Andhra Pradesh State Consumer Disputes Redressal Commission

Last updated
Andhra Pradesh State Consumer Disputes Redressal Commission
Established1986
Jurisdiction Andhra Pradesh
LocationA.P. State Consumer Disputes Redressal Commission,1st Floor, Sai Towers, Beside SIRIS Company, Ashok Nagar, Kanuru, Vijayawada – 520 007 [1]
Judge term length3 years from the date of entering office or up to 65 years of age (whichever is earlier)
Website https://scdrc.ap.nic.in/
President, Andhra Pradesh State Consumer Disputes Redressal Commission
CurrentlyTHE HON'BLE SRI JUSTICE T. SUNIL CHOWDARY

Andhra Pradesh State Consumer Disputes Redressal Commission is an autonomous, statutory and constitutional institution formed as a quasi judicial body for the state of Andhra Pradesh under Section 24-B of the Consumer Protection Act, 1986 to protect the rights of consumers. It is a system of alternate dispute resolution between conflicting parties during the process of trade. The president of the Andhra Pradesh State Consumer Disputes Redressal Commission is appointed by the Andhra Pradesh Government in consultation with the Chief Justice of state Andhra Pradesh High Court.

Contents

History and objective

Andhra Pradesh State Consumer Disputes Redressal Commission was formed to promote and protect the rights of consumers as per the Consumer Protection Act 1986. [2] [3] [4] [5] It was formed under Consumer Protection Act 2019. [6]

Andhra Pradesh State Consumer Disputes Redressal Commission was divided into two after formation of new state of Telangana in year 2014. [2] [7]

Composition

Andhra Pradesh State Consumer Disputes Redressal Commission is formed as committee with following members: [8] [9] [10]

  1. President and
  2. Not less than two members and not more than that prescribed in State Act.

President will be appointed by state Government in consultation with the Chief Justice of state High Court. The eligibility for president is that he should be serving or served as Judge in any High Court. Members should be of 1. Not less than 35 years of age and 2. recognised university bachelor's degree 3. With good ability,integrity and standing and with proficient experience of 10 years and expertise knowledge in subjects of accountancy,law,commerce,economics,industry,administration and public affairs and problem solving ability in same.

Also not more than fifty percent of members of committee should be from judicial background.

Hon'ble Sri Justice T. Sunil Chowdary is the president of Andhra Pradesh State Consumer Disputes Redressal Commission.

Levels and jurisdiction

Andhra Pradesh State Consumer Disputes Redressal Commission was formed for promoting and protecting the rights of consumers through three levels with the below mentioned jurisdiction: [11] [12] [13] [14]

Filing complaints

Andhra Pradesh State Consumer Disputes Redressal Commission [8] follows below process for filing and resolving complaints: [16] [17] [18]

Complaints can be filed electronically and examination of disputing parties is done through video-conferencing, which includes hearing and/or examination through any other mode. The time period for resolving dispute in case the complaint does not require analysis and testing of product quality is 3 months from the date of receipt of notice by the opposite party. However, if the complaint requires analysis or testing of product quality the time limit for resolving dispute is within 5 months. Complaints can be filed using E-Daakhil portal.

Penalties and imprisonment

Investigative agency

Important terms

Andhra Pradesh State Consumer Disputes Redressal Commission has below terminology for consumer: [19] [20] [21]

Challenges

Andhra Pradesh State Consumer Disputes Redressal Commission faces below challenges. [22] [6]

See also

Related Research Articles

<span class="mw-page-title-main">National Consumer Disputes Redressal Commission</span> Government agency in India


The National Consumer Disputes Redressal Commission (NCDRC) is a quasi-judicial government commission established in India in 1988 under the Consumer Protection Act of 1986. Headquartered in New Delhi, it serves as the apex national-level forum for consumer dispute resolution in India. The NCDRC is headed by a sitting or retired judge of the Supreme Court of India or a sitting or retired Chief Justice of a High Court.

Consumer court is a special purpose court in India. It primarily deals with consumer-related disputes, conflicts, and grievances. The court holds hearings to adjudicate these disputes.

