112 Operator is a 2020 video game developed by Jutsu Games and published by Games Operators, with a Nintendo Switch port released by SONKA in 2021 and a PlayStation 4 port by Ultimate Games in 2024. The game is a strategysimulation title in which players manage emergency services and send first responders to calls, making decisions on which services to dispatch. The game received several downloadable content updates, expanding the number of emergencies, services and scenarios. Upon release, the game received average reviews.
112 Operator is a strategysimulation video game in which players assume the role of an operator receiving emergency calls, and managing resources to send first responders. Gameplay is undertaken on a map of territory, where throughout the day the player will receive calls of incidents. Players must send specific teams in available vehicles to respond, with the appropriateness of the responder and vehicle depending on the call.[1] Some calls can handled unsuccessfully, such as the players failing to dispatch services in time, or providing the wrong response to the emergency.[2] As players complete calls, they will expand the number of districts under their control and receive more calls, and earn money which they can use to buy new vehicles and hire new personnel.[1] The game features three difficulty modes, and scenarios based on real-world disasters such as the 2020 California wildfires.[2]
112 Operator received "mixed or average" reviews, according to review aggregatorMetacritic.[7] Describing the title as a "decent game", Meristation praised the title's "addictive" mechanics and tension, but felt the game was "superficial" and lacked enough depth to have "narrative or dramatic power" as a representation of how emergency services work.[1]
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