↑ "IHG Annual Report and Financial Statements 2004" (PDF). www.annualreports.com.
  30. ↑ "IHG Annual Report and Financial Statements 2005" (PDF). www.annualreports.com.
  31. ↑ "IHG Annual Report and Financial Statements 2006" (PDF). www.annualreports.com.
  32. ↑ "IHG Annual Report and Financial Statements 2007" (PDF). www.annualreports.com.
  33. ↑ "IHG Annual Report and Financial Statements 2008" (PDF). www.annualreports.com.
  34. ↑ "IHG Annual Report and Financial Statements 2009" (PDF). www.annualreports.com.
  35. ↑ "IHG Annual Report and Financial Statements 2010" (PDF). www.annualreports.com.
  36. ↑ "IHG Annual Report and Financial Statements 2011" (PDF). www.annualreports.com.
  37. ↑ "IHG Annual Report and Financial Statements 2012" (PDF). www.annualreports.com.
  38. ↑ "IHG Annual Report and Financial Statements 2013" (PDF). www.annualreports.com.
  39. ↑ "IHG Annual Report and Financial Statements 2014" (PDF). www.annualreports.com.
  40. ↑ "IHG Annual Report and Financial Statements 2015" (PDF). www.annualreports.com.
  41. ↑ "IHG Annual Report and Financial Statements 2016" (PDF). www.annualreports.com.
  42. ↑ "IHG Annual Report and Financial Statements 2017" (PDF). www.annualreports.com.
  43. ↑ "IHG Annual Report and Financial Statements 2018" (PDF). www.annualreports.com.
  44. ↑ "IHG Annual Report and Financial Statements 2019" (PDF). www.annualreports.com.
  45. ↑ "IHG Annual Report and Financial Statements 2020" (PDF). www.annualreports.com.
  46. ↑ "IHG Annual Report and Financial Statements 2021" (PDF). www.annualreports.com.
  47. ↑ "IHG Annual Report and Financial Statements 2022" (PDF). www.annualreports.com.
  48. ↑ "IHG Annual Report and Financial Statements 2023" (PDF). www.ihgplc.com.
  49. ↑ "Eggs blamed for salmonella outbreak at Adelaide hotel". www.abc.net.au. August 15, 2016.
  50. ↑ "Video sparks hygiene concerns in Beijing hotels". The Straits Times. September 11, 2017.

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