Consumer protection is the practice of safeguarding buyers of goods and services, and the public, against unfair practices in the marketplace. Consumer protection measures are often established by law. Such laws are intended to prevent businesses from engaging in fraud or specified unfair practices to gain an advantage over competitors or to mislead consumers. They may also provide additional protection for the general public which may be impacted by a product even when they are not the direct purchaser or consumer of that product. For example, government regulations may require businesses to disclose detailed information about their products—particularly in areas where public health or safety is an issue, such as with food or automobiles.

Lok Adalat is a Statutory Organization under the Legal Services Authorities Act, 1987, and was created as an alternative dispute resolution mechanism in India to resolve disputes/grievances outside the conventional court system. It is a forum where cases pending before panchayat, or at a pre-litigation stage in a court of law, are settled. Under this Act, the award (decision) made by the Lok Adalats is deemed to be a civil court case and is final and binding on all parties. No formal appeal against such an award lies before any court of law. However, if the parties are not satisfied with the award of the Lok Adalat they are still free to initiate litigation by approaching the court of appropriate jurisdiction.

<span class="mw-page-title-main">Consumer Protection Act, 1986</span> Consumer protection legislation in India

The Consumer Protection Act, 1986 (COPRA) was an Act by the Parliament of India elected to protect the interests of consumers in India. It was replaced by the Consumer Protection Act, 2019. It was made for the establishment of consumer councils and other authorities for the settlement of consumer's grievances and matters connected with it. The act was passed in Assembly in October 1986 and came into force on December 24, 1986.

<span class="mw-page-title-main">C. R. Chaudhary</span> Indian politician

Chhotu Ram Chaudhary better known as C.R. Chaudhary is an Indian politician and a retired IAS officer who served as member of 16th Lok Sabha, the lower house of the Indian Parliament. He is a member of the Bharatiya Janata Party. He won 2014 Indian general elections from the Nagaur Constituency in Rajasthan. He is currently president of Rajasthan Kisan Aayog since March 2024. He served as Minister of State of the Department of Consumer Affairs, Food and Public Distribution. In the cabinet expansion of September 2017, he was also named Minister of State for the Ministry of Commence and Industry. He started career as College Lecturer in Government College Sirohi, Dausa and Ajmer from 1971–1977. He is also a Retd. IAS and Ex- Chairman of Rajasthan Public Service Commission from 2006–2010.

Himachal Pradesh Lok Adalat or Himachal Pradesh State Legal Services Authority is an statutory and autonomous body and an alternative dispute resolution mechanism used in the state of Himachal Pradesh. The Himachal Pradesh Lok Adalat Act is designed to provide constitutional protection guaranteed under Article 14 and 39-A of the Constitution of India, of “ACCESS TO JUSTICE FOR ALL”. It is a legal system to resolve pending cases at Panchayat or rural places, those in a pre-litigation stage in courts are resolved amicably. It is recognised as statutory authority under the Legal Services Authorities Act, 1987 and the Lok Adalats award or decision are deemed to be civil court case and final and enforceable on both parties. Such an award is not appealable in any court of law in the absence of any provision. However, by approaching the court of appropriate jurisdiction, litigation can be initiated by any party in the suit if any of them are dissatisfied with the decision of the Lok Adalat.

Andhra Pradesh State Commission for Women is a statutory body constituted as per the A.P. Women's Commission Act-1998 as amended by Act No.9 of 2023 to deal with the issues relating to crime against women in the state of Andhra Pradesh. The commission for welfare of women in the state was set up by Andhra Pradesh Government as a quasi-judicial body.

Andhra Pradesh Information Commission is an autonomous and statutory body constituted as per The Right to Information Act, 2005 by the state government of Andhra Pradesh through a notification in official Gazette. The commission will have one State Chief Information Commissioner (CIC) and not more than 10 State Information Commissioners (IC) to be appointed by the Governor on the recommendation of the committee consisting of the Chief Minister as chairperson, the Leader of the Opposition in the Legislative Assembly and a state Cabinet Minister nominated by the Chief Minister.

A State Consumer Disputes Redressal Commission is an Indian autonomous, statutory and constitutional institution formed as a quasi judicial body at the state and union territory level under Section 2(44) of the Consumer Protection Act, 2019 to protect the rights of consumers. It is a system of alternate dispute resolution between conflicting parties during the process of trade. The president of the States Consumer Disputes Redressal Commission is appointed by the state government in consultation with the Chief Justice of state high court.

Central Consumer Protection Authority is a regulatory authority set up under Section 10(1) of the Consumer Protection Act, 2019 in relation to matters affecting rights of consumers by individuals or entities following improper trade practices or by display of inappropriate or wrong advertisements affecting public interest and helps promoting consumer trust by enforcing the rights of consumers through effective guidelines.

The West Bengal State Consumer Disputes Redressal Commission is an autonomous, statutory and constitutional institution formed as a quasi-judicial body in West Bengal under Section 24-B of the Consumer Protection Act, 1986 to protect the rights of consumers. It is a system of alternate dispute resolution between conflicting parties during the process of trade. The president of the States Consumer Disputes Redressal Commission is appointed by the state government in consultation with the Chief Justice of state high court.

The Uttar Pradesh State Consumer Disputes Redressal Commission is an autonomous, statutory and constitutional institution formed as a quasi-judicial body in Uttar Pradesh under Section 24-B of the Consumer Protection Act, 1986 to protect the rights of consumers. It is a system of alternate dispute resolution between conflicting parties during the process of trade. The president of the States Consumer Disputes Redressal Commission is appointed by the state government in consultation with the Chief Justice of state high court.

The Telangana State Consumer Disputes Redressal Commission is an autonomous, statutory and constitutional institution formed as a quasi-judicial body in Telangana under Section 24-B of the Consumer Protection Act, 1986 to protect the rights of consumers. It is a system of alternate dispute resolution between conflicting parties during the process of trade. The president of the States Consumer Disputes Redressal Commission is appointed by the state government in consultation with the Chief Justice of state high court.

Tamil Nadu State Consumer Disputes Redressal Commission is an autonomous, statutory and constitutional institution formed as a quasi judicial body in Tamil Nadu under Section 24-B of the Consumer Protection Act, 1986 to protect the rights of consumers. It is a system of alternate dispute resolution between conflicting parties during the process of trade. The president of the States Consumer Disputes Redressal Commission is appointed by the state government in consultation with the Chief Justice of state high court.

The Punjab State Consumer Disputes Redressal Commission is an autonomous, statutory and constitutional institution formed as a quasi-judicial body in Punjab under Section 24-B of the Consumer Protection Act, 1986 to protect the rights of consumers. It is a system of alternate dispute resolution between conflicting parties during the process of trade. The president of the States Consumer Disputes Redressal Commission is appointed by the state government in consultation with the Chief Justice of state high court.

Kerala State Consumer Disputes Redressal Commission is an autonomous, statutory and constitutional institution formed as a quasi judicial body in Kerala under Section 24-B of the Consumer Protection Act, 1986 to protect the rights of consumers. It is a system of alternate dispute resolution between conflicting parties during the process of trade. The president of the States Consumer Disputes Redressal Commission is appointed by the state government in consultation with the Chief Justice of state high court.

Karnataka State Consumer Disputes Redressal Commission is an autonomous, statutory and constitutional institution formed as a quasi-judicial body in Karnataka under Section 24-B of the Consumer Protection Act, 1986 to protect the rights of consumers. It is a system of alternate dispute resolution between conflicting parties during the process of trade. The president of the States Consumer Disputes Redressal Commission is appointed by the state government in consultation with the Chief Justice of state high court.

E-Daakhil is an online portal launched by the Indian The National Consumer Disputes Redressal Commission (NCDRC) in September 2020 for facilitation of offline and online complaints relating to the Consumer Protection Act, 2019 by consumers. The portal is available across all State Consumer Redressal Commissions.

Chhattisgarh State Consumer Disputes Redressal Commission is an autonomous, statutory and constitutional institution formed as a quasi judicial body in Chhattisgarh under Section 24-B of the Consumer Protection Act, 1986 to protect the rights of consumers. It is a system of alternate dispute resolution between conflicting parties during the process of trade. The president of the States Consumer Disputes Redressal Commission is appointed by the state government in consultation with the Chief Justice of state high court.

References

  1. ↑ "Andhra Pradesh State Consumer Disputes Redressal Commission". Andhra Pradesh State Consumer Disputes Redressal Commission. Retrieved 29 January 2022.
  2. 1 2 3 Mohammed, Syed (22 September 2019). "State consumer panel has a backlog of 46%". The Hindu. Retrieved 29 January 2022.
  3. ↑ "Consumer commission vacancies: SC warns of imposing exemplary costs on state govts for non-compliance | India News - Times of India". The Times of India. 10 November 2021. Retrieved 28 January 2022.
  4. ↑ "Consumer Protection Act, 2019: Meaning and Key Features". Jagranjosh. 23 July 2020. Retrieved 29 January 2022.
  5. 1 2 "No chambers or even staff washrooms — bleak state of India's consumer courts reaches SC". ThePrint. 14 December 2021. Retrieved 27 January 2022.
  6. 1 2 "Consumer cases in district levels drop 26% in 2020". thehindubusinessline.com. 8 December 2021. Retrieved 27 January 2022.
  7. ↑ "Bifurcation woes hit consumer disputes redressal bodies of Telangana, Andhra Pradesh". The New Indian Express. 1 May 2018. Retrieved 29 January 2022.
  8. 1 2 3 "Only 4 consumer fora working in Andhra Pradesh". Deccan Chronicle. 13 August 2021. Retrieved 29 January 2022.
  9. ↑ "The Role Of Consumer Dispute Redressal Agencies - Academike". lawctopus.com. 14 February 2015. Retrieved 27 January 2022.
  10. ↑ "Consumer Protection Act and Medical Profession - Consumer Disputes Redressal Agencies". medindia.net. Retrieved 27 January 2022.
  11. ↑ "Government notifies new rules for consumer commissions; national body's jurisdiction enhanced". The Economic Times. 30 December 2021. Retrieved 27 January 2022.
  12. ↑ "District Consumer Forum is now District Commission; will hear cases of value up to ₹1 crore". Hindustan Times. 16 September 2020. Retrieved 27 January 2022.
  13. ↑ "NCDRC's ambit widened for faster disposal of plaints | India News - Times of India". The Times of India. 31 December 2021. Retrieved 27 January 2022.
  14. ↑ "Central govt notifies new rules for enhancing consumer protection". Business Standard India. 31 December 2021. Retrieved 27 January 2022.
  15. ↑ "File complaint over seed quality". Deccan Herald. 2 May 2012. Retrieved 29 January 2022.
  16. ↑ "New rules for consumer commissions: Government issues notification - All you need to know". Zee Business. 30 December 2021. Retrieved 27 January 2022.
  17. ↑ "The State Commission, Under Consumer Protection Act". legalserviceindia.com. Retrieved 27 January 2022.
  18. ↑ "Be it defective saree or tawa, consumers getting speedy justice via e-Daakhil: CCPA". The Economic Times. 26 November 2021. Retrieved 28 January 2022.
  19. ↑ "Changes in India's Consumer Protection Act 2019". Lawyer Monthly | Legal News Magazine. 31 January 2020. Retrieved 27 January 2022.
  20. ↑ "State Commission Under Consumer Protection Act - Composition and Powers | Law column". lawcolumn.in. 20 June 2021. Retrieved 27 January 2022.
  21. ↑ "National Consumer Disputes Redressal Commission - NCDRC". legalserviceindia.com. Retrieved 29 January 2022.
  22. ↑ "4 of 28 state consumer bodies at full strength, SC told, court says 'completely unacceptable'". ThePrint. 16 August 2021. Retrieved 27 January 2022.
This page is based on this Wikipedia article
Text is available under the CC BY-SA 4.0 license; additional terms may apply.
Images, videos and audio are available under their respective licenses.